OYO Rooms Complaints & Reviews

Hello, My name is Dhruv Singh. I've checked out OYO Life DL 1993 on 31st May 2022, And I've already requested for the refund of my security amount one month prior to my check out (I've attached the screenshot of their acknowledgement ). And now its already been 30 days and my security haven't been refunded yet.

My security amount was Rs 7500/- and my Booking Id is 167182....

Hi,

I have stayed at the Oyo Townhouse 024 Sector 47 Gurgaon from 26-June-2022 to 28-June-2022. I booked the room through Oyo app after applying the coupons and paid 1033/- for 2 days in advance. When I reached at the hotel, they refused to give me check-in as the price was low according to them. So I called the oyo customer care and they told me to pay the additional amount of 965/- (as per the hotel) to the hotel and the...

The hotel owner and manager are imposter at best. I booked an AC room via OYO online by paying Rs 666. Ihave the receipt of it. However once I tried to check in the hotel receptionist said it is jayam residency and not Sai Nalam hotel. He further said that they had no affiliation with OYO. However the hotel board from outside was specifying it as Sai Nalam Hotel and they had OYO boards at the reception desk. The hotel receptionist asked to...

We booked room in Oyo white gold yesterday when we reached hotel they told us that we are not tied up with Oyo any more so we had to pay again and Oyo has not refunded the amount and customer service is also not helping please refund me as soon as possible
Booking ID AOZD6965
Booking number [protected]
[protected]@gmail.com...

I did a booking (ID: VHNP1615) on the OYO app from June 12th to June 20th at Townhouse 1019 Galaxy Suites. I paid a a total amount of INR 14929. When I reached the hotel they told me that they were full and OYO had given them extra bookings which they could not meet at the time and asked me to call the service line and ask for a relocation. I called them up and everytime I was told that since I've dailed the Reservation helpdesk, they will...

Hotel denied check in against booking id- MUMM7752 (oyo rooms) dated 28/06/2022. booking amount got deducted from my account for the same.
reaason given by hotel mnager was - we are not accepting any bookings from OYO from last 01 month and OYO ROOMS already informed by hotel regarding the same. when tried to contact customer care service...no response received and call was droped everytime tried to contact....

Hey i booked a room with you guys and i paid successfully via UPI but the app showed timed out request and to retry payment.
I called the customer care and they said they are transferring my call to the support team but the call kept disconnecting.
Please look into the issue ASAP.
My contact number is [protected]
The UPI reference number is[protected]...

I have done booking for a room on 26th June 2022 and after the payment is done the room hasn't booked but money Rs.1447/- got deducted from my account.
And I tried again to book the room and tried paying again with same amount Rs.1447/- so again the same scenario repeated. I haven't received any refund still after two days.
I have attached my transaction screenshots below.
Kindly look into it at the earliest.
Ph....

I have booked a room in oyo townhouse with a partial payment of rs. 1701 and due to some other change of plans, i cancelled my booking. My booking id is wi3x4811. When i cancelled, the app shown me that refund progress will be completed within 10 minutes, and i waited. After 10 minutes, when i saw it showed that my refund was successful in my respective bank account, but i didn't recieved refund. When i tried to contact customer support executive,...

I have contacted customer care executive for around 15 20 times nd everytime they assured that refund has been initiated but now its been 20 days I didn't got any refund from them. Nd now I can't even contact them from given no. As the call menu option doesn't have talk to customer executive option. Is this the kind of service you guys promise to provide ?? I got confirmation mail that refund has been initiated but even after that no refund...

Booked OYO 78659 for 12 guest(4 room: Booking ID: BZGV5812), 3 people(1 room: AAOO8617), 2 people(1 room: RMZC7019) and after reaching, the hotel person has denied check in. They are saying the booking is below usual rate. Although my booking was done by executive through OYO app and paid online through the link shared by OYO executive. We have booked total 6 room for 17 people. We are waiting at hotel since last 4 hours but neither OYO customer...

Date: 28/04/2022, My OYO room booking confirmation for three days Check in 30/04/2022 and Check out date is 03/05/2022 and booking number: 81715, for Vesta Villa hotel, address: CC-108, MIG-1, Street No: 229, Action Area 1C, New Town, Kolkata, reception phone no:[protected], I received.
My Booking amount was 1465/- for three days.
But at the time of Check-in, hotel owner told me I will have to pay INR 2997/- for three days,...

Hello My name is Aman singh.Yesterday i booked a hotel room in oyo rooms but due to some reasons i had to cancel it but refund is not yet received in my account.

Booking id:- M3449774
Hotel name:- spot on 82365 Red rose hotel
Hotel address :- Red rose hotel restaurant lalbangla govindpur road opp of sripuram, dhanbad.
Refundable amount:- ₹354
Booking date :- 2july 2022 to 3july 2022....

I have made a payment of Rs. 1246 to oyorooms.(oyorrooms.[protected]@axisbank) on 24/06/2022 the UPI transaction reference number is[protected] but not showing in mobile app.

Please help me in refunding the amount at earliest....

On 21 June 2022 at 7:30 pm i booked a room with Oyo 10016 hotel golden Inn my check in was from 21 June 12:00 pm to 22 June 11 am, when I reached into the hotel at 1:15 am staff said that the whole hotel is booked even after I did booking from Oyo app and the staff said me to book another hotel but i paid total amount of 1014 Rs through phonepe payment and it was already showing checked out before check in.
I am requesting you to refund...

I booked OYO 80879 Townhouse on 24th June 2022 for a guest and for a night and paid in advance
Booking ID - NQTJ6954
Check in date - 25 June 2022
Check out date - 26 June 2022

But when i called the hotel manager, he refused to give me room and said we don't take booking from OYO so i tried calling OYO customer care for the issue and to get the refund but the OYO customer care number says all lines are busy...

I booked oyo at 25 June 2022.
My booking is showing as VOID BOOKING..BUT amount has been deducted on my wallet.
REFUND status showing partial successll...

Amount :- Rs.1807
Booking id :-D3TV1151_void booking at hotel

Find the attachment for TRASACTION...

I booked oyo at 25 June 2022.
My booking is showing as VOID BOOKING..BUT amount has been deducted on my wallet.
REFUND status showing partial successll...

Amount :- Rs.1807
Transaction id :[protected]...

Hello -

I cancelled my booking with oyo rooms and have a refund pending in the amount of rs 531/-

The status on oyo says that the refund is successful but i haven’t received any money in my bank account. Tried calling their customer service but the ivr machine simply hangs up after saying your refund is complete.

My booking details are -

Booking id: TZKV6087
Check-in...

I booked an hotel for 1 day at 449 via Oyo app.
When I reached their they asked me to pay 1000. Initially they denied entry because I had already paid 449 but then they asked me to pay 551.

My booking id is

SS0B3365...