Loyalty Solutions & Research / PAYBACK.in Complaints & Reviews

Online shopping not delivered
Dear sir / mam
I have Purchase online goods but delivery of goods not on due date and amount was paid at the time of order.
3 time calls but reply goods in Transit . i have suffered from service . i want suet against shopping center

my details -
on line purchases date 24 feb.2016
value of goods 6370
amount was paid by Visa- Debit card
due date...

I have purchased online and was rewarded points. I had the points in my card for a week and again they have taken back the points for no reason. If I ask the customer care they are not responding properly. It is been more than 20 days, I have raised the complaint with customer care but no proper response...

My payback card no is [protected].
In october i made a purchase on amazon for 24999 on diwali offer providing me some extra points.from that date i can see 17061 points in my payback account in pending state.i contacted payback and they mailed me that these points will be in blocked state and will be credited on 19th December after that you can redeem them.but on 18th december out of no reason they blocked my card without any...

While referring Order Tracking column, unauthorized transaction are found as per below - Order No. Dated Item Points Redeemed [protected].03.2013 Slimming Belt 2800 I never had done such a transaction. Customer care dept.of "" Loyalty solutions " replied me that data is not feasible. No one can believe that such short period data is not available with them. They are not able to show proof of delivery from courier also. This is very...

Hi i have tried to use my payback points on ebay .During checkout i clicked on payback points reedem option .My points consumed but site crashed and my order not place.I have asked payback customer care .They issued me a complaint number twice but till now my point yet not refunded.
My complaint number is 9962747.This is second time complaint number generated by them. First time it was 9900125.
I have talked to them so many...

I placed a redemption order in my Payback account [protected] on[protected]. The said order was dispatched through DTDC and reached Hebbal, Bangalore on[protected]. It is yet to be delivered to me. When I contacted the DTDC offices, they said it is not traceable. When I emailed PAYBACK Customer care, they replied requesting me to wait till[protected]. On[protected], they sent mail stating order was delivered on[protected]. I have never...

I've redeemed the payback points at carzonrent last year but carzonrent didn't provide the service and they promised to refund the amount and payback points.

I've been following up with carzonrent for refunding of the points but due to their slow process, they replied me now that the refund is processed. But payback team is not accepting as it reached over 60 days.

despite vendor agreed but payback...

For every transaction i need to call payback or send mail to raise complain everytime. For some complain payback asking proof after 60 days. One of the worst ever problem i am facing with PAYBACK. Your executive customer care Mr. Rajesh has disconnected the call without giving my questions answer. I recorded all call, there is many disputes in his conversation. Earlier he told that the problem i faced your executive raised complain...

I had asked to redeem 20000 points. They did so and send me 5 empty emails. I replied them, talked to customer care and raised the matter. But still they dont listen. I would also blame ICICI bank for this. Why do they use payback.in kind of cheater sites to do business. They also have responsibility. I got 20000 by doing transaction on ICICI. My contact number is [protected]/[protected]....

Hello, My Payback Account no. is [protected].This no. is given to me by ICICI bank. I am not able to login first of all and if by chance I am able to login then I am not able to see and accounts. The page where i need to enter the pin doesnt show. So for this I am not able to redeem my payback points at all. I have complained about this before but guess it fell to the deaf ears. Kindly do something. Warm Regards, Khushika...

Hello, It seems there is a fraud going on with reward points on ICICI Bank Credit cards. I applied for a CORAL Credit card and I later realized that all the purchase points will be transferred to a Payback card. I never received any payback card. 3 days back I received an SMS that I redeemed 9118 points using the Payback card at Big Bazaar. I never visited big bazaar in last 6 months. when I call ICICI bank, they say that we can't do...

I am unable to redeem payback points because my registered mobile phone no. differs from my existing phone No. It is said my registered phone No. ends as xxxxxxx212. I don't remember this phone No. Perhaps I might have used this said registered phone No. earlier and discontinued using it due to some problem with the phone service provider. My present mobile phone No. is [protected] which is registered with my ICICI Bank. My bank account...

I registered my issue/complain via phone..and they assigned a issue no[protected] on 20th Nov and said it will take 14 working days..but it is 15 days has been passed. When I replied in mail they again assigned me new request no.

Now my present demand is cancel my request to disable my lost payback card as I have got it in my home only. So please enable my card no [protected]

mobile - [protected]...

Payback card offers payback points for shopping at pantaloons.
4 points for every rs.100 transaction at pantaloons.
On 12th july 2012 , I DID 2 transactions at pantaloons,g.S.Road guwahati . 1st was worth rs.2000 and 2nd was worth rs.475.
But I got only 19 points (for rs.475 transaction).
I must get 80 more points for rs.2000 transaction.
I wrote them many times but they always tell its processing..but I...

ICICI bank backed "www.PAYBACK.in" is not crediting the points. My payback no. is [protected]. I have written several mails to their customer care, but still not credit. I have done several online transactions using their no. But they are not even showing that in the pending point account. I am aghast.

I am also having www.cazback.in account (similar portal) I think they are better as they are showing the...

icici bank has its tie up and the bank awards loyalty points via www.payback.in to its customers when purchases are done either by credit or debit card.
i am holding an icici bank account and an icici bank credit card.

now the problem which i am facing is that the points pertaining to my debit card purchases are not getting credited to my payback account (payback card no [protected]) automatically by the end of...

This is a real miss management on the part of ICICI Bank and Loyalty solutions&research Limited.
First of all ICICI bank tranfers your point to i-mint without informing you and when you call i-mint for some 4-5 times then they take up your request for a i-mint card !

I called i-mint on 1 dec 2008 and requested for the same
"The person on the other side said... sir your will recieve your card in 15 days...

Dear Sir,

I am an ICICI BANK credit card holder since a very long time. Recently when i called up the IBANK call centre I came to know that all my reward points have been transferred to IMINT POINTS without my consent on the same.

After this I have been trying to contact the IMINT Call centre since April 20, 2008 and finally on April 23, 2008 I requested for a duplicate IMINT card to be sent to me ASAP. Till...