Claimed

Red Bus Complaints & Reviews

3.4
Last updated May 8, 2024
Complaints 3903
Resolved
2490
Unresolved
1413
Quick Links
Statistics
Share
Contacts

File a complaint to Red Bus

Having problems with Red Bus?

File a complaint and get it resolved by Red Bus customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Red Bus
Customer Service Contacts

Red Bus Phone Numbers

Mobile
+91 80 3941 2345
535
387

Red Bus Website

Red Bus Head Office Address

Domlur Layout, Karnataka
Bangalore
Bangalore District
Karnataka
India
560071

Red Bus reviews & complaints page 26

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
Vinnubhaiiii
from Karwar, Karnataka
Jun 22, 2022
Jun 23, 2022
This thread was updated on Jun 23, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Auto rickshaw driver cheated on me

Reference - Vehicle No. KA 30 A 3058
Place:- Karwar, Karnataka
Respected Sir,
From Tehsildar Office to Kodibag they normally charge Rs.20 but Auto driver told me to give Rs.80 forcefully on the way and also picked up many passengers . It wasn't even a special one. Kindly take some strict action against him as he may cheat many people....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
I
Irfan00001
Jun 21, 2022
Jun 23, 2022
This thread was updated on Jun 23, 2022
Report
Copy

Payment is debited twice

A payment error had occurred while Google pay transaction, which was cancelled and no tickets have been booked. The amount have been debited without getting my bookings. I again tried with phonepay to make it successful. My money have been transferred to rebus acc without availing me any tickets...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
simmi028
from Noida, Uttar Pradesh
Jun 20, 2022
Jun 20, 2022
This thread was updated on Jun 20, 2022
Report
Copy

Late of bus

Website:Redbus.in

I booked a bus on 18 and 19th of june 2022 respectively and both the days I’ve faced the delay of 2 hours.
Also the bus captain do not provide the location. They delayed the bus by saying it will take 10 mins to reach at the destination and by continuing the 10 mins thing they took 2 hours.
It was a mental torture of 2 hours that too in the night.
I want the compensation. Also the way I can reach the higher authorities....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
Harikrishna Mutyala
Jun 19, 2022
Jun 20, 2022
This thread was updated on Jun 20, 2022
Report
Copy

Bus broken down and refund amount

I have booked ticket in redbus from Raipur to Hyderabad. The travels name is Kanker Roadways on dated[protected]. The bus was broken down after 2 hrs journey. And then we have waited till 11:00 PM one ordinary bus came and reached some other place from their some other bus sleeper but small bus not seating capacity of the same so I have adjusted like 2 persons in one seat and suppose to reach at 9:00AM and reached at afternoon 3:00PM and...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Shanya Sinha
Jun 19, 2022
Jun 24, 2022
This thread was updated on Jun 24, 2022
Report
Copy

Related to Refund

I had booked a ticket dated 16th June 2022 from Darbhanga to Hazaribagh in Pappu Travels and it showed that it was an AC bus but while traveling I came to know that it was a Non-AC bus. The amount paid by me was Rs. 855 (inclusive of GST and Service Charge).

I would like to draw your kind attention regarding this misunderstanding and request you to refund my money. I look forward to receiving the refund....
Helpful
1 other people found this review helpful
1 found this helpful
2 Comments
Report
Copy
M
Maahi chouhan
Jun 18, 2022
Jun 20, 2022
This thread was updated on Jun 20, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bus ticket not generate payment was done

Address:Indore

Transaction ID[protected] Payment 420rs is done but ticket not confirmed please refund my payment then i confirm my ticket from other sources....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Adma33dr
Jun 18, 2022
Jun 20, 2022
This thread was updated on Jun 20, 2022
Report
Copy

Quick cancellation before one hour of journey

Address:Balaji Colony Tirupati, 561, Ground floor

I have faced difficulties both physically and mentally due to the irresponsible and unethical conduct of Orange bus and travels ( Chennai[protected], bus departure time 5:30pm and by 4:30pm of same day just before one hour they cancelled the bus. No response from the redbus....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Divipriya s
Jun 18, 2022
Jun 20, 2022
This thread was updated on Jun 20, 2022
Report
Copy

Money deducted but ticket not booked

I have booked a ticket in redbus and done a payment through Google pay money got deducted but payment got failed hence ticket is not booked . How/when my money will be refund to my account...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
BalvantP
from Ahmedabad, Gujarat
Jun 17, 2022
Jun 20, 2022
This thread was updated on Jun 20, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non Providing Service

Address:C-24, Chenpur society, Chenpur Gam, B/H, IOC Depo, D-Cabin, Sabarmati, Ahmedabad - 382470

To,
Red Bus,
Respected Authority,

I am Resident of C-24, Chenpur society, Chenpur Gam, B/H, IOC Depo, D-Cabin, Sabarmati, Ahmedabad - 382470, I had reserved Ticket with Reference to Ticket No.TR 7D14490668 With fare of INR Rs.1258/- from Ajmer to Ahmedabad Seat No. S9 at 05:13 PM in evening on 15 June 2022 from Ajmer. Instead of on time service I was not pick up from the location from where bus was suppose...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
G
Gulam 0001
from Delhi, Delhi
Jun 17, 2022
Jun 20, 2022
This thread was updated on Jun 20, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bus cancelled by bus operator, not refund credited yet last 7 days

Address:India, banglore
Website:WWW Redbus.Com

I booked bus by REDBUS
Date -10/06/2022 (Gokul tour and travel)
PNR-TR[protected]
SEAT-3, 4, 6
ONE OR SEAT
PNR-TR[protected]
SEAT-11
I was arriving my boarding point I called bus operator before 1 hour bus boarding time he said bus is cancelled due to engine damage, I asked him my refund?

He said you will get 100% refund in 24hrs
(I record his call) ([protected]) operator...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Akashdhankani
from Ahmedabad, Gujarat
Jun 13, 2022
Jun 15, 2022
This thread was updated on Jun 15, 2022
Report
Copy

Bus arrived late

I am akash

I travelled with my parents by redbus on June 12 from Chandigarh to manali . Operator Laxmi holidays bus timing 21:50 ..

Bus arrived late at boarding point and drop late at dropping point I missed my further journey for rohtang pass and lost 12k inr as I paid for the person in advance ...

I want full refund of my bus booking .. but redbus not giving me good response as they keep calling...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Aravinda.M
Jun 13, 2022
Jun 15, 2022
This thread was updated on Jun 15, 2022
Report
Copy

Ticket invoice copy

Please send me the invoice copy for the image details sent...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
L
lalitkothari86
from Nagram, Uttar Pradesh
Jun 13, 2022
Jun 14, 2022
This thread was updated on Jun 14, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Force Booking Cancelation By Bus Operator. Tired trying to reach Red Bus Customer Care

Address:AJMER

Dear Concern,

I have booked ticket for 12th June, 22 from Ajmer City to Delhi.

Ticket Number- TR7A6277****

Bus Operator- Ashok Travels, Ajmer

They have given 3 Boarding points in Ajmer City, as mentioned below and I have selected nearest one i.e Railway Station.

1. Hazari Bagh

2.Railway Station

3. Ghugra Ghati Ajmer

But...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
RajKiran99
Jun 13, 2022
Jun 14, 2022
This thread was updated on Jun 14, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund amount is received yet

I have book the ticket from Bangalore to Visakhapatnam on[protected] through Rajesh Transports, And they have sent what's app message that refund amount of 2857.68/- has been successfully credited back to your NB account on[protected].

But I did not receive the amount yet and I have raise the complanate in Red bus but they are responding anything.

Ticket number: TR6Z92620835

Please help me on...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shruthi Chandran
Jun 12, 2022
Jun 14, 2022
This thread was updated on Jun 14, 2022
Report
Copy

Bus arrival late

Address:Chidambaram

I have booked my travel in Red bus on Sunday 12 2022 at 10.50 bus is 1 hr late although we came after 1 hr, when we tried calling travel again said late in 1 hr tottaly 2 hrs late to reach the departure time...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
rajsingh01
from Ahmedabad, Gujarat
Jun 12, 2022
Jun 20, 2022
This thread was updated on Jun 20, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No bus service arrived.

Address:Ahmedabad, Gujarat

I had my ticket booked ( TR[protected]) on 11th June from ADALAJ to SHIROHI. Red bus did not send me the bus number neither the contact number of the bus driver. I did not receive a single Call from the bus operator and i was waiting at the stop for 2 hours at 7 in the morning. I received no bus information from red bus and no call from anyone regarding my bus. I was at a place where 100 buses arrive every hour how am I supposed to know my...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Deepak Kalro
Jun 11, 2022
Jun 14, 2022
This thread was updated on Jun 14, 2022
Report
Copy

Jai Sai RoadLinks worst service

Hi,
Had booked TR6Y60208125, but bus was 2 hrs late & driver was at different point & when asked to come didn't turn up & just went away.
Requesting refund.
Please process it....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
Kirupavathi S
Jun 10, 2022
Jun 14, 2022
This thread was updated on Jun 14, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Irresponsible bus driver

Hello,
This is kirupavathi. For past three days i have made complaint with customer care support persons. Still I don't get any kind of response from them. Treating the customers like this is very bad.
The issue is bus driver didn't pick me up in the boarding point even so many remainders. I called him many times. Still I didn't get any refund. I felt cheated. No one is giving proper response.
Ticket number
T0R[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Satheesh18
Jun 10, 2022
Jun 14, 2022
This thread was updated on Jun 14, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Double the charge collected

Hi There,

Normally the bus fare from Chennai to the southern districts is around 1000 to 1200 at the max. Now on weekends, they have been charged doubly from the normal fare. The cost would come to around 2600 to 2800. Please take the necessary action....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Marrimadhukiran40
from Hyderabad, Telangana
Jun 10, 2022
Jun 14, 2022
This thread was updated on Jun 14, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund money from redbus

Address:Hyderabed

Hi Im madhu,
I have booked two tickets from Shiridi to Hyderabad on[protected], evening 7:30pm at kamakshi tours & travels.
But i get call from kamakshi tours & travels on that day bus service was cancelled...soo please contact ur redbus to refund my money...
Ticket no : TR[protected]
PNR no : 138996
Could you please refund my money as soon as possible..
Thank you...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy