Nokia India Complaints & Reviews

r/sir,
i am pardeep kaushik.i bought a mobile nokia n86 from nokia i use it a week and there start hanging proublem and after 2 months i was dead.so i deposit it to nokia care and then they start give me dead one by one and give me 8 dead phones in 18 months.and then they stop my warrenty.i extended my warrenty two times and i put mail and call to company many times but no positive reply at any time.so please help me…

now i can accept nokia n8 only and only at the condition when company give me a good quality mobile with 30 months warrenty because i only ude this phone 6 months other time it was in company for repair so i will accept it only this condition

or

i can accept nokia lumia 800 box pack with one year warrenty

or
i want my money back because i have not believe on nokia company because nokia give me 8 dead mobiles so it can give me this time also a another dead phone so please give me my money back,i will be thankfull to you for this kind help.

my phone details are…………

Dear sir,
i am pardeep kumar.
Permanent Address
Fathers name-Sh. RAMESH Kumar,
New Police Line,
Barwala Road,
Hisar 125001
Haryana

Company Address,
Pardeep Kumar,
H.No. :42,Sector 29,
Near Hooda Market,
Faridabad 121001
Haryana

i bought Nokia mobile N86 8MP from

Nokia priority dealer,
115,Green Square Market,
Hissar-125001,
M. :[protected],[protected],[protected]

My phone details are
Model-N86 8MP
IMEI No. :[protected]
Bill No. :9524
Date. :19/03/2010

i bought this phone but after one week there start hanging proublem in
the phone so i submit it to nokia care-

Marvellous* (HISSAR)
Green square market, Hisar, haryana – 125001
Phone : [protected], [protected]
E-mail: marvellous_hissar @ nokiacareindia.com

they check the mobile and change the software and return it to
me but whrn i check it there was same proublem with this phone so i
again submit the phone to same care cente but no solution get there so
i submit my mobile to same care centre 5-6 time but no solution get
there.then they advice me to extend my mobile warrenty so i extend my
phone warrenty and pay 1414 rupee to care centre manager and they give
me reciept of this extended warrenty which detail is

First Name-Pardeep
Last Name-Kumar
Device Serial No. :[protected]
Registration Pin. :[protected]
Registration Date. :[protected]

I was very sad to buy this mobile because it does not work properly
after buy it so after some time i submit it another care centre in
hisar-

Kamla Enterprises* (HISSAR)
Kamla Ent , Dogran Mohala, Hissar – 125001
Phone : [protected]
E-mail: kamla_hissar @ nokiacareindia.com

i submit my mobile here and they update my software and return me back
but the phone was at same condition.so i again submit my mobile 4-5
time then they said it have board proublem so we have to send it to
nokia head office and give me 15days time to came back so i went there
after 15 days then they said wait for 15 days because it is in head
office so i wait 14 days they they call me so i went to care centre
and ask for mobile then they reply company swap your mobile.which
details are-

Model. :N-86
IMEI. :[protected]

exchange note details are-
Kamla Enterprises* (HISSAR)
Kamla Ent , Dogran Mohala, Hissar – 125001
Phone : [protected]
E-mail: kamla_hissar @ nokiacareindia.com

Exchange unit
Make. : nokia -gsm
model. : n-86
IMEI. :[protected]

Origenal unit
Make. : nokia -gsm
model. : n-86
IMEI. :[protected]

but the mobile is already in dead position so we have to send back
this mobile to head office so you have to wait 20 days so i said i
will wait but give me mobile in good condition.then i wait 20 days and
call care centre they they reply company change your model nokia N86
8MP to Nokia C7. Then they give me Nokia C7 Which details are

Model. :C7-00
IMEI. :[protected]

exchange note details are-
Kamla Enterprises* (HISSAR)
Kamla Ent , Dogran Mohala, Hissar – 125001
Phone : [protected]
E-mail: kamla_hissar @ nokiacareindia.com
ASC No. :158_433527
Replacement note
RN No. :Rn245403
RN Date. :07-feb-2011

Exchange unit
Make. : nokia -gsm
model. : c7-00
IMEI. :[protected]

Origenal unit
Make. : nokia -gsm
model. : n-86
IMEI. :[protected]
job sheet no. :[protected]/110207/10

after giving this mobile to me nokia care manager said to me if
you extend its warrenty they you get 3Year warrenty of your Mobile so
i extended my warrenty in 1414 rupee which details are. :

First Name-Pardeep
Last Name-Kumar
Device Serial No. :[protected]
Registration Pin. :[protected]
Registration Date. :[protected]

So i got nokia 3years warrenty which details are below

1 Year warrenty of my mobile nokia n86 which i bought which details are-
Model-N86 8MP
IMEI No. :[protected]
Bill No. :9524
Date. :19/03/2010
+

1 Year warrenty which i extend in rupee 1414 from nokia care which details are-

First Name-Pardeep
Last Name-Kumar
Device Serial No. :[protected]
Registration Pin. :[protected]
Registration Date. :[protected]

+
1 Year warrenty of my changed model Nokia N86 to Nokia C7-00 Which details are-

First Name-Pardeep
Last Name-Kumar
Device Serial No. :[protected]
Registration Pin. :[protected]
Registration Date. :[protected]

i use this exchange phone c7 phone but it was already in dead position
so i deposit it nokia care faridabad which details are. :

Music Planet (FARIDABAD)
S.C.F.71-72 (Basement), Sector 15, Main Market, Faridabad
Phone :[protected], [protected]
E-mail: musicplanet_fbd @ nokiacareindia.com

They said me to wait for 15 days then i went after 15 days they said
to me wait for one week and after one week they give me another swap
which details are. :

Exchange Note Details are-

ASC Details. :
Music Planet (FARIDABAD)
S.C.F.71-72 (Basement), Sector 15, Main Market, Faridabad
Phone :[protected], [protected]
E-mail: musicplanet_fbd @ nokiacareindia.com

Replacement Note. :
ASC No. :RN263776
RN Date. :26-Mar-2011

Exchange unit
Make. : nokia -gsm
model. : c7-00
IMEI. :[protected]

Origenal unit
Make. : nokia -gsm
model. : c7-00
IMEI. :[protected]
job sheet no. :10743352/110326/42

i get this mobile after 23-25 days wait but unfortunately there was
same proublem in this phone because when the nokia care executive
check this phonr they said to me there is same proublem so we are
sending back it to company so they send it back to
company and said to me wait for 15 days and after 10 days there come a
mobile phone which was already dead which do not switch on on the
nokia care centre which details are below. :

Exchange Note Details are-

ASC Details. :
Music Planet (FARIDABAD)
S.C.F.71-72 (Basement), Sector 15, Main Market, Faridabad
Phone :[protected], [protected]
E-mail: musicplanet_fbd @ nokiacareindia.com

Replacement Note. :
ASC No. :RN267125
RN Date. :05-Apr-2011

Exchange unit
Make. : nokia -gsm
model. : c7-00
IMEI. :[protected]

Origenal unit
Make. : nokia -gsm
model. : c7-00
IMEI. :[protected]
job sheet no. :10743352/110326/42

then i wait near 10 days and there come anothet dead mobile which
screen does not work.when nokia care manager switch on the mobile then
the screen of the mobile only white colour so does not work they try
to switch it on but it does not work so they again say me sory and
said wait for 15 days and after 10 days they give me another phone
which details are below. :

which details are below. :

Exchange Note Details are-

ASC Details. :
Music Planet (FARIDABAD)
S.C.F.71-72 (Basement), Sector 15, Main Market, Faridabad
Phone :[protected], [protected]
E-mail: musicplanet_fbd @ nokiacareindia.com
ASC No. :107_433527
Replacement Note. :
RN No. :RN269953
RN Date. :12-Apr-2011

Exchange unit
Make. : nokia -gsm
model. : c7-00
IMEI. :[protected]

Origenal unit
Make. : nokia -gsm
model. : c7-00
IMEI. :[protected]
job sheet no. :10743352/110326/42

this phone come to nokia care and they check it but there was already
same proub because nokia was playing a game with me and their aim was
make lazy the customer and he does not come to company and company can
get thr profit which rupee the customer pay to buy the mobile
phone.but i again deposit it to nokia care centre after one month they
give a changed model nokia N8-00
which details are

Exchange Note Details are-

ASC Details. :
Music Planet (FARIDABAD)
S.C.F.71-72 (Basement), Sector 15, Main Market, Faridabad
Phone :[protected], [protected]
E-mail: musicplanet_fbd @ nokiacareindia.com

Replacement Note. :

Exchange unit
Make. : nokia -gsm
model. : N8
IMEI. :[protected]

Origenal unit
Make. : nokia -gsm
model. : c7-00
IMEI. :[protected]
job sheet no. :10743352/110326/42

but nokia cross all the limit because they give me a handset which
wotk properly only a month and after one month there came the same
proublem and it does not work and this was my exam time so i was not
able to go there because if i do this then there will be great loss of
my study.
In this period my mobile was in dead position and after exams i went
to Nokia care and submit this dead mobile and then they said me to
wait for 15 days but when i went to Nokia office then they give me
wait for next 15 days and after near 1month they give me a swap phone
which details are below. :

Exchange Note Details are-

ASC Details. :
Music Planet (FARIDABAD)
S.C.F.71-72 (Basement), Sector 15, Main Market, Faridabad
Phone :[protected], [protected]
E-mail: musicplanet_fbd @ nokiacareindia.com
ASC No. :107_433527

Replacement Note. :
ASC No. :RN357084
RN Date. :17-Nov-2011

Exchange unit
Make. : nokia -gsm
model. : N8LS
IMEI. :[protected]

Original unit
Make. : Nokia -gsm
model. : N8
IMEI. :[protected]
job sheet no. :[protected]/111101/24

i check this phone it was working but after one month there create
same proublem so phone is now dead condition.and nokia is so clever
company and do not want to solve the issue of its customer.
My mobile went to company for exchange at the date. :3jan2011 and was
in company completely one year till November and in November Nokia
stop my warranty.

And according to rule my warranty will over at the date 19March2013
which details are. :

1 Year warranty of my mobile Nokia n86 which i bought which details are-
Model-N86 8MP
IMEI No. :[protected]
Bill No. :9524
Date. :19/03/2010
+

1 Year warrenty which i extend in rupee 1414 from nokia care which details are-
First Name-Pardeep
Last Name-Kumar
Device Serial No. :[protected]
Registration Pin. :[protected]
Registration Date. :[protected]

+
1 Year warrenty of my changed model Nokia N86 to Nokia C7-00 Which details are-
First Name-Pardeep
Last Name-Kumar
Device Serial No. :[protected]
Registration Pin. :[protected]
Registration Date. :[protected]

so please resolve my issue otherwise i am going to consumer court.
I launched many complaints regarding this issue which details are below. :

(1)–[protected]
(2)–[protected]
(3)–[protected]
(4)–[protected]
(5)–[protected]
(6)–[protected]
(7)–[protected]
(8)–[protected]
(9)–1-[protected]
(10)–[protected]
(11)–1-[protected]
(12)–1-[protected]
(13)–1-[protected]
(14)–1-[protected]
(15)–1-[protected]
(16)–1-[protected]

but no result come regarding these complaints….
now i will take only and only when company give me all my warrenty on
which time my mobile was in company which was 11 months compleately+my
remaining 1year 5months warrenty with a good quality mobile not like
these dead handset.

otherwise i will take all my money and time cost which i waste
regarding this dead mobile phone.

my claim regarding these 8 dead mobiles given to me is—-

screen guard charge–300*8=2400rupee+lamination charge=200*8=1600rupee
charger and ear phone charge because of change the model –1000 rupee
interner charge of 10 months is three hour per day and one hour charge
is 30 so 30*3*30*10=27000rupee
many time visit to nokia care and other chagges is nearly 5000rupee.

now I want to take my money back which is 50000 rupees
which i invest for mobile otherwise i will go to consumer court for
this and will apply to give me all my invests regards to this phone
totally.

Now i will not accept any dead mobile from Nokia company in any condition.

now you have only two ways 1st is give me my compleat
money which i have invested regarding to it, and other is you
should give me a box pack of nokia lumia 800 box pack.

Regards,
Pardeep kaushik
Mob. :[protected]
E mail. [protected]@gmail.com

i have bought Nokia lumia 710 phone in the month of march 2012 since then i have so much of problems with the phone.
problems are,

1. unable to purchase applications through phone and internet
2. sometimes unable to send text and mms messages
3. sometimes people are unable to contact me
4. and today (11.4.2012) i am not able to contact some of them
5. in the beginning i was unable to update my phone software (not now)

so to sort it out i approached nokia care but there they took the hand set and asked me to come the next day this happened about 4 to 5 times each time there is a new problem so any one has an answer for this ? i suspect the phone itself is defective!!

Hi,

I have had terrible experiences in using my Nokia N8 device. This bad experience is a combination of faulty device & very poor repairing capability of Nokia care. I bought this device in April 2011 reading good reviews, i personally love the features of this mobile i think its one of the best mobile handset of its generation, but GOD BLESS YOU if you experience any fault with it.

Nokia customer care center (i have tried more than 1) is poor in capability & quality when it comes to repairing high end device. I have suffered recurring issues of auto rebooting of my N8 device right from the 1st month o[censored]sage & have submitted the device 4 times at Nokia care center. Each time they have returned the device by reinstalling the software & falsely convincing me that the device is repaired. This time i tried to ensure that the device is picked up by the Delhi Nokia HQ office team from the local Nokia care so that they personally inspect the device, for the same i had spoken to the tele officer before depositing my device at the Vile Parle (fones4u) nokia care center & i was assured that it would be picked up & inspected by the Delhi Nokia team.

However one the 3rd day of depositing i got a call from the Local Nokia care center stating that they did not find any fault with the device & that i need to have it collected from them, i immediately called the Nokia care customer service number and discussed the issue & to my surprise they too suggested me to collect the device & to continue using the device. Despite of me repeatedly asking them to have the device inspected by the Delhi team as the local nokia care center was in capable to identifying the issue i was unheard.

I am extremely disappointed at this unprofessional behavior of Nokia people. I shall NEVER recommend nokia to any one from hereon.

Praneeth Karkera
praneeth.[protected]@gmail.com

Nokia Microsoft
NOKIA MOBILE PHONE COMPANY
NEW YEAR PROMO.
NOKIA-WEB AVENUE STAMFORD BRIDGE ,
SW1V 3DW LONDON ,UNITED KINGDOM,
in conjunction with Microsoft Internet Company .

DollarsDollarsDollars



AttentionAquib khan
This is to inform you that you have won a prize money of £750.000,(Seven Hundred Fifty Thousand Great British Pounds) in the Nokia New mobile Lottery promotion United Kingdom which is organized by Nokia in conjunction with Internet Company Microsoft. “Your Mobile Number" were selected through a computer ballot system drawn from Nine hundred thousand mobile numbers from Canada, Australia, United States, Asia, Europe, Middle East, Africa and Oceanic as part of our international end of year promotions program which is conducted annually, we have only selected Seven people as our winners, through electronic ballot System without the winner applying. Your ticket no is E797UK.

Be informed your data sent to Nokia and your winning prize of £750,000.00 (Seven
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Arrival Date And Time: April/10/2012.

Your winning parcel contains all of the following items:
1.)Your winning prize demand draft is (750,000.00,£ )
2.)Official winning certificate.
3.) Affidavit of claims eligibility.
4.) Documents covering source of winning.
The new Nokia Money service makes a grab for cash



Nokia mobile company the official communications services partner and a sustainability partner for the London 2012 Olympic & Paralympics games scheduled to be hosted in the United Kingdom 2012 felicitates with you on your award of £750,000.00 in the current Nokia Annual promotion in conjunction with Microsoft Internet Company.On behalf of the Management of Nokia mobile company the worlds largest mobile company we wish to congratulate you.

NOTE: You will be informed by Mr. Cannon Roy Allan as soon as he arrive India in respect to the immediate transfer of your winning prize to your local bank account in your country India please open the attachment to see the ID proof of Mr.Cannon Roy Allan, call for more information.

BE INFORMED.
Mrs.Stella Joan
MD/coordinator Nokia promotion.
Email: [protected]@w.cn
Tel: [protected] begin_of_the_skype_highlighting [protected] end_of_the_skype_highlighting begin_of_the_skype_highlighting [protected] end_of_the_skype_highlighting begin_of_the_skype_highlighting [protected] end_of_the_skype_highlighting begin_of_the_skype_highlighting [protected] end_of_the_skype_highlighting begin_of_the_skype_highlighting [protected] end_of_the_skype_highlighting begin_of_the_skype_highlighting [protected] end_of_the_skype_highlighting begin_of_the_skype_highlighting [protected] end_of_the_skype_highlighting begin_of_the_skype_highlighting [protected] end_of_the_skype_highlighting



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On the behalf of staff and Management of Nokia mobile company, We congratulate you.




We’re taking a look at the new Windows Phone handsets at Nokia World right now, so keep it locked for hands on pictures and first impressions very soon.
.


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All right reserved Nokia mobile cooperation @2012

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Nokia Care INVOICE NO: 24302
Ref: JYOTHI COMMUNICATION
No> 25/11 Evening Bazaar
Park Town, Parrys, Chennai-600003
TN, India

The above mentioned center is asking Rs 600 for repairing my Nokia C1-01 mobile which is in a warranty period. On 16 March 2012, we gave our mobile to the care center to repair it and after nearly 22 days, on 08-April 2012, they call me up and asking for Rs 600 to repair the mobile. Therefore, I request you to take some actions against the dealers and help me.
Thanking you.

Personal Details:
Ashok Jain
456 Mint Street
Chennai 79
Mob: [protected]
Handset IMEI No: [protected]

On 5 October 2011, i made a purchase of nokia headset bh-503, which came with a warranty of 1 year. And the very next month the product was not working, so on 2 January 2012 i gave the product for service in a nokia care whose target date of return was 12 Jan.
And till date i haven't got back my product. The service centre is not taking my request seriously. I had visited the service centre 5 times and still my problem has not been resolved. kindly look into the matter.

DETAILS OF COMPLAIN

Service- Rooprang telecom
Job sheet number[protected]/120102/34
date- 02/01/2012
product- 02703X6

Sir,
I purchased a NOKIA E5 handset in January'11. Bearing numbers
IMEI: 352023/04/961539/2
Battery [protected]n20104331;0670603

From an intial fine usage and satisfactory performance, now from around 2-3 months i am facing a problem of a quick battery drain. The extent is that in morning i make a full charge( Battery Charging Complete- Message on phone) in the noon it is entering the power saving mode after making 2-3 calls of average around 2 min. this is ridiculous Nokia in my image is known for its battery backup and i have been using this Noika brand right from the age of your prestigious NOKIA 3310 which is still working satisfactorily.

My Phone is in warranty, as i availed your extended warranty offer this year in January. (
Device Serial Number : [protected]
Registration PIN : [protected]
Registration Date :[protected]
During the time of that checking (as they opened my phone and checked) even i told this problem but they said that your set is perfectly OK but it is the battery that is having problem.

Now the question arises that Nokia only make product battery only for the service life of 1 year or so???? Else the dealership M/s Bhora Communication at Stadium Char Rasta , Ahmedabad is not rectifying it properly or bluffing me for increasing their battery sales?? Do nokia give incentives for the battery sale it seems from the incident???

Surely the answer should be a BIG NO & as i also know this as one of my immediate college is using this phone which is purchased earlier than my purchase and is more extensively used than my phone 20-25 or more call per day average timing 5 min or more, he gets a smart backup of around 2 days.

Being a technocrat i follow full charge & discharge cycle rule for better battery life. i am very sad with the product quality, being a technocrat that Battery Li-ion should have enough life, i thought of that the product will last for years which was the image in my mind.

Shall i assume after investing as sum of 10300 on this phone, we need to have provision for battery cost every year???

I am observing & experiencing from last few years that the product coming into the Indian market works well only in the warranty period and as soon as the warranty gets over they start giving trouble, as this was the case with me for SONY Bravia ( Panel Problem – resolved through this forum) , Samsung Washing ( Control Switch problem- Rectified by company with 1 week remaining in warranty), LG- refrigerator ( problem of thermostat- rectified by a family friend in LG).

You people think the warranty is valid for 1 year and after that NOKIA can ESCAPE??? i have told all my friends and relatives NOT to even think about **** NOIKA.

I am now regretting my decision for buying NOKIA PHONE-E5, one should not buy Nokia instead buy a cheap mobile or either switch to other brand at least don’t have to shell out a hefty sum.

I request to NOKIA India & Hope NOKIA India will look into & help me, waiting for your favor.

Regards

GAURAV GUPTA
[protected]

boss i am using handset nokia modal 5233 but some time my set showed error not working his charging point so i visited ur care center on date 27 march 2012 where he checked my set and said that his charging point damaged so i deposit my hand set there and they asked come back after one week and got ur hand set and today we visited your service center but they replied not ok my hand set .and received after one week.kindly look in to this matter and resolved this asap...........

hello sir,
i hav lost my nokia x2-02 mobile phone(dual sim) . After one years of saving last i was able to buy this phone. Now i m not in condition to purchase a new phone again so plz find out my mobile sir and trace out the location of the mobile device.
name : gurjeet singh
Phone model: nokia X2-02
Make: nokia
Contact No.: [protected],[protected]
E-mail: [protected]@yahoo.com
Missed date:06/04/2012
IMEI No: [protected]
IMEI No: [protected]
plz help me sir
thank u

My phone getting locked frequently..
Nokia care has taken the phone for checking on 31th March '12 & has given timeline of 10~15 days for REPAIR.
NO ALTERNATE INSTUMENT TILL TIME.
NO OPTION FOR REPLACEMENT IF THE INSTRUMENT NEEDS MORE THAN A WEEK FOR REPAIR.
IS THIS NOKIA SERVICE?????

NOT ATALL HAPPY WITH THE SERVICE.

dear sir,
i have buyed a nokia x1-01 handset but the problem i faced that the battery back-up of phone is limited maximum to 42 hours but the company is giving it in written with up to 140 hours when i got through the service centre regards they refused to replace as they said that it's the maximum back-up of the phone even the battery remained within warranty period . kindly take nacessary action over it. my mail ID is: singhvishal.[protected]@gmail.com

thanks & regards,
vishal singh

I have not get my mobiles from last 8 days .Please register my new number. please send me email when i will get this.
thanks

Date of Purchase : 28/10/2011
Product : Nokia X2 (B.Red)

Complaint 1 : DT. 01/11/2011 Complaint No.[protected]/111101/80

Discription :Poor Battery back up
Dealer Name : Mobile Link, Hadapsar, Pune
Solution Provided : New charger & software updated.
But the problem not solved.

Complaint 2 : DT. 27/02/2012 Complaint No. 120327/16
Discription :Poor Battery back up
Dealer Name : Kaustubh Telecom, pool gate, Camp, Pune
Solution Provided :
Job Sheet No.[protected]/120206/20
IMEI unit changed to unit no. [protected] from unit no. [protected]
But the problem not solved.

Complaint 3 : DT. 27/03/2012 Complaint No. 120327/16
Discription :Poor Battery back up
Dealer Name : Kaustubh Telecom, pool gate, Camp, Pune
Solution Provided :
Battery changed No. Q382P11812439
But the problem not solved.
After changing the battery, the same problem is repeated.

I request to replace my handset with the new one with no other options left or please refund the handset amount.

Regard's
Feroz Khan
([protected])

i am using nokia n8 from 29.01.2012. some time was network not received on my mobile . still today my mobile is offline mode, so i am try to general mode in my mobile but this is not indicate my sim card on my mobile. so i am very very suffered today. because i was purchased this mobile rs. 23800/- in gujarat. pls help me.


Regards,

Thaveethu raja( David)

Hi ,
I purchased Nokia 500 10days back from SHREEJI MOBILES THANE and all of sudden phone gets of not able to receive and dial call and display is totally blahnk.

when i call at store the owner told me that what will he do if phone is not working go to service centre.
at service centre they reset my phone and told due to some software issue the problem is happen.

At the time of purchasing phone the owner is like i will do this do that blah blah.............

PATHATIC SRVICES OFFER BY SHREEJI AND WORST MOBILE EVER.............

I purchased C2-03 handset 4 months back it was hanging always 5 to 6 time nokia care people have formatted my device and updated new software but issue didn’t solve, on 19th March 2012 I have given handset to nokia care JOB SHEET NO[protected]/120319/31 COMPLAINT NO 1-[protected] handset was repaired in nokia backend service factory Delhi Nokia people were telling handset is fully repaired and changed some components and I received handset on 29th march 2012 in bad condition handset was of full scratches and dirt and same day touch screen stopped working again on 30th march 2012 I submitted my handset to nokia care JOB SHEET NO[protected]/120330/24 COMPLAINT NO 1-[protected] now again nokia backed service people doing R&D on my mobile phone they have completely manipulated with the handset board touch screen Hence I won’t accept repaired handset


I WANT REPLACEMENT NO QUESTION OF ACCEPTING THE REPAIRED HANDSET SINCE 19TH MARCH 2012 I M NOT USING HANDSET MY TIME, WARRANT PERIOD OF HANDSET IS GOING WASTE.


I WANT REPLACEMENT AS SOON AS POSSIBLE.


IMEI NO: [protected]


Contact Details

Name: Shailesh V Raikar
Location Hubli Karnataka

E-mail ID: [protected]@gmail.com

Nokia C3 Mobile was purchased on 03/04/2011. On 13/10/2011 a complaint was raised on touch screen issue and was addressed to Global access and Nokia. Nokia care charged 950Rs for replacing the screen and after few months i.e, as of 03/31/2012 the screen issue reocurred and a complaint was raised on 04/02/2012 to global access. On 04/03/2012 Nokia again claims that it is a physical damage and screen will be replaced only after making a payment of 950Rs

Nokia Mend Square[protected]l

Job Sheet Number : [protected]

Global Access Store Manager Name & Contact Number : Krishna Kumar / [protected]

Thanks,
Raghav

Dear sir,

I am, Dr. Naitik Trivedi from vallabha vidyanagar, i have purchased Nokia C6 mobile on 28/03/2011 of the rupees 13687 with one years warranty and i have also taken another 1 year extended warranty from nokia care. Now i am face problem in my nokia C6 model and its belt is not working properly because of that problem when some body call me or i am calling to other the voice will be hear in speaker mode other than handset mode. so i went to nokia service center at anand because my mobile is on warranty but their, they siad that belt is not under the warranty. so i said when u have given me extended warranty or i have taken the extended warranty that time u didn't said me that belt is not under the warranty and because of that i have taken the extended warranty other wise what is the need to give 499 rs just for warranty of software which is also repair or upgrade by me through my laptop also.
I have trust in nokia that's why i purchased nokia but i[censored] not satisfied the customer and customer service than it put bad image in my mind...

its not a matter of money its the matter of trust. The repairing cost is not much more higher which i will not afford but its the matter of satisfaction.

i m from anand, gujarat my mobile number:[protected]
email id is: [protected]@gmail.com

I, Mr. Debendra Sundar Ray had purchased a Nokia 1280 black model mobile handset and using it through a BSNl prepaid SIM card. It was stolen from home by someone while the door was open facing the road. I want to stop the handset as well as SIM service as soon as possible.
Please help me to cancen its sevice as well as fully make the mobile useless for the person who has taken the piece. Please inform me the result of the above complaint through my E-mail address. (E-mail ID :- [protected]@yahoo.com)
Thankin you.
My handset's IMEI No.- [protected]
Mobile Model :- Nokia 1280 black
SIM card used ;- BSNL prepaid No.- [protected]

Sir, Myself Thomas P T, from Mysore. I had settled my mobile C5-03 in Revannas care, Mysore, Karnataka ( Authorized Nokia Care service center }on 25th Feb for Touch do not work complaint. Till date i have not received my mobile. 6 times i have visited the Nokia Care center and 3 times over phone call but no progress found. This i would bring to ur notice and take necessary actions. Hope u will do the best. Help me to come out of issues.
For ur reference job sheet number[protected]/120225/2.
Revannas Care, NCC: 985_465550, Contact number:[protected]