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Pepperfry Complaints & Reviews

2.7
Last updated Mar 23, 2024
Complaints 1617
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825
Unresolved
792
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Pepperfry reviews & complaints page 73

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R
Rahul315
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay of fitting tha product in home

Address:Chennai, Tamil Nadu

Hai we had bought a chimney in peppery fry we had received the delivery on June 3 the order no is:[protected]. I had called the pepper fry site for 2 times and confirmed for fixing tha product. But no response up to now. Inform us will u come nd fix the product or not.....
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K
ktnag
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

WORST SERVICE I HAVE SEEN FROM PEPPERFRY

Address:Bangalore, Karnataka

I HAVE BOOKED THE PRODUCT FROM PEPPERFRY ON 22 MAY 15. ORDER NO.[protected] TILL TO DATE I HAVE NOT YET RECEIVED MY PRODUCT. EVEN AFTER CALLING THE CUSTOMER CARE THE ANSWER I GET IT OUR LOGISTICS TEAM IS GETTING IT DELIVERED. WORST SERVICE I HAVE SEEN FROM PEPPERFRY. NEVER GO FOR PURCHASE FROM PEPPERFRY... I HAVE SEPNT MORE MONEY AND TIME IN CONATCTING AND GETTING DELIVERY FROM PEPPERFRY NEVER BUY FROM PEPPERFRY......
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G
girishj
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ordered not received yer- #Order ID: 301093829

Address:Bangalore, Karnataka

Dear Pepperfry, I had placed an order (Order ID:[protected] on 16th May 2015 and it was supposed to be shipped on 4th June and delivered on or before 15th June. While buying the product, we informed the Customer executive who was with us on the call to get ordered completed that this Bed needs to be delivered on time as we are expecting guest who has gone through the Hip replacement and she ensured that the product will be delivered...
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SATISH KUMAR VIJ
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NO DELIVERY OF PRODUCT EVEN AFTER 17 DAYS OF BOOKING

Address:Ambala, Haryana

I HAVE BOOKED THE PRODUCT THREE TIER DRYING STAND FROM PEPPERFRY ON 22 MAY 15. ORDER NO.[protected] TILL TO DATE I HAVE NOT YET RECEIVED MY PRODUCT. EVEN AFTER CALLING THE CUSTOMER CARE THE ANSWER I GET IT OUR LOGISTICS TEAM IS GETTING IT DELIVERED. WORST SERVICE I HAVE SEEN FROM PEPPERFRY. NEVER GO FOR PURCHASE FROM PEPPERFRY....
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A
Ann Grace
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tupperware containers

Address:Mumbai City, Maharashtra

Dear team, I ordered for a tupperware containers-4 sets..received the same colors..the image dint show the colors that I recieved.I wouldn't like to have repeated colors of the same containers.. Order number is[protected] Attaching an image of the colors...
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A
ahona
from Tenkasi, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tu Casa

WOW! Didn't know Pepperfry had page after page complaints lodged. Royally cheating! Here we go - another one: ORDER PENDING SINCE 21 MAY May 28 (4 days ago) to Pepperfry Where is my order of Tu Casa of 21.05.2015 No.[protected] confirmed by you. There has been no updates on this. Here is the detail of payment : 21-May[protected]May-2015) TO TRANSFER INB PayU India [protected]IG0ABHCWI2 TRANSFER TO [protected] STATE BANK...
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V
viju257
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not delivering the goods ordered after payment and no proper respnse from ustomer support

Address:Bangalore, Karnataka

I had Ordered All Time 3 Pcs Container Set 750ml - Pink of 20 pieces and made a payment online when ordering on 8th May as per the order the products have to be delivered by 19 May, but it was failed to be delivered when contacted the pepper fry they gave just one response that they are trying to reach to their logistics partner and no response from them the only option they give is just cancel the order and refund which was not acceptable...
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D
debas79
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Faulty coffee table delivered - order# 300906417-FM1250953-P-OD1955

Address:Kolkata, West Bengal

Hi Everybody, I have ordered a coffee table in the month march'2015, which was suppose to get delivered in the last week of April'15, but they came for delivery today (i.e 16th may'2015). Person who came for delivery unable to fit the glass, also the finishing is pathetic. They were consistently insisted me to keep the product and sign on a delivery slip, which I have refused and returned the product. In between someone called me from...
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I
Iname
from Chandigarh, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pepperfry sold me damaged furniture worth 3 Lacs

Address:Chandigarh, Chandigarh

Pepperfry sold me damaged furniture for 3 Lacs. I invite and propose a major class action against Pepperfry, will be posting my contact & order details. Also, I am at present in consideration and undergoing consultation with legal team to pursue, mediate and mitigation through their litigation expertise. My story: Absolutely nothing has gone as promised by Pepperfry with the delivery, fulfillment and finalization of any of my 3 orders...
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nag5575
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pepperfry misguiding customer

Address:Hyderabad, Andhra Pradesh

Hi, Please dont buy from Pepperfry.com, they are simply cheating customer. They will not deliver in time and If you want to cancel the order, they will not allow to cancel. Button will be disabled. From support team no proper response will get. I have booked 3 week back but still not delivered. They used to mention delivery time of 1 month which they used to take as excuse. My Oder details:[protected]AH1264995-S-PM6926 (EC-305333)...
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M
madhu_mm
from Belgaum, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong parts and unhelpful service

Address:Bangalore, Karnataka

Order Id:[protected] Order placed: 5-April-2015 SKU : FM1110147-P-OD2946 I ordered a queen size bed which got delivered on 7-May-2015. After the delivery guys unpacked the package, we realized that the head panel and foot panel are of king size, where as all the remaining part are of queen size. Called customer care and they set up an appointment with carpenter for next day. Ofcourse carpenter could not assemble the bed. But he mentioned...
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Priyam25
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of paid amount

Address:Hyderabad, Andhra Pradesh

order no:[protected] I have ordered a TV Unit worth 7729 on 6th of April2015 and the last date of delivery of the product is 27th April, but i didn't get the product by the expected delivery date.So i called customer care and waiting for the delivery for 4-5 days.Daily different different customer executive will tell different different story about the deliver.Finally i cancelled the order on 1st May and i got a confirmation e-mail regarding...
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Dr Ansh
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product with deficient Accessories

Address:New Delhi, Delhi

I ordered Chimney with Pepperfry with Order#[protected]AH1295688-S-PM8229, Smoke pipe and its other accessories are missing and despite many reminder nothing has been done and they are asking photographs of deficient item which not possible because we have not received item then how we can supply real image of these items. They are cheat and arrogant, should be stopped for business....
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H
Hardeepdangi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fake commitments , fraud company

Address:Gurgaon, Haryana

Hello, My name is hardeep Singh i have place an order (order no: #[protected] and paid the maoney upfront after this nobody bother us to entertanis us after many remiders.. please please please dont buy any products from pepperfry this company is fraud.. i am going to lodge a police complaint also i will publish this thing in electronic media & print media so that everyday aware of this... hardeep Singh order no: #[protected]...
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kapilrgandhi
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong product delivery

Address:Hyderabad, Andhra Pradesh

hi, On 28th April I have ordered Lock&Lock Easy Storage Freezer Lock Containers from www.pepperfry.com. I have received my order on 4th May, but was very disappointed after seeing it.They gave me Lock and Lock Water Bottle instead of the container. See the attachment. I want to return my product and want my original product that I have ordered. Please let me know how to do this?? I dont want the refund back, instead i want the product...
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Eric Bellman
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pepperfry.com has politely taken my money and a month later politely telling me it has no idea where my furniture is.

Address:New Delhi, Delhi

I have ordered shelves from Pepperfry.com more than a month ago. The website said the delivery would take a few weeks and so I thought it would be worth it. But it has been over a month now and now the call to say they are not sure when my order will be delivered or even the status of the shelves. They seemed to be encouraging me to cancel the order but I am concerned they will take months to return the money as well. I have ordered...
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sasika
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

EAGLE ELECTRIC ROTI MAKER power on indicator & Heator not working

Address:Bangalore, Karnataka

I have purchased EAGLE ELECTRIC ROTI MAKER invoice dated on 27-Nov-14. Now the roti maker is not working it is under warranty period (i.e for 12 months). So, Please, help us and make it all right ITEM ID ; AK1001014-S-PM1511 Eagle Roti Maker 27-Nov-14 Invoice No : AVS/11/14/9746 Order No :[protected]AK1001014-S-PM1511 27-Nov-14...
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singkrish
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

assembling of product and customer care response

Address:Mumbai City, Maharashtra

this is kk singh, i brought a product from ur site. the order no. is 30093203. this is recievd on date17 th of april this year. i called so many times about 6 times in two days . your customer care service is worst, they all the time taking too much time to say the same thing. since ur customer service is not toll free and also ur customer care officer took me on hold for almost 10-15 minutes all the time and promised me that the carpenter...
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Sandhya vinay
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not even ready for exchange of produc

Address:Bangalore, Karnataka

We ordered for a carpet and when we received we noticed that it is not Upto the mark as shown in image. When we called for returning they are not agreeing. No refund policy as mentioned on website. Also they are not even ready for exchange to a different product. The product is lying waste....
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Raageshwwari M Sharma
from Panipat, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

False Claims about Return Policy

Order No:[protected] We had ordered for a coffee table and It was our first order from this crappy website. Before placing the order, i thoroughly read their return and refund policy and i was assured by the false claims made by them about "100% money back guarantee". So went ahead and placed the order. To start with it took almost a month for our order to reach us, once we had it we were happy with the packaging and al. keeping all the safety...
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