Red Bus Complaints & Reviews

Ticket No: TR6H57270629
Passenger: shree Krishna sharma (27, MALE)
PNR: BRLIS[protected]
Travels: Rajasthan State Road Tran
Departure: 05:40 AM May 20, 2022
Seat Numbers: 17, 13
Total fare paid: Rs.644.2
Boarding point: OLD BUS STAND MATHURA
Landmark: old bus stand mathura
Address: old bus stand mathura
Boarding point contact: [protected]
Rajasthan State...

I Booked bus ticket from red bus .(5/5/22) time (5:10am, ) jhunjhunu to jaipur.bus not reached at pickup point.driver not attend my call. After long time refund not received in my bank account. I realised call back request from red bus but after 3 days no call back received.please solve my queries....

I Have booked two ticket in which 3 person travelling thru and from Mumbai to Aurangabad and Aurangabad to Mumbai on 21-May-22 and 22-May 22. I have cancelled the both ticket and got refund for one ticket in source account and one refund went in Redbus wallet.
Unable to understand this process.

Even customer care only works in IVR format and no option to connect to Customer care team to discuss this issue in details....

I have booked tickets for Trichy to Chennai with Finch bus and an amount of Rs 906 was deducted from my account which was paid using Gpay QR code However, the ticket was not issued. RedBus provided a transaction reference number[protected] and mentioned that the money would be returned within an hour but to no avail!
We tried reaching out via email and phone call but received no response till date. The transaction date is...

Reference: Details o[censored]nsuccessful booking:

Date of booking:[protected]
Date of scheduled journey:[protected]
Train: Black diamond express (Howrah to Durgapur)
Mobile No. [protected]
Email id: soma.[protected]@gmail.com
Amount: Rs. 765/-

With lots of frustration, we would like to inform you that an attempt to book a train ticket (details given above) was made through your portal. The...

My bus got cancelled by the bus operator one hour prior to the departure time. However, I still haven't gotten the refund and nobody from red bus is attending to my complaint.
Kindly see to it and help me get the refund ASAP.
I am attaching the ticket screendhot and cancellation message for your reference....

Hi,

I've booked the tickets from Hyd to Shiridi on March 16th 2022. But on the 18th of March, one of our family members passed away around 2 pm. Then I decided to cancel my Shiridi tickets. I tried through app, web application and redbus customer care and Bus operation as well. But no use.

Finally, I've raised the request in the redbus app. They said to wait for 48hr and get a reply. After 15 days I got the...

Trip details-ticket number- TR6E12855220
PNR NO- TS[protected]PQWI/53471/MDU TO BLR
departure date- 16.5.2022 9.40 pm
travels- arasan arasi capella a/c sleeper (2+1)
me, wife and baby boarded at fathima college madurai yesterday night with our luggages. as we find no place (stand not fixed) to keep our bags in last row upper birth we kept 3 of our bags down. some one near hosur or krishnagiri wantedly took...

Please give my refund ticket back !!...

Hi,

My husband Ashutosh Rastogi booked 3 tickets on redbus.in with Kaveri travels date of travel- 14th may Hyderabad to Bangalore (ticket attached) and would like to report the horrible experience with the same.
Complaint raised with RedBus customer care[protected]

We started the journey from Hyderabad at 9:15 PM from Aramghar, Hyderabad, after waiting for 1 hr for the bus. The driver was rude and didnt...

I would like to highlight that what pain I have felt on 15th May’22 during the day when I booked ticked from Red bus platform for Lucknow to Delhi.
The bus operator was Shakmbhari Travels [protected] and [protected]. The bus no. UP-50-CT-3252 and Driver details – Prem [protected] and Mitrasen [protected].

Points for discussion:
•Bus was booked from Lucknow to Delhi but it had not told us that it is coming...

Dear Sir

As we have complain about bus ticket refund as we were not provided services which we have paid for... compliant no 18503691...dated 14.05.2021 as promised by red bus customer care executive that our higher authorities will reach you for your Grieviances and will you provide better solution... No call from customer executive yet...we booked a ticket through redbus from bangalore to coonoor dt 13.05.2022 for volvo ac...

I have booked a redbus ticket on 5May and I have cancelled the same ticket on
6May. I am supposed to receive the refund . But still not happened. Redbus: could you please let us know the reason when I can get refund. Below are the ticket details.

Ticket no:TR[protected]
From: SURYAPET
To: Marathahalli
Price:1648.50...

Upcoming Journey Details

Dear Ashutosh, you have an upcoming journey today from Hajipur (Bihar) to Purnea at Sunday, 15 May 2022 14:30 with Naya Rath Motor Service.
Boarding Point- Hajipur Bus Stand
Landmark- Hajipur Bus Stand

Live Tracking details for your bus are not available at the moment. We will notify you as soon as they are available.
Check out your pre-journey guide here:
br...

I booked ticket for my mother from Deoria(Uttar Pradesh) to Delhi(Kashmiri Gate). Instead of dropping her at kashmiri gate, bus dropped her at Mayur Vihar(Delhi). She have to pay 400-500 amount more to reach kashmiri gate by Auto. This is not fair, if you charged money for us to drop kashmiri gate..so why are you not do so ..tell me....

Buses were uncleaned and unhygienic. Agency manager misguided us about the drooping destination. Driver was driving very harshly and conductor was too very rude. Passengers were smoking in the bus. They drop us in the mid of the journey before the reaching destination. The agency needs to be shut down and licensed must be canceled....

Respected Sir,

I have booked a Ticket with Redbus from Ahmedabad to Dombivli which was initially confirmed with Veer travels( Ahmedabad ) for April 30.2022 at 8.30 Pm. Ticket details are as follows:
Ticket no: TR5U88343461
PNR: 155210
Seat Number(s): F
Ticket Amount: INR 735.00
Boarding point: CTM cross road Ho Veer travels( Pickup by auto)
Address: Veer Travels, Near Sahjanand Society,...

My parents were supposed to travel from Nagpur to Durg on 11/5/22 at 1:15 by Hans Travels (I) private limited. My parents reached the the boarding point well within time around 12:00 pm only. Upon reaching they were told bus is delayed by 45 minutes & their ordeal started. Even after 1 hours the bus never reached, parents at old age had to wait by no choice. There were no proper facilities at the boarding point so that in case of delay customers/travellers...

I had booked a bus in redbus and while paying I chose gpay but it showed error and i used phonepay to pay it now I got the message that amount had been deducted twice.
I reached out to the consumer care but no response from the redbus team...

I am not happy with service given by bus which I booked from red bus...they were late they did not put my luggage at proper they just kept it in the compartment plus the changed my seat...