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OYO Rooms Complaints & Reviews

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Last updated Mar 26, 2024
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OYO Rooms reviews & complaints page 71

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S
Shalpa
from Chennai, Tamil Nadu
Jun 26, 2022
Jul 6, 2022
This thread was updated on Jul 6, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund amount not refunded

Address:Oyo
Website:www.oyolife.com

I was staying with Oyo life property in Saligramam CHN 1028 property .Oyo has sent a mail and massage to all tenants on May 31 st 2022 that they have raised that move out request without our knowledge that we should move immediately.The suggestions Oyo given were not convenient to move .When we enquire with the property manager regarding this.He replied us like the tie up between oyo and owner has been ended up..We are not responsible for...
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hari narayan mohanta
Jun 26, 2022
Jun 27, 2022
This thread was updated on Jun 27, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding excess charges and misbehavior of staff-TIPSYY INN SUITES,Gurgaon

Address:TIPSSY INN SUITS,DLF CITY,PHASE 3,GURGAON

My name is Harinarayan.For my new job, I went to Gurgaon for one day on 22.06.2022.Through Oyo app, i had booked a hotel Tipsyy Inn Suits, DLF city, Phase 3, Gurgaon.I checked in Hotel at 11.45 am.That time they didnt tell me about early check in charges.When i entered the room, i saw it was not cleaned and it bathroom was so dirty.It was totally different from the pics as it was showing in apps.Room was not in a usable condition.So i asked...
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Swapnil Zarkar
from Parbhani, Maharashtra
Jun 26, 2022
Jun 26, 2022
This thread was updated on Jun 26, 2022
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Regarding extra pay at hotel and refund

I jad booked oyo room on 22nd June 2022 that time i did 748 rupees payment as showing in app money was debited from my account but it was again showing to pay i paid again for same booking i paid twice ..and when i was doing booking it was showing complete payement 748 but while at the day of check in it was showing pending amount 715 and even i had paid 715 extra at hotel and in case oyo custome care also not supporting to me ... i have...
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Surya 8
Jun 26, 2022
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Refund is not done

Website:help.oyorooms.com

I have booked a Oyo hotel in Chennai for 11 days from 13.6.22 to 24.6.22. Because some personal reasons I checked out earlier on 18.6.22 after 2pm and called the customer care and requested for refund. They say that call us again after 24.6.22, then they will initiate refund. But I have contacted customer service for 2 days, there is no proper reply and no refund is initiated....
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Laptop India Corporation
from Mumbai, Maharashtra
Jun 26, 2022
Jun 29, 2022
This thread was updated on Jun 29, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not received yet from oyo

Address:401,SAIKRUPA CHS BALIPADA KONEKAR MARG

Refund not receie amount rs. 2636

when ever called oyo help line get a IVR but o one response on the call

booking id G40W3272

AMOUT 2636

APPROACHED HOTEL DESPITE OF BOOKING ON THE APP, HOTEL DENOED CHECK IN SINCE NO ROOM WAS THERE.
SHIFTED TO OTER OYO HOTEL AND THEY ALSO DENIED CHECKIN AND HE BOOKING WE CANCELLED....
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s_ss
Jun 26, 2022
Jun 27, 2022
This thread was updated on Jun 27, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not getting room as mentioned amount in booking time

Address:OYO

I Booked room on 22 jun 22.Details as following Jun 23, 2022 - Jun 24, 2022 for check in with booking id M98F0478. Amount for booking time was 431.But property owner was not give entry without paying money 906.So i was unable to lost my room & return back to my home. I am not expecting this type of trouble in future. Please donot treat customers like this. I called 5 times customer care but issue was not resolved. this will affect your credibility...
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Mathn
Jun 26, 2022
Aug 1, 2022
This thread was updated on Aug 1, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

OYO Rooms refund

I had booked a room through Oyo on[protected] and make the full payment through the app. My booking Id is DNN64708.But durning my check in, the hotel staff said if i need to stay i need to pay an additional amount of 657. I report this issue with oyo customer service and they said to pay the additional amount and they will definitely refund that extra payment. This is the ticket Id for the issue [protected]. I had send the extra payment copy...
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Nicki Koepp
Jun 26, 2022
Jun 26, 2022
This thread was updated on Jun 26, 2022
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Sexual harassment

Address:Killeen

I work for ouo and my boss is always following me to my rooms until I had my boyfriend. Come too me after he pushed me on the bed and I told him no multiple times I was scared he kept forcing. Me on the bed and I don't wanna lose my job but it scares me to go to work he tried to touch my private area. And tried to make me do as well I said. No multiple girls have quit because of this...
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NANDAKUMAR K M
Jun 26, 2022
Jun 27, 2022
This thread was updated on Jun 27, 2022
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Extra payment during check in

Address:KILLIKATT HOUSE, KALAVOOR PO, KATTOOR

I had booked a hotel OYO 28191 Indra Comforts on Wed, 8 Jun 2022BOOKING ID - QCXN1649
check in date - [protected], 12:00 PM
for 3 nights stay the payment was 2097 on oyo app,
but the hotel manager and staff said that they are having only suite rooms and the booking shown in oyo app is classic rooms.
They are complaining that it is due to oyo app error and they demanded an extrafee 2100 Rs from us.br...
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Rajeevsai8
Jun 25, 2022
Jul 15, 2022
This thread was updated on Jul 15, 2022
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Issue with refund of oyo

I didn't receive my refund until now.Quiery was raised on 2 June .My booking id is JQ120828.I need immediate assistance It has been 20 days since I raised this issue.
Help me with this issue.
Reason :Chekin denied by manager....
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Sande2901
from Durgapur, Maharashtra
Jun 25, 2022
Jun 28, 2022
This thread was updated on Jun 28, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Urgent Refund Needed

Address:India

I have cancelled the booking as the hotel manager denies to give room. Status of refund shows refund transferred but no UTR number is showing and no money is credited to my account. I am attaching he screenshot for reference purposes....
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Shakoor Sayyed
Jun 25, 2022
Jun 27, 2022
This thread was updated on Jun 27, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not issued

Address:Oyo
Website:www.oyorooms.com

I had booked a hotel in Ooty from Oyo and paid the entire amount in advance. After reaching the hotel I realized that the hotel is not how it appeared on Oyo website. No electricity backup, no food facility, no clean rooms and bathrooms. So I decided to exist after staying one night their. Spoke to Oyo helpdesk who assured me of refund for the remaining days and asked me to vacate the room before 11 am .. I did vacate the room at 9:30 ......
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bhushank59109
Jun 25, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Oyo not refunding the cancelled booking amount

I have booked Oyo rooms on 01June 2022 of booking id-GOJH6437. But due to any reason I cancelled that booking on the same day by calling Oyo customer care . They told the amount will be reflected within 7 -14 working hours. It's 24 days past but amount not refunded. They gave a reference no. to check the bank for refund transaction but bank says not a valid reference no. I called to Oyo again and again but they are not refunding the amount...
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Mohd Azaan
Jun 24, 2022
Jun 25, 2022
This thread was updated on Jun 25, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding refund of my hotel booking

Booked my hotel through Oyo app and paid online for that
When i reached the oyo hotel they said they are not accepting booking from oyo.

I didn't my money refunded.

My booking id : WS1U2031...
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bhushank59109
Jun 24, 2022
Jun 25, 2022
This thread was updated on Jun 25, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Oyo is not refunding the cancelled booking amount

I have booked Oyo rooms on 01June 2022 of booking id-GOJH6437. But due to any reason I cancelled that booking on the same day by calling Oyo customer care . They told the amount will be reflected within 7 -14 working hours. It's 24 days past but amount not refunded. They gave a reference no. to check the bank for refund transaction but bank says not a valid reference no. I called to Oyo again and again but they are not refunding the amount...
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S
from Chennai, Tamil Nadu
Jun 24, 2022
Jun 24, 2022
This thread was updated on Jun 24, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not providing refund and increasing the fare after booking

Address:Mogappair West, Chennai

I had made a booking of 8 rooms for 3 days in OYO 78185 Harma Residency, Chennai. Booking ID V7BM0796. The total payable amount at the time of booking was Rs. 25834/-. I paid advance booking charge of Rs. 9181/-. But few hours before we had to check-in I checked the rate and it showed total of more than Rs. 60000/-. We were shocked and had to cancel the booking since, it went out of our budget.

It has been more than 10 days,...
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Neha...
Jun 23, 2022
Jun 24, 2022
This thread was updated on Jun 24, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Paid extra amount at hotel

Booked hotel on 11 july but during the check in the hotel denied the check in and made me paid extra amount. I had paid amount of 740rs extra. After complaining on oyo customer care they assured me that I will get refund of the amount. For that I have given the bill of the hotel. In the response of the complaint they have sent me the confirmation mail stating that i will get my refund amount within 7 to 14 days and still haven't received...
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Neha...
Jun 23, 2022
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Paid extra amount at hotel and want refund

I booked hotel on 11 july but during the check in the hotel denied the check in and made me paid extra amount. I had paid amount of 740rs extra. After complaining on oyo customer care they assured me that I will get refund of the amount. For that I have given the bill of the hotel. In the response of the complaint they have sent me the confirmation mail stating that i will get my refund amount within 7 to 14 days and still haven't received...
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mrutunjayswami
Jun 23, 2022
Jun 25, 2022
This thread was updated on Jun 25, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not getting my refund

Respected sir,
On 25th may i have booked the oyo room, My booking id is P3U39673. While booking the room at the time of payment i did the payment of 2090 and also my money got debited from my account but at that time it shows that payment was unsuccessful either my room also not booked . After that on 20th june i received a message from oyo that my refundable amount is 2090 and it is initiated but two days later it showing status...
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ArvindSwamy
from Kolkata, West Bengal
Jun 23, 2022
Jun 25, 2022
This thread was updated on Jun 25, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

OYO Rooms - Requesting for Refund.

Address:OYO Rooms - Requesting for Refund as soon as possible

Jun 23, 2022
Hello, This is Arvind Swamy, Booking ID - GAAB3120, Collection O 84851 Sharma Inn Guest House & Banquet.
I booked 2 rooms for 3 guests on 18 Jun, 12:00 AM to 19 Jun, 11:00 AM.
Booking Amount - Rs. 1075
I booked the room around 3:30 am in the morning because I had no option and no place to stay in Kolkata, WB.
But still somehow i got many rooms nearby through OYO App, and i booked the nearest...
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