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NestAway Technologies Complaints & Reviews

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Updated: May 13, 2025
Complaints 1417
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NestAway Technologies reviews & complaints page 26

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R
ReshmaUK
Sep 14, 2020
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Address: Muthu nest, Doddathaguru, electronic city, Bangalore
Website: www.nestaway.com

I stay in a rented 1bhk in doddathaguru, electronic city, bangalore. The renting and the service is provided by nestaway. On august 21, 2020 i contacted the property incharge (Via whatsapp) asking for move out for this month end. Later directly wrote email, for which i dint receive any response. Further, raised a ticket as well, for which they asked a move out date and later no response. Have done 3 levels of escalation, still nobody has contact me.
+5 photos
NestAway Technologies customer support has been notified about the posted complaint.
FYI, We have been receiving calls from Scammers mentioning they are from nestaway. They tried to access our phone via teamviewer QS software and access our bank details mentioning that want to directly transfer the deposit amount and giving fake Employee ID's.

Name : Rahul Sharma, Arjun Singh and they have many different alias.

Numbers we have received calls from are +91 [protected] and +[protected]

We have already approached Cybercrime and provided the recording and every possible detail..

And my friend who is a cyber analyst is already using his software's to track these scammers.
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    ankitk7870
    Sep 14, 2020
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    Address: 1546 & 1547, 19th Main Road, Sector 1, HSR layout, Bengaluru, Karnataka, India 560102

    I was staying in nestaway for more than 2 year and they took 3 months rent in advance from me in the beginning. Now i have left the flat more than 4 weeks back and still i haven't received the security deposit refund and more over after all inspection done now they have started putting unnecessary charges on my name to not return the refund amount. Even they are not replying to my emails and service requests. This is a complete case of fraudulent. I have a complete video recording of the flat while moving out which states that everything was perfectly fine up and running and in complete working condition in the flat. They are showing wrong information in their mobile and web app stating they will instantly refund the security deposit when we move out.

    Find the video recording with this link as proof - https://photos.app.goo.gl/x89ormTgPPkVACpG6. this evidence is enough to proof the condition of the house when moving out. Along with this i'm putting some screen shots as well where we can see how they are harassing people with unnecessary charges without any bill/proof after moving out to restrict the security deposit refund. Here is my service request ticket numbers cc_08439540 with nestaway in which they are not responding and helping me.

    One more thing, my faltmate who moved out with me on the same date got full refund and i am still struggling

    Please help me with this so that i can get justice on this and get my money back from nestaway.
    +5 photos
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      Moin Red
      Sep 14, 2020
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      Address: Bangalore,HSR

      Its been three weeks I havent got my refund amount.
      +1 photos
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        Moin Red
        Sep 14, 2020
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        Address: Bangalore,HSR Layout

        I havent received my refund amounts, its been a month I have moved out from nestaway property
        NestAway Technologies customer support has been notified about the posted complaint.
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          S
          Shanky Suman
          from Hyderabad, Telangana
          Sep 14, 2020
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          Address: online, headquarters bangalore

          Its been 45 days that i left house from nestaway, nestaway is not refunding my deposit of amount 29000.
          After several followups calls no action taken. They are not taking my calls nor replying on service request.
          I am in dire need of that money as i have to pay rent next house.
          Please help to get my money back.
          They have turned off customer care call also.
          +2 photos
          NestAway Technologies customer support has been notified about the posted complaint.
          Sep 14, 2020
          Updated by Shanky Suman
          added service request, no one responding on that

          Sep 14, 2020
          Updated by Shanky Suman
          forgot to mention my registered mobile no. [protected]
          email: [protected]@gmail.com
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            M
            Maneesha Dwivedi
            Sep 14, 2020
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            Address: A-6, Ground Floor, Sector 4 Near HDFC Bank, Noida, Uttar Pradesh 201301

            I had rented a flat using nestaway app, and the submitted the security amount of 14000. On the day I was moving out, which was 7th august 2020, they conducted a house inspection to check if there was any damage which needs to be adjusted from the security and the guy told us that the inspection report is 100% fine and there's no damage or deduction needed from the security amount. After that I spoke to Nestaway customer care multiple times and raised service requests for refund. Finally I received my refund after more than 10 days and that too after deduction of 2500 in the name of house and AC cleaning, I don't understand what kind of cleaning costs 2500, I had a maid in the same house for house and utensil's cleaning which costed me 1500 for a whole month and AC service at max costs 400-500 that too if needed, we were not using the AC for whole summer since we were in our hometown due to covid-19.

            I want my complete refund amount, without deductions.
            +11 photos
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              MamtapriyaSonti
              Sep 13, 2020
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              Address: Hyderabad

              I'm at the same end of my patience now. Vacated the property on 28th July. It will be 2 months soon and we haven't got my deposit back. Have had multiple conversation with the Nestaway shop that I have right next to my area but they are useless. You owe me 20k+ and m here waiting for it. During this pandemic, money is something which is very important and coz of you guys I have missed my payments at different banks as I have dependent on the deposit amount. How bad / helpless you guys can be. No one even called me to chat. I just had few SR numbers raised & conversation.
              NestAway Technologies customer support has been notified about the posted complaint.
              House ID - 35302
              Ticket no[protected], 08428614
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                D
                Debanjan Bose
                Sep 13, 2020
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                I have vacated the house in the month of July, I got my security deposit back.
                But still my dashboard is getting populated with various kind of charges. what sort of ethics is this. I want my account to be deleted by removal of all charges.

                I have no relation with nestaway I got my security deposit back after various fradulent deductions and now this .

                Do you have any customer support or work ethics ?

                Debanjan Bose
                NestAway Technologies customer support has been notified about the posted complaint.
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                  Push7
                  Sep 13, 2020
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                  Address: Hyderabad

                  Breach of policy
                  NestAway Technologies customer support has been notified about the posted complaint.
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                    R
                    Ravi20212021
                    Sep 12, 2020
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                    Resolved

                    I vacated n45263 house in August 2020. Still waiting for refund while it was promised within 7 to 14 days.
                    Name-- Ravi
                    Oct 1, 2020
                    Complaint marked as Resolved 
                    Nestaway has refunded my money into my bank account directly. There was neither a call not email before that.
                    NestAway Technologies customer support has been notified about the posted complaint.
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                      Pharindra Yaduvanshi
                      Sep 11, 2020
                      Resolved
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                      Resolved

                      Address: 1546 & 1547, 19th Main Road, Sector 1, HSR layout, Bengaluru, Karnataka, India 560102

                      They are charging Rs 200 For garbage collection and Rs 400 for cleaning common are but I didn’t found any service has been provided.

                      I have raised ticket complained about mentioned issue in there portal where they replied “checked with internal team they have provided service so charges are valid “

                      After including their “Area sales manager” in conversation they waived off Rs 200 because he said there is no garbage collector in the house but they are not waiving the Rs 400 and also not giving justification .

                      They are saying get in touch with Area Sales Manager for this service will be provided shortly but we are regret to inform you that charges are valid .

                      The whole issue is about charging without giving service and they are claiming that they have provided service .

                      Please check the attachments where you will find all the conversation.
                      +13 photos
                      Oct 2, 2021
                      Complaint marked as Resolved 
                      NestAway Technologies customer support has been notified about the posted complaint.
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                        M
                        Moneev
                        Sep 10, 2020
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                        Address: Nestaway

                        Nestaway has charged me incorrectly. My dashboard has visit cost, other charges (Garbage charges) that have been billed to me. Due to this there have been fines that have been building up. Now since the time i have moved into this house i havent visited any other house and i have not agreed for my other charges to be billed to me. As per the agreement there was supposed to be no maintenance charge however the owner collects it regularly also i pay separately to the watchman to take the garbage otherwise he wouldnt. I have asked many times for nestaway to contact me however no one seems to do that. No one is helping me in resolving this. There is no customer support to speak to
                        NestAway Technologies customer support has been notified about the posted complaint.
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                          Namrutha Harikumar
                          Sep 10, 2020
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                          The security deposit was not refunded and they have imposed unfair maintainance charges and inspection charges. Also they have imposed early move out charges which is against the agreement, as I have given a proper intimation of 10 days. Need my money back
                          NestAway Technologies customer support has been notified about the posted complaint.
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                            R
                            Sep 10, 2020
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                            This is roshani shukla stayed at 970, sector 29, noida with contact details +91-[protected]. I vacated the apartment on 31st aug 2020 and got the reimbursement of rs. 9, 700 /- instead of rs. 24, 600 /-. I have been chasing with nestaway but no response from their end. Please help me in getting the remaining amount.
                            +1 photos
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                              NagaSravanJakka
                              Sep 9, 2020
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                              I've vacated on 31st jul 2020 and i've yet to receive my deposit refund. I've got mail mentioning that refund has been processed from your end and whatever remaining amount is there owner has to refund it to you, which you'll refund it to me. I've spoken to owner, he said you haven't given deposit amt to him at all. House id 129918. Even sr cc_08429952 says owner has to refund it, so we're closing the sr since its resolved. If i haven't received refund amt, how come it's resolved and closed?
                              NestAway Technologies customer support has been notified about the posted complaint.
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                                S
                                Srikanthrudra
                                Sep 9, 2020
                                Resolved
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                                Resolved

                                Address: Vertex sadguru krupa apartments F901

                                As per the instruction from nestaway move out was initiated. However extra charges have been applied to me.
                                Nestaway has not reaching me to resolve the isse from last 01 week.
                                Sep 11, 2020
                                Complaint marked as Resolved 
                                The problem was not resolved
                                NestAway Technologies customer support has been notified about the posted complaint.
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                                  Gagan Madikeri
                                  Sep 9, 2020
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                                  I have vacted in June and my security deposit is not yet refunded. They tell owner have to give, partial amount refunded, i havent received any deposit yet. no response for mail or call. Also they have deactivated my dashboard.
                                  NestAway Technologies customer support has been notified about the posted complaint.
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                                    A
                                    Anchy
                                    Sep 8, 2020
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                                    Address: Noida

                                    Nestaway is a total fraud. My room ac wasnt working and then lockdown came. I tried to reach nestaway helpline a lot of times bit it was off due to lockdown and there wasnt support. I went to my hometown and ac is still not in working condition till now. When it is not working ideally i shouldnot pay the ac charges to nestaway but they areso much fraud they kept on adding fine on that however the fine couldnot add up to 30k. Because they never want to return my security of 13000 they kept on adding fine. Now they have added fine of around 30k and there is no support from their side to which i can reach. I want you to take a strict legal action against nestaway and want my all fine to be removed.in such situation when we are not even getting salaries people are taking less rent or no rent. We kept on giving the full rent still that but atleast dont do such kind of frauds which us. Please please please help urgently. I have also attached screenshot
                                    You can contact me on [protected]
                                    +1 photos
                                    NestAway Technologies customer support has been notified about the posted complaint.
                                    Sep 15, 2020
                                    Updated by Anchy
                                    This is sad and bad to say.this is quite shameful nothing no action has been taken even after logging this complain
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                                      Smruti Mohalik
                                      Sep 8, 2020
                                      Resolved
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                                      Resolved

                                      I have vacated the property since june and its been 3 months i haven't received the deposit yet. And in faq its clearly written to get back the deposit within 7 days.
                                      The property name is puspa nest. House id 61895
                                      The property manager is nikesh
                                      [protected].
                                      So return my deposit as soon as possible.
                                      +1 photos
                                      Sep 9, 2020
                                      Complaint marked as Resolved 
                                      Instead of paying me 10000 they sent me 1118 rs. Adding unnecessary expenses. Nestaway is a fraud.
                                      NestAway Technologies customer support has been notified about the posted complaint.
                                      Sep 08, 2020
                                      Updated by Smruti Mohalik
                                      they are sending me these mails only

                                      Sep 08, 2020
                                      Updated by Smruti Mohalik
                                      And today they paid me RS 1117 .Is this a joke.Instead of paying my whole deposit amount they paid me thousands ruppee
                                      Sep 09, 2020
                                      Updated by Smruti Mohalik
                                      Adding Unnecessary charges.They suppose to keep 10000 rs deposit and return back 10000 but now they just paid me Rs1118 after 3 months.
                                      Nestaway is fraud.

                                      Nest away is totally fraud. They supposed to pay me 11000 but now after 3 months they just sent me Rs 1118.
                                      By putting unnecessary charges.
                                      I paid 20000 as deposit.I suppose to get 10000 minimum.

                                      Haven't received the deposit. - Comment #3732138 - Image #0
                                      I paid them deposit of Rs 20000.I should get min. Rs10000 but now they are adding unnecessary charges.
                                      Fraud Nestaway.

                                      Haven't received the deposit. - Comment #3732146 - Image #0
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                                        A
                                        Ashish Singh Kushwah
                                        Sep 8, 2020
                                        Resolved
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                                        Resolved

                                        I have vacated the house on 31st August 2020 as per move-out date, and as per their rules I should get full refund in 24 hours but it's been more than a week I have not received full refund they have deducted one month's rent from my deposit, while placing move-out request there were no charged added but while returning the refund they have added September months rent unnecessarily.

                                        Details for nestaway team
                                        Sr No.CC_08441745
                                        House ID59217
                                        Current escalation level4

                                        Despite these many escalation they have not come up with any resolution to my issue.

                                        Email: [protected]@gmail.com
                                        Phone : [protected]
                                        Sep 21, 2020
                                        Complaint marked as Resolved 
                                        Got the full refund from the company.
                                        NestAway Technologies customer support has been notified about the posted complaint.
                                        Hi Team,

                                        It's been more than 20 days since I have raised the request to nestaway, till now there is no resolution provided they are replying only automated messages please do the needful thanks

                                        Partial refund provided - Comment #3737304 - Image #0
                                        Partial refund provided - Comment #3737304 - Image #1
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