Sony India Complaints & Reviews

I gave my sony xperia L for repair at madonna service centre near padma junction in ernakulam. It had a minor issue of audio jacket slot. I contacted them regarding the status of repair and they kept on telling me another two days, another two days. It took them 15 days to repair my phone and that too after my repeated visits to them. Their staffs were not at all cooperative and they never answered to phone enquiries....

My LCD TV is not working since last 18 days and reported many time to call centre and complaint was registered online too. Complaint nos were issued and some standard replay given every time that they will attend the problem shortly. Online Complaint nos are[protected] dated 12 sep, 20873271 dated 17 sep.. (different complaint no issued every time) I have no clue, what intention they have- whether they want to replace my TV under warranty...

i had given my laptop to krish electronics in malad east for repairing its an authorised service centre, They damaged my product i visited there in a week stating that u damaged my product they made a job sheet and in 2 two days they handed my product in a damaged condition and now they are avoiding that stating they are not responsibile for that and when i told them that i want to talk to higher authority they told me u have to visit japan...

My mother purchased a 32inches LCD coloured television from Tandon Enterprises, Bareilly on 2009 . But last few days bubbles are seeing on half of the screen. So I lodged a complaint in your service centre and deposited Rs 150 for service charges . Mr Raj Kishore service engineer turned up at my home and stated that the screen had been damaged . The damage of screen stated by him is manufacturing defect . But he stated that after depositing...

Dear Sony team, I have booked this complain 15 days ago and after that I get a call from your team next day for replacing my television but they haven't confirmed us the date and 10 days have passed again no action taken from your side. Kindly let me know when I will get a new replaced television as 2 months have been passed after making my complain and no necessary action has been taken from your side. Awaiting for your reply on urgent...

SIR, this is Parimalaravi from DINDIGUL TAMILNADU last year we had bought a laptop with the model no.SVF1521SNB IN5, for my daughter who is studying in a college in KERALA, recently her laptop panel had developed a crack nd it is such a situation that it cannot be opened at all .. we hv contacted the dealer nd asked for a repair but he says he cannot find a panel for this model... can u please clarify on two things... as to whether i can...

My name is Siva from Indore. I have been using Sony walkman for 5 years now. The latest one which I had bought in July 2012 had problems in hearing from one earpiece. I submitted it for servicing on 31 July 2014. The service was so pathetic that they first told me that it was not repairable. Then they didnt respond even after repeated followups for over a month. Finally on 1st of Septemeber, they called me and said it would have to be...

I purchased a Sony Xperia z2 inJune. Sony website clearly mentioned that it is offering some free subscriptions on applications like big flix. I did not find this on my handset. I called customer support several times. Some support guys denied these offers while some said to reinstall the software of the phone. I have mailed several times also but no support or resolution. I need to lodge a formal complaint....

I purchased sony xperia z2 in June. The company website assured free application goodies like 3 month big flix subscription. I did not get those.I called sony support several times. Some service Centre guys denied having these offers and some said please re install software. I also sent them emails which have stopped replying to me. I need to lodge a consumer complaint...

Service call was logged on 16th of September 2014 against which a request ID 20986178 was generated, the engineer from Star electronics from Delhi visited on 18th of September 2014 and dignosed the problem as a mother board replacement with a date of 20th of september as resolution date, i have been following with Sony toll free no. and the service center but there has been no concrete reply by them, the only explanation is that the part...

I am Dr Viral Shah having sony E series laptop since last 2 years.it is running nicely.but since last 15 days i have one small problem.back side screw has been lost somehow and when i open my laptop it is very much diff to open.i have visited service center for that i told him to check but the bad thing is that he didn't touch my laptop and told me to comeback again for after backup in some secure place. i did that and second time i went...

This email is with reference to the faulty Sony Experia T2 device that is owned by self. The phone was giving issues and self rebooting from the mid of August. (The system settings showed a proof with the log of the system crashes). The phone was taken to the authorized service center wherein the phone was mended with some software update which did not resolve the issues faced by the phone. The phone was again taken to the service...

Sir I hemant joshi want to inform you that i brought sony xperia m dual mobile in last months. and in that day i suffered signal problem, eco sound problem when i used earphone while calling and hanging problem.i also visit sony service cenert in 2 times they just keep my phone for 4 or 5 days only and i still facing same problem.in the end i have only last option to file a case in consumer court. Regards hemant joshi Dehradun, uttrakhand [protected] IMEI1...

I had bought 40" Sony Bravia TV set before three years from M/s. Ravi Corporation, Bharuch. On 14th sept 2014, the screen started going up-down and double picture shades started getting displayed on TV set. Against my complaint, your authorised service technician from M/s. Balaji Services, Vadodara (ph:[protected] visited my place, inspected my TV set, took photographs of problems and informed me that the TV set will have to be taken to...

This complaint is regarding the pathetic service faculties provide by the "certified" Sony service centers. I have been to this so called certified Sony service centre in 15C.S.K.Puri, Patna-1. I bought SBH20(BT music devise) on feb 2 2014, last month my devise not working. They had told me to wait 10 days for new devise. several time after 15 days i tried to Call service center no.[protected], but phone in not reachable/attend. The Sony...

Subject- Misleading Information provided by Sony Service Center Head Respected Sir/Madam, This is to bring to your kind notice that I had purchased the Sony Xperia ZL on 25th January 2014 for Rs.24, 560. I met with an accident and I found the screen of my phone got little bit damaged (just the center bottom part) however the phone was still in the working condition. Till now I was assuming I have purchased a smart phone from a good...

Purchased a new Sony Z1 Compact for Rs 29000 from Sony Center in CP and found that it had major faults: both cameras faulty, sound system faulty, software corrupt which corrupted my personal data as well. Visited their service center twice and they took the handset on 2nd visit stating that it will be replaced since this handset can't be repaired - even at a later stage! I feel cheated because this was never told to us during purchase and...

I have purchased one sony xperia c on[protected]. on[protected] I had a complaint for the handset as the touch was not working, I have given the set for servicing in Service Centre (Madona, Thiruvalla, Kerala) After one week, They have informed me that the handset is damaged due to water inside and required Rs 9400 to replace the same as they can not provide warranty even though it is 6 and a half months old. I strongly believe that Sony...

I bought 40 inch Sony Bravia to just three years ago. On Aug 2014 the screen goes to darken after TV turned on. After complaining, technician inspect my TV and told me that the part of this model is not available now and I have to replace total power board by spending money about 10-12 thousand. After hearing that I think Sony TV buyer should keep lots of money to repair it just like a four wheeler maintain. Therefore please take...

I had purchased Sony LED Tv on 1st Nov 2013. After 9 months of purchased there are some problem related with display. I contacted to NRI electronics Sony authorized service center at 94, GF road choudhary more Ghaziabad Up contact no.[protected]/4296677 on 25/7/14 and after repairing work TV was returned to me on 28/7/14. But again after two months i faced the same problem and i again contacted with them on 14/9/14 till now the TV is...