PayUMoney Complaints & Reviews

I have cancelled irctc tickets which were booked through payu money, irctc had refunded 2895.0 rupees to payumoney on 3rddecember 2018.
I havent received the money in my account.

Please look into matter

I checked with irctc about my refund status, they mentioned that they already refunded my money to the original payment mode which is payumoney.

Irctc provided bank transaction id - 7405663838833718873617br...

Hi sir/madam, i tried to book tatkal ticket through irctc app on 18th december 2018. Regarding the transaction i attach the photo of the transaction details like refund id and reference id but ticket was not booked cited no rooms available - transaction dropped. But money was debited from my account. Please rectify my complaint as early as possible and credit the same amount. Thank you...

I booked a room in airbnb, but as the host couldn't accommodate us, they cancelled my booking. When i asked airbnb about, they said that the funds were released and it's with payu. I then mailed payu about it, but they aren't giving anything regarding the status of my refund.
My transaction id is [protected]. If you want any more details, contact me. [protected]@gmail.com...

I ordered suit of rs 1995 from attri retail, money has been deducted from my account but transaction has been dropped.

Merchant name attri retails pvt ltd

Payment amount 1995.00

Payment id [protected]

Merchant website/store http://www.attriretails.com

Date/time of payment [protected]:03:00.0
br...

I have booked a train ticket from Hubli to Kalaburagi via IRCTC app through PayU Money gateway. Amount has been debited from the bank but IRCTC didn't receive the amount. They have quoted reason for failure as NO RESPONSE FROM BANK. Now they updated the status as LATE CONFIRMATION RECEIVED FROM BANK ON[protected]. So please resolve the issue and refund the amount.
Transaction ID: [protected]...

I have tried to book a ticket for train number 16236 tuticorin express. My sister was planned to take journey on january 2 2019. So i booked a ticket from irctc mobile app. Amount was debited from bank with transaction id : [protected]. Ticket was not booked yet so i tried in an alternate payment method and booked it. I had recorded a query regarding this issue to irctc. They replied that they didn't get any amount in such case with the...

I payed amount rs 1995.0 from my account to merchant name attri retails pvt. Ltd on 19/12/2018 and my payment id is[protected] but my transaction dropped.
I submitted my complaint to attriretails but money was credited to their account and i also got mail from payumoney regarding my transaction. I often do shopping from attri retail but this problem occurred for the first time.
Kindly do let me know how i wl get money back...

I paid oyo through phonepe on 13th december. But they said they haven't received... Then i paid cash in hotel and i complained phonepe app..
So after 4days phonepe app verified all details with oyo payment merchant (Payu)
Phonepe sent me all the details like merchant id n transaction details... Kindly check screenshot and help me to get refund...

I made a transaction on payumoney to buy madeeasy (Institute) test series, my amount got deducted after that it showed transaction failed and neither i got the service nor i get my money back.

This is my reference no.- igaeznicl8
Amount - 1436.06
Transaction made on the website - madeeasy.in
Made easy education priva
Date - 18/12/2018
Time-19:18
Please look into the matter asap....

Refund from avenue 11-

Avenue 11 says that they have refunded my money through payu, but till date i have not received the amount. The refund is done on 21-nov-18 as per avenue 11.

The details are as under:

We have already initiated the refund of your amount rs.428 and you will be receiving the amount within 5-7 business days.

The transaction id of the above refund amount is refund...

I am purchasing a mobile phone named as nokia 1280 rebumished from the website www.prowhaaky.com on 17th dec. 2018 near about 10:53 pm. I have fullfill their requirment such as name, address, email, contact no. Etc and then i have selected to purchase and a new webpage opened named as payu and i have dullfilled all the requirments of payment then the bank has successfully paid to payu then payu processed and page automatically closed and....

I have booked a ticket on irctc on 14 Dec 2018 PNR [protected] and I had cancelled that ticket but they didn't give refund money in my account but they had given money to payumoney so i want u to please look into the matter and please refund to my account
Refund ID [protected]
Refund money 2020
PNR [protected]
Sir please help me I am a student and 2000 matters me a lot...

I have booked one ticket on 8th dec, 2018 pnr [protected].
I cancelled the ticket as well on the same day.in irctc portal it is showing refunded and the bank is payumoney. But i have not got any refund.
Please look into the issue.

Pfa

Transaction id - [protected]
Refund id - [protected]
Refund ref no - 74332748345834413039359...

Order amount rs 5250.00
Payment id [protected]
Merchant order id c9914b8c3ba56b8446ad
Order date & time october[protected]:27:47 pm
Merchant transaction identifier c9914b8c3ba56b8446ad

These are the details of transaction done with vasansi jaipur by paying online through my sbi account. I had cancelled this transaction but i did not receive the amount yet in my account. Please refund the amount at...

Hi team,
May i know how to transfer the money from payumoney to bank? Many of the blog says we should create a wallet but in my case wallet is disabled.
Even i tired multiple time to reached 24/7 customer support. No one picking the call.

I[censored] need more information about the transaction please let me know.

I heard from merchant that the amount 805 rupess already sent to payu money.

Regardsbr...

Hi people, payu team,

I have raised a complaint about a transaction made on september 6th of 2018- that failed but we never got the refund until now. It's 3 months past and they keep saying that the money would be refunded but that never happened.

After numerous calls with the customer care they came back on dec 5th of 2018 saying that they would refund. Please refer to the link below which has all the details...

Hi,

I have done transaction of rs.100 in easycommute with gateway is payu on 16/11/2018.
Transaction id: p1811162002080133773984) of ₹ 100 with payu.
Trasaction failed but 100 not refunded to my bank account.
I tried to contact easycommute but they are also saying that transaction is failed and they are saying automatically reverted in the same payment mode, it din not happened.
And i did not...

My marchant id-6397786, i complain many times about refund issue then same resolution 7-10 days it will take. But it show ^refund completed^ but i did not get any of money. Sick of it complaining mail [protected]@payunow, refund amount-2500+2500+2500=7500 its big amount for me. It half of my monthly income... And payment id are[protected],[protected],[protected]. How could be it show refund completed.. I mean three of payment show refund complete?...

I tried to book a ticket on 1 December 2018, but the ticket was not booked due to failed transaction .But the amount was debited from my bank account .The irctc app is showing that the amount is refunded but the money is not credited to my bank account .
Bank name: Axis
Gateway: PayU Money
Transaction id:[protected]
I am attaching the screen shots showing details....

I made 3 transactions each of rs.47, 499/- for purchasing some items from venus jwellers on 5th december from axis bank credit card ([protected]) & last one from icici bank credit card ([protected]) & first 2 were failed & those 2 were generated through axis bank credit card link with savings
Account ([protected], ifsc:utib0000220) name saikat sen. Request to refund rs.94, 998/- (2xrs.47, 499/-) which were failed but...