Red Bus Complaints & Reviews

I booked an online ticket for 11:50 pm (12 Aug 22) Holiday Appeal Private Limited through redbus from CHD to KASOL. I followed up with the conductor and travel agents before reaching boarding points, in that time they told me, the bus is delayed by 30 mins. it was already late for me, after some time I tried to call again, but that time they told me that driver had chosen a different shortest route and they'll not be able to come to the boarding point as they were already far away from that point. it was a very terrible experience with redbus, I was waiting for them at 1 AM and they were giving such excuses. I could not find any other alternate, now I need a complete refund back. but the traveling agent did not respond.

I have booked a ticket on red bus but I didn't get a confirmation message nor the ticket link to my email but the amount ( 500rs ) has been deducted . Why is that ?
Will my money be refunded .

Ticket ID - TR[protected]

I was well with in my 8 hour limit that redbus mentioned to reschedule my ticket. The passenger who is supposed to travel with me is down with covid and redbus is inhuman enough to not help me with this and they denied the request to reschedule. They are looting the 4k I paid for them. Can someone please take necessary actions against them ?

My self Tejal Patil i booked a bus from Pune to Dhule. Date -10/08/2022 booking PNR[protected] . Bus no GA 07 F 8980 Paulo travels the arrival time was given 11.00 pm i went before 10 to 15 mins then i got a msg that the bus is delayed for 45 mins after 11.45 the pickup men and the driver switched off there mobiles and i waited till 1.30am at that place this is ridiculous still the bus didn’t arrive i want my money refunded asap ….

Dear Sir/Madam,
August 11 I have booked bus ticket From Hosur to Aluva through Amazon pay. Bus booking service has powered by redbus.Travels Name is Jai Sai Road links.My Boarding time is 9: 00 PM
So I was waited at boarding point since 8:40PM.
Bus has crossed the my boarding point at 9:45 PM. I had tried to stopped the bus but bus operator has not stopped the bus at my boarding point.Eventhough i tried to call the Bus operators few minutes before the bus arrival time but I didn't get any response from them. After sometime bus operator has reported that bus crossed from your boarding point He said. Simply they people said bus has crossed.My ticket amount is 1993.95 RS. My planned activities are totally get spoiled.

Please find the Ticket details below
Ticket ID : 97F7SRDF
PNR : JAIM8BI51M494

Red bus driver provides wrong information we are irritating for the cheap services.we was waiting drom 5:30 to 9:30 pm
Provide times from driver which is 5:30 but bus comes on 9:30

06/08/2022 my booking kurnool to Bangalore not ticket complete but my account amount 2123/-debit.plese my amount refunded my saving account.

Recently I booked 6 bus Tickets from redbus For my Travel from New Delhi to Haridwar. meanwhile, on the journey, I complained to the bus operator and red bus for different seats provided and also water dropped from the upper, bad seat, and not provide accommodation wich they mention in the ticket. That's why we complained to the red bus and bus operator about changing seats and more. but the bus operator denied and cancelled our journey meanwhile travelling. and then after they have dropped us on mid of highway. and also grab our luggage on the road. at that time heavy rainfall. and they have not arranged any other transportation for our journey. we have called to bus operator and redbus customer executive many times. but no one gets a good solution we are waiting on the road for 4-5 hours for alternate vehical but no one can ride us and no one can lift us. and also 200km Left for our destination. then after I arranged one trip from Delhi for emergeny travel and I had pay 8000 rs for my alternat travel way. and at that time customer executive said you can arrange a taxi in the local place where we dropped. but then after they are not paying my other money which I paid for an alternative way. because I have booked a taxi because they have not arranged any alternate travel. because I have waited on the road for 5-6 hours we have given lots of time for our solution but no one can help that's why I complained. we request to you please pay 8000 rs which I spent alternative vehicle.

I booked bus from Chandigarh to Mathura, but due to miss happening i want to cancel my ticket but red bus showing technical error but they showing how much deduct during cancelation, i am trying from last 4 days. They just need commission only that's why they taking much time to cancel ticket.
After that i mail to Bus operator regarding this they reply me:-
New Response!!

A reply has been added by the on your ticket 14507. Kindly follow this link #14507 to get the insight of the message.

Here go the ticket message:

Dear DINESH KUMAR

Thank you for writing RSRTC-Helpdesk

as requested for request id 14507 we found that your ticket was booked from RedBus. So we are unable to fetch any details from our side so kindly contact to redbus team for the refund status and process.

Email for your refrence : [protected]@redbus.in

we value your relationship with us .

Regards

RSRTC -Helpdesk

Msrtc bus cancled 10 days ago but still not update about this bus solapr Nashik time 6.45 AM

Dear Team,

I made a booking on 09th August 22 from Patiala to Kashmere Gate New Delhi seat no.25(pepsu volvo av 5am 10 Aug passenger name prajanya) at 9:21 pm.

I made a payment of Rs 732/- thru Google pay at 9:24pm on google pay.

The payment has been debited from my end and credited into your account but the system failed and the ticket was not issued.

I tried calling customer care and they insisted that the payment is not rec'd in your end and asked me to check with my Bank.

I have checked with my Bank and found that the payment of Rs 732/-has been duly credited to redBus.

The UPI transaction ID is[protected] dated 09 August 22.

Kindly look into the matter and resolve to make the refund at the earliest.

Dear sir/ ma'am
I booked Chanakya traval from red bus, for pune to sultanpur, but drive drop me at mehkar. 11km far from my destination.

Traval no. MH29 M8492 driver no. [protected]

We booked ticked they switched off the mobile and no response. The ticket was booked via redbus

On 10/08/2022, a ticket was booked by me from RedBus App for a single seat from Indore to Gwalior in the name of Swatik Gupta, the single seat was being shown on the App but when we sat in the bus, we shared that seat. It was told that 2 persons will travel on that seat. When we talked to Bus person in this regard, he said that it is only in seat sharing, you should contact RedBus in this regard. But we could not be contacted in redbus, due to which I did not make that journey. My time and money both wasted due to red bus mistake.
I request redbus to kindly refund my ticket money.
thank you
Name- Neeraj Gupta
Mob- [protected]
Ticket- TR[protected]
Indore to Gwalior
Ticket holder- Swastik Gupta

Dear Team,

I made a booking on 09th August 22 from Patiala to Kashmere Gate New Delhi seat no.25(pepsu volvo av 5am 10 Aug passenger name prajanya) at 9:21 pm.

I made a payment of Rs 732/- thru Google pay at 9:24pm on google pay.

The payment has been debited from my end and credited into your account but the system failed and the ticket was not issued.

I tried calling customer care and they insisted that the payment is not rec'd in your end and asked me to check with my Bank.

I have checked with my Bank and found that the payment of Rs 732/-has been duly credited to redBus.

The UPI transaction ID is[protected] dated 09 August 22.

Kindly look into the matter and resolve to make the refund at the earliest.

Dear Team,

I made a booking on 09th August 22 from Patiala to Kashmere Gate New delhi seat no.25(pepsu volvo av 5am 10 Aug passenger name prajanya) at 9:21 pm .

I made a payment of Rs 732/- thru Google pay at 9:24pm on google pay.

The payment has been debited from my end and credited into your account but the system failed and the ticket was not issued.

I tried calling customer...

A day earlier i booked a AC single sleeper bus which was scheduled to read boarding place at 6:40 p.m. After I already pass 20 minutes waiting for bus and checked my ticket with the traveler company, I get to know that my bus got re-scheduled to 1 hour late and my seat was also changed to AC double sleeper which is not approved by me. It made me utter disappointed as I wanted and booked ticket for AC single sleeper and for that only

Bus driver didn't switch on the ac and threw a burning cigarette on my seat through the window because I opened it due to suffocation.

I want a refund because my bus got delayed by 3 and a half hr ...i wasn't able to board it came too late ..when i asked the drived h said it's late by half hr but came 3 and a hlaf hr late
...very poor service by red bus ...

Today 09/08/2022 my booking of travels number MH26 N5930( sharma travels ) from pune to nanded at departure time 7.45 the operators and driver they hold me for upto 2.30 hr and then they told me travels cancelled deu to technical problem this inproper behavior is not good for any passenger.