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PayUMoney Complaints & Reviews

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Last updated Mar 28, 2024
Complaints 3770
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PayUMoney reviews & complaints page 121

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V
vinod312
from Akhnur, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non credit of funds to beneficiary

Address:Panchkula, Haryana

I have done two transactions using payumoney to make payment to mind research foundation panchkula. 1st payment was done on 24.11.18, payment id[protected] of rs 650/-. 2nd payment done on 25.11.18, payment id[protected] of rs 650/. I received success payment messages on mobile, but beneficiary said that they have not received payments on both occasions.

Link given by mind research foundation for payment is:
http://themindresearchfoundation.org/pay-now/br...
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H
Hrusi
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

irctc payment pending from bank end

Address:Jajpur, Odisha, 755015
Website:irctc payumoney source

I had tried booking from irctc today using debit card rupay card from payumoney due some prblome or what i dodn't the payment didn't get through at it showed payemnt pending from bank end.And due to some emergency I have to book the ticket once again using the same debit card but from different source using nebanking. So kindly refund the amount.Transaction Id-[protected]....
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V
VinayCBIT
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund pending for the failed transaction on irctc using payumoney gateway

Address:500015
Website:www.payumoney.com

I was trying to book my tickets on irctc using payumoney gateway using my citi bank credit card. The transaction failed and irctc shows it under failed transactions. The amount has been debited from my credit card.
When can i expect my refund.

Details:

Transaction id from irctc: [protected]
Date of transaction : 24th nov 2018
Last 3 digits of my credit card: 6181...
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V
Vijayan Menon
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund

Sir
I have been refunded an amount of 3500 from payu on 21-11-18 with reference number[protected]. This amount was paid by me to headphone zone, 0n 18th and later refunded to me on the 21st as the product was unavailable.
Sir, i humbly request you to look into the issue and help me by having the amount credited to my account. I've already spoken to the branch, and the helpline, but they were unable to help....
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R
Rohit Kalia MCA
from Allahabad, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

transaction was aborted but amount was deducted from my bank account.

Address:Jalandhar, Punjab, 144001

Your payment id[protected] of rs.380 for punjab state power corporation was aborted. But amount was deducted from my pnb account.
Please refund my amount as soon as possible.
Time was 11.06 am, today.

My pnb account no. Is [protected].
Net banking login is pnb retail user.

My details:

Name: rohit kalia.
Mobile-[protected]
Email: [protected]@rediffmail.com...
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D
Darchana Baroowa Deka
from Duliagaon, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money transferred before purchase in lime road

On 22nd november i have transferred rps 480/to inb a. M market places pvt lt, ref no [protected]igaeuulato from my sbi account ×××××××8287 named deepa baruah. Amount was transferred but for some reason i couldn't complete my order.. Please help me in redeeming my money.. L have bought a saree in lime road app and transferred my money through my net banking sbi account nagaon branch state assam to inb a. M market places pvt lt
Ref...
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A
Anugrah K John
from Nadapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

irctc amount is not refunded to my account

Address:Kollam, Kerala, 690561

I am Anugrah k John ..I have booked one ticket through IRCTC on Nov 19th..and cancelled it on 20th..the status shows that the amount is refunded to my account..but actually it doesn't..plz solve my problem.. below I am posting the screen shot of the transaction details...plz solve it..plz take it as necessary...why it is not refunded to my bank account..plz help..plz...
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S
Suresh Gujarathi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted for adani electricity payment but not received by adani electricity

Address:Mumbai City, Maharashtra, 400091
Website:Www.payumoney.com

Hello

I had completed payment to adani electricity from payumoney gateway and had got a email confirmation from payumoney on 30th october.

The amount has not been receievd by adani electricity and i also did not get any payment confirmation from adani electricity. I have been now charged late payment charges also as thr payment was not processed by payumoney.

My payment details are as followsbr...
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R
Rony Bittu
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am complaining for not refund my money after 48 hour.

Address:711411
Website:[email protected]

Hi,

Booked Ticket on IRCTC using Payumoney amount debited INR
370.49 but IRCTC website showing Payment Pending from Bank End, I inquired at my Bank and they confirmed that money has been debited and there is no problem at Bank End. IRCTC anyway unable to sya anything as their System is always problematic. Kindly confirm as neither I am able to book new ticket nor I am able to get the status of the booking. The Message...
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S
samfloyds
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

irctc refund not received in bank for irctc cancelled booking

Address:Mumbai City, Maharashtra, 400066
Website:www.payumoney.com

I had partially cancelled my ticket on the 19th of october 2018 and cancelled the ticket completely on the 20th october 2018. This is to bring to your notice that i still haven't received a refund for the same. I have received a partial refund amount of rs 1025 but another refund of rs 1025 is still pending. It shows status refunded in my refunds in irctc app which means irctc has refunded it back to payumoney. Please look into the matter...
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K
kanthan lakshmi
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancellation ticket money not refunded to bank account

I have book a train ticket on 9/11/2018 using payu money payment gateway .
i have a cancelled a ticket on 10/11/2018.
my pnr no was [protected].
in my irctc website the status shown is money refunded to payu bank. but money was not refunded to my bank account.
transaction id [protected]
refund id [protected]
please credit my refund amount to my bank account...
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S
Sau2202
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted but not paid to merchant henry harvin

Address:Gurgaon, Haryana, 122003
Website:www.payumoney.com

This is about a transaction done on 16th november 2018 with tracking id[protected]. I made a payment of rs 13500 to henry harvin institution for my green belt six sigma course through payumoney portal. The payment was successful and money deducted from my account but it did not reach the merchant henry harvin.
Upon inquiry no one is taking accountability of the money received.
I want my money refunded to my account.
br...
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J
jelin prabha
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

transaction success hall ticket not downloading

Address:Kanyakumari, Tamil Nadu, 629166
Website:msupayment.in

I paid MSU payment using PayUMoney the amount debited but the hall ticket not downloading then I tried once again and paid again to get hall ticket kindly refund the money for failure transaction.
Payment Id :[protected]
Merchant Transaction Indentifier : 201730925152061810042vzf8cCEF18N
sum of 1167 rs.
Kindly refund me
I have placed complaint one month before also till now I not get my refund.
If...
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S
from Varanasi, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

i'm doing payment 50rs but 2000 rs less in my account so please refund my money 1950 rs please

Address:Varanasi, Uttar Pradesh, 221002
Website:Consumer.in

I'm doing payment online through my debit card
Then 2times payment cancelled

Then 50rs amount dala aur card number cv number dala uske bad kafi der tk
Processing hui

Loading ho rhi thi
Uske thodi der
Bad msg aaya ki mere account se 2000rs nikl gyee please mera 2000rs mere account me wapas kr dijiye account no h

[protected] sbi a/c...
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L
Lavanya Arava
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money taken fraudulently

Address:530008
Website:payumoney.com

I made a payment of rs 5000 for booking my new jawa bike. The transaction was done thru payumoney gateway. The payment says it is successful but when you click on view details of the payment in payumoney customer dashboard it shows money with payumoney in status. That means, the payment reached just payumoney and not my merchant.

I can also see release payment option for this transaction. If it is true that my payment is sent...
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S
Sheeloo Kushwaha
from Varanasi, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money not refunded through payumoney by irctc

On 30th October I booked two tickets of Sampark Kranti from Bangalore to Jhansi but due to some technical problem transaction failed and on IRCTC portal showing that it is refunded to PayUMoney but till now I did not get refunded money credited to my account. Transaction id - [protected] and refund id - [protected] and the amount was 3800.98...
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M
MeiDeng
from Tura, Meghalaya
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non-received of payment receipt

Address:East Khasi Hills, Meghalaya, 793017

Sir, i have made payment of rs 2100/-on the 13/11/2018 with id[protected]fi6l8hehtocj for knowledge day registration but till date i have not received the pdf payment receipt which is very much needed for submission of the same to the concerned authority. It would be highly appreciated if the same can be send to this email at the earliest.
Thanking you....
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I
I T
from Attingal, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I can't get irctc refund amount to my bank account

Address:532401

Sir/madam

i booked a train ticket through irctc mobile app and pay amount through payu gateway.After fewdays i cancelled my ticket and get a mail from irctc about refund details.But still now i can't get refund from authorised payment gateway.this is the mail from irctc about refund details

Dear Customer,
We wish to inform you that, with reference to refund against PNR Number null /IRCTC Transaction...
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S
shanmu raj
from Pathanamthitta, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no response from the seller

Address:Chennai, Tamil Nadu, 600049
Website:udyogaadhaaronline.org/?gclid=CjwKCAiA8rnfBRB3EiwAhrhBGr6mH8PreaFHbkB9ZbVuOudQXPXh8Q36S-X6m41GxOTONN

I have paid 1699 through pay u money today morning 16/11/2018 money got transferred but the seller is not responding they are not reachable kindly refund the money I tried many time to there Mobil number in there website ([protected])
This is there number it's not reachable they are providing
Udyog aadhar certificate for msme business I filled the form and transaction the money but no response till now kindly help to get the...
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B
Bhargava Naidu
from Visakhapatnam, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

tickets cancellation refund issue

Address:Srikakulam, Andhra Pradesh, 532456

Hi, i have booked rail tickets through irctc and the gateway i have chosen was payu, i have cancelled the tickets and in the irctc site it is showing that refunded to bank and in the place of bank it is written as - payumpp and status showing refunded, the transaction and cancellation id's are [protected] refund status 74332748295829458259599& [protected] refund status 74332748295829457147837 respectively. When i can expect the refund...
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