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Red Bus Complaints & Reviews

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Last updated Apr 13, 2024
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Red Bus reviews & complaints page 28

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M
Manav_kapoor
from Amritsar, Punjab
May 29, 2022
Jun 4, 2022
This thread was updated on Jun 4, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

About ticket fare

This is inform you that we booked our tickets from gurugram (gurgaon) to Amritsar.
They charged total 2052 rupees for simple 2 seater ticket. That is expensive to us cz this fare is similar to sleeper seat .so i want pls refund are left money.and charge only reasonable and true fair .....
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Anisha Alexander
May 29, 2022
Jun 4, 2022
This thread was updated on Jun 4, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cashback not received

I booked a trip on redbus through Google pay and used a coupon code GPSAVE on 17 May. I won a cashback scratch card of 123/- and shows it will be credited to your account within 7 days but its been 12 days and not yet credited. It is still processing. And regarding the issue I tried contacting customer care and unable to connect to the executive...
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pradeepa SHETTY
May 28, 2022
Jun 4, 2022
This thread was updated on Jun 4, 2022
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Difference in seat map

Address:padil shanti nagar mangalore

I have booked Reshma bus R-5 in Redbus journey date 28/05/22 bangalore to Padil. in red bus seat map seat no 10L, 11L. is in middle i booked that seat..when we commenced journey cleaner told 10L & 11L. is send row of last..is it redbus seat map right or wrong..how it is possible....
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DebojitSadhukhan
from Kolkata, West Bengal
May 28, 2022
Jun 4, 2022
This thread was updated on Jun 4, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No bus provided for Ticket Number: TR6R75469359, PNR No: 6746BP87

I Debojit Sadhukhan booked 4 tickets with above mentioned ticked number but there was no bus provided there was no traveller in the above metion name and contact details provided was not correct, such huge dissapointing and harrassing situation, while contacting redbus contact to there was no response please do the need ful so that we could get the refund...
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amit.st
May 27, 2022
Jun 4, 2022
This thread was updated on Jun 4, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay inspite of primo service and misbehaviour of operator

I booked the RS travel service from delhi to faizabad from red bus services, bus was about deprt at 9:05 pm from the boarding point akshardham as per my booking details.
But operator told that bus will depart from mayur vihar extension (near ceown plaza, pillar no.132) without any written information.
However bus reached at pillar 132 at 9:15 pm and they told it will start around 10:30 without any reason/breakdown, after requesting...
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Shitalraj Pawar
May 27, 2022
Jun 4, 2022
This thread was updated on Jun 4, 2022
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Allowed aboarding of alcoholics in bus

Address:Ichalkaranji

An alcoholic allowed to aboard in RedBus. He had no reservation
.He is smelling very bad. Spitted on my bag, did argument and Bus guys did nothing. Do action on Ashoka travel bus no. MH09CV0729...
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Pravin Ekhar
May 26, 2022
Jun 4, 2022
This thread was updated on Jun 4, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bus is failed already delayed no proper tyre, break , Stepney

Hi Redbus

Pl go through trail mail as I have booked ticket from Wardha to Pune on 26-5 and bus condition is not ok ..no Stepney available, tyre are failed to travel and break system also not in proper condition...

Already my journey has been disturbed and delayed by 5 hr..I got report regarding this bus as it is already in worst condition and reached Nagpur from Pune by 5-6 hrs late from last two days...
br...
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Kishore kumaru
from Chennai, Tamil Nadu
May 26, 2022
Jun 7, 2022
This thread was updated on Jun 7, 2022
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Conductor used abusive language and attempted to physically abuse

This is Dr. Kishore Kumar from Chennai. I travelled from Coimbatore to Chennai on 26/05/2022, 9:30 pm in A1 Travels bus number TN66AH6825. I had a shocking and very offensive experience with the conductor. Although I was on time to the boarding point, he refused to share the location and used abusive language stating me to cancel the ticket. After I boarded, on further argument, he attempted to physically abuse me. I would like to escalate...
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surabhi chits ltd surabhi chits ltd
May 26, 2022
Jun 4, 2022
This thread was updated on Jun 4, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I lost my money from phonepe while booking tickets in redbus

Address:Rashmi H R #5 Gajendra Towers 11th Main, 4th Block, Jaynagar , Bangalore-560011

I lost my money from phonepe while booking tickets in redbus
amount of Rs.926...
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R Raveen sanjay
May 25, 2022
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Payment failure but money debited from account

I was trying to book a ticket from red bus site from chennai to Trivandrum but while doing payment i taken the option of Google pay and scanned the QR code and paid and money debited but ticket was not booked . So I need a refund to my account...
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Anita Sujeeth
May 25, 2022
Jun 4, 2022
This thread was updated on Jun 4, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harassment to Senior Citizen customers

Had pathetic experience travelling with Zing bus partner from Red Bus Pune. We had booked return ticket from Pune to Ahmedabad on 24th May 2022 with PNR no ZB[protected]. Faced multiple issues firstly there was no means to contact the conductor on mobile no [protected] as same was continuosly switched off. My senior citizen parents and my sister were travelling and they were getting delayed due to heavy traffic but somehow we rushed and reached...
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R
rajansuk
May 24, 2022
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Refund of tkt No TR6H45863325

Address:Thane

Subject Tkt booked for our engineer Mr Ravikiran Chaugule . Due to technical reason bus did not complete journey from THANE to DEWAS on 19.05.2022.

Hence refund should have been given immediately, Till date we have not received the same.

Booking was done thru [protected]@hotmail.com
my contact no [protected]...
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V
velsrajkumar
May 23, 2022
Jun 14, 2022
This thread was updated on Jun 14, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding amount not refunded

I have booked bus from Red bus app from Pallapatti to Chennai on[protected], but the bus has been cancelled ny the operator Swasti travels. I have initiated the refund of Rs. 1470/- said by Red bus app. But till now the amount has not been refunded. Also whenever I enquired the customer care they said it will be resolved in two days, two hours like that. But it has not happened. Merely one month has been over, but my amount has not been received...
+2 photos
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Sunnybss
May 23, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ticket Booked, Bus got Cancelled or Seized, Did not receive refund New Shivam Travels

I had booked ticket on redBus site on 14th May 2022 from Jammu to Amritsar for travel on same day with New Shivam Travles at 11:30 AM . Bus ticket PNR number 675TDJNZ.
Red bus did not share the bus number and shared only the operator number and no bus tracking was available.

I communicated with operator about my boarding location well in advance.
around 11:30 i started communicating with operator for the bus...
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Sandeep Badwal
May 22, 2022
May 22, 2022
This thread was updated on May 22, 2022
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Complaining about poor facilities

Address:F2A-1001, GOLFLINKS RESIDENCY, DWARKA SECTOR 18B , NEW DELHI

I have booked my 4 seats from Delhi to Mussoorie for a travel dated 22/05/2022. First of all at the last moment your service provider "India Tours and Travel" changed our booked seat. Bus conditions are pathetic. AC is not working at all, totally ineffective. If bus is mentioned as an AC vehicle then what is the usage of fans inside bus Costumer dealing is very poor. Behaviour of Attendant on bus is very poor. Atleast redbus have to conduct...
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Arul patel
May 21, 2022
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Bus got cancelled

Address:Hyderabad telangana

I have already registered my problem but until date our refund is not initiated in my account kindly give me my refund i have reseeved ur ceat on fast track tour and travels 19 may from Hyderabad to jabalpur plz give me my refund...
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Amit Pathry
May 21, 2022
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Bus not arrived and have not received refund too

I booked ticket from Haldwani to Delhi 20th May 2022 @ 10pm (thru Royal Safari) by name of Vinit Pathri (Mob [protected])
I was waiting at pickup point since 09:30pm (Hotel OK as mentioned in itinerary)

I called up your Customer Care Executive named (Sidhu) who told me to wait their...i was their till 11:15pm around this time git connected with bus operator, he literally used Abusive Language and denied.to give the service)br...
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Manoj Kumar Vinoth
May 20, 2022
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Staff worst behaviour, dropped different location

Address:Salem

Today I have travelled from Bangalore to salem by bharathi bus. I never had these kind of drivers in my life. His behaviour was very very worst. And he dropped me 10km before my dropping point where no one is there, no auto, no buses . I struggled lot today . Please don't have these kind of bus service in red bus. It will impact redbus rating....
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mangoose02
May 20, 2022
Jun 30, 2022
This thread was updated on Jun 30, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bus got cancelled by operator and no refund is given.

I booked a bus from Mumbai to Mangalore on May 14, 2022. The travel date was May 15, 2002. I selected the boarding point as Ghatkoper (E) at 12:20 PM. I reached the location at the right time, and I contacted the person, and he told me that the bus was cancelled and they could only provide tickets for the next day's trip. I immediately messaged the RedBus complaint portal and they assured me they would check with the operator and issue a...
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Arul patel
May 20, 2022
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Bus got cancelled

Address:Hyderabad telangana

Bus got cancelled and not arrived so we have facing issue we have reserve our ceat from Hyderabad to jabalpur .bus name fast track tour and travels i have booked ticket for 19 may so kindly refund my total account and initiate my respective bank account ....
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