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OYO Rooms Complaints & Reviews

3.7
Last updated May 12, 2024
Complaints 6584
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4543
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OYO Rooms reviews & complaints page 240

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S
Sexymunda
from Delhi, Delhi
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worst services, I want full refund.

Address:110030

My booking id is nxam4173
Today is the 8th day but my issue is not resolved.
On 26 april 2019 i faced the issues with oyo rooms (With booked room) (Guy's don't use oyo they have only unhygienic room)
Guy's please share this post to your friends & family :-
1) bedsheet and pillow cover was not clean (Blood on the pillow cover) 😑
2) taking too much time for check-in and changing the room. (The other room...
+1 photos
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D
docnow
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

oyo 9372 rich in chennai

I have booked the room in oyo 9372 chennai through make my trip paid full amount for one dayi. I reached at around 8 am. But the hotel is in very dirty location and rooms are not clean
In the reception name called shaikh not polite and was asking more than 50% of booking amount. I didn’t stay there & came out. Very badly behaved staff and the room are not as shown in website. I have lost all the bookings amount....
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Omkar Rai
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

disappointment services form oyo

Today i have very disappointment form oye no any persion thinking aginest the customer very third quality services
I had reached lucknow morning 5:00 am total three hotel reached as per oye guidelines but not complete his task today i am coming for official meeting but totally disturbed you guys

I hope next in future not booked any room form oye same updated to coamany and friend list do not use of oye...
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V
Viren1202
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

shifted to another property by oyo representative and amount not refunded

I booked oyo nk residency (Oyo 35388) at bengaluru on 22nd april 2019. The hotel denied checkin as there was price dispute between the hotelier and oyo so i called oyo customer care no and the representative talked to the owner of the hotel. After talking to him oyo representative requested me to choose another property and he told me that whole amount will be refunded to me. So i told him to book another hotel ankura hospitality (Oyo17178)....
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M
Mokai95
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

worst experience ever!

I booked a room for 3 nights at oyo 805 hotel pinji malaysia which we booked 2 days prior to our arrival through agoda.

After booking through agoda i received confirmation email from oyo asking for a check in time. I notified oyo my arrival time.

Over the two days before our check in date i receivied several messages, asking me for more confirmation and if anything changes please advise us! I felt the number...
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A
akash phore
from Kanpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not refunding my amount 23 days have done

Address:New Delhi, Delhi, 110008

They were saying that we will raise your ticket
We will tranferring your call to seniors
Wait for some times amd hold for two minutes but doesn't coming back on call then.
Always thery do like this i have caller numerous times
Not solving my problem since they said that 7-14 bussiness days refund amount reflected to your account but refund doesn't reflected
Oyo money rs225 was recieved after one day only...
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M
Mahima Mehra
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am complaining about customer care services

I have made a booking on oyo rooms yesterday and have payed the whole amount too. Now that i want to get connected to the hotel manager. They deny to do so. They have given me 5 number that are all #. I have been doing this since two # days. And oyo room services cant do a thing. Oyo room customer care services cant do anything. They say they are connecting the call but keep us on hold for freaking 15 mins and then the call gets cut. Are...
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S
Shrishti Merchant
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

phone number mismatch

I am not a user of oyo rooms and someone named alisha has made a booking on this site and has given my phone number -[protected] on this website.
The id of the booking is: ocim0451.

Please consider this issue. I have been getting incessant calls and messages from oyo for confirming the booking which i have not made.
Please resolve the issue and remove my phone number from your site as i am not a user here....
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E
Er.Sandeep upadhyay
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

oyo not providing gst invoice

Address:Ghaziabad, Uttar Pradesh, 201009

We already payment before 5 days ago & still didn't get my gst invoice. I have been contacting the oyo customer care to ask for gst invoices but they are not providing invoices. The oyo cc is continuing disconnect or transfer my call to other team.in each call, the customer care executives promise a call back but they never really call back. The ticket we raised before 5 days back still open.

Booking id :qhpy4951
Date...
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K
Keerthi Jayaram
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheating by oyo holidays

I had booked a package to singapore/malaysia with oyo holidays. But since my dates were not confirmed and i was suggested by the concerned agent of oyo holidays to pay rs.5000/- and once the dates are confirmed, then to pay the rest of the amount. I went ahead and paid rs.5000/- and i got a payment confirmation mail from the agent's mail id as well with the booking id.

The travel agent had assured by mail, that he will arrange...
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Pratheekh Chandra
from Visakhapatnam, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no refund or response since 14+ working days

I facef various issues with my stay of about 10 days. Tv did not work, no water or hot water, no power for most of the time, etc, for which they mailed saying they'll compensate with a refund of rs. 3484. Now, there is no response regarding this from customer service. I have called more than 20 times in 5 days. Booking id: tqwx7615

Very unprofessional and irresponsible....
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S
Soumendra Mallick
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

asking for extra charge for using kitchen

Address:Gautam Buddh Nagar, Uttar Pradesh

We have booked oyo 11495, mehta guest house at noida sector-105 from 27th april-4th may under the facility of kitchen. We had clarified before booking that we can cook here and non-veg cooking is also allowed. But after 2-3 days of staying here and cooking, suddenly the owner of the guest house said that if we have to use kitchen, we have to pay extra 200 per day for gas. We had told him that our booking includes kitchen also.. But he didn't...
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V
VeenaS Kaul
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

rooms and services and refund

Address:Jayanagar, 560093

My Oyo booking no YLUE5312, one of the rooms was not used as it had no Ac working. We were told that the money will be refunded, it has been about 14 days today. The money is yet to come. Whenever you call the customer complaint, they put you on hold and then after about 15 minutes drop the call. This is a constant with them, tried about a dozen times. Don't know how to reach them, it is very frustrating. Please help as they are fleecing...
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S
snlsingh
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I'm complaining about long pending refund amount.

While checking out from Oyo hotel, excess amount of Rs. 5544 was charged from my account. Booking ID is ICKE9703. I have already registered a complaint on 11th April and the executice said the amount is refunded and will be credited in account within 7-14 days. However, I have not received any refund.
I again called and registered complaint twice but got no response....
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Bernardshaw Thiraviam
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

gst invoice is not provided

Address:Bangalore, Karnataka, 560066

Oyo is not providing GST invoice for all my bookings happened through their app.

Booking IDs
UTFA9103
GOQP1049
YUNH1835

Despite repeated follow-up there is no response.

Since, they are not providing any tax invoice (Specifying my gstin no. And gst breakup), there is a possibility that they are charging gst from customer and they are not interested in depositing the same with...
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Foodie Gogo
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund pending since 23-march

Address:Bangalore, Karnataka, 560064

Hi Ritesh / Team Redalert,

I am writing in to you because your escalation team & its members are not at all helping.

23-Mar: I'm new to the city (Bangalore) and I booked a wrong hotel under booking ID=HYOZ0173. I explained my concern to you escalation team and Sarika_Saini_607857 advised me to book another hotel & the current booking amount will be refunded to you within 7-14 working days. She replied – “Modification...
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S
Sexymunda
from Delhi, Delhi
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room in bad condition, unhygienic rooms

Address:110030

My Reg mail id is [protected]@yahoo.com
My reg number is [protected].
My booking id is NXAM4173
Today is the 5th day but my issue is not resolved
Oyo rooms make my journey Hell On 26 April 2019 i faced the issues with OYO ( With Booked Room ) ( Guy's Don't Use OYO They Have Only Unhygienic Room )
Guy's Please Share This Post To Your Friends & Family :-
1) Bedsheet and pillow cover was not clean...
+5 photos
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Sanjay Raiszada
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ridiculous service

Address:Shivaji chowk station road, Ambernath E, mumbai, Thane, Maharashtra, 421501
Website:oyo.com

@oyorooms

This is very ridiculous service i ever seen, very shameful for oyo
just because of your own benefit you come up to very discussting dsatisfied service

"Oyo 27938 hotel comfort inn"
I booked this on 28/04/2019
booking id: YRFV5974
case is when i booked hotel that "Couple friendly" option was there
but when i visited they updated that option and they not allowed me...
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R
Ronak Jasani
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

horrible stay at hotel city centre patna

Address:Kolkata, West Bengal

I am currently staying at hotel city centre, patna for an official trip booked by our client on behalf o[censored]s. I truly regret staying here for even a day. We have been coming here since 7-8 years but today, the service has been the poorest. At the arrival, no person was there to take our luggage to the room. We had to call 4 times for getting a tea delivered some time later.ac is too not working properly with no remote and no display. No channel...
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dp1199
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

checking denied

Address:226001
Website:Oyo

Don't book hotel with oyo, i have booked hotel booking id is awvx2689, the hotel doesn't let me check in as i show them original m adhaar (E adhaar) but after that they don't let me in i have to took another hotel any how if you book any hotel by oyo don't pay online other wise you will loose your money so be aware of this and don't book hotel by this really very bad service
I have called their customer care but holding 15 minute...
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