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PayUMoney Complaints & Reviews

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Last updated Mar 28, 2024
Complaints 3770
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Gurgaon
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122002

PayUMoney reviews & complaints page 120

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P
Prashant5233
from Gharaunda, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payu shows transaction completed but form status not confirmed

Address:Kurukshetra, Haryana, 136118
Website:nit.thinkexam.com/index.php?p=Home

Client name :payumoney
Request to refund the amount asap.

Transiction date:-09 dec 18, 02:19 pm

Merchant name-national institute of technology kurukshetra

Merchant order id-nitk186588

Payment id[protected]

Paid 500.00

Failed

My name - prashant kumar
Email - prashant. [protected]@gmail.com
[protected]

First...
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V
vikashrao78
from Jammu, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

failed transaction and money not refunded

Address:Gurgaon, Haryana
Website:PayU

Dear sir,
I was filling online application form of htet and was doing payment of rs 1000/- through my hdfc net banking account. But the payment was failed. Then i did a another payment that was successfull.
But the failed transaction amount has not been still refunded to me.
So please redund my money immediately
Thanks and regards...
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H
Harish SiNha
from Shimla, Himachal Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud - fraud - fraud

Address:171001
Website:www.mytraveltalkies.com

Merchant id - 5732748
Name :- travel talkies

This is to inform you that 1 of my customer has taken service from us and he has made the final payment amount of rs 16195 with transaction id[protected] on payu money payment gateway on my website www.mytraveltalkies.com on 30th june 2018,
On august 11th 2018 i have received an email from payu money for chargeback request as customer may want to take chance to get...
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M
meghamurali
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not received refund money from avenue 11 online store

Website:Avenue 11

1. Order id #548781 dated[protected] the transaction id of the above refund amount of rs. 266/- is refund id - 4000671 for txn id[protected]
2. Order id #570851 dated[protected] the transaction id of the above refund amount of rs. 18/- is refund id - 4004980 for txn id[protected].

Still my refund amount still not received. Take action now...
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K
Koushik2101
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not releasing my money. giving lame excuses. no proper reply

Address:Kolkata, West Bengal, 700008
Website:www.payumoney.com

Been more than 10 days that my client has paid me on gateway through payumoney. But they have not released my payment yet. Everyday they come with new excuses. No proper communication is there from their end. I don't think this is the right company to deal with. Small companies always take profit by blocking others money. Payumoney is just on of them....
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V
Vikram Mondal
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money not credited in my account

Website:www.payumoney.com/?utm_source=google&utm_medium=search_brand&utm_campaign=payumoney_paymentg

Hi,

This is to inform you that there was a payment that was collected on November 28th and was supposed to be deposited in my account on the 30th November, however the amount was never deposited and the app states that the deposit is on hold and need to contact you'll.

I have been sending several emails however there is no response from your side.

I want the money to be deposited at the earliest...
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T
Tanvir Singh Randev
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

irctc ticket transaction

Hi,

I have recently wanted to book ticket on irctc through payumoney, i even made the payment but i my ticket wasn't booked, the error message showed pending from bank end and failure reason was no response from bank, i contacted the bank and they said the money got debited.

Transaction id - [protected]

Payment status - pending from bank end

Failure reason - no response from...
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M
manohar2547
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount didn't get deposited even after 25 days

I am merchant on payunow, i collected some amount on 5-nov-2018, and payunow updated that amount status as "payment deposit on hold - contact us to resolve". I contacted them multiple times through mails but they keep on saying 10 working days, but it's already crossed 25 days and there is no customer contact number. It's been 25 days i didn't get my amount as payu commit 72 hours settlement timeframe. Kindly help me out. My registered email...
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M
Mihirtinu
from Burla, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund and transfer money to bank

Address:753003

My merchant id -6397786. Its been 1 month my payment did not trsafer to bank there is no refund process. First almost got 11000 rs payment which will be trasfer by payunow but they did nt. They madebit on hold but after 1 month they started refund process.. But still i did not got any refund money. They are blackmail with me i got mail 137 rs negative which was wrong.. Information but i paid that amount. Then another mail got 180 rs which...
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U
uma suryaprakash
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bescom electricity bill no 5537155000

Address:560038
Website:Bescom

On oct 16th 2018 the amount rs 2464.26 was paid for the above bill number,

Transaction id[protected], the merchant name - ani n. But the amount has

Not been updated in the bescom account, please look into this and see that the

Amount has been updated in the bescom bangalore account as soon as

Possible so that it will be deducted from the next bill....
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T
Tamil Silambarasan
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ticket not booked

Address:Salem, Tamil Nadu, 636011

I was booked ticket in irctc payment gateway for pay u online payment in my rupay card and the amount was debited but ticket was not booked.. So kindly refund my money to my account. My account number[protected], canara bank, periyar university branch, salem, tamil nadu.
Transaction details:
Transaction id - [protected]
Booking date: 27.11.2018
Train number: 22154, chennai express
From salem junction...
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P
PurnimaDixit
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

tickettransaction

Address:110016
Website:www.payumoney.com/Payment-Gateway

Hi,

Booked ticket on irctc using payu money, amount debited inr 267 but irctc website showing payment pending from bank end.
I inquired at my bank and they confirmed that money has been debited and there is no problem at bank end.

Booking transaction id
[protected]
Status
Pending from bank end

Kindly confirm as neither i am able to book new ticket nor i am able...
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L
Lakshmi Gayathri
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payumoney - are you defrauding people?

Address:500062
Website:www.payumoney.com

Hi Team,

One of my friend's has made a payment of 8442 rupees through PayU gateway using ICICI Credit card on 6th of September 2018 to buy tickets from 'http://greenoceanseaways.com/tickets/portal' . However the transaction was unsuccessful but the amount was deducted from his account. Now the following has been done.

1. We have got in touch with the Merchant 'Green ocean' asking us to refund the money, for...
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M
manish778
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not received of transaction i'd 1 refund of id100000283177711

Address:Valsad, Gujarat, 396050

I have booked ticket on irctc and got unconfirmed ticket which later cancelled automatically. Irctc have refunded to payu but i have not received any payment. Refund i'd is [protected] and the refund amount 480. Refund from irctc has been done on 15/11/2018 but after 15 days even i have not received refund payment in my bank account. Please check into the matter....
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D
DON3
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non refund of failed transaction amount rs.1484.90/-

Address:560072
Website:BBMP ( BRUHAT BENGALURU MAHANAGAR PALIKE)

Dear PAYU COMPANY,

I have made a online payment to BBMP Merchant online through my

HDFC Bank account no. [protected]

REFRENCE No.[protected]

DATE OF TRANSACTION 28.11.2018

PAYMENT AMOUNT Rs.1484.90

BBMP CHALLAN No.
BBMP/5059/CH/18-19

The transaction is failed and amount is not reversed back in my bank account yet, i do...
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P
Pratap19
from Banapur, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

didn't get my amount and no response

I am merchant on payunow, i collected some amount on 10-nov-2018, and payunow updated that amount status as "payment deposit on hold - contact us to resolve". I contacted them multiple times through mails but they keep on saying 10 working days, but it's already crossed 10 days and there is no customer contact number. It's been 19 days i didn't get my amount as payu commit 72 hours settlement timeframe. Kindly help me out. My registered email...
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A
ajithnandish
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payumoney bbmp property tax

Address:560016
Website:bbmptax.karnataka.gov.in

Hi all,
I recently paid my bbmp property tax online via http://bbmptax.karnataka.gov.in for[protected]. I paid around 25000. I paid through upi and received a received a status like "your transaction, check after two hours for payment status." after two hours my payment was successful. But my first payment amount is not yet returned. Bbmp simply put the disclaimer "bbmp is not responsible for any double/ excess payments." by looking...
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S
sahilk415
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

transaction failed but debited from account

Address:Mumbai City, Maharashtra, 400708

Client name :payumoney
Request to refund the amount asap.

Transiction date:-27 nov 18, 01:34 pm

Merchant name-national institute of technology kurukshetra

Merchant order id-nitk182556

Payment id[protected]

Paid500.00

Failed

My name - sahil koul
Email - [protected]@gmail.com
[protected]

I need my money...
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K
kishan kaniti chowdary
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money debited from my bank account. however it says transaction 'failed' and in status it is shown as payment 'dropped'

A transaction processed on merchant name (Rathira ayurveda) bearing merchant order id (333416) for purchasing '10 days days hair oil'.

The payment id:[protected] on 20.11.2018 at 19:55 hrs. However, the transaction dropped and an amount of rs.899 got debited from my bank account. The relevant screenshot is enclosed below for your reference.

As per the payu money policy, it is confirmed that refund takes upto...
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S
sonu78649
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount debit but didn't book my ticket

Address:Bhopal, Madhya Pradesh, 462003

Hello sir... I booked my ticket from irctc app at 25 nov 2018 and paid by payumoney. My ticket didn't book but payment debited from my account.

My transaction id is-[protected].

Kindly resolve my problem and reply me as soon as possible. Thank you.

With best regards
Satyendra yadav
+91+[protected]...
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