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S
Sengeni
Jul 10, 2021
Jul 11, 2021
This thread was updated on Jul 11, 2021
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Transaction failed but monthly sun direct pack amount debited.

Address:Tindivanam

Hi Team,

I recharged my sundirect today10july at 8.30pm ... for tamil value pack one month, Rs 242. (including tax) debited from my account, but transaction gets failed.please resolve my problem immediately if amount will be refund or pack will be reflected...
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A
Anisha Thomas
Jul 10, 2021
Jul 11, 2021
This thread was updated on Jul 11, 2021
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Payment Got Debited Twice

I have recharged for Malayalam Value plan first and I got failure message from your website and amount got debited from my bank.So I tried another plan Malayalam Economy that also got failure message from your website and amount got debited from my bank.After some time any of one package got success.

Is my money get refunded? If so when it will be credited?...
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S
Sunil84
from Hyderabad, Telangana
Jul 10, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deducted but recharge not complete!

Address:Murasoli Maran Towers, 73, MRC Nagar Main Road,MRC Nagar Chennai- 600 028

I have recharged with 1436 rs. 6 Months+14 days back. Amount was deducted but the subscription is still not active. I lost my money. Customer care number has been busy all the time. I need the issue to be resolved ASAP also I want the lost subscription days to be added to my account.
Registered Number: [protected]
Date of recharge: 10th July 2021...
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N
Nive2103
Jul 10, 2021
Jul 11, 2021
This thread was updated on Jul 11, 2021
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sun direct recharge - amount deducted but transaction failed.

Hi Team,

I recharged my sundirext dth today for tamil value pack 6 months, Rs 1449.71 (including tax) debited from my account, but transaction gets failed.

Is my money get refunded? If so when it will be credited?...
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U
Uma Selvi
Jul 9, 2021
Jul 13, 2021
This thread was updated on Jul 13, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge Amount Rs 639 deducted from my SBI account but recharge failed

Address:c5 29 mohan nagar, salem steel plant, tamilnadu

Today 9.7.2021 I recharged the sun direct for Rs. 639 (Card No. [protected] & Mob. No. [protected]). The amount got deducted from my account. But I received the message as "Recharge Failed".

How can I get back my amount or make that recharge successful?

Please do the needful....
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G
gowriedp
Jul 9, 2021
Jul 14, 2022
This thread was updated on Jul 14, 2022
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Amount got debited from google pay but recharge not done

I have recharged for my relative home sun direct DTH on July-8-2021 for 199 amount got debited from my account via google pay at 9.26PM but recharge not done . Kindly refund the amount RS.199 or do needful.
My sun direct number is ([protected]) transaction ID is[protected]....
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R
rprasadarao_hnk
from Hyderabad, Telangana
Jul 7, 2021
Jul 9, 2021
This thread was updated on Jul 9, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online recharge was done and tv is not working

Address:manthani karimnagar dist telangana

Rs.1296.00 Debited to SB-xxx[ECOM-MOBIK ] BHIMARAM on[protected]:22:10.IOB. The amount recharged for I'd [protected] of s Amba. The telugu economy pack has not yet activated. Please help and do the needful. The recharge was done through system only for sun direct id. An early reply is very much appreciated...
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S
Stalinrani
Jul 6, 2021
Jul 7, 2021
This thread was updated on Jul 7, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tv Recharge successful but tv channel doesn't work

Address:12 south street, Perumangalam, Kallakurichi

The sun direct customer executive tell refund the amount to recharger. but the shop gay tell does not refund... But I don't work on tv channel kindly fix my issue...
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9
9425383999
from Damoh, Madhya Pradesh
Jul 6, 2021
Jul 7, 2021
This thread was updated on Jul 7, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding recharge complaint

I recharged sundirect plan for three months through Google pay for Rs 554/__on dated 1June 2021 vide UPI Transaction No[protected] . I spoke to sundirect customer care on 2nd June 21 but they refused that it was not received
After I comp!aimed to my bank as well as google pay. After verifying records it was found that the amount was credited to sundirect
So I requested to you kindly look into the matter and do the needful...
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P
parkavisurendran
Jul 5, 2021
Jul 6, 2021
This thread was updated on Jul 6, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge status failed

I recharged for my sundirect 2 times but it showed recharge status failed, , , how will I get my money back ....
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N
nk1234678
Jul 5, 2021
Jul 7, 2021
This thread was updated on Jul 7, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Please update mobile no --- 70446194311

Hi Team,

Please update my mobile no for smart card# [protected].

We have lost our mobile no that was registered for this account. and please update to my new no [protected]. We need this to be updated as early as possible as we are not able to recharge, so that we can recharge to avoid deactivation of the services.

Please make this as priority.

Thank you in advance

Regardsbr...
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R
Ridhun Jolly K
Jul 5, 2021
Jul 6, 2021
This thread was updated on Jul 6, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Account debited but recharge not successful

Address:kaniyampuram house pallippuram

My account got debited money 280. they said payment is sucessfull and recharge fails ... i lost money 280?...
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S
Somayanda Gagan Ganapathy
from Bengaluru, Karnataka
Jul 3, 2021
Jul 6, 2021
This thread was updated on Jul 6, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount is debited but recharge is not done

Hi Sun direct, I have recharged the sundirect Today with roi india rs.320 pack, using the amount was successfully debited from my account as on July 03, 2021 8.56 Pm but dish was not recharged from bank the payment is successfully debited to merchant account which is sundirect, either recharge the Dish or refund as soon as possible. Smartcard number : [protected], call me on [protected]...
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R
Ramesh kuncheti
Jul 2, 2021
Jul 5, 2021
This thread was updated on Jul 5, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Please check the signal connection and scan channels

Address:18-8-278/A/1/A new rakshapuram colony

Signal issue...
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A
Aishu Achu
Jul 2, 2021
Jul 2, 2021
This thread was updated on Jul 2, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deducted from account but recharge failure

Address:36/02/162 9th main road

37098692 is refference number...
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V
VenkatThiru2021
Jul 1, 2021
Jul 1, 2021
This thread was updated on Jul 1, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount got debited from gpay but recharge not done

Hi Sir,

I have recharged for my home Sun Direct DTH on July-01-2021 Thursday for 239.99 amount got debited from my account via Google pay at 8.18 am IST. But recharge not done. Tamil value pack 1 with gst and all taxes I got debited 239.99 RS INR.. please refund it. Or do needful my sun Direct number is [protected]...
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N
Nataraj333
Jun 30, 2021
Jul 1, 2021
This thread was updated on Jul 1, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sun Direct Amount deducted from Bank Account and not credited in the Sun direct DTH

I have recharged Sun Direct DTH (Smart Card: [protected]) on[protected] with the amount of 210 .

Amount debited from my bank account. But, not yet reflected in Sun direct account.

I recharged via Phone pe....
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Ashwin779
Jun 29, 2021
Jun 30, 2021
This thread was updated on Jun 30, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not done

I have recharged my sundirect from there official website I had done with recharge of 329 but recharge was not done but ammount was deductedso I did it again but that time also the amount was deducted but recharge was unsuccessful so please refund my 329+329=658 rs my smart card no is[protected]R i[censored] want to call me [protected] call at this no...
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Ashwin779
Jun 28, 2021
Jul 2, 2021
This thread was updated on Jul 2, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not done

I have recharged my sundirect from there official website I had done with recharge of 329 but recharge was not done but ammount was deductedso I did it again but that time also the amount was deducted but recharge was unsuccessful so please refund my 329+329=658 rs...
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Rajesh yuvashri
Jun 27, 2021
Jun 29, 2021
This thread was updated on Jun 29, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Connection issues and customer care worst service

I'm calling morethan a time to inform about connectivity issues no one responding till now what the hell is happening with your service . delay recharge means your disconnect ur service correct same way do your work in issues I'm paying money right then why your doing like this ###...
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