OYO Rooms Complaints & Reviews

I had booked a room named on himanshu
Booking id adqk4075 at oyo 26815 hotel sweet night, ghaziabad. I cancelled the request because the amount what i had paid was not same to the hotel.in the oyo app the amount was which i had to pay was₹508 and at hotel it was showing ₹580. I was paid the ₹508 amount online and because of this miss match i didn't stay at room and cancelled the room but i still not received my paid amount in...

My experience is bad with oyo just because of its booking services and the hotels they alot.

The first thing happened with me is at mathura when i booked a hotel and the staff denied checkinn by saying low fare. I can't give you my room at this price. You better call oyo and ask for transfer.
That time my friends and i was so tired but i got transfer and walked all the way to new hotel which was 1 km from there.
br...

Booking id: gekz1653
On 25th april, i have booked hotel ambrosia, indore yesterday night from oyo app and when i had reached to reception, receptionist named nikhil denied on us to checkin because we are an unmarried couple with local id and there is election aachar sahinta going on. However this hotel is listed under couple friendly and accepts local id. At the same time i called oyo support and the agent asked to handover phone to...

Oyo room service is not good recently i faced issue like when booked through online i booked for two days with out paying money. But when i spent one day did not like the hotel want to change the hotel customer relationship manager sayan chakraborty told me as per oyo policy i have to pay whole amount which is not logical and acceptable. Why i will pay when i did not stay. Actually oyo make this rule so that they can deceive innocent people...

I had booked oyo hotel on 25th may night 7:30 for 26 th and 27th may for mumbai oyo bkc grand.

My booking id was zwln5063.
I paid 3508 instatnly.

But due to personal reasons i had to cancel booking after 15 hours of my booking time i. E. At 9:23 am on 26th morning.

This was way ahead the check in time of 12 noon.

I was told rs 3508 will be refunded. But instead 1800 is cut...

Oyo booking htxf2690
- upon arrival at hotel was told no rooms available as no voucher received from oyo. Also was told that the earlier shift informed the current one that no room can be allotted against above booking. Don't know which version is true!
- did not provide alternate accommodation in the middle of the night... Got my own after walking around the place at 1 am.
- oyo cancelled my booking next morning as...

Hello to whom so ever concern
We had a stay in oyo rooms also called as utsav banquets on 15th april and 16th april we had a very tough day as we were tired of the travel to surat (Gujrat) once we got the room there was no ac working when we checked the doors also were jammed & would give tough time locking when tried to complain about it the thr staff member (Yogendra sharma as he is called pushed us & abused us and continued till...

My booking ids
Figo8091
Tuay2873
Bqdk3754
Ngfj0641
Axzn9381

Hotel tieup is finished and they are denying the check-in.. Oyo is saying they will not refund the money but instead shift to some other property.. All other properties in yamunanagar are worst in living.. I want my money back as it's your fault, if not given my money back.. I will file a case in rti... You should not have listed...

Webooked room in ooty hillwood cottage. Very bad customer service nd broken rooms. Weare forced tochoose this, bcsoyo didntrefunded. Wecalled customerservice morethan 5 timeseach timethey willtell yourrequest hasbeen taken andthey willmake us waitin online for morethan 30minutes ndcut the call. They are cheeters and irequest the public do not choose oyo...

I gave my pan card to create oyo agent id but their manager mr. Saukat and mr prashanth had created another id without my knowledge and given it so someone else. This is illegal and if it gets misused my name will come. I have contacted with oyo but nothing has happened. Now they are saying they cannot created another id also as one id has already been created once....

Recently I have noticed that my email id [protected]@gmail.com is being used by someone to book rooms in hotels at Coorg through the webiste OYO rooms. This has happened multiple times in the months of february and march.All the bookings were cancelled except the last one in which they have paid the bill in cash.I am attaching the invoice which I received as mail and other mails as screenshots....

I checked out from the hotel 1 day before.but there is no refund initiated.In the hotel room there is no air conditioner and tv also.wifi couldn't be connected.Iwant to refund my money of rest 1 day.I contacted to the customer care for many yimes but there is no response from your side.kindly take an action against my refund or the hotel service.

Booking id-OCYH9142...

I have payed for breakfast at the oyo 17328 new friends hotel. This guesthouse doesn't have a restaurant or are they willing to provide me with the breakfast i have ordered when booking the hotel. I asked to have breakfast and was shown the street.
There must be alot of miscommunication between your company and this guesthouse.
I've already had problems checking in yesterday, i had to pay extra (Check my reference) standing...

We booked oyo with the booking id gadb0964 done by tanmoy dey in kolkata for 3 people but one of our male friend came with us from kolkata amd want to stay with us for one night but at that moment night gaurd of hotel grand mishra internatinal came here at our room at2 pm and told us he is calling police for that reason this is so embarrassing and harassing like a #. So i am complaining to the highest authority to look into this matter and...

The ladt time i had an issue with my check in i called up the customer care and told them about my issue. The hotel i had to check in asked for my local id to which i said that i have a copy of it which i felt was fine as they might have a policy where the accept only original document rather than a photo or a photocopy. The issue arrised when the receptionist snatched my phone from my hand to look for the booking id without my consent and...

Acc on oyo with email address - arora. [protected]@gmail.com

I registered my complaint with oyo for the booking id louy1490.
The condition of room was pathetic for which i have already submitted the photos. It was not at all a three star hotel or i can say a 1 star hotel and i paid more than 2k for that hotel.

First of all oyo replied for my mails after a very long time.
Now they have stopped replying...

We have booked a room on oyo for mount abu the hotel name is rudra villa, we booked 2 rooms for 4 members after visiting there the hotel owner is saying that we are not allow male here only couple allowed but they dont even mention this thing on there description and then the hotel member told to cancel the booking so we receive the amount back and the customer care of oyo is also told same thing that we receive the refund but still they...

I have booked oyo room in Pratham inn 26609. My booking Id was WKQZ0694. My amount was already debited & got confirmation of booking. But when I reached there they told we have not any collaboration with oyo. We have no oyo rooms . You have to purchase new rooms at 1800/-plus tax for classic rooms .they are not accepting your booking then how you have given me confirmation of booking & deducted amt . &!i have two small kids one is of only...

I booked a room at oyo 16072 hanuwant palace check-in 23rd april 2019 12pm onwards. I reached at 12:20 pm there and when i show them the booking message and mail they denied my check-in because the booking is for ₹524 and they don't want to give room at this price. They said that no one can give you room in this price. My booking is already confirmed but they refuse to give room. Also they were so rude. Please take action against hotel...

Booked 2bed suite room for 3 people hotel city heart bholagiri road haridwar oyo 35383 on 20th april booking id xdpz4672 was given 1 room set with 1 bed and 1 mattress arranged on floor. House keeping boy was arrogant and rude no proper food provided and paid in advance charges were shown to deliver the food to room
Ac leaking. After ordering tea and waiting for 1.30 mins kitchen staff saying if you are in such a hurry have tea from...