Mahindra First Choice [MFCWL] Complaints & Reviews

Dear Mahindra team,

The company promises that they always take care of their consumer but when it comes to delivering, their is hardly any help or assistance .

The franchisee owner is misbehaving .

We have booked a used car for purchase, we have given advance of Rs. 25, 000/-, due to some misshaping in family we are unable to purchase it .
We spoke to the Dealer, they are not refunding advance given .

The Salesman never briefed that advance wont be refunded . He himself has committed that he missed telling the same while briefing about terms and conditions .

Mahindra and Mahindra First Choice was referred to us by a relative of ours.
We went for the brand, but very disappointed by the way we are being mentally harassed, when asked for advance refund .

I believe the company believes in building long terms relations with consumer . I hope my issue will be adressed and resolved asap.

i have attached Advance paid slip given by the dealer for reference .

Regards,
Shweta Singh
Mob No. [protected]
Email ID : [protected]@yahoo.co.in

Deer sir
Maine one month before noc ki complain ki thi. But abhi tak mery problem solve nahi hui hai. Maine mahindra first choice pitmpura new delhi se 01 oct 2018 ko dl08cl7373 honda city car buy ki thi. Deelar ne noc ke liye 15 days ko bola tha. But noc abhi tak nahi mili hai. Phone receive nahi karte hai. Massage karo to reply nahi karte hai. Dusre number se phone karo to kabhi bolte hai 2 day's me mil jayegi kabhi bolte hai one...

I had exchanged a vehicle from trivandrum chanthavila mahindra first choice doors are not working properly before purchasing the vehicle they told they will clear the issue now they are not taking it seriously...
Poor response...
Am a genuine customer...
Plz help me...
Manager name : anoop
Contact no: [protected]
Vehicle : maruthi suzuki sx4 2009 model

My car honda city was got accident so i taken it to mahindra first choice tiruvarur branch. I told them to change front bumper and repair rear bumper but branch manager promised me to change both bumper as new and will recover the insurance amount nearly above 80%. But now i got only 50% claim and car bumper work was not completed. Insurance amount i got very low that amount is rs14000 but i paid rs 27732. Iam so disappointed car work not yet completed he is the responsibility for my car so he will take care the balance incompleted work in his own money or have to pay me loss amount

I am paying rs 750/- on rahul motors (A franchise of mahindra 1st choice) on dated[protected] with a validity up to[protected], but i never visit again to that work shop due to i am not in siddipet recently, i went to that work shop but it closed last 2 months back, so how can i get my amount back.
As per their agreed period is two years they removed their service center without informed / paying the amount, so kindly take the action on the rahul motar management and returned my amount as early as possible.

I saw the skoda rapid car on ur authorized dealer of mahindra 1st choice in lajpat nagar, they didnt give me any exact information, i submit the amount of rs.10000 on 31/1/2018 at 7 pm, i searech about that car, but i got very negative comments and revviews about skoda rapid, regarding thier maintenace and everything, so i changed my mind, i call to ashpreet singh on 1/2/2018 morning around 10 am & i told him everything i heared about skoda rapid, try to convience him regading my refund, but they denied, they said we didnt give u back any refund amount, but they didn't told me this about before, i reqst you to pls refund my amount as i am veryneedy for that, rs.10000 is very big amount for me, i reqsted him a lott but they didnt give me any respond regarding this, i reqst you to same pls solve my problem

[protected] - this is mr. Ashpreet number (Auto elite) lajpat nagar

[protected] - this is my number, karishma, pls revert me as soon as possible
[protected]@gmail.com

I have given my maruti swift car for service at your mahindra first choice service centre at kadubeesanahalli-panathur main road bangalore. Almost 2 weeks ago. My car service is not yet done. Very disgusting thing is they even not called me in there’s 14 days. And their mobile number and land line is not working so far. So i hereby want to know to whome i have to contact in this regard. I want escalate my complaint to top officials. I just want to know whether my car still there or they sold it. I don’t know.

Date of incident:

I have booked this offer online on MAHINDRA FIRST CHOICE SERVICE by paying rs 412. However the dealer AT NIZAMABAD VINAYAKA MOTORS doesn't have any information and not aware of the offer. Also I haven't received any message over my mobile for confirmation.
Also the customer service is pathetic long queue and doesn't get connected.
Also the dealer and company doesn't have communication about the ongoing offers
I need my service to be done
I'm adding attachment of the successful booking confirmation to this mail.
Please help and address me asap
My booking confirmation is MFCS-5c4c115374b0b

With due respect.
I am nalini priya sahoo
My no [protected]

Mera ek gadi hei jo (Mahindra supro). Ajj s e 3 month pehele kaam karne diya tha p. K. S automobiles, cuttack, odisha. Mein jo ajj tak mera gadi mujhe repair ho kar mila nehi. Mein jab b cll karta hun unhe to bolte hei 2 3 din mein de denge. Bt asa bol k ajj ko 3 months ho geya. Bt gadi nehi mila. Pls help me. Pls.

Hi,
Today i am visited in mahindra first choices services (Murali automobile pvt ltd) in nahur. Customer attend response is very poor, they talk with the customer with vulgar language..
If the vehicle in amc package they ask additional money for washing and cleaning. And they said take your vehicle and go out.

I requesting you please take a strict action against on supervisor prasad...

Thanks and regards
Girish wadhwa

Sir/ man,
Your lakhimpur kheri branch owner is not able to provide proper service. As i am a customer of mahindra first choice and taken a member ship also but the owner of the firm talks in a rude and abusive way so that your company reputation spoil. I want to get service of my car and repairing cost estimate then he talked in a very rude way and said we don't give estimate. ""kam karana ho to kara verna bhag...".

I submit my car for accidental re paring of my alto k10 car on date 17/12/2018 but till date i never get committed reply from authority.. Worst service... Please update when my car was provided to me.. I personally 2-3 times at service center but i never get perfect commitment.. I also call on phone on authority
Car is at mahindra first choice, ozar
Car no mh15ct-9552

It's been a month that i have sent back value coupons for refund to mumbai office, i haven't received my refund yet despite continuous follow-up with customer care since then.

No clue to customer care guys also that why this is not moving ahead. As instructed by customer care, i have sent already the requested documents along with value coupons to said goregaon head office. A month back abhishek from mumbai office called and told me that refund will be done in a week however no response from him or anyone after that on the refund yet. Still am following up with everyone but they least bothered about my request.

Hello sir, mai anurudh singh. Maine mahindra first choice pitmpura new delhi se 01 oct 2018 ko honda city car dl8cl7373 buy ki thi. Deelar ne noc ke liye 15 days ko bola tha. But noc abhi tak nahi mili hai.. Phone nahi reacive karte hai. Massage karo to reply nahi karte hai.5000 rs extra liye bole transfer ke bad return kar dunga. Car ki one key di hai payment hone ke bad bole ghar par bhool gaye hai bad me courier kar dunga. Please sir solve my problem.

Bought used car ts 15ef 9532 from rvs motors uppal under brand mahendra first choice in 2017. At the time of buying dealer told me they won't sell or buy any accidental vehicle. But i went cars24 yesterday and showed and proved car met with accident and structural damage happened to this car. I bought 11 moths old alto 800 from rvs for 2.45 lakh, i have all bills of payments via online and receipts. So, delaer cheated me by selling accidental vehicle, with out disclosing those details and hiding most sesnsitive information. I am trying to reach many ways to mfc by calling, email. But response yet. Please look in to this do the needful.

Sir,
I have purchase a old car no. Hr26ag0377 this car insurance for me but rc for the santosh kumar so the insurance for santosh kumar i have change the name for rc for my name amit bansal i have call the insurance co. Please name transfer for me but 5 months wait but not transfer the name i am maintly disturb not use for car and pay for parking charge and 90000rs. Waste please action for the co.
Amit bansal
[protected]

I have given my car for wheel alignment, but after alignment power steering of my car is not working. Also no one is responding even after trial there are refusing. Service quality also not good. I have done service of my car two times with first choice but not satisfied. They were not given the solutions of the problem. Worst experience. Staff is also not cooperate with customer.

My car is maruti celerio VDI. UP32HK 2925.

Dear Sir / Madam,
Greetings!
This is to inform you that on 6th November, 2018 I have received my Scorpio s11, which was booked three days before by depositing some amount of money. On the date of delivery I was been promised by the sales executive named Ms. Arundhuti to receive at 2pm. Unfortunately could not get ready to be deliveref and promised again to deliver at 4:30 pm. Then also at 4:30 pm it was not ready to deliver. Then one of the senior personnel promised again to deliver at 5:33pm, though at last it's been delivered at 6:40pm. We spend whole day to get a car. Service personnel are not promising, same time they are spoiling the reputation of Mahindra as well as Star India, Kharagpur.
When I reached to receive the car I was been told to submit around Rs. 23, 500/- as because the sales executive has done wrong calculation of the total amount of the car, which is going to effect on my Income Tax File. Definitely I would not recommend any body to buy from Star India, Kharagpur.
Another thing when I was speaking to the sales executives about my rights, though I was exhosted after waiting of long hours, one of the sales executive names Ms. Munmun is saying that I should not get angry on a lady employee. I don't know I went there to do business or to make relationship with any body. Even all the employees are speaking themselves which is audible same like that they are quarling. No carelessness has been shown to us. I have observed that not only me, even yo other as well.
Time of delivery on the checklist there were written that there would be 10 liters of petrol would be provided but we have received only 5 liters of petrol. When I asked that time the delivery personnel was saying that the form is wrong they are wright.
They are saying that my complain would not acceptable.
My Appel to look into and correct the wrong things by providing train and checking time to time.

Thanks and regards,
Somnath Girl
Email:- [protected]@gmail.com

Dear Sir

I am and my all college is MFC Regular customer...
On 4th nov 2018, I have service Neemuch centre 458441 but my car service is not good, rest of details please call me (8th November after 10am) I have told you complete my complaint . My car no is MP44 CA 1904.
We wish you very very happy Dipawali

Regards
Dilip Sisodiya
SBI Neemuch
[protected]

Electrical wiring service fault work done due to this all remote function like window not able to close/open, ac not working, wiper not working and other function etc. Customer has been called unnecessary by giving free water service and oil service and finally landed in trouble.

Required immediately to correct without additional charge by the agency.
My deepavali program spoiled. And mentally upset by your unwanted free offer.
I need my car in original useful condition immediately.