I have placed order with zed kurti on 25th july, 2020 with order number 1998 paying rs 598 but i haven't recieved the order till date and there is no website now (www.zedkurti.com). i recieved one message stating i will receive the order on 4th august, 2020 with no tracking or any other details. Kindly make sure if that is a legit one or kindly take actions to refund the money from zedkurti.
Razorpay customer support has been notified about the posted complaint.
Verified Support
Aug 06, 2020
Razorpay Customer Care's response Hi Anantha,
We checked and see that the payment with the given ref no (pay_FIpE7pqkIqV8wt) is successful transaction towards the merchant.
In case if you have not received the services yet and wish to raise a dispute against the transaction, kindly write to us at https://razorpay.com/support/#request and we will be glad to assist you.
Regards,
Team Razorpay