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OYO Rooms Complaints & Reviews

3.7
Last updated Apr 6, 2024
Complaints 6583
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OYO Rooms reviews & complaints page 239

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V
Veer mathur
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

oyo 13555 niketan medanta deny for entry

Oyo 13555 niketan medanta deny for entry and told we have cancel our hotel contract with oyo. I felt humiliate infront of my partner and stay another oyo flagship 441 medanta on dated 04/05/19. This time i used only one room and oyo charged two room rent from me.

So please return oyo 13555 niketan medant booking amount to me in my paytm account because payment done through paytm and look into tis matter so this kind of incident...
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mangeshkale
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

horrific experience at oyo hotel fortune elite, mumbai

Address:A-4 PRADNYA VIBUSHAN PRADNYA PARK, MAHATMA SOCIETY KOTHRUD, Pune, Maharashtra, 411038

We [ for my wife and daughter ] have booked a room from 5th may to 8th may 2018 for 6933/- [ which we have paid in full] but staying for one night was a horrific experience as entire room was full with cockroaches. Even cockroaches were on the bed and on our cloths and due to this my wife and daughter were not able to sleep for entire night and checked out from the hotel this morning.

We have booked from oyo as we had a very...
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tvtnk
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

failure to honour commitment

Address:Sreenandanam, Thyvila Road, Thiruvananthapuram, Thiruvananthapuram, Kerala, 695001

I had booked a room at oyo 12368 (Booking id: otfv2059) for an overnight stay on may 4. This is to convey the miserable experience at i and my wife had at the hotel and at the hands of the oyo captain and what passes for a helpline service.

No room service, dirty rooms, no breakfast after receiving msg from oyo and confirmation from hotel. Shows that oyo does not prescribe minimum standards for its properties.

Totally...
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OyoroomsAreFraud
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

oyo customer service is fraud and don't try to escape or run away just by adding useful comments

Oyo customer service: dont close this as resolved by just adding a comment without giving real resolution like last time. Please provide productive resolution here i need 100% of booking fees and don't escape just by saying you refunded to third party or you sent as email asking my bank details for refund. Previously you just were willing to refund 234 rupees but as clearly mentioned below i need 100% refund for the pain you caused until...
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pulavi75
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

booking id: 70967391

Address:Hyderabad, Telangana

I checked into the oyo room in hyderabad with the above mentioned booking id and was in for a knightmare. The bathroom was in a pathetic condition, the blankets were soiled and the room was dirty. The hotel staff were quick enough to replace the blankets, but did not clean the bathroom despite seeing that it was dirty. I am attaching snaps of the hotel bathroom for your reference. What is your opinion behind associating yourself with such...
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Tmehak
from Phagwara, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not convenient

Address:Sector 45, plot no. 130, behind aksip school, burail, chandigarh, Chandigarh, Chandigarh

This is very sickening and pathetic... When we were staying at the ground floor ac was not working properly and cockroaches were there now when they shifted us to first floor which is very inconvinient for my mom... Now floors are not clean water is not coming from the tap... Towels are not there... Very very very inconvinient i need my money back that's it.....
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P
Pramodh Ms
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

booking id-sqaf6592 at oyo-16645-hotel grand palace

Address:41-A,SUMMIT VILLE SNOW DOWN ROAD,OOTY, Nilgiris, Tamil Nadu, 641604

Dear sir,
On 3rd may i checked in to the oyo hotel-16645 at ooty.

1. Tv is not working in the room.

2. Water heater busted in the night (Photos attached)

3. No hot water

4. I stayed only for one day

I already p[payed rent for two days.

Informed above details to oyo but no proper reply from them.

I vacated the room in the next morning...
+1 photos
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S
Sneha Ray
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

escalation towards oyo customer support

Address:110075

Booking id : klyc3498
Hotel rock villa oyo 16009, dalhouise
I had to leave hotel due to owner was rude and fought with me because i asked for room with valley view as that is what we booked on oyo site. I spoke to oyo customer care and they told us that our amount will be refunded within 3-5 days however since 25th april 2019, i have been following up with oyo customer support for refund however i have not receive any call backs...
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P Shilpa
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint regarding homey suites, visakhapatnam

Address:Lawson's bay colony, near post office, Visakhapatnam, Andhra Pradesh

Hello,
I recently booked a 4 day stay at homey suites, visakhapatnam. I regret to inform you that the service provided by the hotel was disastrous. I had booked two executive ac rooms, however, the size of both the rooms were different. One being very small compared to the other. Also in addition to this the rooms were defected. The flush wasn't working, there was no power back up, wifi was not functioning. Also the staff was very...
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A
Aluppady
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non availability of booked rooms - oyo booking id - ogcb6198

Address:Not knowing, Chennai, Tamil Nadu, 603103
Website:oyorooms.com

I have booked a room in trivandrum at oyo 2079 on 17th april 2019 to 19th april 2019. When i checked-in at 1:00 pm on april 17th the hotel refused to provide room. They stated oyo rooms wrongly booked and send conformation to me i argued about 9 hours and at last because of personal and political influence they constraint to give a small room. I booked 1 classic (2x) room but they provided a cattle shed like room. You remember i am a 72 years...
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K
Knagagopi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not allowed to check in room

Address:Pune, Maharashtra, 411011

I booked the hotel mukesh residency through oyo app. The hotel people not allocating the room. And they denied.
And they are telling you booked the room on lowest price. If you pay remaining money now, we can allow you.
And i contacted oyo people over this number [protected] and they are telling every time we will call you back. But there is no return call from that side.
We are waiting in the hotel from nearly 2 hours.br...
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S
suresh singj
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

very poor room services and feedback from oyo manager

Address:Kolkata, West Bengal, 700077

I have booked one room at varanashi, check in on 02.05.2019 and check out on 04.05.2019 vide booking id znqb5792 at oyo 17171,
Booking was made from my brother mobile no : [protected] name: rishabh raj, but against this booking i was the guest and i presented my id proof.

The behavior of receptionist was very bad and no food even morning tea was not provided to me. That reason i left out one night before. As there were...
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K
kalyan108
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I m a travel agent of oyo they have has stopped my account without any notice

Address:560067

My name is Kalyan banerjee. There manager Mrs Prasanth and Mr. Saukat ali took my pan card and not created any account in my name and asked me to submit another pan card, so I submitted another pan card in my fathers name later on I found that my pan card was used in making another account without my knowledge and so I started complaining to social media platforms and now they have stopped my another account which was in my fathers name....
+1 photos
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sunitha bk
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

room was not available post booking confirmation

I had booked a oyo room in kodaikanal for may 1st through agoda app. The rooms were shut down as the building was unlicensed and hence we were not given the room.

I tried calling oyo Helpline but did not Recieve any assistance instead they said I have to call agoda as I had booked through a 3rd party app. I tried calling them as well several times but haven't received a response yet.

I need the refund of my...
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K.subramanyeawararao
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my refund/irresponsible of customer care

Address:Kondapur

Hi
My booking id:OAWZ1248
Today I have booked room in
Capital o 14502 hotel hill view guest house hitech for 3 occupancy and after going there hotel desk staff is telling only 2 members allowed, then I called to oyo customer care then they suggested me to go to swagath residency and they sent address message and payment link too, after going to swagath residency hotel, there is no parking and TV is in repair, then again...
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Pallavi Biswas
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pathetic customer experience

Hi.

Good afternoon.
I am extremely sorry that i am having to write to you. But this is after being stranded for 3 hours with any support from your customer support team.
To give you a background we had a booking with sea shore resort in goa from 3rd to 5th may from registered mobile number - [protected]. We were not happy with the resort so we called the customer care and he shifted us to hotel flora residency....
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Nitunjay Singh Bhati
from Vadodara, Gujarat
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pathetic experience at oyo property and also no resolution for the same by oyo

Address:Gandhinagar, Gujarat, 382028

My name is nitunjay singh bhati, contact number is [protected]. I booked oyo with booking id: paby3751

I stayed with one of the properties at oyo in jaipur rajasthan for 3 nights and i booked 2 rooms. There are many problems that i had to undergo. The lift wasnt working and we were put on the third floor. There was power variations and they were not ready to switch on the generator unless told. Everything in their menu was out...
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Shobhit801
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

oyo total holidays - not receive any booking details

Hello all,
My booking id is pkg-efua6307. I have booked a package for north east and made 25% payment for book cab and hotels. I made payment on 26 march 2019. And my holiday date is 19 may 2019. Agent told me that operation team will contact me after first advance payment.
One month has been pass out but still did not receive any call from oyo or any agent.
Even i follow up many times to agent but a few chance to contact...
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Geeta Bagga
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

against ishita hotel, amritsar

Address:Ishita hotel, Amritsar, Amritsar, Punjab

We have so many complaints against oyo and ishita hotel amritsar. The ishita hotel staff and manager behavior and way of taking is really disgusting. We paid to oyo 7384/- for two rooms for 8 person for 25/04/19 to 28/04/19. When we reached at ishita hotel we asked that we have a booking by the name of sachin chawla we reached at 7a. M we know that i. E. Is not a checkin time we just ask them just give us a clock room for our luggage but...
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Sexymunda
from Delhi, Delhi
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worst services, I want full refund.

Address:110030

My booking id is nxam4173
Today is the 8th day but my issue is not resolved.
On 26 april 2019 i faced the issues with oyo rooms (With booked room) (Guy's don't use oyo they have only unhygienic room)
Guy's please share this post to your friends & family :-
1) bedsheet and pillow cover was not clean (Blood on the pillow cover) 😑
2) taking too much time for check-in and changing the room. (The other room...
+1 photos
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