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Mahindra First Choice [MFCWL] Complaints & Reviews

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Updated: Feb 5, 2024
Complaints 549
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222
Unresolved
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Mahindra First Choice [MFCWL] reviews & complaints page 11

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A
Anurudh Yadav
Feb 10, 2019
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re complaint car noc problem

Address: New Delhi, Delhi, 110034

Deer sir
Maine one month before noc ki complain ki thi. But abhi tak mery problem solve nahi hui hai. Maine mahindra first choice pitmpura new delhi se 01 oct 2018 ko dl08cl7373 honda city car buy ki thi. Deelar ne noc ke liye 15 days ko bola tha. But noc abhi tak nahi mili hai. Phone receive nahi karte hai. Massage karo to reply nahi karte hai. Dusre number se phone karo to kabhi bolte hai 2 day's me mil jayegi kabhi bolte hai one...
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Nabil Basheer
from Palackattumala, Kerala
Feb 8, 2019
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Address: Thiruvananthapuram, Kerala, 695011

I had exchanged a vehicle from trivandrum chanthavila mahindra first choice doors are not working properly before purchasing the vehicle they told they will clear the issue now they are not taking it seriously...
Poor response...
Am a genuine customer...
Plz help me...
Manager name : anoop
Contact no: [protected]
Vehicle : maruthi suzuki sx4 2009 model
Mahindra First Choice [MFCWL] customer support has been notified about the posted complaint.
My name is Manoj. Mob no [protected] my car no is RJ14NC9882.
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    B
    barani rockz
    from Chennai, Tamil Nadu
    Feb 7, 2019
    Resolved
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    Resolved

    Address: 610001

    My car honda city was got accident so i taken it to mahindra first choice tiruvarur branch. I told them to change front bumper and repair rear bumper but branch manager promised me to change both bumper as new and will recover the insurance amount nearly above 80%. But now i got only 50% claim and car bumper work was not completed. Insurance amount i got very low that amount is rs14000 but i paid rs 27732. Iam so disappointed car work not yet completed he is the responsibility for my car so he will take care the balance incompleted work in his own money or have to pay me loss amount
    Mar 10, 2019
    Complaint marked as Resolved 
    Mahindra First Choice [MFCWL] customer support has been notified about the posted complaint.
    Verified Support
    Feb 07, 2019
    Mahindra First Choice [MFCWL] Customer Care's response
    Dear Customer,

    We have received your concern and we apologize for the inconvenience caused to you.

    We request you to please share your contact details on below mentioned Email ID so that we can address your query.

    [protected]@mahindrafcs.com

    Regards,

    Team MFCSL
    Feb 07, 2019
    Updated by barani rockz
    Note my contact number: [protected]
    [protected]
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      K
      kamalakara reddy vemireddy
      from Hyderabad, Telangana
      Feb 4, 2019
      Resolved
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      Resolved

      Address: Medak, Andhra Pradesh, 502103

      I am paying rs 750/- on rahul motors (A franchise of mahindra 1st choice) on dated[protected] with a validity up to[protected], but i never visit again to that work shop due to i am not in siddipet recently, i went to that work shop but it closed last 2 months back, so how can i get my amount back.
      As per their agreed period is two years they removed their service center without informed / paying the amount, so kindly take the action on the rahul motar management and returned my amount as early as possible.
      Mar 9, 2019
      Complaint marked as Resolved 
      Mahindra First Choice [MFCWL] customer support has been notified about the posted complaint.
      Verified Support
      Feb 05, 2019
      Mahindra First Choice [MFCWL] Customer Care's response
      Dear Customer,

      We have received your concern and we apologize for the inconvenience caused to you.

      We request you to please share your contact details on below mentioned Email ID so that we can address your query.

      [protected]@mahindrafcs.com

      Regards,

      Team MFCSL
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        K
        karishma112
        from Delhi, Delhi
        Feb 2, 2019
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        Address: New Delhi, Delhi, 110092

        I saw the skoda rapid car on ur authorized dealer of mahindra 1st choice in lajpat nagar, they didnt give me any exact information, i submit the amount of rs.10000 on 31/1/2018 at 7 pm, i searech about that car, but i got very negative comments and revviews about skoda rapid, regarding thier maintenace and everything, so i changed my mind, i call to ashpreet singh on 1/2/2018 morning around 10 am & i told him everything i heared about skoda rapid, try to convience him regading my refund, but they denied, they said we didnt give u back any refund amount, but they didn't told me this about before, i reqst you to pls refund my amount as i am veryneedy for that, rs.10000 is very big amount for me, i reqsted him a lott but they didnt give me any respond regarding this, i reqst you to same pls solve my problem

        [protected] - this is mr. Ashpreet number (Auto elite) lajpat nagar

        [protected] - this is my number, karishma, pls revert me as soon as possible
        [protected]@gmail.com
        +1 photos
        Mahindra First Choice [MFCWL] customer support has been notified about the posted complaint.
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          V
          from Bengaluru, Karnataka
          Feb 2, 2019
          Resolved
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          Resolved

          Address: 560075

          I have given my maruti swift car for service at your mahindra first choice service centre at kadubeesanahalli-panathur main road bangalore. Almost 2 weeks ago. My car service is not yet done. Very disgusting thing is they even not called me in there’s 14 days. And their mobile number and land line is not working so far. So i hereby want to know to whome i have to contact in this regard. I want escalate my complaint to top officials. I just want to know whether my car still there or they sold it. I don’t know.
          Mar 11, 2019
          Complaint marked as Resolved 
          Mahindra First Choice [MFCWL] customer support has been notified about the posted complaint.
          Verified Support
          Feb 02, 2019
          Mahindra First Choice [MFCWL] Customer Care's response
          Dear Customer,

          We have received your concern and we apologize for the inconvenience caused to you.

          We request you to please share your contact details on below mentioned Email ID so that we can address your query.

          [protected]@mahindrafcs.com

          Regards,

          Team MFCSL
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            R
            ranjith4360
            from Hyderabad, Telangana
            Jan 30, 2019
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            Address: Nizamabad, Andhra Pradesh, 503002

            Date of incident:

            I have booked this offer online on MAHINDRA FIRST CHOICE SERVICE by paying rs 412. However the dealer AT NIZAMABAD VINAYAKA MOTORS doesn't have any information and not aware of the offer. Also I haven't received any message over my mobile for confirmation.
            Also the customer service is pathetic long queue and doesn't get connected.
            Also the dealer and company doesn't have communication about the ongoing offers
            I need my service to be done
            I'm adding attachment of the successful booking confirmation to this mail.
            Please help and address me asap
            My booking confirmation is MFCS-5c4c115374b0b
            +1 photos
            Mahindra First Choice [MFCWL] customer support has been notified about the posted complaint.
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              J
              jickesh kumar
              from Kolkata, West Bengal
              Jan 28, 2019
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              Address: Cuttack, Odisha, 753004

              With due respect.
              I am nalini priya sahoo
              My no [protected]

              Mera ek gadi hei jo (Mahindra supro). Ajj s e 3 month pehele kaam karne diya tha p. K. S automobiles, cuttack, odisha. Mein jo ajj tak mera gadi mujhe repair ho kar mila nehi. Mein jab b cll karta hun unhe to bolte hei 2 3 din mein de denge. Bt asa bol k ajj ko 3 months ho geya. Bt gadi nehi mila. Pls help me. Pls.
              Mahindra First Choice [MFCWL] customer support has been notified about the posted complaint.
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                G
                from Pune, Maharashtra
                Jan 20, 2019
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                Address: Mumbai Suburban, Maharashtra, 400078

                Hi,
                Today i am visited in mahindra first choices services (Murali automobile pvt ltd) in nahur. Customer attend response is very poor, they talk with the customer with vulgar language..
                If the vehicle in amc package they ask additional money for washing and cleaning. And they said take your vehicle and go out.

                I requesting you please take a strict action against on supervisor prasad...

                Thanks and regards
                Girish wadhwa
                Mahindra First Choice [MFCWL] customer support has been notified about the posted complaint.
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                  P
                  Parv Khandelwal
                  from Allahabad, Uttar Pradesh
                  Jan 7, 2019
                  Resolved
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                  Resolved

                  Address: 262701

                  Sir/ man,
                  Your lakhimpur kheri branch owner is not able to provide proper service. As i am a customer of mahindra first choice and taken a member ship also but the owner of the firm talks in a rude and abusive way so that your company reputation spoil. I want to get service of my car and repairing cost estimate then he talked in a very rude way and said we don't give estimate. ""kam karana ho to kara verna bhag...".
                  Feb 8, 2019
                  Complaint marked as Resolved 
                  Mahindra First Choice [MFCWL] customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 08, 2019
                  Mahindra First Choice [MFCWL] Customer Care's response
                  Dear Customer,

                  We have received your concern and we apologize for the inconvenience caused to you.

                  We request you to please share your contact details on below mentioned Email ID so that we can address your query.

                  [protected]@mahindrafcs.com

                  Regards,

                  Team MFCSL
                  Raj Car service centre in pipariya, wrong information me He change my 1-Water body, 2 pipes, 3 radiator extra Bill amount paid 6375₹, and also give him 1000/- rupes 1year service and many more offer cupen, I'm checking my car another service centre he telling me only one pipe damage. He damage my car break .
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                    E
                    Eshwar Patil
                    from Anand, Gujarat
                    Jan 4, 2019
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                    Address: Nashik, Maharashtra, 422003

                    I submit my car for accidental re paring of my alto k10 car on date 17/12/2018 but till date i never get committed reply from authority.. Worst service... Please update when my car was provided to me.. I personally 2-3 times at service center but i never get perfect commitment.. I also call on phone on authority
                    Car is at mahindra first choice, ozar
                    Car no mh15ct-9552
                    Mahindra First Choice [MFCWL] customer support has been notified about the posted complaint.
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                      R
                      RamHCM
                      from Nashik, Maharashtra
                      Jan 3, 2019
                      Resolved
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                      Resolved

                      Address: Pune, Maharashtra, 411060

                      It's been a month that i have sent back value coupons for refund to mumbai office, i haven't received my refund yet despite continuous follow-up with customer care since then.

                      No clue to customer care guys also that why this is not moving ahead. As instructed by customer care, i have sent already the requested documents along with value coupons to said goregaon head office. A month back abhishek from mumbai office called and told me that refund will be done in a week however no response from him or anyone after that on the refund yet. Still am following up with everyone but they least bothered about my request.
                      Feb 8, 2019
                      Complaint marked as Resolved 
                      Mahindra First Choice [MFCWL] customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 04, 2019
                      Mahindra First Choice [MFCWL] Customer Care's response
                      Dear Customer,

                      Request you to please share your contact details on below mentioned Email ID so that we can address your query.

                      [protected]@mahindrafcs.com

                      Regards,

                      Team MFCWL
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                        A
                        Anurudh Yadav
                        Dec 31, 2018
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                        Resolved

                        Address: New Delhi, Delhi, 110034

                        Hello sir, mai anurudh singh. Maine mahindra first choice pitmpura new delhi se 01 oct 2018 ko honda city car dl8cl7373 buy ki thi. Deelar ne noc ke liye 15 days ko bola tha. But noc abhi tak nahi mili hai.. Phone nahi reacive karte hai. Massage karo to reply nahi karte hai.5000 rs extra liye bole transfer ke bad return kar dunga. Car ki one key di hai payment hone ke bad bole ghar par bhool gaye hai bad me courier kar dunga. Please sir solve my problem.
                        +3 photos
                        Feb 3, 2019
                        Complaint marked as Resolved 
                        Mahindra First Choice [MFCWL] customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 02, 2019
                        Mahindra First Choice [MFCWL] Customer Care's response
                        Dear Mr Anurudh,

                        With reference to your concern, please find NOC copy for your ready reference.

                        Please note that we M/s Mahindra First Choice Wheels Ltd not involve in RC transfer process, this job will be taken care by our franchisee.

                        Please feel free to keep in touch with our Area Manager Mr Pradeep if you have any further query in this regard.

                        Regards
                        Help Desk
                        Mahindra First Choice Wheels Ltd
                        Deer sir my noc problem solve nahi hui hai

                        car noc problem - Comment #3346422 - Image #0
                        car noc problem - Comment #3346422 - Image #1
                        car noc problem - Comment #3346422 - Image #2
                        Deer sir
                        Mery noc problem abhi tak solve nahi hui hai. Mai is samay out of country hu. Jab kabhi baat hoti hai every time bahane banate hai . Kabhi bolte hai rto me kam nahi ho raha hai. Kabhi bolte hai sign karne vale ka transfer ho gaya hai .kabhi bolte hai check karke batata hu.ek bar bolte hai noc a gai hai le jao Maine bhai ko bheja to bolte hai baitho deta hu.after one hour bolte hai mil nahi rahi hai. Phir bolte hai owner ke sign galat ho gaya hai one week me pakka mil jayegi after 10 days bolte hai 4 din mil jayegi. Always jhoot bolte hai. Sir4 month ho gaye hai car ka insurance kkhatm hone vala hai. Ab mera phone nahi uthate hai massage ka reply bhi nahi karte hai. Please sir solve my problem Mai bahut tension me hu.
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                          P
                          Paps Reddi
                          from Visakhapatnam, Andhra Pradesh
                          Dec 10, 2018
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                          Address: Hyderabad, Telangana

                          Bought used car ts 15ef 9532 from rvs motors uppal under brand mahendra first choice in 2017. At the time of buying dealer told me they won't sell or buy any accidental vehicle. But i went cars24 yesterday and showed and proved car met with accident and structural damage happened to this car. I bought 11 moths old alto 800 from rvs for 2.45 lakh, i have all bills of payments via online and receipts. So, delaer cheated me by selling accidental vehicle, with out disclosing those details and hiding most sesnsitive information. I am trying to reach many ways to mfc by calling, email. But response yet. Please look in to this do the needful.
                          Mahindra First Choice [MFCWL] customer support has been notified about the posted complaint.
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                            A
                            Amit1412
                            from Rohtak, Haryana
                            Dec 5, 2018
                            Resolved
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                            Resolved

                            Address: Hisar, Haryana, 125001

                            Sir,
                            I have purchase a old car no. Hr26ag0377 this car insurance for me but rc for the santosh kumar so the insurance for santosh kumar i have change the name for rc for my name amit bansal i have call the insurance co. Please name transfer for me but 5 months wait but not transfer the name i am maintly disturb not use for car and pay for parking charge and 90000rs. Waste please action for the co.
                            Amit bansal
                            [protected]
                            Jan 12, 2019
                            Complaint marked as Resolved 
                            Mahindra First Choice [MFCWL] customer support has been notified about the posted complaint.
                            Verified Support
                            Dec 06, 2018
                            Mahindra First Choice [MFCWL] Customer Care's response
                            Dear Sir,

                            With reference to discussion from our call center team, your insurance related queries will be resolve by insurance company & we Mahindra First choice have very little role to play in this process. Please reach out to respective insurance toll free or customer care for clarification in this regards.

                            Thanks to reach out MFCWL team.

                            Regards
                            Help Desk
                            Mahindra First Choice Wheels Ltd
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                              M
                              Manavmech
                              from Allahabad, Uttar Pradesh
                              Nov 17, 2018
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                              Address: Sitapur, Uttar Pradesh, 261001

                              I have given my car for wheel alignment, but after alignment power steering of my car is not working. Also no one is responding even after trial there are refusing. Service quality also not good. I have done service of my car two times with first choice but not satisfied. They were not given the solutions of the problem. Worst experience. Staff is also not cooperate with customer.

                              My car is maruti celerio VDI. UP32HK 2925.
                              Mahindra First Choice [MFCWL] customer support has been notified about the posted complaint.
                              We use ur service before 1 week
                              My car is xuv 500 W8
                              Display still show due for service . Tyre pressure low,
                              Stereo hang many time
                              Ur said in last we don’t have software for update this after 5 days
                              Why u take vechile for service
                              Mahindra partner still have solutions for prblm
                              Which way u satisfies other brand
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                                S
                                Somnath2018
                                from Haldia, West Bengal
                                Nov 9, 2018
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                                Address: Paschim Medinipur, West Bengal, 721125

                                Dear Sir / Madam,
                                Greetings!
                                This is to inform you that on 6th November, 2018 I have received my Scorpio s11, which was booked three days before by depositing some amount of money. On the date of delivery I was been promised by the sales executive named Ms. Arundhuti to receive at 2pm. Unfortunately could not get ready to be deliveref and promised again to deliver at 4:30 pm. Then also at 4:30 pm it was not ready to deliver. Then one of the senior personnel promised again to deliver at 5:33pm, though at last it's been delivered at 6:40pm. We spend whole day to get a car. Service personnel are not promising, same time they are spoiling the reputation of Mahindra as well as Star India, Kharagpur.
                                When I reached to receive the car I was been told to submit around Rs. 23, 500/- as because the sales executive has done wrong calculation of the total amount of the car, which is going to effect on my Income Tax File. Definitely I would not recommend any body to buy from Star India, Kharagpur.
                                Another thing when I was speaking to the sales executives about my rights, though I was exhosted after waiting of long hours, one of the sales executive names Ms. Munmun is saying that I should not get angry on a lady employee. I don't know I went there to do business or to make relationship with any body. Even all the employees are speaking themselves which is audible same like that they are quarling. No carelessness has been shown to us. I have observed that not only me, even yo other as well.
                                Time of delivery on the checklist there were written that there would be 10 liters of petrol would be provided but we have received only 5 liters of petrol. When I asked that time the delivery personnel was saying that the form is wrong they are wright.
                                They are saying that my complain would not acceptable.
                                My Appel to look into and correct the wrong things by providing train and checking time to time.

                                Thanks and regards,
                                Somnath Girl
                                Email:- [protected]@gmail.com
                                Mahindra First Choice [MFCWL] customer support has been notified about the posted complaint.
                                I was trying calling on mahindra first choice toll free number [protected] but there was no response from any executive regarding my problem no executive was taking my call very poor service.
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                                  D
                                  Dilip Sisodiya
                                  from Dhamtari, Chhattisgarh
                                  Nov 7, 2018
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                                  Address: Neemuch, Madhya Pradesh, 458441

                                  Dear Sir

                                  I am and my all college is MFC Regular customer...
                                  On 4th nov 2018, I have service Neemuch centre 458441 but my car service is not good, rest of details please call me (8th November after 10am) I have told you complete my complaint . My car no is MP44 CA 1904.
                                  We wish you very very happy Dipawali

                                  Regards
                                  Dilip Sisodiya
                                  SBI Neemuch
                                  [protected]
                                  Mahindra First Choice [MFCWL] customer support has been notified about the posted complaint.
                                  Nov 07, 2018
                                  Updated by Dilip Sisodiya
                                  Dear Sir

                                  I am and my all college is MFC Regular customer...
                                  On 4th nov 2018, I have service Neemuch centre 458441 but my car service is not good, rest of details please call me (8th November after 10am) I have told you complete my complaint . My car no is MP44 CA 1904.
                                  We wish you very very happy Dipawali

                                  Regards
                                  Dilip Sisodiya
                                  SBI Neemuch
                                  [protected]
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                                    B
                                    brb12345
                                    from Chennai, Tamil Nadu
                                    Nov 5, 2018
                                    Resolved
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                                    Resolved

                                    Electrical wiring service fault work done due to this all remote function like window not able to close/open, ac not working, wiper not working and other function etc. Customer has been called unnecessary by giving free water service and oil service and finally landed in trouble.

                                    Required immediately to correct without additional charge by the agency.
                                    My deepavali program spoiled. And mentally upset by your unwanted free offer.
                                    I need my car in original useful condition immediately.
                                    Dec 10, 2018
                                    Complaint marked as Resolved 
                                    Mahindra First Choice [MFCWL] customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 06, 2018
                                    Mahindra First Choice [MFCWL] Customer Care's response
                                    Dear Customer,

                                    We have received your concern and we apologize for the inconvenience caused to you.

                                    We request you to please share your contact details on below mentioned Email ID so that we can address your query.

                                    [protected]@mahindrafcs.com

                                    Regards,

                                    Team MFCSL
                                    Nov 10, 2018
                                    Updated by brb12345
                                    Earlier complaint attended and delivery done today(10/11/2018)
                                    once again verified and found CAR Dickey is still not opening but other repair responded and found ok so service satisfactory report signed and given today.
                                    Unfortunately the car taken out for Driving and within 2 minutes we found that Electrical fault reappeared as per earlier complaint including Head light not functioning but only working in DIM and DIP condition.
                                    I guess minor Electrical loose contact is present which is not able to rectify by your service center, so i request you to provide with a good technician well experienced in dealing with Ford Figo Titanium car or else this car will to be taken to FORD SERVICE Center.
                                    Driving this car with this condition is very risky.
                                    I request your immediate attention to resolve this issue.
                                    Sir i bought mahindra scorpio from universal mahindra . my car has brake problem before sometime . today when i reached in universal mahindra service center for resolve my problem then i waited 3 hours but nobody resolve my problem . after that i left it and came back home . it was my very bad expirence .
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                                      Surendra Gangwar
                                      from Ajmer, Rajasthan
                                      Nov 4, 2018
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                                      Address: Alwar, Rajasthan, 301019

                                      Hii team,
                                      I went to first choice for first time due to my car wheel alignment but when i took services and found it is very pathetic there was no satisfactory work done because there is no trained mechanic was there in bhiwadi.
                                      When as per the technician car has been done i tool away my car but when i stars drive then car running towards right and steering too shift towards right, i again come to the workshop and ask technician that what work he did then he starts alinging again and finally work has been done but the thing is that i come here for service just because of recommend but my trust has been broken and i assume you i never come back for any kind of service at first choice as it was pathetic and unsatisfactory work done
                                      Mahindra First Choice [MFCWL] customer support has been notified about the posted complaint.
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