Micromax Informatics Complaints & Reviews

dear sir,
i regret to buy a micromax G4 mobile, its battery was defective, while mobile is purchased on 18.11.2010.although under warranty period i have given this battery for replacement on 21.06.2011 at [protected]@mmxcheckpoint.com (micromax service centre)but till date no responce or replace the battery.the detail of which is as under:
mobile/battery sr.no.-G4/SPAMOB1031/M_IMEI:[protected] S_INEI:[protected]
date of purchase-18.11.2010 , bill no.374 of shiv shakti mobile centre, jodhpur
jobsheet no. W[protected] / R1106FRAJ0098489 - CARE ZONE,JODHPUR
Email ID of service centre- [protected]@mmxcheckpoint.com


Kindly arrange to replace my battery at an earlist , other wise i will move to consumer court. I have already all the proof for guarantee period

It is to state that ,I, SHUBHAM KUMAR DEY had given my cellphone named-"MICROMAX-C111",on[protected].through customer job card number-"2088381".in micromax authorised service centre named-"NEW GLOBAL MEDIA,pandey complex,gorakhpur-273001"..but till date have not recieved my cell phone back and not also any pirior infomation regarding my property...so plz look into the matter so that i could get back my cell phone back.
SHUBHAM KUMAR DEY
CONT.NUM.--([protected])

--- On Fri, 22/7/11, vishal musale <[protected]@yahoo.com> wrote:


From: vishal musale <[protected]@yahoo.com>
Subject: headphone symbol problem
To: "Micromax" <[protected]@micromaxinfo.com>
Date: Friday, 22 July, 2011, 1:54 PM

As per your suggestion few days before i submitted my handset Q75 (3rd time) to service station in solapur for headphone symbol problem

now i am facing the same again

please tell me what should i do, please give me the correct advise so that it should not face this problem again

And also go through previews mail, so that u can find me the time period i am facing the same.

vishal musale
[protected]










--- On Mon, 20/6/11, Micromax <[protected]@micromaxinfo.com> wrote:


From: Micromax <[protected]@micromaxinfo.com>
Subject: RE: please dont give us contact details, do needful
To: "'vishal musale'" <[protected]@yahoo.com>
Date: Monday, 20 June, 2011, 6:14 PM





Dear Valued Customer,





Thank you for your Email, we would like to inform you that you can contact the Authorized Service centre for detail and help :



M/S PAL PAL MUSIC CEN. & MOB SHOPY


410504


SHOP NO.-4 JAANPURA MARKET


OPP PRITAM LODGE PUNE








[protected]-[protected]

M/S NEW TIRUPATI CELLULARS


411018


Shop No#3 Shiv Krupa Bldg,


Off Mumbai - Pune Road ,


Khralwadi Pimpri Pune -411018


[protected]


[protected]





For any further Assistance and Query you can contact us on the Customer Support & number given below:



[protected]



You can also log onto our website for information www.micromaxinfo.com



Thanks & Regards,

MMX SUPPORT



From: vishal musale [mailto:[protected]@yahoo.com]
Sent: Sunday, June 19, 2011 6:06 PM
To: Micromax
Subject: RE: please dont give us contact details, do needful



please tell where to submit the handset


--- On Sat, 18/6/11, Micromax <[protected]@micromaxinfo.com> wrote:


From: Micromax <[protected]@micromaxinfo.com>
Subject: RE: please dont give us contact details, do needful
To: "'vishal musale'" <[protected]@yahoo.com>
Date: Saturday, 18 June, 2011, 6:25 PM



Dear Valued Customer,


Thank you for your Email, we would like to inform you that you need to submit the handset for the final time as it will be rectified by the team personaly.



For any further Assistance and Query you can contact us on the Customer Support & number given below:

[protected]


You can also log onto our website for information www.micromaxinfo.com


Thanks & Regards,
MMX SUPPORT


-----Original Message-----
From: vishal musale [mailto:[protected]@yahoo.com]
Sent: Saturday, June 18, 2011 4:49 PM
To: [protected]@micromaxinfo.com
Subject: please dont give us contact details, do needful

thanks for your advise

but after every time i seviced same problem of headphone symbol showing due to which i have to recive the call on speaker phone option.

the service people is also tired of this same problem and how many times i should go to service station just after taking handset it has passed 6 months
i am waread that how many probles i have to face in one year warrenty period,
now i realy confiremed that whateaver i have seleted is wrong brand,i have seleted micromax because i has dual sim opt

On Fri, 17 Jun 2011 13:24 IST Micromax wrote:

>
>
>
>
>Dear Valued Customer,
>
>
>
>
>
>Thank you for your Email, we would like to inform you that we have already
>provided you the info that you need to visit the service centre and get the
>device repaired.
>
>
>
>
>
>
>
>For any further Assistance and Query you can contact us on the Customer
>Support & number given below:
>
>
>
>[protected]
>
>
>
>You can also log onto our website for information www.micromaxinfo.com
>
>
>
>Thanks & Regards,
>
>MMX SUPPORT
>
>
>
>From: vishal musale [mailto:[protected]@yahoo.com]
>Sent: Thursday, June 16, 2011 5:48 PM
>To: Micromax
>Subject: RE: Contact form submitted on Website
>
>
>
>
>
>dont give us only help line no.
>
>please do some thing
>give us good service
>
>--- On Thu, 16/6/11, Micromax <[protected]@micromaxinfo.com> wrote:
>
>
>From: Micromax <[protected]@micromaxinfo.com>
>Subject: RE: Contact form submitted on Website
>To: [protected]@yahoo.com
>Date: Thursday, 16 June, 2011, 4:00 PM
>
>
>
>Dear Valued Customer,
>
>
>Thank you for your Email, we would like to inform you that you can contact
>the Authorized Service centre for detail and help :
>
>
>
>For any further Assistance and Query you can contact us on the Customer
>Support & number given below:
>
>[protected]
>
>
>You can also log onto our website for information www.micromaxinfo.com
>
>
>Thanks & Regards,
>MMX SUPPORT
>
>
>-----Original Message-----
>From: [protected]@yahoo.com [mailto:[protected]@yahoo.com]
>Sent: Wednesday, June 15, 2011 5:21 PM
>To: Micromax
>Subject: Contact form submitted on Website
>
>
>Following is the information submitted on micromax website
>
>Country : India
>Name : vishal musale
>Company :
>Address :
>City : pune
>Pin :
>Telephone : [protected]
>Fax :
>Email : [protected]@yahoo.com
>Comments : just before 2/3 days i have get service my handset Q75, which was
>having problem of
>1. head set symbol was showing on, due to which i have to take all call on
>speaker option. so they repaired it .
>2. roller ball was not working properly so the told me that they will
>replace the ball, but they only cleaned it and given back to me.
>
>now problem is after 2/3 days i am facing the same problem amd it has gust
>passed 6 month i have purchased the set.
>
>what device and service you are selling
>
>please do the needful.
>
>Contact via Phone : phone_check
>Contact via Mail : email_check
>Contact via Post :
>
>The above information was submitted by 121.247.77.196 on 15/06/2011 at
>06:50:52.
>
>
>

I have micromax x505 purches on date[protected]kolhapur).
I hade promblem with the touch panel screen & i have given this phone for repaire on[protected] to SUKIR MOBILES 415/1 e ward station road, KOLHAPUR Authorised mobiles repaire center micromax. Everyday i am doing the followup of my phone for repaire but iam not getting any responce. Kindly do the need full.

i had purchased i micromax mobile hand set on 7/8/2010 from shanti communications 316 rajinder nagar industrial area mohan nagar ghaziabad and given to the companys service centre for repairing for around 5 times in the last 3 months,they always assure me that they are sending it to company and it will either replaced otherwise repaired properly but after 3 months and around my 40 visits and 500 phone calls(because they dont pick the phone normally)its still not working so i am left with no option to initiate legally through consumer court
sanjay sabharwal
[protected]/68

DEAR TEAM,
KINDLY HELP ME OUT HOW CAN I COMPENSET IT FOR MYSELF WITHOUT MOBILE. I HAVE DEPOSITED MY MICROMAX X265 MOBILE HANDSET TO
M/S RAJ MOBILE SHOPPE, VASHI.
MY JOBSEET NO.-W[protected]
MOBILE RECEIVED BY AUTHORISED SHOPPE ON 20-JUNE-2011.
THEY TOLD ME YOU WILL GET RESOLVED YOUR MOBILE WITHIN 3 DAYS.
BUT AFTER WITHOUT INTIMATING ME THEY SENT MY MOBILE TO COMPANY TO REPAIR, AND SAID THT YOU WILL GET WITHIN A WEEK..
AFTER LOT OF REMINDERS I AM NOT GETTING MY CELL BACK EVEN UNREPAIR.

DUE TO THIS KIND OF SERVICE I AM HAVING TROUBLE IN MY JOB.
DUE TO FALSE COMMITMENT I NEED TO BUY OTHER CELL AT SAME COST.
WHICH I SHOULD COMPENSET BY THE MICROMAX CO.

PLZ, DO THE NEEDFUL TO MAKE ME COMPENSET THIS TROUBLE WHICH IS NOT ACCOUNTABLE ANYHOW.

LET THE COMPANY ALERT IF THEY PROVIDE THIS KIND OF SERVICE.
HOPING FOR THE BEST SERVICE IN FUTURE.



WARM REGARDS,

PIYUSH BOBADE
CELL: [protected]
[protected]

Dear Sir,

As per the Google search regarding the mobile lost , I found the below enquiry & I am filling the required detail to get my mobile back with help of IEMI no , pl do needful





If you lost your mobile, send an e-mail to [protected]@vsnl.net with the following info.
I have given the mail to above mail id too , but till no reply , at least you will do needful for me to get my mobile back or make the mobile block so that stolen person can not able to use the same.

Your name: PRAVIN SHAMRA
Address: 48-304/3/B, Beside Kakatiya bank, 2nd Fl, 2nd Room, Near Ganesh Nager Bus stop, Ganesh nager, chintal , Hyderabad-54
Phone model: Micromax X510 ( Back panel at the time of lost, Yellow color, dual sim GSM ,with Idea sim installed no, [protected]))
Make: Micromax
Last used No.: [protected], [protected], [protected]
E-mail for communication: Pravin.[protected]@thermofisher.com, [protected]@gmail.com
Missed date: 19th July 2011 , morning 8:30AM
IMEI No.: [protected] & [protected]





Best Regards

Pravin Sharma

[protected]

"No need to go to police station

Hi,

I have bough mixromax X550 in the month of september2010. it is still in warranty period

It had worked for first couple of months properly then later on started charging problem.

Problems:
1. Battery is not getting chnarged when I put it for charging,even after buying the new battery and charger. It gives a beep sound and will not get charged.
2. Battery back up is very poor
I have visited the Micromax service center 3 times and bought a new charger and battery but there is no imporvement.

Please suggest me to benefit of the warranty still valid.

R/sir
I was purchase a New Duel Sim MICROMAX X510 model S.No. ONX[protected] from shop MOBILE HUB-BHILWARA (RAJ) Bill No. 232 dated 09/05/2011, but hacking problem I leave my phone at MOBILE HUB shop dated 11/05/2011. He said me its software problem so we update its software.
After one day he gives me my phone & says its ok, then I check my phone at shop but problem was not solved then shopkeeper send it again Micromax service center-Bhilwara but problem was not solved then shopkeeper & Micromax service center-Bhilwara Person say we send it service center-Delhi. But I have no time so I say I leave my phone after some time.
In this period my phone charging/USB port was not work properly, when I push charger /USB then it charge another it not work. Then I leave my phone 24/06/2011 at MOBILE HUB shop & says all problem about this phone. He gives me time 10-15 days & sends my phone Micromax service center job card no. W[protected] dated 29/06/2011. After 15 days I went mobile shop he says Phone was not send by Jaipur Service center. After I talk shopkeeper, Service center Person & Dealer Person but any person not give proper answer about my phone. After then 15/07/2011 I received my phone at Micromax service center-Bhilwara & say me that these Duel SIM MICROMAX X510 models not support Tata Docomo SIM with BSNL SIM so your phone is hacking. So Chang e any one Network. And about Charging/USB Port he says we repaired it now it’s ok. Then I received it.
But at home when I charge/USB It was not work properly. Then 18/07/2011 I went Micromax service center-Bhilwara & say about this matter he reply me that you broken it now it’s Warranty is lapse & Repairing Charge 200/- rupees.
Sir I was Purchase a Fresh New MICROMAX X510 model & Problem was still from purchasing Phone. I don’t want Repaired Piece. Please replaced my Phone & give me a New Phone.
Please look into this matter & replace my Phone.

Date 18/07/2011

Your Faithfully
MANAK LAL SHARMA
(M) [protected], (M) [protected]

i had online purchased Micromax Q5C mobile from Infibeam on[protected] , but this mobile was having hanging problem , but in may first week mobile gone dead on[protected]. submitted in service center for repair , i got that mobile on[protected], but again on[protected] , for that i tried to write mail to Micromax customer service center , they played game till[protected] told me to redeposit mobile in service center , then i deposited mobile on[protected] , on[protected] i sent mail to them attaching the invioce copy , they asked me 1 week time to solve the problem , but after 1 week i called to customer care again asked me 24 hour time but when i called today[protected] they are telling to wait for one more week . from last month i am getting my mobile back , after getting also mobile will have problem and infibeem people just raised there hand and told me that they cant do anything , i need to contact directly to micromax.

Kindly take action over Micromax and Infibeam , that they both are cheeting customer and looting money with customer.

Kindly Take serious action over those company.

I am in possession of a micromax Q7 handset purchased from Balasore in the month of July 2010. I am working in Indian Air Force. Just after purchase of Handset I got transferred from Allahabad to Suratgarh (Rajasthan) where I found the handset of my set is hanging now and than. Since than I have deposited my set thrice with micromax customer care (once in suratgarh and twice in Balasore) for repair but in vein. Just a few days ago I received the set back from Balasore micromax customer care stating that they have replaced the key pad totally and it will not create any problem but those words were found just a word of talk. Still now I am running on this problem and only one option is left over with me to throw out the set because I am not in one year warranty also. I shall request the micromax company to resolve my problem to stand on their goodwill and provide me a solution on my e-mail id [protected]@gmail.com.

I purchased a mobile handset Micromax Model X - 510 from "Ayush Electronics 484, Cannaught Road, Mhow, Indore M.P. bill no. 4955 dated 15 /04/2011 for an amount of Rs. 5500/- but after 1st day handset charging socket was not working so I traced out their service book which was provided by the company address. And I went to service center Akhil Traders 33/2, Chhoti Gwaltoli, Sadar Patel bridge Indore M.P. They kept mobile. After 10 days they returned hand set damaged without repairing. I show my handset again to the service center (above said address), they told me its charging socket is tampered so you have to bearer of Rs . 350 /- for it. I accepted for it but now they are saying to it is not repairable. I also try to contact to dealer [protected] but now he is not pick up my phone. I am very disappointed with the company satisfaction please give me a suitable suggestion what I do ?
With Regards,
Harigovind Upadhyay
Mahle Engine Comp. I. pvt. Ltd.
Plot No. 112 Sector 1
Pithampur Distt Dhar M.P.
harigovind.[protected]@in.mahle.com
[protected]@yahoo.com

Dear Sir,
I Purchase a micromax mobile X 500 From Mobile Store Ulhasnagar and i use mobile only 4 months and it got blank screen then i submited my mobile to micromax service centre at kalyan but nighter they repaire my mobile nor they replaced my handset from last 4 month i following them they are telling me that they send my mobile to company for replacement but how many month they take for replacement please give the time otherwiswe i will go to the consumer court for the same.

My Name is Vineet Pandey - [protected]

My Emailid - [protected]@yahoo.com

Please do the needfull as early as possiable.

I am Sarvajeet kumar bought a micromax A60 mobile on 05/03/11 from Poorvika mobiles pvt ltd. After one month mobile started showing problem of microphone and unable to access internet and android application... to check and solve these problem i went to service centre " U.COM TECHNOLOGY, g-7, apollo dubai plaza ,#100, mahalingapuram, nugambakkam, chennai-34" on 2/06/11. they took my mobile and kept for more than one month. within this period they called me 4 to 5 times. but today they handed me my mobile in same condition and told me not to come to this service centre again we cant repair it... at first they misplaced mobile and changed my pcb 2 to 3 times showing assurity to repair mobile but couldn't do that and handed me other handset... please consider my problem and try to check it out. these service centre are making us fool.. we as common people facing a lots of problem and are helpless to get justice..
thanking you.

I purchased a Micromax mobile within 1 month i got a battery problem & as well as charging problem its been almost 4 months since they have taken they keeping on giving the dates i have spent more than 2000 rs for a petrol which is almost half the money of the mobile cost still they are telling the stories they did not solve my problem the service center Address:numeric communication micromax authorized service center

the person who bluffed me and kept me roaming 50 km when ever i go to service center was Mr.Umesh he is very irresponsible his Mobile number is:[protected]

I request the concen people to take the affective action

Thanking u Yours faithfully
Venkatramana

I have purchase a Micromax Q7 phone at 15/10/2010 but after 3 month it had been dead so i submit it in to the service centre for repairing on 12/05/2011 and now they r not giving my headset whenever i ask about my heandset they say PATA NAHI KAB MILEGA . It is unfair and i m soo much upset..................please
my contect no. [protected]

Dear Sir,

This is to inform that I have given my mobile handset to Service Centre of Micromax at Vikas Puri, New Delhi on Saturday 9/7/11. they checked the handset & told us that the same will be repaired by thursday 14/7/11.

To my surprise i got a call from them that the hand set can not be repaired as the display is not working. I have purchased the handset on 21/9/10 with a warranty of one year. please solve this issue.

Thanks & regards
Rajan juneja
[protected]

I HAVE BOUGHT A MICROMAX MOBILE MODEL NO C350 AND IMEI NO - A[protected]D ON DATE 28/01/2011.

SOME PROBLEM HAS OCCURED IN MY HAND SET BY JUST AFTER 04 MONTHS AFTER PURCHASE. I HAVE GIVEN IT FOR SERVICE IN THE AUTHORIZED SERVICE CENTER OF MICROMAX MOBILE NAMED - DIGITAL EQUIPMENT CENTER, SEC IV, IN MY CITY BOKARO ON DATE 14/06/2011.

NOW TODAY ITS 12/07/2011 BUT I HAVE NOT GOT ANY SATISFACTORY INFORMATION FROM THE SERVICE CENTER. WHENEVER I HAVE ASKED FOR MY HANDSET THEY HAVE REPLIED WAIT & WAIT.

ITS ABOUT ONE MONTH PASSED AND I STILL WAITING FOR MY HANDSET. ITS A VERY POOR SERVICE PROVIDED BY THE COMPANY SO I REQUEST TO CONCERN DEPARTMENT TO TAKE ACTION TO THESE COMPANIES BECAUSE THEY DONT UNDERSTAND THE VALUE OF TIME OF THE CUSTOMER.

AMIT KUMAR JAISWAL
BALIDIH, BOKARO
MOB : [protected]

I have purchased Micromax A60(Andro) in Feb2011. After purchased i didnt found auto-focus function in the handset which is mentioned on the website and as well as on the box provided with handset.
After three month i am facing charging problem in handset. Handset stop and start charging automatically. It took 10-15hr to charge but even after this large time it not charged fully.
My handset faces service center 3 times in 1 month for this charging problem.
1. At first time they return my handset just by reinstalling the software
2. Second time they check the motherboard but problem is not solved
3. Third time they changed my charger but even though i m facing same problem.

Please do needfull

dear sir/madam
my micromax mobile(x235 model no) has a lcd blank problem.i submit my phone on 04/06/11 at the micromax service center,lalbagh,lucknow.then they told me that after 2weeks i'll handover your phone.after one month of submission,they says your phone sent to the delhi head office for repairing..i have a problem with his careless duty..