Myntra.com Complaints & Reviews

Dear Team, I was offered a FAKE Adidas product (Order No.:[protected] when I ordered from Myntra, in which the material started coming out in the first half an hour of the usage. There is no doubt at all that it is a fake product, whose multiple images I have provided to your concerned department. It has been about a week and you have not even acknowledged the fact of a FAKE below quality product being supplied to me. [Incident:[protected]] Is this your response to your customers, where you first fool them by selling fake products at a high discount and then refuse to accept them. Truly speaking, this is unexpected from a brand of stature of Myntra. I would highly appreciate if you could look into the matter and stop providing me standard response that “our concerned team is looking into the matter”. If this is the case I would request you to kindly put me in touch with someone in your “concerned team”. A frustrated customer, Girish

I had ordered a puma shoe[protected]D) The size of the shoe is not comfortable and i wish to change it for UK 11 Even The Laces are pale in color instead of White. My order no. is 16521255.invoice no. : VEC_INV_16521255. The Phone no. given to contact is not responding.please change my product at the earliest.

Dear Myntra Team, I have ordered some stuff for my wife few days back.The purpose was to gift on her birthday, but you guys delayed it and moreover when i called customer care they revert very politely that it will reach you by 26th June whereas it was supposed to be delivered by 17th June.Iam very much upset with this.regards Roshan Mobile Nos [protected] and email id is [protected]@rediffmail.com

from Myntra.com website, i had ordered 1 year old girl shirt with hood, its MRP was Rs. 599. i received girl's legging and MRP printed is Rs.249. i felt i have been cheated. i have called many times but customer care is not replying properly. i had asked for return the product as they didn't send me, what i ordered . the courier man arrived at our home and he refused to collect the girl's legging, he answered to me that due to technical problem he can pick up only girl's shirt with whose MRP is 599. I have sent already photo of what they delivered to me and done all procedure. if anyone got lot of extra time to do all these work and ready to be cheated then only buy from Myntra.com but still they will deliver something else of less than half price and what you ordered, you will not get it. don't know how can i get back the money from this cheaters.

I have purchase a skirt from Myntra.com ..I have a sizing problem ..and i have applied it online for returning the product..I got a mail saying that they will pick up the product by 17th June 2014...till now i didn't received any mail and call from them...My return ID is 1657843...so kindly help me to know about it...

Ive've been using myntra for a long time now...but it is the first time that an item has been delivered in such a bad condition. The price tags were attached with safety-pins and the T-shirt was having stains of black colour all over it. When returned it was refused stating that it did not had price tags. I contacted customer service twice AND THEY SAID THAT "Sorry sir it cannot be returned as it does nt have any price tag"...now i"ve returned the item to the returning agent with price tags and the product was not even wore by me once!!i was not expecting such an issue from myntra as i"ve trusted dis site for quite a long time and it was first time such inconvinience has occured...:(...

I have ordered for an Peter England t shirt (order no[protected]. i have a sizing issue and i have returned (return id:1347390)it but it was rejected once since i forgot to keep tags i have resend it by keeping tags once again it is been rejected.When i contact myntra they told product have not reached there in courier service it is signed.I have wasted my lots my as for courier service and travel

Hi,

I placed the order in Myntra.com order ID 16306627. Though the items are not delevered, the status shows it is delievered. I dont know who delieverd it and whom it is delievered. The status shows it has been delivered using the below Myntra logistics.

1. COURIER : MYNTRA.COM LOGISTICS TRACKING NO. : ML[protected]
2. COURIER : MYNTRA.COM LOGISTICS TRACKING NO. : ML[protected]

Regards,
Abdun

Dear Myntra, I have ordered RDSTTOPS01890 - Roadster Women Grey Melange Top (AA-RD- T-0) and order ID is 16067423 on 4th June'14 and on 5th June'14 evening received order at my office. I have trust on your delivery that's why I didn't check the product in office. When in night opened my order then I saw that It was a XL size kart of "W" (attached the kart pics). It was pathetic that I received wrong product. When I called the customer care then they are saying that send the Kurta's pic. Even I have sent you the pics of that Kart. Bar Code of that packet[protected] Really pathetic service and fed up from you guys. You don't have sense that how to deal with customer. Now I am requesting you, please change this product ASAP. Regards, Bhawna [protected]

I have purchased bindani gold plated bangles in myntra, with in 15 days gold colour of the bangles had gone and they became black colour.I was shocked by looking at them . How come like this.why do myntra is cheating their customers like this, this is not fair . Myntra is responsible for this.

I've placed an order (ORDER NO.[protected] on 27th May in myntra.com, the consignment was shipped via ARAMEX courier (TRACKING NO.: [protected]) on 28th May. The consignment was supposed to be delivered in 3-4 days. Now its been more than 2 weeks the consignment haven't received by me yet. I have tried to contact myntra, but no one is replaying back. Please take some serious action.

[protected] Forwarded message[protected] From: "Sangeeta Negi" <[protected]@gmail.com> Date: 7 Jun 2014 11:08 Subject: Fwd: Re: Refund of courier charges against Order No[protected] [Incident:[protected]] To: "Myntra Customer Service" <[protected]@myntra.com> Cc: Sent from Galaxy S3 Mobile [protected] Forwarded message[protected] From: "Sangeeta Negi" <[protected]@gmail.com> Date: 6 Jun 2014 16:26 Subject: Fwd: Re: Refund of courier charges against Order No[protected] [Incident:[protected]] To: "Myntra Customer Service" <[protected]@myntra.com> Cc: "Mukesh Bansal" <mukesh.[protected]@myntra.com> can I expect a reply from the management!! This is how myntra works?? is their any policy to reply customers! ? Sent from Galaxy S3 Mobile [protected] Forwarded message[protected] From: "Sangeeta Negi" <[protected]@gmail.com> Date: 4 Jun 2014 10:16 Subject: Fwd: Re: Refund of courier charges against Order No[protected] [Incident:[protected]] To: "Myntra Customer Service" <[protected]@myntra.com> Cc: "Mukesh Bansal" <mukesh.[protected]@myntra.com> Sent from Galaxy S3 Mobile [protected] Forwarded message[protected] From: "Sangeeta Negi" <[protected]@gmail.com> Date: 2 Jun 2014 21:09 Subject: Fwd: Re: Refund of courier charges against Order No[protected] [Incident:[protected]] To: "Myntra Customer Service" <[protected]@myntra.com> Cc: "Mukesh Bansal" <mukesh.[protected]@myntra.com> follow-up ..please reply [protected] Forwarded message[protected] From: Sangeeta Negi <[protected]@gmail.com> Date: Mon, Jun 2, 2014 at 12:05 PM Subject: Fwd: Re: Refund of courier charges against Order No[protected] [Incident:[protected]] To: Myntra Customer Service <[protected]@myntra.com> Till when can expect the refund? Sent from Galaxy S3 Mobile [protected] Forwarded message[protected] From: "Sangeeta Negi" <[protected]@gmail.com> Date: 27 May 2014 11:50 Subject: Re: Refund of courier charges against Order No[protected] [Incident:[protected]] To: "Myntra.com" <[protected]@myntra.com> Cc: please find reply as below- 1.Name (as on the bank A/c) Sangeeta Negi 2.- Bank Name Icici Bank 3.- Account number [protected] 4- IFSC Code ( 11 digits Alphanumeric code - this will be updated on your cheque ICIC0000322 Safdarjung Branch Sent from Galaxy S3 Mobile On 27 May 2014 10:26, "Myntra.com" <[protected]@myntra.com> wrote: Subject Refund of courier charges against Order No[protected] Response By E-mail (Namritha Ajit) (27/05/2014 10.26 AM) Hello Sangeeta, Thank you for writing to Myntra.com I would kindly request you to send the below mentioned details of your bank account, so that, we can transfer the courier charges from your Myntra.com cashback account into your bank account. - Name (as on the bank A/c) - Bank Name - Account number - IFSC Code ( 11 digits Alphanumeric code - this will be updated on your cheque book). Incase, If you do not have cheque book, please contact your bank and they will provide you the same. - Account Type (Savings/Current) - Amount Once we receive the details, it will take 2 business days for the refund to be processed from our end, and 1 business day for the amount to reflect in your bank account. If you need any assistance or have any questions, feel free to revert to us on the same e-mail, so that, we can assist you accordingly. We value your association with Myntra.com and thank you for your support & co-operation. Thanks and Regards, Namritha Myntra.com Email us @ http://www.myntra.com/contactus Call us @[protected] Customer By CSS E-mail (Sangeeta Negi) (26/05/2014 11.15 PM) Dear concern, As per the confirmation given by your customer care executive. Please refund the Rs200 .00 as a courier charges against above mentioned order no. Bank account detail is attached for your reference. Bank account is in the name of Sangeeta Negi. Once done, please revert. Sent from Galaxy S3 Mobile [protected] Forwarded message[protected] From: "Sangeeta Negi" <[protected]@gmail.com> Date: 26 Apr 2014 23:41 Subject: Kind Attention TOP Management // Order No[protected] To: <mukesh.[protected]@myntra.com>, <[protected]@hotmail.com>, <[protected]@myntra.com>, <[protected]@myntra.com> Cc: Proof of sent courier !! [protected] Forwarded message[protected] From: Sangeeta Negi <[protected]@gmail.com> Date: Sat, Apr 26, 2014 at 11:01 PM Subject: Myntra To: Sangeeta Negi <[protected]@gmail.com> Sent from Galaxy S3 Mobile -- Thanks and Regards, ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Sangeeta Prasad Negi（三姫多/サンギータ） ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ P Please consider your environmental responsibility before printing this mail

This is my order no. 16011421.I was supposed to get two t-shirts according to the offer buy one get one free but because of your unprofessional attitude and poor costumer service I got only one out of two.since I already paid for it can you please tell me when m going to get the second one?

I would like to bring in your notice the horrified customercare and service support provided by the myntra to its customers. I am bringing the recent experience that i had with the myntra. I have procured some articles few days back from myntra. Among the seven T-Shirts that i purchased from myntra one of the T-shirt was not of the size i have procured. I contacted customer care and they said me to send it back o[censored]r own as we are not providing the return facility at your place. After that i sent the article back of my own expensis through INDIAN SPEED POST service under tracking number : EE[protected]IN but unfortunatly the same was not accepted at your warehouse and clearly declined to recieve. this is really pathetic to see how is your team operating, being the platinum customer of myntra if i am getting such experiences how will be myntra treating other customers. When i contacted the customer support and asked for the escalation the floor supervisors behaviour was really reticulous, i mean are they people doing some favours to there customers by accepting the calls, when i asked the same to let me speak to your manager the call was hanged up. Later when i sent the mail i got reply that the tracking details that i have provided is wrong... Disgusting myntra are. I have also forwarded this mail to the higher authorities of myntra let me see what action they will take. Order id: 15721432 Return id: 1565425 Courier tracking: EE[protected]IN contact: +91-[protected]

I purchase one product from myntra.com and because of some family issue m so late to exchange the product... Please help on this case.. Just i want change in size only Order no. 11821151 Name:- Prakhar gupta Contact no. [protected]

Your service is pathetic.

To concerned authorities,

My order id is 15697249

Please make a note of it.

I have already made a payment of my hard earner 1500 bucks to mynta on 21-may'14 and today is 2 june '14 i am yet to receive my order.

Today i called up the customer care and below are the details.

If you people cannot provide on time delivery better close down your center and all the fake promises and commitments.

I am highly dissatisfied with the services of myntra,

Really really horrible

Myntra customer care :

Jewel ray.

Netra : she do not know how to talk to the customers.Provide proper training to her first.

This lady was shouting at me and giving me expaliantion of the logistics

Some one please let her understand that being a customer i have nothing to do with the logistics thing as i just want my product.

Dhrathiman :

=================================================

Now it is my request to refund my money as now i do not want to have your product and now i dont have time for all the arguemnets,

Flipkart is much better in delivery.


I need my money back,


I do not want your mail reply

I want my money back it is more than 10 days and still the product is not delivered,

What you people are doing .

Will move to consumer court if noone is ready to take any action in this matter now.,

Angry customer,

Lakshya

Product Code: 72837
Converse Unisex Black Oxford Shoes
Size: 8 / Qty: 1
I ordered for an exchange because the size is too large after acceting my request they sent me new one with different size but the delivery staff did not accepted it because he told that the product is used how can I use if the size is too large
so my request is a case against their policy of false promise of 30dyas return and exchange

I finally gathered guts to shop online after a lot of my friends pushing me to go for Myntra. But, unfortunately I wasnt happy with a couple of things... I ordered Puma shoes online from Myntra.com, took help of the link "Sizing help" to find my shoe size. Finally once the product was delivered to me its size was way smaller than mine so I feel that the link wasn't of any use. If you tell me that it varies by brand then it should be common link rather than associated with each product. It doesn't make sense to me. If i was aware that it varies by brand then probably i would have checked at shop first and if I have to go to shop then I would prefer buying from there only.. So it was dissappointing.. Now second thing which i didnt like was that if i made the payment using cash on delivery then why would they return money to my Myntra account.. Now I am forced to buy from Myntra coz I have to spend my money somewhere rather than letting it stay in my account. That is such a boundation... I neeed shoes urgently for my gym but now, Myntra does not even give me a bigger size of shoes nor my money back. I think its a punishment that i am forced to buy something from there again just to put my returned money to use.. I have no option!! I don't think I wana go for Myntra again now.. Bad service.. Sorry to my friends who are big of it but my experience was really bad..

I have purchased Arrow Men Green Tapered Fit Trousers (ATMF5041-1) from Myntra.com and within 60 days o[censored]se it Started having fabric pilling. I was firstly shocked to see that, an Arrow trouser with such quality. Because I have been using Arrow brand for quite some time and I never faced such challenges. Then I decided to approach Myntra.com for such issues with some photograph of the trousers however they completely refuse to change it. ! Not sure whether Arrow as brand has some problem or Myntra.com. I am raising this complain to sensitive’s you not purchase Everything from Myntra for sure.

I, Mohit Sharma, was going through a link - http://www.khojle.in/everything-else, where some ads were flashing for MYNTRA.com. I found it showing some discounted rates on nike bagpacks especially product code-222132 for Rs.1617 instead of Rs. 2695, however, if i click on to the link it shows the same rate Rs.2695 and no such discount on the specific product. I, had a word with mynta support on phone but they even said that they would not be able to help me for this, so i would like to lounge a compaint against this and would want this specific product to be provided on the same discounted flashing price. The print screen shots for the same are attached with this mail, would appreciate your quick revert on this. Regards Mohit Sharma +91-[protected] [protected]@gmail.com