Reliance Communications Complaints & Reviews

Sir
I am having post paid mobile nos. Of reliance communication ltd under name of mmm investment and consultants. 5 nos [protected],[protected].[protected], [protected], [protected]. Are working. I got bill in time and i pay bill in time for the last 5 years. Now i am facing problem that when i take my cell phone to call, i am getting a message (Priya upbhogta late payment se bachney ke liye apne bill ka bhugtan dey tithi se pahle karein, agar aapne bill ka bhugtaan kar diya hai tau iss soochna ko undekha karein.) why i am getting this information before each and every call i mak to someone? It is waisting my 15-20 seconds before each and every call. My call might be important but this operator does not think about my precious time but despite of my request call to customer care, operator is not solving this matter.

I am using the reliance post paid connection no. [protected] since may 2009 (Initially it was prepaid).

I paid the billing amount of month april. Followings are the details:

1. Date of payment: april 26, 2017
2. Mode of payment: credit card
3. Amount: 332.58
4. Transaction id/payment id/receipt no.: order number:
Orgn[protected]
5. Payment made on: https://recharge.rcom-eshop.com/#postpaid)

I got the email and phone from company that payment is not made. I continuously writing to them with the payment receipt but they are confirming the payment a.

They have barred my outgoing three times during may 1- may 23, 2017 and finally barred all the services on my number after may 23.

Now i have no services on my phone. They have also added the paid bill in next bill with late fee.

Please do the needful.

As per recent discussion on post paid sim with unlimited calls and unlimited 4g data, now i am using post paid sim no: [protected]. As per our discussion executive told me that 299 pack with local and std calls and unlimited data, but now they are activated jalsaunltd 499 and now i got only 15gb data in my plan. I was shocked when i seen all this disgusting things from reliance. Previously i am with airtel with plan of 349 unlimited calls and daily 1gb data, i was clearly discussed with executive when i got a call he was several times told me that 299 plan with tax 350 and benefits o[censored]nlimited calls and unlimited 4g data. I got a call from this number [protected] on 07/06/2017 wed. Now i am trying to contact this number in switch of conditions and also i got a call from this number [protected] on friday 09/06/2017 for sim process but this number also in switch of conditions. Once check with previous mail i was clearly mentioned whether 299 plan with unlimited calls and data then only process. Now i need explanation on all this disgusting things. Here i am requesting to please call on my number [protected] for explanation, other wise reliance need to gave explanation consumer forum.

I am trying to send message to 1900 from last 3 days and they are blocking my message. Not able to get the code for mnp to switch. I am getting the message as insufficient balance. Please recharge to avail the service even if i have sufficient balance. I already notified customer care but they are not helping. Reliance is automatically activating some vas packs and deducting my balance from last 1 year. I have many complaint against them. My # is [protected] and i need immediate assistance. You cannot force me to stay with your useless network.

I am very dissatisfied with the reliance customer service as i called so many times in reliance call center but the executives who are working there they do not know the customer service specially who are working in night shifts. Whenever i called the customer care in night they always disconnected my phone as when i called for the first time in call center 5-6days back at 10:15-10:20 the executive sachin was not professional and said that he is raising my complaint and within 4 hours balance rs40 would be returned in my phone. Reliance sends unnecessary promotional messages and deliberately deducts rs20 for the one day services. This is a one day service and they send the message that your services are activated automatically and again after sometime they send the message that services have been deactivated. Kindly return my rs40 as they deducted the money twice for the services and no one respond us whenever call to customer care. The customer care services are pathetic and would recommend to others do not buy reliance connection. I do not know where is company located and what is there zipcode because every time i called in customer care and they disconnected my phone so by default i am selecting city and zipcode.
Mobile no-[protected]
Vivek dwivedi

Hello reliance team,

Good day, i have taken 2 new connections from the reliance vendor at manyata tech park, nagawara as per ibm corporate plan's. For the number [protected] the plan was 499 and for the number [protected] (This being a premium number i paid rupees 2000 {two thousand only to the reliance vendor}) and plan opted was 299.

As per the vendor for the first 3 months i will be getting a discount of 100 rupees as per offer on each connection i took.

Now hear is the problem from your team.

I received bill for both the numbers generateded for 10 days on[protected]. As per my knowledge and info provided by the vendor the bill must be on prorate basis. I was taken by surprise what you people sent me. I din't even made a singel call using both the sim's, yet you charged it more than i expected

I have communicated their issues to
Reliancetcsa. [protected]@gmail.com, damodara. [protected]@relianceada.com, pradeep. [protected]@relianceada.com, [protected]@relianceada.com

None of the above persons are taking responsibility of the same. See below the chain of email i sent for past 1 month

Regards,
Praveen kumar mb
— forwarded by praveen km bhyrappa/india/ibm on 06/13/2017 07:57 pm —

From: praveen km bhyrappa/india/ibm
To: reliancetcsa. [protected]@gmail.com, damodara. [protected]@relianceada.com, pradeep. [protected]@relianceada.com, [protected]@relianceada.com
Date: 06/13/2017 07:53 pm
Subject: fw: what the hell is these bill's for?

What is the update?

@ pradeep, can you provide me your manger so that i can have word with him, as your co-worker damodar till date gave me fake promises and responses?

@ reliance customer care?

Regards,
Praveen kumar mb
— forwarded by praveen km bhyrappa/india/ibm on 06/13/2017 07:48 pm —

From: praveen km bhyrappa/india/ibm
To: reliancetcsa. [protected]@gmail.com, damodara. [protected]@relianceada.com, pradeep. [protected]@relianceada.com, [protected]@relianceada.com
Date: 06/12/2017 08:41 pm
Subject: fw: what the hell is these bill's for?

What is the update?

@ pradeep?
@ reliance customer care?

@ damodara, since 22 may 2017, i am sending repeated emails regarding the issue informed in this email. Till now every time on the call you say it will be done by eod, but till this minute nothing has been done nor any progress i saw from your end.

I clearly informed about the advance rental and waver back of non usage of your services till date. They why are you asking about rebate in wifi data card or reduction of price in golden number that i purchased from your sales person (Pasha).

Don''t try to deviate from the topic

I asked you for the billing and you simply doing rounds and rounds of the same unproductive talking. I am fed up with your fake promises. If you can't help me then say straight away and pass me who i need to contact for doing the job done. I hope you are taking salary to do your job, atleast do justice for your profession.

I don't need your stupid talks anymore, if you still want to do stupid talks ([protected]), do it in written email to this, atleast i feel you can do this

Regards,
Praveen kumar mb
— forwarded by praveen km bhyrappa/india/ibm on 06/12/2017 08:20 pm —

From: praveen km bhyrappa/india/ibm
To: reliancetcsa. [protected]@gmail.com, damodara. [protected]@relianceada.com, pradeep. [protected]@relianceada.com, [protected]@relianceada.com
Date: 06/09/2017 06:53 pm
Subject: fw: what the hell is these bill's for?

What is the update?

@ damodara?
@ pradeep?
@ reliance customer care?

Regards,
Praveen kumar mb
— forwarded by praveen km bhyrappa/india/ibm on 06/09/2017 06:51 pm —

From: praveen km bhyrappa/india/ibm
To: reliancetcsa. [protected]@gmail.com, damodara. [protected]@relianceada.com, pradeep. [protected]@relianceada.com, [protected]@relianceada.com
Date: 06/08/2017 05:22 pm
Subject: fw: what the hell is these bill's for?

What is the update?

@ damodara?
@ pradeep?
@ reliance customer care?

Regards,
Praveen kumar mb
— forwarded by praveen km bhyrappa/india/ibm on 06/08/2017 05:20 pm —

From: praveen km bhyrappa/india/ibm
To: reliancetcsa. [protected]@gmail.com, damodara. [protected]@relianceada.com, pradeep. [protected]@relianceada.com, [protected]@relianceada.com
Date: 06/02/2017 05:44 pm
Subject: fw: what the hell is these bill's for?

Hello team,

What happened damodara, did not get any email from you regarding the communication we had on call yesterday. I received alerts from bill desk to make the payment, what is going on with your words u mentioned on call?

Regards,
Praveen kumar mb

— forwarded by praveen km bhyrappa/india/ibm on 06/02/2017 05:35 pm —

From: praveen km bhyrappa/india/ibm
To: reliancetcsa. [protected]@gmail.com, damodara. [protected]@relianceada.com, pradeep. [protected]@relianceada.com, [protected]@relianceada.com
Date: 05/31/2017 12:15 am
Subject: fw: what the hell is these bill's for?

Hello team,

What is the update. When are you going to return back the paid money for the below mentioned sims.

@ damodara, u said u will call be back by monday, its already wednesday,
@ reliance customer care, don't you take any responsibility to handle this issue? What kind of customer support your give?

Regards,
Praveen kumar mb
— forwarded by praveen km bhyrappa/india/ibm on 05/31/2017 12:11 am —

From: praveen km bhyrappa/india/ibm
To: [protected]@relianceada.com
Cc: reliancetcsa. [protected]@gmail.com, damodara. [protected]@relianceada.com, pradeep. [protected]@relianceada.com
Date: 05/27/2017 08:15 pm
Subject: fw: what the hell is these bill's for?

Hello reliance communication,

Will you be able to look into the below mentioned problem from your network services

Regards,
Praveen kumar mb
— forwarded by praveen km bhyrappa/india/ibm on 05/27/2017 08:10 pm —

From: praveen km bhyrappa/india/ibm
To: "reliancetcsa. Chandhana"
Cc: damodara. [protected]@relianceada.com, pradeep. [protected]@relianceada.com
Date: 05/27/2017 08:02 pm
Subject: re: fw: what the hell is these bill's for?

Hello anil,

I might partially agree with you that your bill desk has discounted for 100 rupees on both sim's, on pro-rata bais for 9 to 19th (May) billing.

However, what the hell are you talking and telling advance rental. Do u think i am a fool to accept what ever nonsense you say that there is advance rental. None told me about the advance rental. If in case that was told earlier i would have opted for other service providers such as airtel, idea or vodaphone as corporate connection.

I am not a fool to feel trap for your services, enough of talking, i don't need your stupid explanation. I am runing out of patience.

Your team better give me back my money and take back your # sim's which is of no use and i neither made a singel call except for address verification for ur call center.


@ damodar, will u have a look into this as u mentioned it on call on friday that issue will be fixed. Why the hell do i need to call ur back end team as mentioned by anil in the below mail. When u gave a connection u did not informed me. U people are duping customers with your stupied mistakes

Give back my 2000 rupees you people shiffoned off

Regards,
Praveen kumar mb

From: "reliancetcsa. Chandhana"
To: praveen km bhyrappa, damodara. [protected]@relianceada.com, pradeep. [protected]@relianceada.com
Date: 05/27/2017 11:20 am
Subject: re: fw: what the hell is these bill's for?

Dear sir

As per the below trial mail 100rs discount as been posted. And billing you have received pro data base and 1st month bill with advance.

Pls don't get confusing on this

Any issue pls call my back-end - [protected]

Regards
Anil

Sent from my samsung galaxy smartphone.

— original message —
From: praveen km bhyrappa
Date: 26/05/2017 6:52 p. M. (Gmt+05:30)
To: damodara. [protected]@relianceada.com, pradeep. [protected]@relianceada.com, reliancetcsa. [protected]@gmail.com
Subject: fw: what the hell is these bill's for?

What is the update?

I can be reached at [protected] or at office number[protected]Between 5.30 pm to 2.30 am, monday to friday)

Regards,
Praveen kumar mb

— forwarded by praveen km bhyrappa/india/ibm on 05/26/2017 06:41 pm —

From: praveen km bhyrappa/india/ibm
To: damodara. [protected]@relianceada.com, pradeep. [protected]@relianceada.com
Cc: reliancetcsa. [protected]@gmail.com
Date: 05/26/2017 03:55 am
Subject: what the hell is these bill's for?

Hello reliance team,

Good day, i have taken 2 new connections from the reliance vendor at manyata tech park, nagawara as per ibm corporate plan's. For the number [protected] the plan was 499 and for the number [protected] (This being a premium number i paid rupees 2000 {two thousand only to the reliance vendor}) and plan opted was 299.

As per the vendor for the first 3 months i will be getting a discount of 100 rupees as per offer on each connection i took.

Connection 1 - [protected]

Connection 2 - [protected] (Premium number paid 2000 rupees)

Now hear is the problem from your team.

I received bill for both the numbers generateded for 10 days on[protected]. As per my knowledge and info provided by the vendor the bill must be on prorate basis. I was taken by surprise what you people sent me. I din't even made a singel call using both the sim's, yet you charged it more than i expected. See the screen shot below

Connection 1

Connection 2

*so now tell me what the hell is this bill for?
Are you making fools of the customer?
Either you do correction's to fix the problem asap that you made from your end in billing or else return my amount that i paid to your reliance vendor and take your stupid useless sim's.

Regards,
Praveen kumar mb

Please activate my service which barred from yesterday because of salary issue i will not pay the bills i will clear all amount on after two days and also having a customer care executive kamal of the number was [protected] was unable to solve my complaint which know as i want to change my billing cycle i dont have time to visit at gallary your service very bad i was also using airtel /vodafone / tata docomo someone told me reliance is best service of mobility but he was wrong such a bad service of your executive of customer service

I have been using reliance gsm since 8 years. My number is [protected]. I am living in bikaner, rajasthan which is not a small city to put great network connection... Still the reliance network here is pathetic. You use 2g or 3g.. It doesn't show any significant difference. Most of the time it shows 'no network'. And even outside, the problem remains same. One way call, drop calls, call delays have been normal and regualr issue to me.
I have complaint about it so many times by all means but i think nobody is taking any significant action. 2 years back, team of customer support in reliance came to my house to verify and rectifying the problem but still got no solution till date.
I have filed a complaint in national consumer forum with docket number 267935.
My request is resolve this connectivity issue asap or be ready for compilation in ncc.
My last sr complain no.[protected] was closed and there is no such a change on issue.

Regards
Loyal consumer of reliance gsm

Sir.

Mere sath fraud krke apke mini outlate wale ne mujhe wrong plane bataa kar ke ye postpaid no. Mujhe dediya
Mujhse kaha ki mujhe 40din tak koi charge nhi lagega apki call net sms sab kuch free hai yte taril base hai agar app new no. Lete ho
To 40 days ke baad apka rental 200 rs. Monthly hoga maine kaha ok... Maine apni id. Use whatsapp kr di 1.5 month ke baad s im mere address per aai or uske sath bill ayaa sir ye batao sim use bhi nhi ki hai... To bill kis baat ka maine sim card apne mobile me l lagaya tak nhi network use bhi nahi kiya... To bill kis baat ka.. Wo bhi jhut bolkar ye sim di hai... Maine iske baare me kai baar customer care par bhi call ki but unhone koi responce nhi diya... Ye mere sath dhokha hai... Sir mai itna bill kahaa se bharunga
Mne koi use bhi nhi kiya... Fir bhi bill banaa diya... Sir ye to galat hai... Naa...

My cell. No.[protected] march bill rs.261payment dt.13.05.17 for online payment inb xportsoft technologies pvt.[protected]gabhnoft9transfer. Month of may bill cleared, why my number is no incoming, no out going no message. Bending bill only for april pls my mail id rse. [protected]@gmail.com sent to my bill details april 17. Please open my number incomoing out going, message...

Myself vijay kumar bareth, my mobile number is [protected], on date 07/06/2017 i have recharged 119rs on my mobile no. [protected] for 600min talktime which is shown in your website ireff but after recharge i got 600mb 2g data in place of 600min local, so please refund my money or give me talktime value because you have fraud to me by this activity, so plz solve that matter at an early date.

My reliance number is [protected]. Yesterday, i rechared rs.93 for 1gb 4g data per day for 28 days. Today, when i check my net balance, it was 800 mb and main balance was rs.8.92 but after 5 mins, both becomes 0. Give me my 8.92rs and full 4g data. The net is 2g speed. The most big cheater company you are. Dint call me, only mail. My email is [protected]@gmail.com. Whenever i call 198, they alwaysss say that they have technical issue, they can't check. Give my 8.92 rs and full 4g data not 2g. Otherwise i have to port my number and take action against you.

My reliance mobile no. Is [protected]. I had done recharge of rs 93 on 29 th may 2017
In which i have to get 1 GB 3G data for 28 days but on 1st, 6th, and today that is 12 th june i didn't get 1 gb data.for this ihave done so many complaints to reliance but they said it will be resolved within 4 days but it doesn't happened till now.i also emailed them but they didn't respond.so please try to help me out of this.

Hi,

It is just a harassing situation where in you have to follow for fault created by the company. Main account balance of rs 150 has been deducted though i have not used any facility like call/ data. Tried to contact customer support but unable to get a proper response.

I feel this is not at all a valid process where we need to type a mail thinking of getting a reply to it. Someone should contact me rather as i have already provided a complain.

My reliance number [protected]. I am very old customer about 12 years. Without anything rs. 5 is deducted automatically from my a/c balance on 10th june and today. Why this happen?

I never see that type of automatic activity in any other network. Please refund my balance and don't do that next time. Otherwise i'm compelled to change the network all numbers.

I have a mobile no.[protected] which is convert in another service provider from reliance to other after that company message me for pending amount so i call on this no. [protected] given in sms for enquire then they said no any payment pending of your this no.[protected] after that they send sms many time and harassing me and this no. [protected] tripati person attend my call say rudely if you think then pay but in her system not due any payment show

My alternate no.[protected]
Piyush agrawal

Dear sir/ma'am

I have been using my reliance gsm sim form odisha for the past 2 years and it has suddenly stopped working from last night. It is just showing 'no service'. I had also recharged my phone a few days earlier. Kindly re-activate my number [protected] again as it is very important.

Alternate contact number-[protected].
Thanking you,
Rajat.

I got a message in 99 ruppee 1 gb per day for 28 days and also i talked with customer care he told me this offer valid on 10-6-17 to 17-6-17 and i recharged on 10 and i got a mesaage after recharged your internet for 28 days but i checked data i saw the expired date of my data is 14-7-17 and my internet not working properly plz slove my problem as soon as possible my no. Is [protected]

I am customer of reliance communications. My user id is[protected]. My connection is not working from 12 days. I have complain many times. Without solving my complain they close my complain... The company position is so poor that it is not able to provide proper service. I have call many times toll free number but i do not get answer. I. So please solve my complain as soon as possible.

Dear sir,
I have recharged by rs.50/-& rs. 21 as talk time and value voucher for 20ps./minute, on 06/06/2017 at 5.31pm. After 5 days i check the balance amount. The balance was 6.49 rs. I surprised by automatic deduction of balance. This happened so many times with so many reliance customers. Kindly refund the balance amount rs.38/
My cell no. Is [protected]