Star Health And Allied Insurance Complaints & Reviews

Dear sir,
my name is Kisan Gunjal, My claim no 2617936, I have been asking him every day for two month now When he will collect the effort, These Company try to extort customers...

Hi Team,
Star Health And Allied Insurance, This is inform to you on 4th july 2021 my brother was fell down the stairs. He is admitted Apollo hospital gwalior. he is having star health policy number - P/161123/01/2021/026356 we have file the claim but claim has been rejected by insurance company due to alkohal linkup. and my brother did not take any alkohal at the time of incident. I am surprised in all medical reports and investigation...

To inform the company that the claim has been delayed due to Covid 1 to, the answers are as follows. There were too many local hospitals for another 04 to 05 months...

Dear sir
in case the executive do not give proper answers while calling the company and asking for opinion, the customer will be credited for another 02 month...

Dear sir/Madam,

Im S.Uday kiran resident of india.And im from Hyderabad.
I accidentally fell at my home on 26/7/21 i felt severe pain in my left shoulder and a little dislocation in my left shoulder which i relocated my self in pain . Since the pain was severe i got to consult a near by hospital (ARCHANA HOSPITAL) at Madhinaguda. Doctor asked me for MRI reports and after further evaluation of MRI he found there is bankarts...

I am holder of star health insurance vide policy no P/211212/01/2022/001312, My wife is suffering from urine fibroids and admitted in patel hospital Jalandhar on dated 19.7.21. lapro scope done by the concerned doctor and i have paid amounting to rs 96000 near about, but company refuse to pay the cash less treatment, i m your regular custmor from last three year, i m very disappointed due to your non cooperate behaviorKinldy satisfied my...

Hello,

I have claimed 60k for corona home quarantine treatment on covid kavach policy... But they have approved only 10k, and they said as per policy only 10k is allowed for home treatment...

I don't understand, no one response properly from customer care side...
No information about 10k settled amount for home quarantine in terms and conditions

Thanks...

I have submitted my claim documents to Star Health on May 27th 2021. After 30 days, they rejected my claim mentioning 'RTPCR report is missing'. I have provided HR CT film with the report which says Patient is Covid +ve with an infection of 52%. The treating Doctor suggested us to admit the patient into Hospital. My father had undergone a full week of COVID treatment for the dates[protected] to[protected] from the Dreamland Hope Hospital...

Star Health And Allied Insurance rejected the claim due to pre-existing disease but patient was not found having pre-existing diseases until he was admitted in hospital. The disease hypertension was assumed to be having since 2 years but there is no proof of having the disease since 2 years....

Dear Sir/Madam,
I am Mohan Salunke Policy no. : P/151118/01/2021/029393, Claim No: CIR/2022/151118/2584205, I was covid positive from 28 Apr 2021, I was quarantine from 28 Apr to 8 May 2021 but yet suffering to fever, cough and loss of appetite, then i was hospitalized to 8 May as per doctor suggestion.
I was submit my file for claim reimbursement on 24 May 2021, company rejected my claim with reason not quarantined (I was...

Actually I am a lactare mother Soo I should get good health products from the government.but I registered my name in village Nurse she has taken all details and confirmed my pregnancy but I didn't get any information about the products which they are giving I delivered now Soo... I went and meet that Anganiwadi thecher.now she's responding but she's not giving proper things what the govt providing. Even she's not lifting the call also always...

Hi
Iam T Rajendra prasad I submit the documents on 10 th June in head office in Chennai location my claim number 2506871.i am calling star health regarding on the information about the status they told it is in still process. I received a verification call on 1 at july. I am in office i am not lift the call after that I call so many times to the number there is no response.Next I call to star health insurance regarding on status for...

Dear Sir / Madam,
Policy No: P/171113/01/2022/001025 premium paid on 24th April 2021. I am the existing customer in ICICI Lambord Insurance, but due to your continuous follow up I shifted from ICICI Lambord to Star Health Insurance and premium paid as per the above mentioned.
As of now I have not received any Policy document to my address. I have given remainder through whats app to your team. But nobody is responding. br...

I have made several complaints to Star Health insurance through phone and Emails but even after almost 40 days. I have not received my reimbursement of hospital expenses.
I had taken a Cashless Health policy P/700002/01/2021/053310 with Star Health in Oct 2020 to cover any sudden medical expenses !
But I am highly disappointed with the services of the claim support team of Star Health, First they have rejected my cashless request...

R/sir,
I, Sanjay Shankarlal Agrawal, am the agent in Star health and Allied insurance.my code is BA[protected].sir I had made a Covid claim for my customer Nanda Vinod Agrawal having Policy no.P/151116/01/2021/011976.and claim no.CIR/2022/151116/2411491.sir the claim is rejected by the company on the grounds that the patient doesn't need hospitalization. I had submitted all the documents and also the letter from doctors stating that...

I wanted to renew my membership for 2 policies, individual and parent's policies.

I dialed TOLL FREE NUMBER[protected] number asked for help to renew my both policies, in one hour call star health executive unable to help me to renew both policies, unfortunately I got answers like,

1. " I can't tell you the difference between revised policy and current policy"

2. "You can cancel your parent's...

Submitted a claim reimbursement original document through DTDC courier which were received by Nungambakkam branch on 15th Jun. However post receiving there was no update on claim nor the details were updated on the website ....

POLICY NO - P/171123/01/2021/000184
i had submitted my hospitalization claim in the month of March-21, wherein the company had repudiated my claim on 19/05/2021 saying diagnosis is post-COVID vaccine effect. Thus there is a discrepancy in the records which amounts to a misrepresentation of facts. I don't understand when I was hospitalized for hypertension and the company arrives at the wrong decision.
I wrote to them on 21/05/2021...

Family health policy purchased from STAR in year 2019 . Policy details- P/151115/01/2021/019334.
Hospitalisation claim for my daughter of INR 89000/- applied in the month of Jan 2021 and STAR ha rejected the same by stating pre-existing disease and cancelled my policy.
Actually, my daughter's hospitalisation was not a pre-existing disease. Several times communicated to star through email but no use. Raised the concern to MD...

I have opted for senior citizen Red Carpet policy for my father recently. In that newly issued policy a category called Permanent Exclusion Disease has been included which was not even available under any clause in the policy statement nor the representative informed during any of the previous discussion happened. Now they are sending a letter and asking for our consent to agree for the same which is unfair on any grounds. Please see that...