PayUMoney Complaints & Reviews

Hi all,
I recently paid my bbmp property tax online via http://bbmptax.karnataka.gov.in for[protected]. I paid around 25000. I paid through upi and received a received a status like "your transaction, check after two hours for payment status." after two hours my payment was successful. But my first payment amount is not yet returned. Bbmp simply put the disclaimer "bbmp is not responsible for any double/ excess payments." by looking at this i feel that bbmp know that online payment surely will fail for more then one time. I tried all contacts given in website. I tried to given grievance, it is not allowing to give grievance for 2017-18 payments. So i dont have option now, need to go bbmp office. Simply i could have paid in bbmp office, instead of making cashless transaction. I wonder when i will get my duplicate transaction amount back.
Thanks,

Client name :payumoney
Request to refund the amount asap.

Transiction date:-27 nov 18, 01:34 pm

Merchant name-national institute of technology kurukshetra

Merchant order id-nitk182556

Payment id[protected]

Paid500.00

Failed

My name - sahil koul
Email - [protected]@gmail.com
[protected]

I need my money back please help

A transaction processed on merchant name (Rathira ayurveda) bearing merchant order id (333416) for purchasing '10 days days hair oil'.

The payment id:[protected] on 20.11.2018 at 19:55 hrs. However, the transaction dropped and an amount of rs.899 got debited from my bank account. The relevant screenshot is enclosed below for your reference.

As per the payu money policy, it is confirmed that refund takes upto 3-5 business days from the date of refund to reflect in consumer bank account (Excluding saturdays, sundays and bank holidays). My transaction dropped on 20.11.2018, but there isn't any response so far from payu money.

My e-mail id: kishankaniti. [protected]@gmail.com
My contact no. [protected]

I expect you to redress the issue immediately since it has been more than a week now. Otherwise i will have to proceed with other recourse as deemed fit.

Hello sir... I booked my ticket from irctc app at 25 nov 2018 and paid by payumoney. My ticket didn't book but payment debited from my account.

My transaction id is-[protected].

Kindly resolve my problem and reply me as soon as possible. Thank you.

With best regards
Satyendra yadav
+91+[protected]

I have done two transactions using payumoney to make payment to mind research foundation panchkula. 1st payment was done on 24.11.18, payment id[protected] of rs 650/-. 2nd payment done on 25.11.18, payment id[protected] of rs 650/. I received success payment messages on mobile, but beneficiary said that they have not received payments on both occasions.

Link given by mind research foundation for payment is:
http://themindresearchfoundation.org/pay-now/

Which i used to make payments to them.

Is this type of service being provided by payumoney where customers amount is debited, but never credited to beneficiary? Is this payumoney's another way of earning/robbing money from customers?

I had tried booking from irctc today using debit card rupay card from payumoney due some prblome or what i dodn't the payment didn't get through at it showed payemnt pending from bank end.And due to some emergency I have to book the ticket once again using the same debit card but from different source using nebanking. So kindly refund the amount.Transaction Id-[protected].

I was trying to book my tickets on irctc using payumoney gateway using my citi bank credit card. The transaction failed and irctc shows it under failed transactions. The amount has been debited from my credit card.
When can i expect my refund.

Details:

Transaction id from irctc: [protected]
Date of transaction : 24th nov 2018
Last 3 digits of my credit card: 6181

Sir
I have been refunded an amount of 3500 from payu on 21-11-18 with reference number[protected]. This amount was paid by me to headphone zone, 0n 18th and later refunded to me on the 21st as the product was unavailable.
Sir, i humbly request you to look into the issue and help me by having the amount credited to my account. I've already spoken to the branch, and the helpline, but they were unable to help.

Your payment id[protected] of rs.380 for punjab state power corporation was aborted. But amount was deducted from my pnb account.
Please refund my amount as soon as possible.
Time was 11.06 am, today.

My pnb account no. Is [protected].
Net banking login is pnb retail user.

My details:

Name: rohit kalia.
Mobile-[protected]
Email: [protected]@rediffmail.com

On 22nd november i have transferred rps 480/to inb a. M market places pvt lt, ref no [protected]igaeuulato from my sbi account ×××××××8287 named deepa baruah. Amount was transferred but for some reason i couldn't complete my order.. Please help me in redeeming my money.. L have bought a saree in lime road app and transferred my money through my net banking sbi account nagaon branch state assam to inb a. M market places pvt lt
Ref no [protected]igaeuulato. Please help me out.
Money was transferred but i failed to compete the order for some reason..

I am Anugrah k John ..I have booked one ticket through IRCTC on Nov 19th..and cancelled it on 20th..the status shows that the amount is refunded to my account..but actually it doesn't..plz solve my problem.. below I am posting the screen shot of the transaction details...plz solve it..plz take it as necessary...why it is not refunded to my bank account..plz help..plz

Hello

I had completed payment to adani electricity from payumoney gateway and had got a email confirmation from payumoney on 30th october.

The amount has not been receievd by adani electricity and i also did not get any payment confirmation from adani electricity. I have been now charged late payment charges also as thr payment was not processed by payumoney.

My payment details are as follows
Payment id: [protected]
Merchant order id: relpu11a34907981fb8130d6c

Please refund to me entire amount including late payment charges which are due to payumoney.

In case the payment is not refunded within 5 days i will approach consumer court in this matter.

Regards
Suresh gujarathi
+91 [protected]
Email : [protected]@gmail.com

Hi,

Booked Ticket on IRCTC using Payumoney amount debited INR
370.49 but IRCTC website showing Payment Pending from Bank End, I inquired at my Bank and they confirmed that money has been debited and there is no problem at Bank End. IRCTC anyway unable to sya anything as their System is always problematic. Kindly confirm as neither I am able to book new ticket nor I am able to get the status of the booking. The Message received from my bank as below:

Rs 370.49debited from a/c **3203on 14-11-18 payyou [protected]@hdfcbank(UPI Ref No[protected]. Not you? Call on[protected] to report

I had partially cancelled my ticket on the 19th of october 2018 and cancelled the ticket completely on the 20th october 2018. This is to bring to your notice that i still haven't received a refund for the same. I have received a partial refund amount of rs 1025 but another refund of rs 1025 is still pending. It shows status refunded in my refunds in irctc app which means irctc has refunded it back to payumoney. Please look into the matter and get my refund processed for the same. Please find the details about the ticket pnr no, transaction id below. Please note the total refund amount was rs 2050 but only a partial refund of rs 1025 is received. Please process my refund as soon as possible as it has already been over a month since irctc refunded it to u. I am attaching screenshots to further support my claim.

I have book a train ticket on 9/11/2018 using payu money payment gateway .
i have a cancelled a ticket on 10/11/2018.
my pnr no was [protected].
in my irctc website the status shown is money refunded to payu bank. but money was not refunded to my bank account.
transaction id [protected]
refund id [protected]
please credit my refund amount to my bank account

This is about a transaction done on 16th november 2018 with tracking id[protected]. I made a payment of rs 13500 to henry harvin institution for my green belt six sigma course through payumoney portal. The payment was successful and money deducted from my account but it did not reach the merchant henry harvin.
Upon inquiry no one is taking accountability of the money received.
I want my money refunded to my account.
br...

I paid MSU payment using PayUMoney the amount debited but the hall ticket not downloading then I tried once again and paid again to get hall ticket kindly refund the money for failure transaction.
Payment Id :[protected]
Merchant Transaction Indentifier : 201730925152061810042vzf8cCEF18N
sum of 1167 rs.
Kindly refund me
I have placed complaint one month before also till now I not get my refund.
If pay u money is not responsible then where would I go. in bank they are telling that they placed complaint but the status is pending how long we have to wait... I contacted msu payment helpline there is no response

I'm doing payment online through my debit card
Then 2times payment cancelled

Then 50rs amount dala aur card number cv number dala uske bad kafi der tk
Processing hui

Loading ho rhi thi
Uske thodi der
Bad msg aaya ki mere account se 2000rs nikl gyee please mera 2000rs mere account me wapas kr dijiye account no h

[protected] sbi a/c

I made a payment of rs 5000 for booking my new jawa bike. The transaction was done thru payumoney gateway. The payment says it is successful but when you click on view details of the payment in payumoney customer dashboard it shows money with payumoney in status. That means, the payment reached just payumoney and not my merchant.

I can also see release payment option for this transaction. If it is true that my payment is sent to merchant already, then why am i seeing that option of release payment for that transaction. I think it makes sense.

Inspite of sending a number of mails to the customer care email id, they just send one common mail that "payment is successful and contact merchant".

If it is successful why does it show money with payumoney. I sent even the screenshots of my dashboard. But when they have decided to cheat and take my money why would they even bother to check the screen shots.

Worst part is head of the care team also replies the same mail. He / she also copy paste the same mail.

My account reference number is igaetwokj7.
Payumoney payment id[protected].

Transaction took place on 16th november 2018.

I want my amount back into my source account as i can still see that the money is with payumoney only/

On 30th October I booked two tickets of Sampark Kranti from Bangalore to Jhansi but due to some technical problem transaction failed and on IRCTC portal showing that it is refunded to PayUMoney but till now I did not get refunded money credited to my account. Transaction id - [protected] and refund id - [protected] and the amount was 3800.98