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Razorpay Complaints & Reviews

2.8
Updated: Sep 9, 2025
Complaints 3552
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Razorpay reviews & complaints page 132

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K
Krishan Panghal
Aug 8, 2020
Resolved
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Resolved

Buy a printer online from facebook delivery ab tak nhi hui
Aug 11, 2021
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Verified Support
Aug 10, 2020
Razorpay Customer Care's response
Hi Krishan,

Kindly write to us with your transaction details and contact number here : https://razorpay.com/support/#request and we will have this checked and get back to you with an update at the earliest

Regards,
Team Razorpay
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    K
    Krishan Panghal
    Aug 8, 2020
    Resolved
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    Resolved

    Address: Ukhalchana jjr haryana

    Buy a epson printer delivery nhi hui abhi tak
    Aug 11, 2021
    Complaint marked as Resolved 
    Razorpay customer support has been notified about the posted complaint.
    Verified Support
    Aug 10, 2020
    Razorpay Customer Care's response
    Hi Krishan,

    Kindly write to us with your transaction details and contact number here : https://razorpay.com/support/#request and we will have this checked and get back to you with an update at the earliest

    Regards,
    Team Razorpay
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      L
      Lakshmi Siri
      Aug 8, 2020
      Resolved
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      Resolved

      Address: Gujrat

      Hi team
      I have paid to fabzara website through razorpay. But later came to know it is a fake website

      I didn't even get confirmation from them.
      Please refund my money.
      Attached the transaction confirmation mail
      +1 photos
      Aug 11, 2021
      Complaint marked as Resolved 
      Razorpay customer support has been notified about the posted complaint.
      Aug 08, 2020
      Updated by Lakshmi Siri
      Please refund as soon as possible
      Verified Support
      Aug 10, 2020
      Razorpay Customer Care's response
      Hey Lakshmi,

      We are sorry to hear this and would like to help you out. Kindly raise a request on the following link: https://razorpay.com/support/#request along with the contact & transaction details. We will have this checked and get back to you with an update at the earliest.

      Regards,
      Team Razorpay
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        M
        Muskaan Dhawan
        Aug 8, 2020
        Resolved
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        Resolved

        I made a payment for my passport service for which i was charged 3000 when the actual fees was 1500
        +1 photos
        Aug 11, 2021
        Complaint marked as Resolved 
        Razorpay customer support has been notified about the posted complaint.
        Verified Support
        Aug 10, 2020
        Razorpay Customer Care's response
        Hi Muskaan,

        Good time talking to you. We have raised your concern with the merchant, by creating a dispute and waiting for a revert from them. We will keep you posted on the on-going email thread [3859164] with further updates. Requesting your co-operation while we get this sorted for you.

        Regards,
        Team Razorpay
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          M
          Muskaan Dhawan
          Aug 8, 2020
          Resolved
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          Resolved

          I made my payment through razorpay for which i was charged 3000 when the actual fee is 1500
          +1 photos
          Aug 11, 2021
          Complaint marked as Resolved 
          Razorpay customer support has been notified about the posted complaint.
          Verified Support
          Aug 10, 2020
          Razorpay Customer Care's response
          Hi Muskaan,

          Good time talking to you. We have raised your concern with the merchant, by creating a dispute and waiting for a revert from them. We will keep you posted on the on-going email thread [3859164] with further updates. Requesting your co-operation while we get this sorted for you.

          Regards,
          Team Razorpay
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            M
            Muskaan Dhawan
            Aug 8, 2020
            Resolved
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            Resolved

            I made my payment through razorpay for which the fees is 1000 but i was charged 2500
            +1 photos
            Aug 11, 2021
            Complaint marked as Resolved 
            Razorpay customer support has been notified about the posted complaint.
            Verified Support
            Aug 10, 2020
            Razorpay Customer Care's response
            Hi Muskaan,

            Good time talking to you. We have raised your concern with the merchant, by creating a dispute and waiting for a revert from them. We will keep you posted on the on-going email thread [3857353] with further updates. Requesting your co-operation while we get this sorted for you.

            Regards,
            Team Razorpay
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              M
              Muskaan Dhawan
              Aug 8, 2020
              Resolved
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              Resolved

              Website: Razorpay

              I made a payment from my passport service whose fee is 1000 but they charged me 2500. And they have submitted only 1000 to the passport office
              Aug 11, 2021
              Complaint marked as Resolved 
              Razorpay customer support has been notified about the posted complaint.
              Verified Support
              Aug 10, 2020
              Razorpay Customer Care's response
              Hi Muskaan,

              We would like to help you out. Kindly raise a request on the following link: https://razorpay.com/support/#request along with the contact & transaction details. We will get back to you regarding the same at the earliest.

              Regards,
              Team Razorpay
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                P
                Polomo
                Aug 7, 2020
                Resolved
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                Resolved

                This is to inform that i made a payment of rs 999 to shaw academy today for an e-certificate but due to technical issues the payment was not accepted at their end as the e-certificate is not purchased. Kindly refund the money at the earliest. The screen shots of payment made and non-acceptance by the merchant are attached herewith for your reference.
                +2 photos
                Aug 8, 2021
                Complaint marked as Resolved 
                Razorpay customer support has been notified about the posted complaint.
                Verified Support
                Aug 08, 2020
                Razorpay Customer Care's response
                Hi,

                We have received your request and are currently working on the same. Please do expect an update on the ticket [3834671] at the earliest. Appreciate your patience in the interim.

                Thanks & Regards,
                Team Razorpay
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                  G
                  gkp gk
                  Aug 6, 2020
                  Resolved
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                  Resolved

                  Address: 288 kamarajar nagar avanavadi tiruvannamalai

                  3233.40 easy loan amount august 02 pay payment failure and easy loan amount august 03 i am debeitcard used loan paid razor pay amount my account transferred please help me sir please help😢
                  +1 photos
                  Aug 11, 2021
                  Complaint marked as Resolved 
                  Razorpay customer support has been notified about the posted complaint.
                  Aug 06, 2020
                  Updated by gkp gk
                  My amount my account transferred please sir help

                  Verified Support
                  Aug 08, 2020
                  Razorpay Customer Care's response
                  Hi,

                  We have received your request and are currently working on the same. Please do expect an update on the ticket [3840753] at the earliest. Appreciate your patience in the interim.

                  Thanks & Regards,
                  Team Razorpay
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                    J
                    Jyothy Harikumar
                    Aug 6, 2020
                    Resolved
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                    Resolved

                    Website: pages.razorpay.com

                    I came to know about the data entry work on the razorpay site. I have paid Rs. 299/- against the application fee on 24.07.2020. But I have not received User id password so far. Kindly look into the matter and do the needful.
                    Thanking you,
                    Jyothy Harikumar
                    +1 photos
                    Aug 11, 2021
                    Complaint marked as Resolved 
                    Razorpay customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 08, 2020
                    Razorpay Customer Care's response
                    Hey Jyothi,

                    We see that the payment is successful towards the merchant and is associated with the ID: pay_FIF2G1jBt4GzSY. Kindly contact the merchant for any service/refund related query.
                    You may also track the status of the transaction here: https://bit.ly/2Tcxn69.

                    Feel free to write to us here: https://razorpay.com/support/#requestfor any assistance, we will be glad to help you out.

                    Thanks & Regards,
                    Team Razorpay
                    Sir, please refund the amount (Rs. 299).
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                      C
                      Chandini.D
                      from Bengaluru, Karnataka
                      Aug 6, 2020
                      Resolved
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                      Resolved

                      Made payment through razorpay to fabzara... No order confirmation... No updates... No one is receiving the calls... Nor replying to mails.. Fabzara is not at all responding
                      +1 photos
                      Aug 11, 2021
                      Complaint marked as Resolved 
                      Razorpay customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 08, 2020
                      Razorpay Customer Care's response
                      Hi Chandini,

                      We have raised a request on your behalf and are currently working on the same internally. Kindly expect an update on the ticket [3858717] at the earliest. Appreciate your patience in the interim.

                      Thanks & Regards,
                      Team Razorpay
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                        C
                        Chandini.D
                        from Bengaluru, Karnataka
                        Aug 6, 2020
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                        No order update... No confirmation... No receipt received... Made payment through razorpay to fabzara... No reply... Don't know whether I get my deliver or what
                        +1 photos
                        Razorpay customer support has been notified about the posted complaint.
                        Aug 06, 2020
                        Updated by Chandini.D
                        No reply from fabzara team... No order confirmation...
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                          C
                          Chandini.D
                          from Bengaluru, Karnataka
                          Aug 6, 2020
                          Resolved
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                          Resolved

                          Made online payment via razor pay... No order confirmation no receipt... I don't know whether they will deliver my order?? No single update... Don't know whom to contact... Number has been switched off...
                          +1 photos
                          Aug 13, 2021
                          Complaint marked as Resolved 
                          Razorpay customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 08, 2020
                          Razorpay Customer Care's response
                          Hi Chandini,

                          We have raised a request on your behalf and are currently working on the same internally. Kindly expect an update on the ticket [3858717] at the earliest. Appreciate your patience in the interim.

                          Thanks & Regards,
                          Team Razorpay
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                            S
                            Sabir maknojiya
                            Aug 6, 2020
                            Resolved
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                            Resolved

                            Address: Banglor karnatak

                            Sir mene gadgets panel me se order kiya hai koi order hi nahi deta sir muje rifende vapis chhiye
                            +1 photos
                            Sep 11, 2021
                            Complaint marked as Resolved 
                            Razorpay customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 06, 2020
                            Razorpay Customer Care's response
                            Hi Sabir,

                            We checked and see that the payment with the given ref no (pay_FGEaEZ5t76sEun) is successful transaction towards the merchant.
                            In case if you have not received the services yet and wish to raise a dispute against the transaction, kindly write to us at https://razorpay.com/support/#request and we will be glad to assist you.

                            Regards,
                            Team Razorpay
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                              C
                              Chandini.D
                              from Bengaluru, Karnataka
                              Aug 6, 2020
                              Resolved
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                              Resolved

                              Address: Surat... Gujarat

                              Hello... I have made order of saree n suits in fabzara... Through razorpay... Amount got debited... But there is no order confirmation... No receipt received... Do i really get the product???
                              Sep 11, 2021
                              Complaint marked as Resolved 
                              Razorpay customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 06, 2020
                              Razorpay Customer Care's response
                              Hi Chandini,

                              We are sorry to hear this. Kindly write to us with your transaction details and contact number here: https://razorpay.com/support/#request
                              so that we can check the status of the transaction and get back to you at the earliest.

                              Regards,
                              Team Razorpay
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                                S
                                Sabir maknojiya
                                Aug 6, 2020
                                Resolved
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                                Resolved

                                Address: Anmol colour meta Basu road near palanpur Gujarat

                                Earbird order karyo hato
                                +1 photos
                                Sep 11, 2021
                                Complaint marked as Resolved 
                                Razorpay customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 06, 2020
                                Razorpay Customer Care's response
                                Hi Sabir,

                                We checked and see that the payment with the given ref no (pay_FGEaEZ5t76sEun) is successful transaction towards the merchant.
                                In case if you have not received the services yet and wish to raise a dispute against the transaction, kindly write to us at https://razorpay.com/support/#request and we will be glad to assist you.

                                Regards,
                                Team Razorpay
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                                  R
                                  Ruben Tudu
                                  Aug 6, 2020
                                  Resolved
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                                  Resolved

                                  Address: Bengaluru

                                  I ordered a T-Shirt from finifoxfashion.in(order no.53520) and i had paid from razorpay of Rs.365 on 26/7/20. But now the site is not working saying Invalid SLL Certificate...Plzzz refund the amount...The delivery is not yet recieved...
                                  +1 photos
                                  Sep 11, 2021
                                  Complaint marked as Resolved 
                                  Razorpay customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 06, 2020
                                  Razorpay Customer Care's response
                                  Hi Ruben,

                                  We are sorry to hear this. Kindly write to us with your transaction details and contact number here: https://razorpay.com/support/#request
                                  so that we can have this looked into and assist you further.

                                  Regards,
                                  Team Razorpay
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                                    A
                                    Anantha M S
                                    Aug 6, 2020
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                                    Address: Surat

                                    I have placed order with zed kurti on 25th july, 2020 with order number 1998 paying rs 598 but i haven't recieved the order till date and there is no website now (www.zedkurti.com). i recieved one message stating i will receive the order on 4th august, 2020 with no tracking or any other details. Kindly make sure if that is a legit one or kindly take actions to refund the money from zedkurti.
                                    +1 photos
                                    Razorpay customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 06, 2020
                                    Razorpay Customer Care's response
                                    Hi Anantha,

                                    We checked and see that the payment with the given ref no (pay_FIpE7pqkIqV8wt) is successful transaction towards the merchant.
                                    In case if you have not received the services yet and wish to raise a dispute against the transaction, kindly write to us at https://razorpay.com/support/#request and we will be glad to assist you.

                                    Regards,
                                    Team Razorpay
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                                      M
                                      Mahak Bhattad
                                      Aug 6, 2020
                                      Resolved
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                                      Resolved

                                      Sir i have placed an order of kurti of rupees 299 on zedkurti and then payment to razorpay.com. I i was given the notice that my order will be received to to me by 4th of august. But i have not received my order yet so please return my money or give my order as fast as possible.
                                      Sep 11, 2021
                                      Complaint marked as Resolved 
                                      Razorpay customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 06, 2020
                                      Razorpay Customer Care's response
                                      Hi Mahak,

                                      We are sorry to hear this. Kindly write to us with your transaction details and contact number here: https://razorpay.com/support/#request
                                      so that we can have this looked into and get back to you at the earliest.

                                      Regards,
                                      Team Razorpay
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                                        P
                                        prakriya akash
                                        Aug 4, 2020
                                        Resolved
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                                        Resolved

                                        Address: Ramnagar mandhana kanpur nagar.

                                        Sir
                                        Plz [protected]
                                        Maine cash bean par repayment ki thi.04/08/2020 ko mere a/c se paisa bhi cut gaya aur cash bean par payment bhi ni hui hi.plz chek me.[protected] akash tripathi.
                                        +2 photos
                                        Sep 18, 2021
                                        Complaint marked as Resolved 
                                        Razorpay customer support has been notified about the posted complaint.
                                        Verified Support
                                        Aug 06, 2020
                                        Razorpay Customer Care's response
                                        Hi Akash,

                                        We are sorry to hear this. Kindly write to us with your transaction details and contact number here: https://razorpay.com/support/#request
                                        so that we can have the status of the payment checked and get back to you regarding the same at the earliest.

                                        Regards,
                                        Team Razorpay
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