Quikr Complaints & Reviews

Hi sir i have sold my product on quikr th­rough quikr doorstep on 27st may 2016 pro­duct was taken by quikr doorstep courier ­guy my product ad id is =[protected] produ­ct was in mint cond and was shown to the ­courier guy it was mint cond was fully wo­rking was tested buy the courier guy u ca­n ask the courier guy the name of the per­son from the quikr courier guy came to pi­ck up the product was mr. Sachin walzade­ his numb is = [protected] the coustomer w­ho was going to buy my product cancelled ­my order on = 01 jun 2016 // on date 07 ­june 2016 the quikr courier guy came back­ with my product the same person who took­ my product on 27th may my product was f­ully damage i showed the courier person ­he also saw the product because he only t­ested my product which was fully working ­and was in mint cond and i have provided­ my product console images when the couri­er guy came to pick up the product the p­roduct has taken back buy the courier guy­ he told me that will show it to the boss­ so he took the product back its a reque­st please help me quikr im very upset qu­ikr because my whole console is damaged t­his is what u do with the quikr coustome­rs product i have attached the images o­f my console when courier guy came to pic­k up my console u can have a look it was ­mint cond i have taken 2 images of the pr­oduct when it was damaged u can have a lo­ok i have collected my pocket one every bit please help me to get my refund very bad quikr 😭😭 i want refund collected my pocket money and fot this console i want my redund i called many times quikr no rply snd mail no rply they told will call u in 24 hours no call it almost 20, days past please help me

I had made full online payment of rs 10400 on 15 may 2016 at 0755 h by credit card for purchase of fitbit surge large watch advertised on quikr website and app (Ad id[protected]. Due to unresolved differences in the manner of levying charges and terms and conditions over a series of communications, i cancelled the transaction on 15 may 2016 at 1911 h. A confirmation mail of cancellation from quikr was received on 17 may 16 at 1041h against ticket no [protected] of initiating refund and transferring full amount in next 7 days to my account. However, till date after repeated correspondence through mail and telesupport, refund has not been initiated and telesupport reps are unable to provide a reply.
Please beware of payment on quikr

I am the premium customer for my car sell. My ad id is[protected]. But ddnt give a single response from quikr. I wanted to talk with premium team regarding some queries so I mailed quikr so many times, i called to executives for arrange the call with premium team but still I ddnt get any response or any single call.
Only 5 days left for my service & still not getting any single response from customers & premium team. After that I put my ad on olx (free of cost) & same day started getting calls.
Really quikr service is very bad, pathetic. I am very disappointed. If still i dnt give response & call from premium team then i will nt use a quikr service in future.

Waiting for a refund from quikr for the last 50 days. Paid on 24th april and the seller didn't sell the item and i am still waiting for the refund. Already sent many mails and made many calls as well. Whenever a mail is sent, they ask me to wait for few more days. This is really annoying. Transaction id is [protected]. Refund the amount soon. Really lost the trust in quikr.

On 8th of june i have done online payment on quicker for product kitchen utility cabinet which delivery sms received on 9th june that delivery is on 10th june between 1pm and 4 pm which not done and still waiting for delivery
Called customer care number [protected] to check but no update they have which is so disturbance and customer care executive is unable to hear or either not understandable.
I would not give any ratings for such pathetic services of quicker.

Ad id[protected]

Made a huge mistake to sell products on quikr doorstep

I have sold 2 mobiles on quikr
Ad Id.[protected]
Ad Id.[protected]


Neither i have received the money nor i have received my product back. I spoke to customer care and they are telling 1 mobile is in warehouse which they will return back in next 24 hours(It seems quikr's warehouse is on mars so its taking more then a month to locate the mobile) but still it is not delivered, for another mobile they are unable to track,

booking id's on parcelled.in are
BN[protected] may
BN[protected] may

Whole information is shared to customer care 2 weeks back but no action on same, just getting mail our concerned team is looking into it

I had advertised on quikr for a sofa ad[protected]. Received an offer for the adv and scheduled a pick up on 04 june 2016. The delivery person called me in the evening and said its been delivered. I called quikr customer care and they informed me that i would receive my payment in 3 to 5 days. Waited for 5 days called customer care on 8 june 2016 they told me its already late and would not be able to check today with logistics and would take 48 hours. Called them again today 10 june 2016 the customer. Care person was very rude and said it would take another 24 hours and refused to give me a complaint number. Some one has been using my sofa for the last one week and i don't have money in my account seems fishy to me... Either they have to pay the money or say this is how we make profit so you forget the payment.

I took this business package (Svc102496lp050960hyd0051ind) through mr. Naveen, territory manager, somajuguda, hyderabad on 25th may 2016. He promised me i will get 51 leads in 2 months time... But its been 1month 15 days (45 days) and i have received only 7 leads (Out of which only 4 are genuine). How can do business which such service. I have paid the total amount and now i am getting no proper response or support or any assurance from quikr.
This is the worst kind of service for such a brand... Its pathetic.

I have bought a bed on quikr.com on 6th june 2016 and the payment have been done on the same day but till now i have not received any call from quikr for the delivery.

Ad id :[protected]

My complaint is:
1. If they are taking money on the day of booking then why they are scheduling the delivery.
2. When i call them, they just say that it will be schedule in next 24 hrs. I do not understand even after 48 hrs, i have not received any call from quikr.

I would request you to take strict action against quikr because they are using public money inappropriately. They should pay the interest for the number to days delay in delivery.

I have sold sony tv on 2nd may 2016 with following ad id 26411566
I have not recived payment till date of 8june 2016 they aske for my bank statment witch i alredy provied to doorstep team but still am waiting for my payment

Whenever i called to call center i got only one answer that wait for next 24 hrs

I frusteted now, no matter for money now, but the big name of company dealing with customer like this

Kitchen Rack / Stand in good condition - NaviMumbai
Ad ID:[protected]May-16 Quickr ad
This person will call and tell u reach at his house Parth Enclave, Ghansoli sec 21 room 304 .After travelling the whole day i.e 4 hours spending more than 200 rupees to reach at the destination and reached at his place near his house .His friend says the person is out of station and neighbours are not available who has the keys . Hee is making a fool out of the people .Please block or remove such ads its a request .

Sir,
I ordered a mobile phone iphone 6 64 gb for 31001 inr from quikr on 21 april 2016. Even after a week the product was not delivered. Product was cancelled on 28th april 2016 but it’s over a month now and i still didn't get the refund amount.
I made daily calls to the customer care but everyday they told me that the refund will happen tomorrow. But the tomorrow never came.
The customer care service is one of the worst of its kind. Everyday they ask you what happened and i had to tell the story from the beginning.
There systems do not save any details about the purchase, transaction, complaints etc and every time they ask you what's the issue.
Some of them said they are not able to pull any details about my purchase, some say that the refund process has started and within 24 hours it will be refunded.
I am really unable to bear with this.
I even talked to the senior level people and they too told the same thing but nothing happened.
After numerous calls and emails, they told me to update my bank details for making the refund which i did.
And even after a month i still didn't get the refund amount.
The details are as follows.
Ad id –[protected]
Ticket no: [protected]
Amount paid - 31001
Payment made on – 21th apr 2016
I request immediate refund of the amount. Please help me to resolve this issue. Thank you.

With regards
Nitish tuli
[protected]@gmail.com

Hi.. I ordered a mobile from quikrx it is exchange for old mobile and we will get a new mobile ..and my mobile was good in condition ..making silly reason like sightly scratches they are offering price is reduced to half of the price and they are not ready to exchange the mobile for that..making the people fool and time waste for us ..I don't y quikrxx has been introduced by quikrx..just to show off there business in the markets and playing with people ...people don't buy anything from quikr
Com they just bluff the people we will challenge the market

I had ordered a table from quikr doorstep on ad id[protected] on april 28 and made payment. After 2-3 days company called back saying the order has been cancelled as the seller has refused to deliver and they promised to refund rs1600 in 2-3 working days. It has been a month now and after repeated calls and emails to customer care i have still not received refund. Don't go for quikr doorstep.

I have purchased a premium ad online for one month paying rs.266 + s. Tax (Adid:[protected]. The ad got posted in the premium segment as soon as the payment was processed.

But as soon as i have made the payment, i got a marketing call from quikr executive offering me an ad with 4 months validity with 10 ad posting. I have asked for an email from him (His name is vipin kumar [protected] as he has advised me... But the mail was sent from the id of akhilesh yadav (Kumar). After getting the mail and confirmation, i have made the payment of rs.1200/- using a citrus link he has forwarded me with reference order may3108a on 25th may, 2016.

And now, not only my first ad which i had converted to premium (Adid:[protected] is missing from the premium segment but also the new premium ad promised me with 10 ad posting and 4 month validity for which i have paid rs.1200/- has not made available to my account.

I started communicating with vipin first, then another executive mr. Abrar saleem has spoken to me a couple of times. But nothing has happened yet.

Why is this so from quikr? How quick can i get my issues resolved and my advertisements will be made available to my account?

If not, please process the refund of my money which comes to a total of rs.1504.57.

Awaiting your overnight action...

Rajkumar

I have ordered dining table through Quikr doorsteps (Order ID :[protected] date on 31 May 2016). With extreme frustration I am writing this mail. This is the fourth consecutive bad experience that i am having with Quikr. Everything will go smoothly till you make the payment at Quikr. Once your payment is done, then suddenly everything go wrong and after 2 days Quikr say that either your order has been cancelled or seller is not interested to sell the product and your money will be returned in 4 - 7 working days.

If it is 1 or 2 time occasionally, I may not take this issue as serious. But this is the 4th consecutive experience. Does Quikr has any intention/monitory benefit on keeping our money for 6 - 9 days? (imagine if average Rs. 5000 worth has been cancelled for minimum of 1000 members per day then it will come around 50 Lakh/day). I am on serious doubt of Quikr's reliability/ integrity?.

My final suggestion to the customers: Please dont go for Quikr and particularly Quikr doorsteps.

I am frustrated with quikr! I sold my bed, almirah, mattress and pillow (Ad id[protected] on may25 and it was delivered on may27 to the buyer itself. But still i haven't received any link where i need to update my bank details. Everytime i call them, i get a different response with promise of resolution. But no action has been taken. So essentially my bed, almirah, mattress and pillow is gone, and i have not got any money for it!!! I have attached the slip that was given to me by the courier person. Please help!!!

In april, i had put an ad on quikr to sell my lg washing machine. On may 11th 2016, i had accepted an offer of rs.8000 from a buyer and on the same day, the buyer paid the full amount to quikr. (The buyer confirmed with me on the same day.) on may 12th 2016, the workers from quikr came to my house to pick up the washing machine. The buyer confirmed that the washing machine arrived to them and was accepted on the same day. Quikr doorstep assured that the money would be transferred to my account 2 to 3 days after the product was delivered. I called the quikr customer care number after a week had gone by, as the money was still not received. They told me to wait for a few more days. I waited, but still no payment was made. I called the quikr customer service almost every day, but the only answer i got was 'the payment will be initiated soon'. The representatives of quikr were absolutely uninterested and did not help me at all, instead they only gave me false promises. Today is 3rd june 2016, and when i called them today they wasted my time again, instead of trying to solve my problem. I am extremely disappointed with quikr and its service. They have made me lose interest in online buying and selling. I am 100 percent sure that i will never use quikr ever again after this traumatic experience and i will make sure to tell everyone i know to avoid quikr too. I want my payment to be in my account within the next 24 hours.
Ad number[protected]

Ad id=[protected],
I have offered and buy this product. On 03-jun-2016.
I have made the payment and checked in my transaction status but the payment is showing lesser than what i paid.

I didnt even received any call regarding the further process of delivery.

Attached screen shot. Even the portal shows the transaction id is different than what i have received in mobile.

I have all details of my transaction and payment details with transation id.

I want to make an appeal either quikr should stop their pick up and delivery service or do something about it so that people like me can be saved from torture of booking things through quikr.

They are a cause of mental harassment. It's the second time in one month that i have to complaint about them. I don't understand why promise something you can't deliver. Do you think consumers are fool or something?

I booked a TV cabinet through them made the payment on 17 may 2016. they Even after repeated attempts calling them so many times sending them mail they couldn't just schedule the pick up and delivery as a result i was so fed up of these people that i had to cancel the order.

again i booked a double bed, They called scheduled the delivery for 2 june 4-8 p.m same result. just sit at home keep waiting for them but they never turn up. They are a pain for customers.It's highly irritating and so so frustrating . You feel helpless and pathetic.

I request people who are running this company save some thought for people like us. Don't make us feel disgusted. You charge 400-500 from seller for pick up same amount from buyer for delivery and what is the end product endless calls which we make endless mails endless wait you guys are so pathetic.I am absolutely frustrated with your service.