Red Bus Complaints & Reviews

Dear sir/Mam
Today i have booked online to Red bus Chennai to Theni Sri Krishna travels
2 tickets Rs 1890 /-
Amount debited in my account But ticket not confirm any message not come like this
Payment detail attached
Kindly resolve this issue

Regards,
S.Rajesh
[protected]

I booked 3 tickets online from redbus.in to ensure a comfortable and on time journey. The ticket number and PNR numbers are Ticket Number: TR[protected] | PNR No: TS[protected]TARV/16422/CLT- TVM Z1 non ac. The bus operator name was Galaxy tours and travels.

The bus arrived after one hour of waiting than expected time of arrival. The bus arrival time was 10:55PM according to redbus.in. The bus was dropped at 7:00AM it was guaranteed to drop at 5:15AM.

I chose red bus for on time drop, since I had an urgent matter to dealt with. Due to the delay of drop, I failed to attend the meeting and It greatly created a negative impact on my profession. I was ashamed in front of them.

If the redbus.in is not guarantee about the arrival and drop time of buses listed in their website then How could a customer get satisfied ?
The online ticket booking is 3 times higher than a normal ticket price, after paying this amount the customer should get satisfied and redbus.in merely did a customer manipulation.

I requesting to take necessary actions against redbus.in and galaxy tours and travels .

I booked the shama sardar travels on July 11th 2 Am .I booked my ticket for myself from tirupathi to chennai through REDBUS app . As usual my journey date i received the what's app message as well as email o[censored]pcoming journey details the total ticket fair was Rs:1198
When I open my journey details from my what's appl there was driver number missing ..till 1 Am we didn't receive any calls from bus operater or driver .i even checked the travels offc tirupathi ..they given information like they hve removed the bus from this route .. when I was about to cancel ❌ showing like no refund has been initiated ..Hence, fourth claming that I want compensation from redbus for making me to suffer during their carelessness of not conveying the message properly.please take action on this and want justice .

Dear Sir, I purchased two tickets for performing journey from Silchar to Guwahati on 23rd June, 2022 and due to sudden landslides near Sonapur and it's adjacent area, I had to get my tickets cancelled and also informed the matter to the Redbud authority for refunding the amount (Rs 1818/-).But till date, no response could be gathered.I would, therefore request that the amount so incurred may kindly be refunded through net banking and for this act, I shall remain grateful to you..Thanks, yours sincerely, JAGAJYOTI CHAKRABARTY

Yesterday I have booked SRS travels through Red bus. Payment is done. But, I have get any confirmation messege Or details yet.

Passenger details:
Sujata kurani
Age : 23
Female
Pickup point : Yashawantpur
Dropping point : Sankeshwar
Mbl nu: +[protected]
Email : [protected]@gmail.com

Kindly check and advice

Booked a ticket of 24 june (23:45) from redbus, and the bus was delayed by 1:15 hrs,
After that delay message.. no further information about bus was provide by either red bus or by the travel operater.. they didnt responded the phone calls. Unfortunately i had to book another ticket from red bus at 2.00AM..
I filed a complaint with red bus next day for the refund of previous ticket, but no refund has yet been made and whenever i call the redbus regarding refund, i just get a reply that you case has been tranfered to seniors, they will call you withing 24 bours..
Its has been more than 12 days.. no resolution given yet..

Hi Team,

This is to apprise you that, I have booked a redbus ticket for tomorrow (7th July 2022) to reach my destination kasol. since the weather conditions is not suitable to visit this valley right now . I wanted to cancel or reschedule my ticket but they bus operator provide only one time rescheduling option as last month i did it for my personal serious reasons. I was really looking forward to visit kasol but it's bad weather conditions are coming all over the news i.e cloudburst, 7 died and what not. I do understand your policies but there should be some expectations for this unfortunate conditions . Request you to kindly help me here as i am in no position to bear this loss and please understand my concern and help me to assist here.
Details are as below -
Bus ticket -TR[protected]
Malana Travels
Route- Delhi to Kasol
Regards,
Sanlakshya sikarwar

I book nafees semi sleeper bus through red bus application, i want to travel in semi sleeper bus with charging facility, but on departure spot i see that bus seats are normal not a semi sleeper seats and charging socket also not working, first time I use red bus application, and they cheat with me, plz take strict action on red bus application, and take immediate action, to help me, i want my journey joy full bus now it's very hectic to travel in this bus,

I cancelled my ticket No:
TR[protected]
TR[protected]
In 14 june, till now my refund not credited, they are saying technical error, they holding my money and no proper justification and support giving from refund department.
Everyday customer need to call them for updates, they are not updating and treating custumer as begging dog!!.

Unacceptable behaviour from redbus refund team and customer service.

Pradeesh
[protected]

I booked a 2 tickets on 6-Julu-2022 to travel from Kadiri to Guntur in AR & BCVR travellers. As per booking departure time is 7:15 pm from Kadiri.As per schedule Im waiting for bus and @7-20pm for conformation I called the given no but they ur ticket is not confirmed. After a minute they called the bus been left frm the station. Again they called arguing with me improperly by hiding their mistakes to provide the services to the passengers and even APSRTc also make a intimation call to the passengers before left the station

Hi, this is Utkalika.the incident happened around 7.15pm dated on5th July 2022. The bus no is DL1PC 3366. The bus was moving from. Sector -62 to Dhaula kuan.i was at Mamura bus stand.he opened gate before stand and I knocked many times to open it.he didn't even bother to open.

This facility is for public, who is he to not follow govt rules?the bus was half empty..seriously is it the manner bus driver carries these days. They should follow proper rules.i know this might not affect anyone..as it's govt sector noone gonna listen my thing bt this is the problem public is facing.afyer working 8hours, we want to reach home asap bt due to these kind of drivers we still wait a long time .

Purchased 2 tickets online. Got confirmation via email and text messages. But unable to download the tickets. Bus don’t allow to board without tickets.

PNR IC[protected]
No washroom as advertised on the site.
Bus did not stop at the boarding point, had to take a taxi and reach the location where the bus was stopped.
Please refund the money as we are a group of elderly people and paid for in bus washroom, now we are asked to get down from the bus which is ideally not possible for us.

Hi,

I have booked AC sleeper bus (refer attached screenshot) today from Nagpur to Indore but cancelled by bus operator, No any mail/call by red bus.I got to know when I reached bus stop and called red bus toll free no.Worst service!No any other morning bus!I am unable to complete my pre-planned task, big loss for me.

I would want to reschedule my ticket. But red bus is not allowing me to reschedule or cancel. I can not afford to loose money of 5.5k

Had canceled a bus ticket booking done for Bhatkal to Bangalore dated 17th June 2022 which costed me Rs.1785, as there was a change of plans I canceled the booking on 15th June 2022, and the refund amount was Rs.1506.50, after certain fees deduction.

The online app shows the refund was processed on 15th June 2022, but the refund is not yet done, have been following up with customer care on this past one week, and still there is no positive response, redbus agents just say we have escalated to concerned team from past one week, every day they are just telling wait for 24Hrs from 23rd of June 2022.

Dear Sir,
On 15th June 2022, two payments were made from my account because it was showing that the payment failed. Request to reimburse the excess amount paid.

The details of the transactions are as below:
15-Jun-22 TO TRANSFER-INB Redbus-- [protected]IGANTSJOG0 TRANSFER TO 45 2, 520.00
15-Jun-22 TO TRANSFER-INB Redbus-- [protected]IGANTSJWW8 TRANSFER TO 45 2, 520.00

The passenger name are
1. Y Aparna
2. Y Chaitanya
3. Y Vidya

Infact, we did not travel at all in the bus becasuse of the change in the plan.

KIndly do the needful,

Nagendra
[protected]

Dear Sir / Madam,

I am writing to you to raise an issue about: Bus Services

The issue that I have experienced was: Yesterday I booked 2 tickets from Pachore to Biyavra. Bus pickup timing 10:10 pm at Pachore bypass. I reached their place in 10 minutes but the bus passed the pachore bypass before his fix timing. I have made a lot of calls to the bus operator but he did not pick up my call. When I tried my another no. to the bus operator then he replied, "bus has already reached Biaora city".
Please look into this matter.

It occurred on: 26/06/2022

Yesterday I booked 2 tickets from Pachore to Biyavra. Bus pickup timing 10:10 pm at Pachore bypass. I reached their place in 10 minutes but the bus passed the pachore bypass before his fix timing. I have made a lot of calls to the bus operator but he did not pick up my call. When I tried my another no. to the bus operator then he replied, "bus has already reached Biaora city". Due to this I miss my train which is from Biaora to Gwalior at 11:38 pm.
Please look into this matter.
please fulfill my losses.

I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.

Regards
Arun Shukla
[protected]

We booked an ticket from Chennai to Nagapattinam we booked 2 sleeper class seats and unfortunately the bus we booked got cancelled at the last minute and the travels company has arranged some other bus and we were rescheduled from our booked time with 2 different class seats i booked sleeper coach tickets and i ended up seating class tickets its very unfair and disappointing this is not the seating arrangementone i have paid for this tickets are damn cheal i needed sleeper coach thats why i have paid 1, 200 i expect an full refund for these tickets very disappointed and the bus travel started very late its almost 12.30 am the starting time we booked an ticket at 10.30 pm around 2 hrs we have been waiting for the trip to get started totally time and money waste for us

Trip ID: TR7T91496781
Actually, this ticket is rescheduled to 5th July, Actually, I have to go to my home town on 12-July-2022. Kindly reschedule the travel date. otherwise, I will lose 2.5K kindly fix it.