OYO Rooms Complaints & Reviews

I have booked my hotel by the oyo application.The booking was completely successful but when I visited the hotel, hotel owner said room is not available, as all rooms are allready full . Property manager said that please cancel your booking. so as per oyo policy i must get my payment back as i canel my booking but payment still not refunded in my account Please help...
My booking Id-RK547125.
Mobile number -[protected]...

I'm writing to share the worst experience in hotel OYO 10522 Varcity Emerald, Bangalore. I had booked the hotel for 2 night's stay, from May 6 to May 8, 2022. I reached the hotel around 6 pm on May 6 and contacted the reception for the check-in procedure. The staff behaviour was very mean which didn't meet any OYO standards. The person allotted me the room and I checked into the room. The room condition was horrible as it seemed like, it...

Hello sir, this is rajat goyanar, my booking Id is ES1M9678, so i made a payment through app and reached to hotel but manager said they won't accept any bookings below thousand rupees and said both mine and this property aren't same but picture and address are same in app and this property and cancelled my booking as due to urgent need of a room I had to pay thousand rupees more for staying a t same hotel....

Booking id KRCA8843 and another Booking id KRCA8843 reach hotel manager doesn't allow to check-in and said rooms are full i cant give u room i paid the whole payment but still refund not received
Send u the payment screenshot also plz check and do the refund process
Thank you....

I book hotel through oyo my booking id is SVH89864 and second booking id is KRCA8843 hotel manager doesn't allow to check-in and refund also not process yet
Kindly refund my payment...

I have stayed in Oyo life BLR1861 Kyalasanahalli for about 5 months and also vacated it on 9th June 2022. My booking ID is 165472 . They said that my security deposit will be reflected within 10 - 15 days but till now it's been 25 days, still not yet provided.
I have contacted the manager but he didn't responded. I have also tried contacting customer service, but the call gets cut automatically more often.

I have also...

My Name is Eldho Alex and I had booked a Room in OYO385 Townhouse Navya International for 6 days (20th May 2022 till 26th May 2022). Seeing the Terrible state the room was in, My Wife and I Checked out on the 22nd May 2022. As per the hotel cancellation policy, I would be charged for an additional days charge. I .e Total of 3 days charge should be payable by me and 3 days charge to be refunded to me .
After a few days I had received...

In reference to my OYO hotel booking ID GUFL4370, i have logged complaint multiple times but have not got any resolution yet. I am mentioning the issues here below:

1. The hotel charged me 6797 at the time of check in though i had done the booking at 3499 earlier.
2. The rooms were not like as shown in photos. They were in pathetic condition. It had bad smell, dirty bedsheets, poor and bad mattress, dirty rooms, cockroaches...

I have made payment through mobiwik app but adding money to wallet and the money was deducted but the room wasn't booked....

I have made this booking at OYO 85109 on 17th May. I was bit skeptical and called up the hotel to confirm about my booking and to my surprise the hotel person said he will not give me the room at the booked price and I need to pay Rs 1000/- if I want Room or should reach out to Oyo for resolution. I called up your contact centre and they paid balance amount of Rs 582/- as a voucher to the hotel directly to resolve this. I was under the impression...

This is regarding the reimbursement of my advance payment of rent and security deposit done for DEL 2584, Uttam Nagar.
I was supposed to check in today on 4th June 2022 but my Stay Supervisor Mr. Ankit informed me that the property had been discontinued from OYO Life and I was given no prior information about this.
When I arrived at the property the Manager informed me that because I’ll be staying for only one month it was...

Hi, I had made an OYO Booking on 2-July-2022, id #VZ0H0853. I cancelled the order on 5-July-2022, because of OYO manipulating the bill post payment (they added a new section called room upgrade charges and demanded we extra money, even though I payed in full ₹5846 and received an email with invoice starting the same). Issue is that while it's listed in the website that the money is refunded, it's not yet reflected in the bank. I have checked...

My name is shiva, I booked hotel in Oyo booking is confirmed i paid amount Rs. 1157. My booking ID M2JT4781. OYO 74355 Oyo Townhouse 252 Rcc Prime. Amount 1157. I called to hotel receptionist for route. He said there was no room available all are sold, i reach to oyo customer support app and cancel that room, they refunded 326 only. Where is issue i don't know. I called oyo customer support executive there not support, & not resolved. i want...

I booked a hotel through oyo, booking id XHNN1145, when I reached the hotel the property manager denied me check and asked to contact oyo customer care. I tried calling the customer care several times, but no one picked up. It was late 9:00 pm at night, and as a women I didn't feel safe to find another property at night. So i asked tha manager that how much extra money I need to pay for the room and he said that I have to pay 4500rs. Extra...

Dear OYO team,

I have been waiting for past one month for the booking made on29th May, I was conveyed that the payment will be done with 7-14 working days. I think that has already passed and till date no update has been provided to me, instead i have to follow up everytime. I need refund today itself.

My booking ID was OFPV5834...

I have booked one room in Puri through OYO but that property does not exists .After verifying OYO told they will refund my money but it has been 30 days I have not received my money till now. Please help as the amount is Rs.1538....

Respected Sir
I want to complaint against OYO Booking. I booked a room in OYO Townhuse 282 Golf Course Road, Guragon with booking ID - ZUUU6978.
I paid full online payment 1 week before check-in day but when i reached hotel to check-in they denied and ask for extra money.
I pay them extra money and then they let me check-in.

I tried to contact OYO customer care for extra charges but every time we connect...

I have booked a La flora hotel Indore by OYO application & OYO have confirmed my booking with room number 104. When I have visited at hotel site dated on 04/07/2022 at night 8 PM than hotel staff told me that, we can't accept your booking by OYO. We are not taking booking by OYO & we have no mean of OYO. They charged me extra amount Rs. 1000 & provide me the room at desk not given as per OYO booking which amount was Rs. 699. Because of night...

We have booked a room in Chandigarh for 3 nights with booking ID - IG1B0241. We are denied check in once we reached the hotel stating that the amount we paid is not matching with the hotel base price. We contacted customer care and there was no proper response from their end.
After sometime they initiated a refund and levied cancellation charges . We were literally standing on the roads without a room . This is such a disgusting experience...

I made a transaction of Rs 879 on 3 July 2022 via Oyo app for booking a hotel. I cancelled the booking on 3 July 2022 and I have not received my refund.
Booking ID: S5C50453

Customer Care helpline for Cancelled Booking doesn't connect either. Please help me....