Reliance Communications Complaints & Reviews

Actually i have make a call in reliance customer care on 22 august (2017), ask him any internet offer, he told me please reacharge your number of 54 rupees, you will get 1gb/per day for 14 days, but i got total 1gb data for 14days, this is totally wrong, & i want resolution otherwise i will go to trai office for this case, also hear more abusing words from reliance executive,

Even after several complaints my problem of very poor network has not been solved from 3 months.. Every time i make complaint i am given 48 hours time and then a technical team person calls and say everything is ok network team will call.. Network teak calls and say technical will call.

Lot of call drops are being faced by me from past 3 months specially... I am paying bill for 3g & 4g service but getting 2 g in return.

At 198 when complained about such things they say u can make another complaint if problem is not resolved.

I changed my sim 2 4g from 3g from reliance store outlet, though the sim is free i was charged rs.50/- saying its a company policy and was given an open sim taken out from a candy box not even packed in reliance packets and no receipt was provided.

After getting irritated of services i made a porting request upon which i recd a call and was given assurance of resolution in 48hours.. But its more than 72 hours no resolution... Again the same story has been repeated technical called and said network issue and network said your sim is bad.. When told i just purchased it again still she was adamant that sim is bad and she hanged phone without letting me complete my dialogue and tone was highly rude.

Kindly refund me all bills paid for past 3months and relieve me from the pathetic services of your network and customer care which are actually customre night mare executives.

Dear sir,

We have made a complain in the month of july 15, 2017 that your net is not working and till todae it not working. We have discontinued using your net work.

You are, therefore, requested that do not bill us. I thing if there is no service, without uses, you should not charg anything.

I, as a customer, am withdrawing from subscrption.

Thanking you,

Yours faithfully,

K. N. Shridhar

Resp sir/madam
Resp sir/m adam

My no is [protected] name pramod sim reliance email id is [protected]@gmail.com my balance cut off email u 2 and 3 time but not get satisfied ans.

30rs on 18/08/2017
30rs on 20/8/2017
10rs on 23/08/2017

Talk with customer care sonkoshi not get reliance ans. They hold my phone appro 45 min and cut off. Reliance is reliable company or not i dont know sir.

But your ans in complaint form is also not satisfiable. Illeglly cut off my balance, if you are not able to refund my money back. One day god give punishment to reliance comm. They have nil balance in reli comm one day there name is not in the world sir.

One day god give u punishment its my challage to reliance communction v/s god sir

Thanx

Dear sir,
My no is [protected]. I have recharge 349/on 03/08/17 for data. But my data service stop 20/08/17. But my data validity is 30/08/17. I have notice reliance company is clever. Every time they have stop data service before validity get complete. When ever i call customer care there phone get disconnect. They doesn't bother about there customer...
They are cheating with customers...

I have been receiving legal notice for non payment of rs 858/- for my reliance no [protected].

I have stopped this number over more than a year, i had cleared my last dues for the same and have asked the customer care people to cancel my number as i do not intend to continue, but i have been receiving call s continuously for non payment of amount.

Reliance communication is forcefully wanting me to pay the money for something which have not used.

I am not going to pay the amount as i have not used the number.

I had recharged my mobile with 45 rupees talktime through amazon pay on 23/aug/2017.. But the recharge was done to data pack... I. E. 125 mb of data pack has been added to my number.. I m not using internet on my current mobile/number ([protected])... The customer care is not listening to my complaint... They are saying we can not do anything about it... And neither r they giving me any complaint number.. Please see to the matter and ask them to either refund my amount or transfer it to my talktime balance.
Thanks
Amit bhatia

I recharge my relaince gsm mobile no [protected] on 14 august. That time they offer that if i recharge 70 rs i will get 56 balance and 1 year mobile data per day 1gb for 365 days. But i didn't received the data balance yet. Realaince customers no not pick up my call. Once a customer represntive pick up my call and assure me that i'll received data within 2days. But yet not received any data balance

We are facing problem from starting when it fixed we have 5 phones in ofiice n single one is not working flapping or dead by this we are not satisfied the reliance phones its not working mean to say sometime working or sometime not, our official work is hampered, request you to kindly send engineer to resolved this as soon as so we can fully utilized the services which are subscribed.
Janalaskhmi financial sevices ltd.

Its been more than a year i m not getting the refund of my amount from reliance
Not they are closing my number... I went to their store many time but everytime no proper response from their side... They are very rude... Highly disappointed with the services of reliance... My no is [protected]
& my contact number is [protected]

Please take the matter into consideration & that lady sofiya pathan... She doesnt knoe how to talk to clients... She thinks if a client is coming to store & he is a beggar coming to her store

I am recieving a message with caf[protected] and asking to make payment of rs 1247 to avoide filing case at pune lokadalat court and call irfan [protected] rcom. However, i have not any outstanding due for any product to reliance, also why reliance not sending me official email. Please resolve the issue. Or inform me on — [protected], [protected] or email me at - [protected]@gmail.com. Thanks

Hello reliance
I am arpita sharma, i have recharged my number [protected] with 70 inr on 16-08-17 and as per your offer balance (52 approx) and unlimited 2g data for one year facility will get after recharge done, but after 2 days 2g data amount charged continuously and my main balance is reducing. So please give me solution and return by deducted balance.

I have already mailed to company on 21 aug 17 and reminder on 22 aug 17 but they didn't replied.

My reliance gsm number is [protected]. I am facing 3g network coverage problem at my home. I am not able to use 3g internet when i am in my home. But outside of my home i can access 3g internet. It is impossible to anyone to stand outside the whole day and access the 3g internet. I also complained before at this matter but the problem remain unsolved. I also tried to connect to the reliance customer care service at 198/*333. But none of your adviser taking up my call and the call ended up by saying thank u for calling in reliance. I am now fed up at this matter.

Sir,
This connection had to be closed on 11th june 2016 since the modem failed. As per reliance advice i had given it to the manufacturer for service and found out that it could not be repaired. This was informed to reliance care and they had asked me to pay the full bill well before the billing cycle to close connection. Later i received a bill for about 175 and then it was automatically upgraded to 1100 plan. I spoke to their customer care and i was told that the connection was still active and till date full and final settlement bill has been received.
I address to customer care and then the nodal officer who orally told me not to worry because not a kb of data was used since its closure and full waiver was processed and written communication will be sent from "mumbai team". I received no information and only sms troubling me that legal action will be taken.
Later on 29th june 2016 i was asked to appear in lok adalat in coimbatore. I confirmed my attendance to ks lawfirm and arranged a lawyer with all the communication to reliance. I tried to contact via given mobile number +[protected] and was answered by advocate mr. Karthikeyan of the legal cell. He asked me of my account details instantly checked and advised just to ignore the lok adalat advice and strong recommendation would be sent to close the issue and assured that i will not be bothered anymore by sms.
During july there was absolute silence and in aug 2017 my inbox was filled by this sms which took away my peace of mind. Mr. Karthikeyan was reachable and repeatedly advised me not to worry even sms was sent.
Although challenged in court i could have proved my innocence and that i am not a defaulter. Now this is mind boggling and have lost peace of mind. Althrough the time i had never even delayed payment more than a week since the bill was generated. There has been no dues. Please help and do justice

Sir mene 5 august ko 93 rupees ka 3g plan recharge kraya tha jisme mujhe 1gb/day 3g data mila tha 56 dino ke liye. Fir mene 14 august ko 70 ka recharge kraya tha jsme mujhe 56 rupee tt+ 1gb/day 2g data mila tha 365 dino ke liye.
Pr after 14 august jb mene net use krna suru kra to mera 3g balance deduct ho rha tha or 2 g ki speed de rha tha. Or mera 2g balance same tha. Ab me yhe chata hu ki meri 3g speed km se km 56 din tk to do.
Or kisi abhi tk call bhi kri.
[protected]

My reliance lte number details are below

Mobile number: [protected]
Relationship number:[protected]

I made all the payments and cancelled the connection long back. But i am keep on getting outstanding bill as rs.336/-.

I got a message that a legal action is going to taken against the outstanding bill payments.

Please look into the issue.

I sent mail but no reply from customer care.

Hi,
I have paid rs.835/- as final payment towards my reliance data 4g card number listed below which is disconnected now.

Billdesk confirmed that below payment has been updated at the billers end on 31.07.2017. But i still get legal warning messages every day on my mobile stating amount is not paid. Please help with this.

4g data card number: [protected]
Relationship number:[protected]
Billdesk transaction identification number:[protected]
Payment date: 28th july 2017
Amount paid: rs: 835/-

Thanks.

My internet is not working since july and had booked complaint vide service request id[protected], but still the problem has not been resolved. Kindly look into the matter.
My customer id[protected].
Whenever i am complaining, am receiving sms very next day that your problem had been processed but from june'17 the problem exists. And no one is picking up phone on customer care number also.

I was a subscriber of your postpaid network once but due to bad service & misbehavior i could not continue your service. On dated 20/06/17 i gott a call from hzaribagh consumer forum regarding a case of 420 by reliance communication for a due of amount 6339 which i have paid on the same date and told by the advocate ishika sharma mob. No. [protected] that i do not get any further bill for the no. [protected] but again i have received the bill in the month of june & july too. This time i am not going to any bill.

So kindly look into the matter & resolve it asap.

None of my no. Is in use since may 2017.

Hi

I used a reliance postpaid number [protected] with rental plan rs.499. I logged a request for closed this number and paid till dated bill approx. Rs.318.
Customer care executive told me that, it’s took 15 days to close properly that number. I received multiple call from reliance with multiple offer with new plans.

Lastly i was accepted a plan with rs.50 rental with rs.300 additional cash, means that number was free for 6 month. As per executive there was no any bill due against [protected].

The shocking matter was that they sent me approx. Rs.1200 bill with rs.1000 rental.

How it was possible that they generate bill with approx. Rs.1000 rental while i was using rs.499 rental plan. I never ever pay any more against [protected].

I'm requesting you all please look into this as per priority.

Thanks & regards

Tinku kumar