Star Health And Allied Insurance Complaints & Reviews

Hello Team,
My name is yogender I had joined as an agent in star health and alied insurance on 10th January but recently I got a new job at axis bank. So I will not be able to continue my pan with this company.
Request you to remove my pancard and provide NOC...waiting for your response
My pan card- DGEPK8492M
and agent code -BA[protected]

Regards
Yogender kumar [protected]

With regards to the policy no :P/111117/01/2021/013334. My wife Heera V Kalra is undergoing treatment for CA Breast, present we're shifted to Secunderabad, Hyderabad. Treatment done at Geeta multi speciality hospital, secunderabad. Claims amount of 22, 900 being rejected by star health for reasons beyond facts. As per your last letter dated 21.01.2022, my claims settled as for current year was 10 claims and amount paid was 3, 02, 977. Which further shows that i have accrued cumulative bonus available for Rs. 1, 77, 023. In addition i will be having Rider benefits that i have not used as since last 12 years. Pls kindly remit the payment of 22, 900 to my account, as i have another set of treatment due on 21.02.2022. for my wife. Thank you.

Dear Sir,
My father was admit in indore mp medanta hospital 07/02/2022 cash less condition
clam no. CIR/2022/201115/3839445
diagnosis 2 year before claim revived 2069155
by dr mistake write 3 year also write letter by dr. only 2 years diagnosis ild.
so please clear claim.
thanks a lot
policy no. P/201115/01/2021/026108

I had purchased Medical insurance from star health for my mother on Feb, 2021. My mother was admitted on Mar, 2021 due to very serious health condition and I could not use Star Health Insurance as there is a 30 day waiting period. However, I had used my office Insurance instead to cover the expenses of the procedure.

For a second procedure on May, 2021 (Day Care Procedure), I had used Star Health Insurance to cover the expenses....

Respected sir

I am M N Krishna s/o M Narayana swamy R/o Hanamkonda Warangal Telangana want to bring few lines for your consideration I am insurance holder at STAR Health Insurance

I have applied for covid treatment reimbursement on 09/08/2021 till now it has been not processed successfully several enquires has been carried out but the claim is not being done for the unknown reason

I kindly request you to intervene in to the issue and help me

Claim intimation number : CIR/2022/131400/2990790

PRODUCT NAME: STAR COMPREHENSIVE INSURANCE POLICY REVISED 2019

POLICY NO : P/131400/01/2021/002747

BRIEF HISTORY

Sir

I stay at Hanamkonda Warangal, on 27/04/2021 my mother had expired to complete the religious rituals I had gone to Hyderabad unfortunately there I become positive to covid 19 on 02/05/2021 I have been advised for home isolation by primary health care centre (patancheru, hyderabad) along with medicines which I followed the same but unfortunately on 06/05/2021 I felt difficulty in breathing I found my spo2 levels below 89 and then with a great difficulty I got admitted in to the NICE HOSPITAL, masab tank, Hyderabad and there I was treated by doctors also I have given remidiser inj, plasma therapy along with continuous oxygen support and other medication as advised by doctors in the hospital and was discharged from hospital 16/05/2021 and I was also advised to use oxygen concentrator for few day which I followed

By god grace I have recovered completely and applied for reimbursement of my expenses but till now ie 27/01/2022 it has been not done from star health

I have talked to star health employees for several times they said my claim is under process for long period and taking a very long period they said we require more documents and the same was submitted again they said it will require few more days to process after 20 days I enquired the status they said your claim was rejected and up on my request they have reopened the same and till not it was not processed which shows there is lapse of proper service to customer(me) and also lost faith on insurance company

I request to to please help me

Thanking you

Yours sincerely

M N KRISHNA

MOBILE :[protected]

We have applied for cashless treatment after many queries they rejected our application asking that insured patient was hospitalised and treated in NICU which is prior to inception of the first policy but we openly disclose all about birth situations no any disease found at the time of insurance patient is 100% fit. We can't claim any amount in first year of insurance but now during this time patient is suffering from constipation problem and doctor admitted in hospital. We have applied for cashless treatment but your team rejected our application after so many queries. I request you to please check and give best solution.
Thankyou

CR[protected]
I had registered non receipt of my policy document (Customer Code:AA[protected], Health Policy No:P/141212/01/2020/007143, ) for which your customer support has failed several times to provide the document as such with this reference I will be approaching "CONSUMER COURT".

Reminder 2" """"“""""""""

On Thu, 13 Jan, 2022, 16:44 sanjay Surya, wrote:
REMINDER 1

WAITING FOR YOUR REPLY

On Thu, 13 Jan, 2022, 09:25 sanjay Surya, wrote:
HI,

I would like to inform you that I have an agent code with your company having code:BA[protected]. I have been working this code for the last four year. .
one incident happened to me in the last four year. This is unjustifiable.
Because your manager for shake of commision of the agent policy changes their code to another agent for gain money without any reason.

i have done the policy of amar chand having no P/211129/01/2020/000972 contact no. [protected]. but when a customer renews it online then it converts to another agent code BA[protected] named VIKAS MEHRA. how it is possible.

''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''...⇄

when asked to your Branch Manager Mr Rajiv Shukla, he say customer give money to that agent.
But when i say do you know the customer. then he say no but the agent knows. Even the agent dont know about this customer. Because this customer is my real brother.

so i cant tolerate this stupid activity and this is not acceptable.

I need quick action on this stupid work. i am stranged with this that your employee do such a wrong thing for the sake of some money. i am unable to understand how your employee do this type of thing for the sake of 1000 rs.

If this is the culture of your company then I don't want to work the same.

I give you seven day to take action on the same and refund my commision otherwise I will take legal action with the same .

I am attaching the policy of both years . check the same and revert soon.

--
thanks & regards

sanjay
Reminder 2
Show quoted text

Dear sir/madam, i had taken a licence from star health and allied insurance co. Ltd on 24/06/2015. I am applied for professional jobs, my pan is tagged with this company. Do please terminate pan number from star health insurance company.
Name: Anshu,
Pan no.: BLDPA7227A
Phone number:[[protected]]
Agent code:SHABA00239754
Branch:
Emailid:[Anshumishra1680]@gmail.com

Iam receiving harassing calls from star insurance telecallers. They keep changing numbers quite frequently . Mostly they are calling from tamil nadu.Some of the numbers are [protected], [protected], [protected]...

Telecallers claiming from Starhealth insurance are troubling so much by calling purposely from different different numbers. And purposely they speak in tamil which we do not understand. Some of the numbers are [protected], [protected], [protected]. They are using abusive language also.
Please do the needful....

Dec 20, 2021
I have hdfc sal account and get personal loan from hdfc bank i paid every month emi 3041 but once i coudn't maintains balance in account and that time i was charged with overdue charge which is around 649. Now, after a month they charge me 236 rs for emi rtn charges. If i have already paid overdue charges then why hdfc is again charging with emi rtn charges.

Respected sir,

My name is J Jeyachandran i have joined Star health insurance company ltd as an agent 7 years back. I haven't doing any business for that company. My license validity also expired. But my pan number looked up in irda portal.

Applicant name J Jeyachandran
Father name jayapal
Date of birth: 13 june 1989
License no BA[protected]
Certificate no -
Type individual
Business information:
Star health insurance company ltd
Agency code:BA[protected]
Category Health

Kindly delete my pan number in irda portal. Thank you.

With regards
J Jeyachandran
[protected]

An executive called Deepak Bisht approached me for the portability of my existing policy. his contact no. [protected]. he told me everything would be covered from 1st day in star health. When i claimed in the policy i got to know claim is not payable due to non disclosure. I ported in young star policy. When i tried calling him on the number he blocked me. Please be aware of this fraud.

Hope you all are doing good!

With reference to the trial mail, need to inform you one thing. Yesterday Ms. Karpagam (Mano’s sister) enquired this case with customer care team of Star Health and got to know that the claim is already settled on 6th October 2021 and amount has been transferred to the following account:

Bank A/C –[protected]

Transaction Number – N[protected]
br...

Claim intimation CIR/2022/141133/3466506:
Both husband & wife ie B Giridas, [protected] & Kala Giridas took treatment in Ayurveda hospital, Bangalore for different ailment. Claim amt was Rs 46577 but got reimbursement for Giridas amt Rs 10000 only . So far no committed reply from star health regarding settling the balance amt.
Both are senior citizens & buying policies from star health since 2014 .

Free Health Checkup Health Insurance card Zero Balance show to Pathology my Tejinder Singh phone no [protected] gmail [protected]@gmail.com policy no -P/201126/01/2022/000323 customer no AA[protected] Lab E.mail [protected]@gmail.com olive Pathology &Diagnostics phase 3B-1 mohali punjab phone no [protected] Lab health card check note balance zero note cashless Star Health Insurance fraud me note cashless policy young star Insurance policy plan star customer care help no[protected] note cashless health checkup policy documents available cashless health checkup

Sir,
I renewed my star health policy (P/111116/01/2021/010792)online and I got a receipt in a message also referring to the attachments.
R/111116/01/2022/061062
but the policy document was not received. i raised concern for this each time when i sent mail i got a ticket but issue not resolved.
mobile:[protected].
mail id:[protected]@gmail.com

ticket numbers:
1883432
1878666
1868680
1873470

Regarding Star health Insurance:
Intimation No: CIR/2022/161127/3040348

I've submitted a claim on 23rd August with all documents, however, the investigation forms and medicine receipts were not carefully examined. Some of them are considered, others are not even in consideration for reimbursement.
Total claimed amount: 13340.
Considered claimed amount: 10, 000
approved amount: 5500

There are many discrepancies at their end in evaluating the claim.

#1: 2400/- deduction from final bill: PFA - the documents confirmed that 2400/- is deposited to the hospital.
image.png

#2: Investigation and diagnostics: the approved amount is just 1950 which is taken from the Indoor patient bill. The other amount is 1800/- which was spend on the test and was not taken into consideration (the soft and hard both is submitted for all investigations)

image.png

Here is the bill of 1800/- spent on the PPE kit, RFT, CBC, and chest PA view. Why is this not considered? All the related reports are submitted.
image.png

#3: Medicine bill: based on their report, the total claimed amount is 2676 and the 1444 is not payable due to the below reasons::
GLOVES, MASK, CANNULA, FLAMIGRIP, SET, BETAKIND NOT PAYABLE - I totally agree with this.

image.png

However, the claimed amount for medicine and the bills I've submitted: 4190.89
6 medicine bills of 4672 and 1 return receipt of 481.11 = 4190.89/-
Attached all the bills for your reference (physical copies were also sent):
The question is why just 1 bill was considered and not others?

PS: I've not received any DD for the approved amount as well. The final settlement was without my consent, is not accurate.

Very important note:
The hospital (Asarfi Hospital, Ballia) where my spouse was admitted is listed as a cashless hospital in starthealth website, unfortunately the hospital denied any such relationship from starhealth and I had to pay them instead of a cashless facility.

I'm akanksha ..I have been taken treatment of teeth .the doctor didn't give me extract information .after I had my braces my teeth coming out .I asked him as i'm worried he asid I need to teeth extract I said you didn't said he making excuse I said but you didn't remember ..sir I 'm person who scared seeing blood. After crying for week and ready for this I got teeth extraction with that he did feeling of my upper teeth that is just redundant I didn't know at that becoz he give some injection to numb (so didn't feel anything )after some days I asked him he just said he don't know . I can't even tell my parents I don't want to make them worry ..