Red Bus Complaints & Reviews

I have booked ticket in redbus from Raipur to Hyderabad. The travels name is Kanker Roadways on dated[protected]. The bus was broken down after 2 hrs journey. And then we have waited till 11:00 PM one ordinary bus came and reached some other place from their some other bus sleeper but small bus not seating capacity of the same so I have adjusted like 2 persons in one seat and suppose to reach at 9:00AM and reached at afternoon 3:00PM and raised a complaint on redbus he initiated 200 rs for a ticket amount of rs 2800 rs ticket.

I had booked a ticket dated 16th June 2022 from Darbhanga to Hazaribagh in Pappu Travels and it showed that it was an AC bus but while traveling I came to know that it was a Non-AC bus. The amount paid by me was Rs. 855 (inclusive of GST and Service Charge).

I would like to draw your kind attention regarding this misunderstanding and request you to refund my money. I look forward to receiving the refund.

Transaction ID[protected] Payment 420rs is done but ticket not confirmed please refund my payment then i confirm my ticket from other sources.

I have faced difficulties both physically and mentally due to the irresponsible and unethical conduct of Orange bus and travels ( Chennai[protected], bus departure time 5:30pm and by 4:30pm of same day just before one hour they cancelled the bus. No response from the redbus.

I have booked a ticket in redbus and done a payment through Google pay money got deducted but payment got failed hence ticket is not booked . How/when my money will be refund to my account

To,
Red Bus,
Respected Authority,

I am Resident of C-24, Chenpur society, Chenpur Gam, B/H, IOC Depo, D-Cabin, Sabarmati, Ahmedabad - 382470, I had reserved Ticket with Reference to Ticket No.TR 7D14490668 With fare of INR Rs.1258/- from Ajmer to Ahmedabad Seat No. S9 at 05:13 PM in evening on 15 June 2022 from Ajmer. Instead of on time service I was not pick up from the location from where bus was suppose to pick up. Instead of 11:55 PM Bus did not came till 1 AM in mid night, I was literally punished by not providing service . Customer service number is not proper number so I was not able to contact to represent my difficulty even. Due to Non performance of service and mental harassment I am facing loss of Rs.10, 000/- INR on 17.06.2022. I had totally harnessed journey from Ajmer to Abu road by way of journey from privet vehicle with seating on floor of the bus. from Abu road to Mehsana and from Mehsana to Ahmedabad I had face same difficulty as sitting on the floor of the bus . I feel helpless and force to face difficulty by way of trust on the online ticket arrangement from the Red Bus. I will never ever Book my any type of bus journey from Red bus. I am instructing authority of Red Bus to pay my damages Aa soon as possible other wise I will approach Court of justice and will raise consumer complaint against the Red Bus for sure.

Ahmedabad
Balvant Prajapati
[protected]
[protected]

I booked bus by REDBUS
Date -10/06/2022 (Gokul tour and travel)
PNR-TR[protected]
SEAT-3, 4, 6
ONE OR SEAT
PNR-TR[protected]
SEAT-11
I was arriving my boarding point I called bus operator before 1 hour bus boarding time he said bus is cancelled due to engine damage, I asked him my refund?

He said you will get 100% refund in 24hrs
(I record his call) ([protected]) operator...

I am akash

I travelled with my parents by redbus on June 12 from Chandigarh to manali . Operator Laxmi holidays bus timing 21:50 ..

Bus arrived late at boarding point and drop late at dropping point I missed my further journey for rohtang pass and lost 12k inr as I paid for the person in advance ...

I want full refund of my bus booking .. but redbus not giving me good response as they keep calling and making me fool and keep harassing me by asking me same question again and again..

Please send me the invoice copy for the image details sent

Dear Concern,

I have booked ticket for 12th June, 22 from Ajmer City to Delhi.

Ticket Number- TR7A6277****

Bus Operator- Ashok Travels, Ajmer

They have given 3 Boarding points in Ajmer City, as mentioned below and I have selected nearest one i.e Railway Station.

1. Hazari Bagh

2.Railway Station

3. Ghugra Ghati Ajmer

But at 5.54 PM, bus operator called me and informed that bus will not come to all above 3 boarding points. And you have to come to Parbatpura Bypass to board the bus, which is very very far from Ajmer city.

How can a bus operator change boarding points at last moment, which was not mentioned at all while booking ticket.

I said how you can change boarding point like this. Bus Operator rudely replied "Want to come then come, otherwise we will cancel the ticket".

and he immediately canceled my ticket without my confirmation. Since ticket prices were high on that day.

I tried to contact them again but did not work.

I have to suffer a lot to find a another seat at last moment.

I had to join the office at Delhi next day.

Any how I was managed to arrange a seat in another wise at very higher rates.

I have to travel on a seating seat whole night and today I am not able to join the office.

How can Red Bus allow these bus operators to book tickets on your application.

Waiting for your response, regarding your action against this bus operator.

It is almost impossible to directly reach to Red Bus Customer care. You keep pressing 1-2-3-4 on their customer care number, but you can't talk to their executive. No customer care email id.

Regards,

Lalit Kothari

I have book the ticket from Bangalore to Visakhapatnam on[protected] through Rajesh Transports, And they have sent what's app message that refund amount of 2857.68/- has been successfully credited back to your NB account on[protected].

But I did not receive the amount yet and I have raise the complanate in Red bus but they are responding anything.

Ticket number: TR6Z92620835

Please help me on this request and please let me know if you need any more details.

I have booked my travel in Red bus on Sunday 12 2022 at 10.50 bus is 1 hr late although we came after 1 hr, when we tried calling travel again said late in 1 hr tottaly 2 hrs late to reach the departure time...

I had my ticket booked ( TR[protected]) on 11th June from ADALAJ to SHIROHI. Red bus did not send me the bus number neither the contact number of the bus driver. I did not receive a single Call from the bus operator and i was waiting at the stop for 2 hours at 7 in the morning. I received no bus information from red bus and no call from anyone regarding my bus. I was at a place where 100 buses arrive every hour how am I supposed to know my bus without a bus number? I would like to speak to someone about it and refund my whole money back. Red bus is the worst company ever even auto rickshaw people could be of more service than them.

Hi,
Had booked TR6Y60208125, but bus was 2 hrs late & driver was at different point & when asked to come didn't turn up & just went away.
Requesting refund.
Please process it....

Hello,
This is kirupavathi. For past three days i have made complaint with customer care support persons. Still I don't get any kind of response from them. Treating the customers like this is very bad.
The issue is bus driver didn't pick me up in the boarding point even so many remainders. I called him many times. Still I didn't get any refund. I felt cheated. No one is giving proper response.
Ticket number
T0R[protected]

Hi There,

Normally the bus fare from Chennai to the southern districts is around 1000 to 1200 at the max. Now on weekends, they have been charged doubly from the normal fare. The cost would come to around 2600 to 2800. Please take the necessary action.

Hi Im madhu,
I have booked two tickets from Shiridi to Hyderabad on[protected], evening 7:30pm at kamakshi tours & travels.
But i get call from kamakshi tours & travels on that day bus service was cancelled...soo please contact ur redbus to refund my money...
Ticket no : TR[protected]
PNR no : 138996
Could you please refund my money as soon as possible..
Thank you

I had booked volvo from red bus for 4 june from delhi to buntar, operator was singh travels who was not picked call till dep time
Just before 1 hour of dep I received call that bus is breakdown and we are cancelling your booking, but no message received of cancellation.
After few minutes thay call for to shift booking in another bus but again no response till late after which i had to book another ticket on high prices and no response from red bus.
I need my refund as soon as possible
And going to file FIR for harassment

MTicket Route:
Bhubaneswar to Sunabeda
Ticket No: TR[protected]
Primary Passenger: BISWORANJAN PATTANAIK (36, MALE)
PNR: 77S9392K Trip Code: 151415
Travels: Annapurna Travels
Departure: 08:00 PM Jun 9, 2022
Seat Numbers: L5
Boarding point: Bermunda Bus Stand (2/1)
Address: Bermunda Bus Stand Boarding point contact: [protected], [protected], [protected], [protected] Annapurna Travels Please Note: It is mandatory to follow the travel guidelines of your source and destination state for travel.
Team redBus..Bus refused / cancell the bus said date .No refund received or any reply message received

I have booked two tickets for INDORE to JAIPUR(Rajasthan) on 8th JUNE 2022 via MARCOS TOUR & TRAVELS. Money is debited from my account but at the time of boarding bus operator says the bus has cancelled due to some reason and money will be refunded soon but it's been more than 24hrs refund is not received .
BUS OPERATOR NUMBER; [protected]
(TIN); TR[protected]