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Sony India Complaints & Reviews

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Last updated Apr 13, 2024
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Sony India reviews & complaints page 243

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P
Poornachandrarao B
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sony ex72, screen problem within 3 years

Address:Krishna, Andhra Pradesh

I am using sony bravia ex72 - i have screen proble with in 3years, i will purchase 2012, i am really believe sony is the number one position in all telivision sets, but i found that is wrong desicion, i am really desappointed from sony - tv cost 72000/- using 3years only i am really sad, i want complaint on consumer court - B.Poorna Chandrarao, guntur, [protected]@gmail.com, mobile - [protected]...
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abhishek.negi
from Harda, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding phone

Address:Jalandhar, Punjab

hello ..this is abhishek negi from jalandhar i have placed my phone to sony care jalandhar at 15th of september 2014 regarding some speaker problem etc.my track id is [protected], job no. W[protected] since that day they haven't repaired it. i have email an complaint at questions.[protected]@support.sonymobile.com and my reference no is 1-[protected]. but i haven't got anything from sony too. till today they are giving me excuses as u can see it's...
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Sagar Patil4066
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Faulti sony hard disk

Address:Kolhapur, Maharashtra

Dear Sir/madam, Subject: - Found Faulty Item Sony External hard Disk by Amazon Online Shopping. Two month ago, I have purchased by online shopping- Sony 2.5 inch 1 TB External Hard Disk (Silver) through Amazon. The hard disk was found faulty which is not connected any device like laptop, TV, Desktop. After I have call your Amazon customer care centre & the suggested to me please report the same in your nearest Sony customer care centre....
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Ullas N Shanthi
from Bengaluru, Karnataka
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Sony Xperia Miro Service center charging huge amount to fix lock/unlock button

Address:Bangalore, Karnataka

I would like to share my bitter experience with the Sony mobile services with all of you after I visited their service center on 27th September 2014. I bought Sony Xperia Miro on[protected] for Rs 13290 Recently I started facing problems with the lock/unlock button. The button suddenly stopped working and I could not unlock/lock/switch on/switch off. Hence I took it to the Sony Authorized Service Center ABHIVRUDHI TECH, #235/12, Suraj Center,...
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bhupendrasharma
from Lucknow, Uttar Pradesh
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Sony India - Charging for the product (Sony Xperia smartphone) while under warranty

Address:Lucknow, Uttar Pradesh

Hello, I am Geetanjali Sharma from Lucknow, currently living in Chennai. I bought a Sony Xperia Smartphone on 29th December, 2013 in Lucknow, Uttar Pradesh through Snapdeal. Currently I am in Chennai. On 1st August, 2014 my smartphone stopped functioning properly, Therefore I approached the nearest Sony Service centre and submitted my smartphone there on 9th August. I informed the official people there that my product is under warranty and...
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indiankk
from Agra, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complant No. 19873304 still unattended

Address:Gurgaon, Haryana

Dear Sir This is to inform you that our complaint No.[protected]dated 03 -Jul-14) regarding poor audio quality of 32'' LED TV is still unattended from your side. This is quite strange. Please respond positively. Dear Bhim Sain Kalra, Greetings from Sony India.We have received your Email and your request has been logged as : 19873304.Please use this Number for any future reference to your request.Our response time will vary based...
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bibuna
from Jugsalai, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding LED TV Installation matter

On Monday, 29 September 2014 6:19 PM, bibuna kar <[protected]@yahoo.co.in> wrote: Sir, I am Manoj Kumar kar from jaduguda, postal PIN-832102, jamshedpur purchase a sony fullhd 32" led tv from jamshedp Today at 6:22 PM Me To Me [protected]@ap.sony.com [protected]@snoy.co.in [protected]@setindia.com sonyindia.[protected]@ap.sony.com CC Me Today at 6:22 PM Hide message history On Monday, 29 September 2014 6:19 PM, bibuna kar <[protected]@yahoo.co.in>...
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pranay01
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating & fraud by the service senter

Address:New Delhi, Delhi

Dear Company, Attention Customer Service Dept. We Buy Sony Xperia Z-1 Mobile phone in the month of march attached is the telephone Bill! Due to circumstaces our back glass of the mobile is cracked, as sony offers us accidental insurance while buying this handset, we go to your service center to repair our handset in month of August Estimated date - 10 th of August after 20 days we get our handset back and we see while changing the...
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MAYANK LINGWAL
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SONY VAIO LAPTOP SCREEN

Address:Dehradun, Uttarakhand

COMPLAIN NO[protected] LAPPY MODEL NO[protected], SVF14218SNB SERIAL NO- 0120 SIR, THERE WAS A PROBLEM ON SCREEN IN MY LAPTOP, ZIG ZAG LINE USE TO APPEAR IN MY SCREEN.I HAVE SUBMITTED MY LAPTOP IN UR SERVICE CENTER FROM PAST 2 MOTHS & WHENEVER I GO THERE TO COLLECT MY LAPPY THE PROBLEM IS STIL THERE, THRICE THEY HAVE CHANGED THE SCREEN. FIRST WHEN I WENT TO COLLECT THE PROBLEM WAS RESOLVVED BUT THAN THEY HAVE CHANGED THE COLOUR OF...
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S
sandhyaojha
from Ludhiana, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

problem in sony xperia m

Address:Dehradun, Uttarakhand

I had bought Sony Xperia mon 11th September 2013. After 6 months there is a communication problem in phone that when I say something the sound not receive clearly at the other end but when I talk with headphone there is no problem. And the problem with the chargeras my phone is in warranty period I have submitted it inthe customer care center, they gave me another charger, but they returned the phone saying that it is a network problem.....
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SBH50
from Vellore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst Service In Vellore

Address:Vellore, Tamil Nadu

Dear Sir/Madam, This To Complaint About That In Vellore Their Treating And Service Is Worst, I Have Given The Bluetooth Head Set To Replace On 21 Aug 2014, And Thay Have Taken The Job After 10 days Days Thay Are Replacing With Normal Headset. But I Didnt Get My Actual Blueetooth Headset, So Pls Initiate To Solve My Problem Asap. Pls Find The Job Sheet Attached For Your Referrance Regards Rajesh Kumar [protected]...
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Kruti14
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Discourteous behaviour of staff

Address:Ahmedabad, Gujarat

Hello, I have a complaint against 2 people for their behavior with me with respect to courtesy. The store manager at Shivranjani Branch, Ahmedabad, Mr. Rutul Chokshi and someone else called Mr. Nikunj Jani were the two people I spoke to. I have already made a payment for a CD player worth Rs. 7990/- yesterday which was to be delivered today around 1 PM. Inspite of telling them that time was of essence and being assured that it...
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S
sagargoyal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pathetic customer service by Sony India for my 42" Sony Bravia LCD TV

Address:Bangalore, Karnataka

My name is Sagar Goyal and I am from Bangalore. I recently purchased a Sony Bravia LCD TV (model no. KDL-42W850A) and got the TV wall mounted about 3 to 4 months ago. The person who had installed the TV was in such a rush that he had fit the TV in a slanting manner. In spite of repeatedly telling him, he said it was straight and just rushed. On 24th Sept 2014 again I raised a request for having the TV reinstalled and this morning an engineer...
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Rosario Fernando
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sony Xperia Z Warranty problems for internal damage

Address:Mumbai City, Maharashtra

Dear Sir/Madam, SONY MOBILE & SERVICE SUCKS. I Evita Pinto having a Sony XPERIAl Z purchased on 15th March 2014 for amount Rs 31000/- am writing this mail after a lot of problems that, I am experiencing due to the Sony Z phone purchased from your company. First the problem of the phone. The socket in the phone where the charger is connected is broken and cannot be charged. Now since this has happened it's like a dead piece...
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bhupendrasharma
from Lucknow, Uttar Pradesh
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Charging for the product (Sony Xperia smartphone) while under warranty

Address:Lucknow, Uttar Pradesh

I bought a Sony Xperia Smartphone on 29th December, 2013 in Lucknow, Uttar Pradesh through Snapdeal. Currently I am in Chennai. On 1st August, 2014 my smartphone stopped functioning properly, Therefore I approached the nearest Sony Service centre and submitted my smartphone there on 9th August. I informed the official people there that my product is under warranty and its just 7 months old phone. They told me they will repair my phone and...
+2 photos
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Saimanjunath Gaddale
from Hyderabad, Telangana
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screen resolution issue

Address:Hyderabad, Andhra Pradesh

dear team, we have sony bravia led tv which was purchased around three years before. today while watching unfortunately we had a problem with screen resolution as the problem follows misclarity of the screen request you to take the action at the earliest and do needful...
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GUNCHA
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

LCD PANEL FAULTY & NO CHANGE IMMEDIATELY

I HAD PURCHES SONY BRAVIA LCD 32R 422 ON 1st NOV. 2013. SUDDENLY LAST WEDNESDAY 24.SEP 14 LCD IS BLACK, I ASKED DELER ASHOKA ELECTRONIC BAREILLY. BUT THEY ARE NOT INFORMED THE SERVICE CENTER. SO NEXT DAY I HAD LOGGED ONLINE COMPLANTE[protected].THEN SERVICE ENG. CAME ON 27 SEP AT 3 PM AND AFTER CHEKED LCD HE TOLD ME PANEL FAULT. PANEL IS NOT AVAILABLE. PROBLEM SLOVED LONG TIME. THEN I REQUEST TO COUSTEMER CARE PLEASE CHANGE THE PART IMMIDATILY...
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bipinlpadhra
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not getting my camera from Sony service centre-Bhuj

Address:Kutch, Gujarat

Hi.This is Bipin L. Padhra from Gujarat. I have given my camera for repairing 2 months ago in Sony service centre but still i have not got it back. It has a warrenty card for 2 years and i bought 7 months ago. I am very disappointed with your service and i will never buy sony cam in my life.Please return me my camera back.I didn’t like the way they behave . Sony center where i have given my camera is in bhuj.They simply say that they will...
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Nevan
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pathetic service delay with no results

Address:Kolkata, West Bengal

I have submitted my 2 sony vaio laptops before 2months at authorised sony service of salt lake kolkata. They could not fix 1 laptop & gave it back to me. For the other 1, Previously they told me their is hard disk problem so i replaced the hard disk & submitted again. Then they are saying that their is a motherboard problem & at the same time they told me we are trying to fix it without replacing motherboard. After that i call...
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gb2
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

The experience was very disappointing from a company of SONY's repute

Address:New Delhi, Delhi

The above LCD set was sent for repair to the authorized service centre but was returned due to non-availability of the spare, The complaint was no addressed properly. I was told to have the complete mother board replaced which was unacceptable. I need to have this repaired or replaced with a new set. The experience was very disappointing from a company of SONY's repute.

I look forward to a quick revert and action
br...
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