OYO Rooms Complaints & Reviews

They were saying that we will raise your ticket
we will tranferring your call to seniors
wait for some times amd hold for two minutes but doesn't coming back on call then.
always thery do like this i have caller numerous times
not solving my problem since they said that 7-14 bussiness days refund amount reflected to your account but refund doesn't reflected
oyo money rs225 was recieved after one day only...

Please refer my booking ID. KOCY0165. This booking was cancelled by OYO without prior information to me and I were to face a lot of problems in early morning at 5:00 A.M. I want to know, why my booking was cancelled without information to me.

Then I booked a OYO room in kamal palace (OYO 290). The bed sheets and quilts were having blood stains on them and hairs were also visible on bed sheet and pillow. Rooms were so dirty....

I booked oyo hotel pine view on 22 april, 2019 at 10.15 pm with scheduled arrival time 12:00 to 03:00 am but when i reached near hotel location through google maps at 02.30 am, i could not find the way to reach the hotel which is located across the river. I called upon the given number on oyo app many a times but no one picked up the calls. Due to this, all the night i had to suffer on roads. I want my payment to be refunded and take the...

Booking reference number urin2159 totan das

We booked hotel in kolkata through oyo for today. Hotel has denied checkin as they have some dispute with oyo. We travelled from suri along with my wife driving from past 6 hours. We are standing in kolkata oyo 26143 hotel abedin from last 2 hours speaking to your customer care team few team member) but they are just holding the line and disconnecting the line again and again. Mis...

I had booked oyo in pondicherry for the month of may for 7days
I had done the booking on february, at that time it was shown couple friendly
But recently when i checked it was not couple friendly anymore and they didn't get even inform us
If we wouldn't have looked we would not have been able to get a place to stay when we visit

They do give full refund but the prices of everything has increased since...

Oyo customer service: dont close this as resolved by just adding copy-pasted same comments without giving real resolution like last time. Please provide provductive resolution here only after investigation. I'm providing all the details if you really want to give resolution for your mistakes.

Booking (Oisx5824) escalated, hotel - oyo 19927 sri balaji lodge booking (Oisx5824) escalated, hotel - oyo 19927 sri balaji lodgebr...

Here i want to explain my issue, i had booking in hotel through oyo for two days and i had paid for my two days stay, when i checked in the room the room was no where near to the room shown in pics even it was dirty and smelling like hell so i request them to change my room but they said this is only room they have for oyo customer, then i requested oyo to shift my stay in different hotel, so oyo executive book another hotel for me i even...

I had made 6 bookings with oyo over a span of 7 days. The hotel partner refused providing any invoice at during check out and said oyo will provide invoice. Even after multiple reminders and calls to oyo, i have not received the gst invoice for any of the bookings. It has been pending for a month now. Their call centre keeps putting me on hold for hours or keeps promising call backs that never are made. I have raised the complaint via oyo...

Hello Friends,

I am sharing my experience have done a hotel booking in OYO 29047 Yoyo Moonlight Rishikesh, on On Sat, 13 Apr at 5:50 AM Booking No.: - CAMN6529 for one day and the hotel person came in my room and told me to vacant the room or again book the room or pay extra for the room because My room will get checked out automatically by 4 PM, And that time I was sleeping, you can't imagine how much I got socked, then after...

I had booked a room through oyo app booking claiming that it was very good had 4 star review. As i was travelling with my mother aged79 though ok Deluxe room and paid for it online. After reaching at night shocked to see no lift at ground floor level. Went to room 303 room was at best shabby. Got another shock that
no hot water at in bathroom.
Next morning got sight of food plates with left over food was lying since night...

Actually i have booked two rooms with this "LDRG7612" ID but when i reached hotel they said it is over booked by OYO and they have refused to give rooms, I called up OYO customer care and they helped me to book another hotel...

I need to understand why are you charging cancellation from me when the booking has been cancelled from you side and i have been troubled by going here and there to search the hotel ...

rather...

Oyo people just trying to earn money... Hotel wale ne raat 12 baje room available hote huve bhi muze room nahi diya... Ulta muze dadagiri bata raha tha raat bhar road par hu vapas station jane ke liye koi vahan nahi hai raat ke 1 baj gaya hai mai road par hu... Jab ki online oyo ne mera room muzase online paise leke muze room booking ka confirmation diya tha... Zomp9801 ye mera booking no. Hai... Jab ki maine 1
5 baar oyo team ko call...

The room had a air conditioner that is not working but simply kept here to cheat customers. The oyo app is involved in making false promises to cheat customers. The hotel management is blind to my complaint. The bed sheets were never washed in months. The floor is also not swept. Lthe hotel is manikya hotel, bangalore, oyo 22471. My booking id is lcym4236...

Through oyo we booked two ac rooms in hotel rv tower guruvayoor last friday. As per the information given in site we were at great expectation. But once we entered there the lift was not working. Rooms were not tidy. The door was not secure. The pillow covers were ugly. There was not water in pipes. The ac remote was not working and tv remote was also not working. It took almost one hour to resolve some issues. When we report the same to...

I travelled lucknow and booked satya shiv resort through oyo, at first they rejected to have received any such booking, next they denied the price at which we booked for, next the washroom was so unhygienic, the staff denied to clean, the bedsheets and blankets and even pillows were brown to white with dirt. There was no drinking water facility. The owner was too rude and was discussing the flaws of the oyo facilities and fighting with us...

Booking reference number sfga6018 chandan sharma

We booked hotel in solan through oyo for today. Hotel has denied checkin as they have some dispute with oyo. We travelled from noida along with four members (One of member is pregnant) driving from past 9 hours. We are standing in solan from last 3 hours speaking to your customer care team (Bhagyashree / farhan and other few team members) but they are just holding the line and...

After booking confirmation via messages and call they (Hotel park palace ujjain) deny to provide the one month ago booked room to my mother and father late night at 12am hapardzardly they had checked in other hotel in mid night. My parent was travelled from raipur to ujjain. Hotel said that they have already inform to oyo. They have cheated us and my parent were suffeted a lot
Plz do needfull...

Hello this is sanju, i booked oyo 6188 hotel rosette, paharganj, new delhi for two days stay from14-15, 15-16 april 2019. On the secnd day morning the manager check out my booking at 7.30am but i didnt checked out without saying a word to me. At 9.30 i went to him to for enquiry regarding check out he said it was done by oyo and asked him for check in for the 15-16th april 2019 booking he asked to show my booking id so he took my mobile for...

Dear oyo team, it is gracefully to let you know that your team provide the
Worst services ever i had seen in my life...
I have booked hotel oyo 9669 ark of avalon mahipalpur in delhi, i spend 1 day here dated 19/04/2019 to 20/04/2019, first thing he cancelled my booking without knowing me bcos there is no option for feedback and in nigth the guy is in reception he is asking me "sir you want girl in nigth in your room i said...

Booked online hotel with oyo rooms at oyo property : oyo 30251 rosebury. Witnessed the most pathetic service till date. Highly insecure and suspicious property.
Had booked for the duration of april 14 to april 20. For 2 people (Me and my wife). Events followed were as under.

Room earlier allotted was really pathetic. Very dirty and unhygienic. They gave us another room which was slightly better. But hotel staff asked...