Sir, Please help us my Phone was tracked and transfer my from my card.no.[protected], [protected], [protected],
[protected]... And I also compliant larged at Cyberabad police Telanagana Govt compint .no.2267 Sir, please help me sum persons call me and told my HDFC card will increase d up to 3lakhs they pH.no.(1)[protected](2)[protected](3)[protected]..From IDEA and [protected] from AIRTEL...and transfor money to Your company PAY u money from My credit cards (1) American express amount Rs.8654/-on[protected]SBi cerdit card An amount RS 8521/- (3)Induslnd bank cerdit card RS .8521, 10000, 10000/- three tranction and (4)HDFC card:Rs8623, 8623, 8958, 14022 on14-12-18 ...so humble request Sir, I hope please help me ...to get back my above recpected card's ...From:K nageshwarao, pH.no.[protected]
Jan 30, 2019
Complaint marked as Resolved
PayUMoney customer support has been notified about the posted complaint.
Dec 24, 2018
Updated by Karnati Nageshwar Rao Sir, Please help us my Phone was tracked and transfer my from my card.no.[protected] And I also compliant larged at Cyberabad police Telanagana Govt compint .no.2267
Verified Support
Dec 26, 2018
PayUMoney Customer Care's response Hi,
This shouldn't be happening. Please note that all transactions processed through PayU payment gateway are processed with a Two-factor authentication mechanism. Please note that the mentioned transaction/s were processed only after a 2nd-factor confirmation like OTP/PIN/Online password from the customer’s end. Also, there is very less probability of stopping/reversing such transactions. Never share your card number, CVV, PIN, OTP, Internet Banking User ID & Password with anyone via any means. Sharing these details can lead to unauthorized access to your account and PayU will not be liable for any loss arising due to any such unauthorized transaction/s.
In this unforeseen situation if you need the details of the transaction/s or want this to be investigated further, please raise your query to your bank that has issued you Credit card/Debit card /Savings Bank. Your Bank shall facilitate you on the dispute process.
Team PayU
Amount Paid Rs. 1038/- on Dt 20.12.2018
Please note that this is a successful TXN via PayUmoney Payment Id - 7794895531at our end, the amount for the same has been remitted to the merchant.
For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly in order to get the status at their end.
Regards,
Team PayU