Nokia India Complaints & Reviews

i have bought Nokia lumia 710 phone in the month of march 2012 since then i have so much of problems with the phone.
problems are,

1. unable to purchase applications through phone and internet
2. sometimes unable to send text and mms messages
3. sometimes people are unable to contact me
4. and today (11.4.2012) i am not able to contact some of them
5. in the beginning i was unable to update my phone software (not now)

so to sort it out i approached nokia care but there they took the hand set and asked me to come the next day this happened about 4 to 5 times each time there is a new problem so any one has an answer for this ? i suspect the phone itself is defective!!

Hi,

I have had terrible experiences in using my Nokia N8 device. This bad experience is a combination of faulty device & very poor repairing capability of Nokia care. I bought this device in April 2011 reading good reviews, i personally love the features of this mobile i think its one of the best mobile handset of its generation, but GOD BLESS YOU if you experience any fault with it.

Nokia customer care center (i have tried more than 1) is poor in capability & quality when it comes to repairing high end device. I have suffered recurring issues of auto rebooting of my N8 device right from the 1st month o[censored]sage & have submitted the device 4 times at Nokia care center. Each time they have returned the device by reinstalling the software & falsely convincing me that the device is repaired. This time i tried to ensure that the device is picked up by the Delhi Nokia HQ office team from the local Nokia care so that they personally inspect the device, for the same i had spoken to the tele officer before depositing my device at the Vile Parle (fones4u) nokia care center & i was assured that it would be picked up & inspected by the Delhi Nokia team.

However one the 3rd day of depositing i got a call from the Local Nokia care center stating that they did not find any fault with the device & that i need to have it collected from them, i immediately called the Nokia care customer service number and discussed the issue & to my surprise they too suggested me to collect the device & to continue using the device. Despite of me repeatedly asking them to have the device inspected by the Delhi team as the local nokia care center was in capable to identifying the issue i was unheard.

I am extremely disappointed at this unprofessional behavior of Nokia people. I shall NEVER recommend nokia to any one from hereon.

Praneeth Karkera
praneeth.[protected]@gmail.com

Nokia Microsoft
NOKIA MOBILE PHONE COMPANY
NEW YEAR PROMO.
NOKIA-WEB AVENUE STAMFORD BRIDGE ,
SW1V 3DW LONDON ,UNITED KINGDOM,
in conjunction with Microsoft Internet Company .

DollarsDollarsDollars



AttentionAquib khan
This is to inform you that you have won a prize money of £750.000,(Seven Hundred Fifty Thousand Great British Pounds) in the Nokia New mobile Lottery promotion United Kingdom which is organized by Nokia in conjunction with Internet Company Microsoft. “Your Mobile Number" were selected through a computer ballot system drawn from Nine hundred thousand mobile numbers from Canada, Australia, United States, Asia, Europe, Middle East, Africa and Oceanic as part of our international end of year promotions program which is conducted annually, we have only selected Seven people as our winners, through electronic ballot System without the winner applying. Your ticket no is E797UK.

Be informed your data sent to Nokia and your winning prize of £750,000.00 (Seven
Hundred Fifty Thousand Great British Pounds sterling) has been verified and approved for payment by this department to effect the safe transfer and deposit of your winning prize to your local bank account in your country India via on-line Bank to Bank wire transfer. (swift secure system) Transfer of your winning prize to your local bank account in India will be handled by high level Nokia Company agent his name is Mr. Cannon Roy Allan.



Arrival Date And Time: April/10/2012.

Your winning parcel contains all of the following items:
1.)Your winning prize demand draft is (750,000.00,£ )
2.)Official winning certificate.
3.) Affidavit of claims eligibility.
4.) Documents covering source of winning.
The new Nokia Money service makes a grab for cash



Nokia mobile company the official communications services partner and a sustainability partner for the London 2012 Olympic & Paralympics games scheduled to be hosted in the United Kingdom 2012 felicitates with you on your award of £750,000.00 in the current Nokia Annual promotion in conjunction with Microsoft Internet Company.On behalf of the Management of Nokia mobile company the worlds largest mobile company we wish to congratulate you.

NOTE: You will be informed by Mr. Cannon Roy Allan as soon as he arrive India in respect to the immediate transfer of your winning prize to your local bank account in your country India please open the attachment to see the ID proof of Mr.Cannon Roy Allan, call for more information.

BE INFORMED.
Mrs.Stella Joan
MD/coordinator Nokia promotion.
Email: [protected]@w.cn
Tel: [protected] begin_of_the_skype_highlighting [protected] end_of_the_skype_highlighting begin_of_the_skype_highlighting [protected] end_of_the_skype_highlighting begin_of_the_skype_highlighting [protected] end_of_the_skype_highlighting begin_of_the_skype_highlighting [protected] end_of_the_skype_highlighting begin_of_the_skype_highlighting [protected] end_of_the_skype_highlighting begin_of_the_skype_highlighting [protected] end_of_the_skype_highlighting begin_of_the_skype_highlighting [protected] end_of_the_skype_highlighting begin_of_the_skype_highlighting [protected] end_of_the_skype_highlighting



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On the behalf of staff and Management of Nokia mobile company, We congratulate you.




We’re taking a look at the new Windows Phone handsets at Nokia World right now, so keep it locked for hands on pictures and first impressions very soon.
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All right reserved Nokia mobile cooperation @2012

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Nokia Care INVOICE NO: 24302
Ref: JYOTHI COMMUNICATION
No> 25/11 Evening Bazaar
Park Town, Parrys, Chennai-600003
TN, India

The above mentioned center is asking Rs 600 for repairing my Nokia C1-01 mobile which is in a warranty period. On 16 March 2012, we gave our mobile to the care center to repair it and after nearly 22 days, on 08-April 2012, they call me up and asking for Rs 600 to repair the mobile. Therefore, I request you to take some actions against the dealers and help me.
Thanking you.

Personal Details:
Ashok Jain
456 Mint Street
Chennai 79
Mob: [protected]
Handset IMEI No: [protected]

On 5 October 2011, i made a purchase of nokia headset bh-503, which came with a warranty of 1 year. And the very next month the product was not working, so on 2 January 2012 i gave the product for service in a nokia care whose target date of return was 12 Jan.
And till date i haven't got back my product. The service centre is not taking my request seriously. I had visited the service centre 5 times and still my problem has not been resolved. kindly look into the matter.

DETAILS OF COMPLAIN

Service- Rooprang telecom
Job sheet number[protected]/120102/34
date- 02/01/2012
product- 02703X6

Sir,
I purchased a NOKIA E5 handset in January'11. Bearing numbers
IMEI: 352023/04/961539/2
Battery [protected]n20104331;0670603

From an intial fine usage and satisfactory performance, now from around 2-3 months i am facing a problem of a quick battery drain. The extent is that in morning i make a full charge( Battery Charging Complete- Message on phone) in the noon it is entering the power saving mode after making 2-3 calls of average around 2 min. this is ridiculous Nokia in my image is known for its battery backup and i have been using this Noika brand right from the age of your prestigious NOKIA 3310 which is still working satisfactorily.

My Phone is in warranty, as i availed your extended warranty offer this year in January. (
Device Serial Number : [protected]
Registration PIN : [protected]
Registration Date :[protected]
During the time of that checking (as they opened my phone and checked) even i told this problem but they said that your set is perfectly OK but it is the battery that is having problem.

Now the question arises that Nokia only make product battery only for the service life of 1 year or so???? Else the dealership M/s Bhora Communication at Stadium Char Rasta , Ahmedabad is not rectifying it properly or bluffing me for increasing their battery sales?? Do nokia give incentives for the battery sale it seems from the incident???

Surely the answer should be a BIG NO & as i also know this as one of my immediate college is using this phone which is purchased earlier than my purchase and is more extensively used than my phone 20-25 or more call per day average timing 5 min or more, he gets a smart backup of around 2 days.

Being a technocrat i follow full charge & discharge cycle rule for better battery life. i am very sad with the product quality, being a technocrat that Battery Li-ion should have enough life, i thought of that the product will last for years which was the image in my mind.

Shall i assume after investing as sum of 10300 on this phone, we need to have provision for battery cost every year???

I am observing & experiencing from last few years that the product coming into the Indian market works well only in the warranty period and as soon as the warranty gets over they start giving trouble, as this was the case with me for SONY Bravia ( Panel Problem – resolved through this forum) , Samsung Washing ( Control Switch problem- Rectified by company with 1 week remaining in warranty), LG- refrigerator ( problem of thermostat- rectified by a family friend in LG).

You people think the warranty is valid for 1 year and after that NOKIA can ESCAPE??? i have told all my friends and relatives NOT to even think about **** NOIKA.

I am now regretting my decision for buying NOKIA PHONE-E5, one should not buy Nokia instead buy a cheap mobile or either switch to other brand at least don’t have to shell out a hefty sum.

I request to NOKIA India & Hope NOKIA India will look into & help me, waiting for your favor.

Regards

GAURAV GUPTA
[protected]

boss i am using handset nokia modal 5233 but some time my set showed error not working his charging point so i visited ur care center on date 27 march 2012 where he checked my set and said that his charging point damaged so i deposit my hand set there and they asked come back after one week and got ur hand set and today we visited your service center but they replied not ok my hand set .and received after one week.kindly look in to this matter and resolved this asap...........

hello sir,
i hav lost my nokia x2-02 mobile phone(dual sim) . After one years of saving last i was able to buy this phone. Now i m not in condition to purchase a new phone again so plz find out my mobile sir and trace out the location of the mobile device.
name : gurjeet singh
Phone model: nokia X2-02
Make: nokia
Contact No.: [protected],[protected]
E-mail: [protected]@yahoo.com
Missed date:06/04/2012
IMEI No: [protected]
IMEI No: [protected]
plz help me sir
thank u

My phone getting locked frequently..
Nokia care has taken the phone for checking on 31th March '12 & has given timeline of 10~15 days for REPAIR.
NO ALTERNATE INSTUMENT TILL TIME.
NO OPTION FOR REPLACEMENT IF THE INSTRUMENT NEEDS MORE THAN A WEEK FOR REPAIR.
IS THIS NOKIA SERVICE?????

NOT ATALL HAPPY WITH THE SERVICE.

dear sir,
i have buyed a nokia x1-01 handset but the problem i faced that the battery back-up of phone is limited maximum to 42 hours but the company is giving it in written with up to 140 hours when i got through the service centre regards they refused to replace as they said that it's the maximum back-up of the phone even the battery remained within warranty period . kindly take nacessary action over it. my mail ID is: singhvishal.[protected]@gmail.com

thanks & regards,
vishal singh

I have not get my mobiles from last 8 days .Please register my new number. please send me email when i will get this.
thanks

Date of Purchase : 28/10/2011
Product : Nokia X2 (B.Red)

Complaint 1 : DT. 01/11/2011 Complaint No.[protected]/111101/80

Discription :Poor Battery back up
Dealer Name : Mobile Link, Hadapsar, Pune
Solution Provided : New charger & software updated.
But the problem not solved.

Complaint 2 : DT. 27/02/2012 Complaint No. 120327/16
Discription :Poor Battery back up
Dealer Name : Kaustubh Telecom, pool gate, Camp, Pune
Solution Provided :
Job Sheet No.[protected]/120206/20
IMEI unit changed to unit no. [protected] from unit no. [protected]
But the problem not solved.

Complaint 3 : DT. 27/03/2012 Complaint No. 120327/16
Discription :Poor Battery back up
Dealer Name : Kaustubh Telecom, pool gate, Camp, Pune
Solution Provided :
Battery changed No. Q382P11812439
But the problem not solved.
After changing the battery, the same problem is repeated.

I request to replace my handset with the new one with no other options left or please refund the handset amount.

Regard's
Feroz Khan
([protected])

i am using nokia n8 from 29.01.2012. some time was network not received on my mobile . still today my mobile is offline mode, so i am try to general mode in my mobile but this is not indicate my sim card on my mobile. so i am very very suffered today. because i was purchased this mobile rs. 23800/- in gujarat. pls help me.


Regards,

Thaveethu raja( David)

Hi ,
I purchased Nokia 500 10days back from SHREEJI MOBILES THANE and all of sudden phone gets of not able to receive and dial call and display is totally blahnk.

when i call at store the owner told me that what will he do if phone is not working go to service centre.
at service centre they reset my phone and told due to some software issue the problem is happen.

At the time of purchasing phone the owner is like i will do this do that blah blah.............

PATHATIC SRVICES OFFER BY SHREEJI AND WORST MOBILE EVER.............

I purchased C2-03 handset 4 months back it was hanging always 5 to 6 time nokia care people have formatted my device and updated new software but issue didn’t solve, on 19th March 2012 I have given handset to nokia care JOB SHEET NO[protected]/120319/31 COMPLAINT NO 1-[protected] handset was repaired in nokia backend service factory Delhi Nokia people were telling handset is fully repaired and changed some components and I received handset on 29th march 2012 in bad condition handset was of full scratches and dirt and same day touch screen stopped working again on 30th march 2012 I submitted my handset to nokia care JOB SHEET NO[protected]/120330/24 COMPLAINT NO 1-[protected] now again nokia backed service people doing R&D on my mobile phone they have completely manipulated with the handset board touch screen Hence I won’t accept repaired handset


I WANT REPLACEMENT NO QUESTION OF ACCEPTING THE REPAIRED HANDSET SINCE 19TH MARCH 2012 I M NOT USING HANDSET MY TIME, WARRANT PERIOD OF HANDSET IS GOING WASTE.


I WANT REPLACEMENT AS SOON AS POSSIBLE.


IMEI NO: [protected]


Contact Details

Name: Shailesh V Raikar
Location Hubli Karnataka

E-mail ID: [protected]@gmail.com

Nokia C3 Mobile was purchased on 03/04/2011. On 13/10/2011 a complaint was raised on touch screen issue and was addressed to Global access and Nokia. Nokia care charged 950Rs for replacing the screen and after few months i.e, as of 03/31/2012 the screen issue reocurred and a complaint was raised on 04/02/2012 to global access. On 04/03/2012 Nokia again claims that it is a physical damage and screen will be replaced only after making a payment of 950Rs

Nokia Mend Square[protected]l

Job Sheet Number : [protected]

Global Access Store Manager Name & Contact Number : Krishna Kumar / [protected]

Thanks,
Raghav

Dear sir,

I am, Dr. Naitik Trivedi from vallabha vidyanagar, i have purchased Nokia C6 mobile on 28/03/2011 of the rupees 13687 with one years warranty and i have also taken another 1 year extended warranty from nokia care. Now i am face problem in my nokia C6 model and its belt is not working properly because of that problem when some body call me or i am calling to other the voice will be hear in speaker mode other than handset mode. so i went to nokia service center at anand because my mobile is on warranty but their, they siad that belt is not under the warranty. so i said when u have given me extended warranty or i have taken the extended warranty that time u didn't said me that belt is not under the warranty and because of that i have taken the extended warranty other wise what is the need to give 499 rs just for warranty of software which is also repair or upgrade by me through my laptop also.
I have trust in nokia that's why i purchased nokia but i[censored] not satisfied the customer and customer service than it put bad image in my mind...

its not a matter of money its the matter of trust. The repairing cost is not much more higher which i will not afford but its the matter of satisfaction.

i m from anand, gujarat my mobile number:[protected]
email id is: [protected]@gmail.com

I, Mr. Debendra Sundar Ray had purchased a Nokia 1280 black model mobile handset and using it through a BSNl prepaid SIM card. It was stolen from home by someone while the door was open facing the road. I want to stop the handset as well as SIM service as soon as possible.
Please help me to cancen its sevice as well as fully make the mobile useless for the person who has taken the piece. Please inform me the result of the above complaint through my E-mail address. (E-mail ID :- [protected]@yahoo.com)
Thankin you.
My handset's IMEI No.- [protected]
Mobile Model :- Nokia 1280 black
SIM card used ;- BSNL prepaid No.- [protected]

Sir, Myself Thomas P T, from Mysore. I had settled my mobile C5-03 in Revannas care, Mysore, Karnataka ( Authorized Nokia Care service center }on 25th Feb for Touch do not work complaint. Till date i have not received my mobile. 6 times i have visited the Nokia Care center and 3 times over phone call but no progress found. This i would bring to ur notice and take necessary actions. Hope u will do the best. Help me to come out of issues.
For ur reference job sheet number[protected]/120225/2.
Revannas Care, NCC: 985_465550, Contact number:[protected]

Hi sir,
I have purchased a Nokia mobile model no.-5230, after purchasing of three months it stops vibarating and ring tone speaker are stoped work.
When i go through nokia service centre they resolve my problem and give me a next problem from same date and time.
My mobile are more heating during using gprs/make a call.
Due to this problem my batery backup are decreased.
Please suggest me what i do in this condition.
Thanks & Regards
Isharullah siddiki
[protected]
Email. Id-i.[protected]@gmail.com