Red Bus Complaints & Reviews

I had booked a ticket for our journey on 12th August, 2022(Friday) from Kolkata Esplanade to Digha :

Ticket Number: TR7E30358923
PNR No: 77EVHKJDegarding this
Bus Name: City Express (Shinjini)

On 11th July, 2022 (Monday), I have cancelled the ticket and opted for a refund but still I haven't got my refund of Rs.793.80 back yet. After 8 days I am finally complaining.Please help me regarding the matter.

I have booked my ticket from Pune to Mumbai on 17 th July ! The bus timing was 5:35 I just got late by 5-10 mins, so they moved the bus and the bus driver tone was not good he was not ready to wait at all, I always book my journey by redbus and that too from neeta bus this is the very bus tym neeta bus was on tym otherwise everytime I have to wait for neeta bus for atleast 20-25 mins! If they waited us for so long we are not complaining them for reduce the money then why they are not waiting for us if we are late for 5-10 mins this is very rude! I talked with executive and he was lyk we can't shift you in other bus it was ur fault you were late nor even we can refund ! I was standing in a road and after not getting any reply fr them I have taken private cab and gone to Mumbai ! This is not the way to behave with a customer ! I'll raise complain against redbus if they will no refund me !

Hi Team,

This is regarding my issue with Redbus and Zing bus. I booked my ticket no (TR8A[protected]from Amritsar to Delhi on Thursday 14 July 2022 at 7:50 P.M. Redbus gave me information of the booking was confirmed and money has been debited but they didn't provide proper booking details like the bus number which is important for our journey. I tried to call the bus operator his name was Marshal but couldn't reach them by call and their WhatsApp was providing autoreply messages.

I came to the boarding point with my family at Guru Kripa Tour & travel bus stand. Mr. Amit person from the Zingbus side informed me your ticket was canceled at 7.50 P.M but I didn't get any cancellation confirmation information by zing bus or red bus. I with my family waited over there for more than 1 hour & there was no office of zing bus. zing bus members didn't have a proper dress code and I Card. This was the condition of online booking by Redbus. when I called Redbus customer support then they took the action to transfer our bus.

My family suffered from this and wondered what is happening because of Zingbus fraud activity. After that, they transfer our booking to the other bus without cancellation updates. I expected the best services from the red bus but I am disappointed in Redbus and Zingbus, why did they hire the local vendors who fool the customers.

After reaching Delhi Marshal who was the captain of the zing bus, he took my mobile and he opened the Redbus app and he gave a 5 rating for themselves, he was doing some things with all the customer mobile. zing bus was doing a fraudulent activity, they are working for rating. please take strong action then these issues never face by anyone in the future. I am not satisfied with Red bus or their vendor services, I will never recommend anyone to take your services, please take the action of fraudulent activity and break off providing the pathetic services. Please refund my amount as soon as possible and resolve this issue. All customers are suffered because you are making a fool of them by providing online booking and after that, you didn't resolve it with a refund to them.

Hi Team
I tried to book a ticket on the redBus website for 18th July Early Morning from Madurai to Chennai.

I have chosen Nimmadhi Travels since the bus is starting from Madurai Mattuthavani Omni Bus by 1.20 am.

I proceeded to book this bus ticket (TR8E[protected]. In the printout, I noticed the Journey Date is 19th July 2022 instead of 18th. Since it shows the wrong date, I choose the reschedule option. I tried to reschedule for the 18th and got a new ticket (TR8E[protected] but in this also the Journey Date doesn't change.

Now I am not able to cancel this ticket due to rescheduled. RedBus Policy is that Rescheduled tickets can't be cancelled. But this is entirely a Miscommunication. How can I take this miscommunication on the refund?

Kindly do the needful for my refund.

Thanks.

I booked a ticket from redbus from pune to akola money got deducted i got confirmation
Later while boarding the bus company said ticket was cancelled
I called redbus they said it was cancelled from mu side which i really did not
Neother i got msg or notification
I have seen similar thing happening with other consumer, it was very bad experience for me as i was travelling with my wife

Hi, i had travelled on 4 July via Verma travels bus booked by red bus for jaipur to Bhopal and paid 2300 as I had booked 2 sleeper on my name ashrut Mehta for my comfortable travel and i usually book 2 sleeper for me for comfortable journey . Red bus can check my travel that for me i always book 2 sleeper .. on the way bus Brock down and we had asked to shift in other bus which was almost full so i had been asked by bus staff to sit in a single seat ..instade of my 2 sleeper SU7, SU8 . I travelled sitting on single seat for whole night and we reached Bhopal at 10:30 instade of 6 as mentioned . Now if i had travelled in seat i need refund of my 2300 rs . Else I will go to consumer court.

Had a very bad experience with Simhapuri Travels - India from Nellore to Bangalore on 16th July sat night at 9:50 pm

redBus your help support is not useful for me at that moment if you mention contact details there should be one responsible person to answer.

This is the real experience I’m sharing today, I had booked a ticket from Nellore to Bangalore by Shimhapuri travels with Ticket Number: TR[protected] |...

I have booked a bus ticket from Haridwar to Delhi.
from City Land Travels
PNR:562455

They have taken booking of Volvo bus Service. I paid accordingly. On the day of journey they have changed the bus and provided a worst bus and moreover they not even bother to provide the same seat.

Vehicle Number:UP-17-AT 2433
Service:Dehradun-Delhi SLP 10.50am
Driver Name:Sabir Clt
Phone Number: [protected]

I have traveled from Bengaluru to tanjure on June 4 th.
I need GST invoice for my journey.
Ticket number
TR6Z52739110
PNR NUMBER
362B7180

Hi I have booked today July 16 from Coimbatore to kochin at 4:15 pickup but it was one hour delay and no prior information..I have to catch flight in cochin airport so I have booked taxi to cochin.. so please return money back..

Contact number mentioned in website is not valid [protected]...

I booked 3 tickets online from redbus. in to ensure a comfortable and on time journey. The ticket number and PNR numbers are Ticket Number: TR7V86263758 | PNR No:11940 non ac. The bus operator name was khushi tours travels. The bus didn’t arrive at the boarding point we waited there for 2 hours and when tried to contact with bus operator his phone was switched off and he didn’t share the bus detail as well.

I request your kind service to give me a refundable ticket because I have an emergency case and have booked the wrong ticket. I hope to get your discretion. Ticket details are as below:-

Your booking trip id for this ticket is[protected]

Ticket details:
Ticket number (TIN): MYR[protected]
PNR: 1Y051OY#REDBU[protected]/REDBU[protected]
From: Melaka Sentral, Malacca
To: Kuantan Sentral Terminal, Kuantan
Date of journey: 12-Jul-2022
Coach: Maraliner
Boarding time: 21:00
No of seats: 2
Seat number: A23, A24
Thank You

Dear sir/Mam
Today i have booked online to Red bus Chennai to Theni Sri Krishna travels
2 tickets Rs 1890 /-
Amount debited in my account But ticket not confirm any message not come like this
Payment detail attached
Kindly resolve this issue

Regards,
S.Rajesh
[protected]

I booked 3 tickets online from redbus.in to ensure a comfortable and on time journey. The ticket number and PNR numbers are Ticket Number: TR[protected] | PNR No: TS[protected]TARV/16422/CLT- TVM Z1 non ac. The bus operator name was Galaxy tours and travels.

The bus arrived after one hour of waiting than expected time of arrival. The bus arrival time was 10:55PM according to redbus.in. The bus was dropped at 7:00AM it was guaranteed to drop at 5:15AM.

I chose red bus for on time drop, since I had an urgent matter to dealt with. Due to the delay of drop, I failed to attend the meeting and It greatly created a negative impact on my profession. I was ashamed in front of them.

If the redbus.in is not guarantee about the arrival and drop time of buses listed in their website then How could a customer get satisfied ?
The online ticket booking is 3 times higher than a normal ticket price, after paying this amount the customer should get satisfied and redbus.in merely did a customer manipulation.

I requesting to take necessary actions against redbus.in and galaxy tours and travels .

I booked the shama sardar travels on July 11th 2 Am .I booked my ticket for myself from tirupathi to chennai through REDBUS app . As usual my journey date i received the what's app message as well as email o[censored]pcoming journey details the total ticket fair was Rs:1198
When I open my journey details from my what's appl there was driver number missing ..till 1 Am we didn't receive any calls from bus operater or driver .i even checked the travels offc tirupathi ..they given information like they hve removed the bus from this route .. when I was about to cancel ❌ showing like no refund has been initiated ..Hence, fourth claming that I want compensation from redbus for making me to suffer during their carelessness of not conveying the message properly.please take action on this and want justice .

Dear Sir, I purchased two tickets for performing journey from Silchar to Guwahati on 23rd June, 2022 and due to sudden landslides near Sonapur and it's adjacent area, I had to get my tickets cancelled and also informed the matter to the Redbud authority for refunding the amount (Rs 1818/-).But till date, no response could be gathered.I would, therefore request that the amount so incurred may kindly be refunded through net banking and for this act, I shall remain grateful to you..Thanks, yours sincerely, JAGAJYOTI CHAKRABARTY

Yesterday I have booked SRS travels through Red bus. Payment is done. But, I have get any confirmation messege Or details yet.

Passenger details:
Sujata kurani
Age : 23
Female
Pickup point : Yashawantpur
Dropping point : Sankeshwar
Mbl nu: +[protected]
Email : [protected]@gmail.com

Kindly check and advice

Booked a ticket of 24 june (23:45) from redbus, and the bus was delayed by 1:15 hrs,
After that delay message.. no further information about bus was provide by either red bus or by the travel operater.. they didnt responded the phone calls. Unfortunately i had to book another ticket from red bus at 2.00AM..
I filed a complaint with red bus next day for the refund of previous ticket, but no refund has yet been made and whenever i call the redbus regarding refund, i just get a reply that you case has been tranfered to seniors, they will call you withing 24 bours..
Its has been more than 12 days.. no resolution given yet..

Hi Team,

This is to apprise you that, I have booked a redbus ticket for tomorrow (7th July 2022) to reach my destination kasol. since the weather conditions is not suitable to visit this valley right now . I wanted to cancel or reschedule my ticket but they bus operator provide only one time rescheduling option as last month i did it for my personal serious reasons. I was really looking forward to visit kasol but it's bad weather conditions are coming all over the news i.e cloudburst, 7 died and what not. I do understand your policies but there should be some expectations for this unfortunate conditions . Request you to kindly help me here as i am in no position to bear this loss and please understand my concern and help me to assist here.
Details are as below -
Bus ticket -TR[protected]
Malana Travels
Route- Delhi to Kasol
Regards,
Sanlakshya sikarwar