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OneAssist Consumer Solutions Complaints & Reviews

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Last updated Mar 23, 2024
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OneAssist Consumer Solutions Head Office Address

707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E)
Mumbai
Mumbai City District
Maharashtra
India
400059

OneAssist Consumer Solutions reviews & complaints page 12

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Address:E-321/B Street no. 5 West Vinod Nagar Delhi -92

Dear sir,
On[protected] at 6:00 PM I raise request no. SR10165844 to oneassist for repairing my semi automatic washing machine Drain system not work and on 6-07-21 your service engineer came and resolve my issue and I paid 1550 rupees to him.
Sir your service engine gave warranty for one month for same problem phenomena but unfortunately today again same problem phenomena reported .
It is request on immidiate basis take...
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Yogi007d
Jul 21, 2021
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Damage claim being rejected

ONEASSIST...WORST EXPERIENCE EVER!!! I bought a mobile protection plan from Oneassist on the name of my sister as phone was invoiced on her name. Before purchasing the plan I confirmed from oneassist executive about the invoice name and he replied there won't be any problem during claim. On his assurance I bought the plan and now when my phone accidentally broken and I claimed, they rejected my claim saying user is not immediate family member....
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rahulsingh178
Jul 21, 2021
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Unable to cancel oneassist plan

I Rahul Singh have been trying to cancel this one assist plan from my ICICI bank account for about 2 years now. Calling the customer service as they will just waste my time until I feel like quitting the call. I have no hopes of getting my money back for a service that I never used but please at least cancel the plan renewal so that I do not get charged anymore.

Relationship No.: 3102441
ICICI bank card no : XXXXXXXXXX29br...
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befikra_ malang
Jul 16, 2021
Jul 16, 2021
This thread was updated on Jul 16, 2021
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Please cancel my one assist subscription

Please cancel my one assit plan asap...
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Logeswari Shanthi
Jul 15, 2021
Jul 16, 2021
This thread was updated on Jul 16, 2021
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Cancel hdfc one assist

My card ending 1639, I don't want this feature.. kindly cancel and refund the amount.....
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Charysharada
Jul 9, 2021
Jul 12, 2021
This thread was updated on Jul 12, 2021
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Please stop auto renewal my wallet protection plan

Address:Hyderabad

My name is avusula saradaga Please stop auto renewal my wallet protection plan...
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Vamsikiran grandhi
Jul 9, 2021
Jul 9, 2021
This thread was updated on Jul 9, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile insurance - rejected because slipped from hand

Address:Ambattur chennai

My insurance claim got rejected saying because of my negligence. My mobile accidentally slipped from my hand. when submitted for claim they rejected saying it our duty to take care of mobile. Then why the hell I need to take insurance. Its completely cheating people...
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Dhanabhai
Jul 8, 2021
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Deactivate my membership 99136 01361

Hi...Iam using hdfc credit card ...Plz deactivated my one assistant membership......
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Naveenb78
Jul 6, 2021
Jul 6, 2021
This thread was updated on Jul 6, 2021
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Deactivate my membership - 9885018333

Website:www.oneassist.in

Hi, I am trying to reach customer care of oneassist, to get my membership cancelled. However there is no proper response.

Please deactivate immediately and dont charge me the renewals. I dont want to continue anymore with one assist

Name : Naveen B

Contact: [protected]

Mail id : bandi.[protected]@gmail.com...
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Kmrk
Jul 4, 2021
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Cancellation of one assist membership

Address:Tanuku

K m Ravi Kumar
I am Kmrk m Ravi Kumar a hdfc bank credit card holder.The bank has activated one assistant and charged a sum of Rs 1899/- from my credit card number ending with 0487 without my concern on date 20/06/2021.I am not interested about this service and don't want this membership. So cancel the membership. I'm calling hdfc customer care visited the bank and also called one assistant but there is no response. So please do...
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rohini kumar kuppala
Jul 4, 2021
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Deactivated membership

Hi...Iam using hdfc credit card ...Plz deactivated my one assistant membership.....
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Ayushmba
Jul 2, 2021
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Complaint regarding OneAssist Service

Address:C-3/401, Gulmohar Enclave, Rakesh Marg, Ghaziabad

I had purchased 2 Bluestar AC's 2 years back with 5 years OneAssist extended warranty.
From last year I have continuous cooling issues for both the AC's and I raised the complaint multiple times (More than 7-8 times), but still they are not able to fix it and everytime their employee came at my home and says that everything is fine but they will escalate this issue to higher level so the problem gets fixed and they will contact you,...
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Gowrinandan Unnakkattu
Jul 2, 2021
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Fake promises

Website:oneassist.in

I bought my laptop with one assist attached to it . i had several problems with my laptop, there were internal and external problems with my laptop . i have registered a complaint last year and they rejected it, and i have complaint many times then . and this year when i registered the complaint, they are saying that the previous complaint should be solved myself then only they can solve my current issues with my device . this is a extreme...
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Kavinkkk
Jul 2, 2021
Jul 2, 2021
This thread was updated on Jul 2, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

OneAssist de-activation request

I Received SMS from HDFC BANK that RS-2999/- deducted from my credit card to ONE ASSIST MFEE PLAN without my approval.. I also got a mail from one assist team. I never knew such plan is existing in my card.

Please deactivate and refund my money ASAP
date of incident : 30-Jun-2021
HDFC Credit Card No.xx2749
OneAssist Membership ID : [protected]...
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Laaj
Jul 1, 2021
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One assist wallet protection cancellation

I had initiated a cancellation of the one assist wallet cover for membership no [protected] on the 28 of June 2021 after receiving a auto renewal prompt by mail.

Spoke to Mr Sandeep who said that he had initiated the cancellation n I received a mail to that effect the same day.

Next morning I received the auto renewal prompt again n I spoke to Mr Priyank who confirmed that the cancellation process was in place...
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gurparshadsingh140
from BARNALA, Punjab
Jun 29, 2021
Jun 30, 2021
This thread was updated on Jun 30, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Debit 1899/- for one assist

My ICICI Bank debit 1899/- for its ONE ASSIST PLAN as on 29/06/2021 without my permission I want my money back 100%. And think about changing the bank...
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G.SRIVARDHAN REDDY
Jun 29, 2021
Jun 29, 2021
This thread was updated on Jun 29, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancellation of M Fee and Transfer the Amount as early as Possible

Sir, I am a HDFC Credit Card Holder From last 3 Years they are deducting MemberShip fee of 1899rs for 3 Years with out my Consent..I request You to Refund the Amount as early as Possible...
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Sabre
Jun 27, 2021
Jun 28, 2021
This thread was updated on Jun 28, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Insurance renewal auto debit without permission

Website:One assist

Cancellation of One Assist Membership
I am a HDFC bank credit card holder . I have received an email for the auto debit of renewal amount for one assist plan.I am not interested about this service and don't want this membership any more. So cancel the membership and do not deduct any amount without my permission

OneAssist Relationship Number : 10823471
Plan Name: Enhanced WA Power single plan
Name :- Sachin...
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Don A Peter
Jun 26, 2021
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HDFC Bank Credit Card Cancellation of One Assist

Cancellation of One Assist Membership
I am a HDFC Bank credit card holder . The bank has auto debited Rs. 1899/- from my credit card number ending with 7175 without my concern on Jun 24/06/2021 Time 8:15 am. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1899/-

OneAssist Relationship Number : [protected]
Name :- Don A...
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M
Millat
Jun 25, 2021
Jun 25, 2021
This thread was updated on Jun 25, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Trans vertical discount offer

Address:Delhi

After many False offer.deduction I told the staff of company to cancel the delivery of voucher and refund my Rs 8990 next day but they are refusing to cancel and refund...
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