Sun Direct Complaints & Reviews

Hi Team,

I had recharge failure of ₹279 on 6th May but still no refund for the same, please check on it.

Please find my bank transaction for the same attached, please do the needful.

Name: MABUSAB
CUST#:[protected]
CR-ID: CR[protected]
Ref: 34092535
Amount: 279

Regards,
Basu...

We have recharged my sun direct ac no [protected] an amount of Rs.1000 dt.29/04/2021 time 05:25pm via BHIM upi app. The transaction was successful amount will be deducted my sbi account transaction id:[protected]. But only small amount of Rs.10 credited same day balance Rs.990 where??...

By default recharged old dth setup box ( smart card no. [protected]) instead of new setup box (smart card no. [protected]) please fix issue and resolve the issue.
Thanking you....

By mistakenly recharged old dth box, on that time amount deducted from account via google pay but amount not credited to dth account. After realising that I had contact to customer care still issue not resolved by them. Please fix the issue.
Old smart card no. [protected]...

I have recharged 230 on March 18 for the below sundirect smartcard number through Google pay UPI using axisbank netbanking. The amount has been deducted but the transaction failed and I raised the dispute but the amount not refunded yet. It's almost over 20 days from the date of recharge. Kindly refund the amount as soon as you can.

Smart card number:[protected]...

Hi,

I am facing issue with my recharge plan.

Registered mobile number: +91-[protected]
Sun direct number: [protected]

Jun 1st my plan got expired.

Today, first time I called customer care and asked my eligibility for Rs.999 pack. The executive said that "my ID is eligible for Rs.999 plan for 7 months tamil economy pack and asked me to recharge Rs.1000 to wallet, then call...

I recharge 1000 rupees[protected]for a offer 6 month malayalam economic pack value of 991 but amount was added to my account balance and they have activated the previous plan ( one month validity malayalam economic pack Rs 229)without my knowledge for the next month period....

I did upi recharge for hindi pack money is deducted but its not visible in sundirect transaction history

transaction id[protected]...

Sir,
I would like to bring to your kind notice that an amount of rs.740/- topup was made by me on 01.06.21 and the same was credited in the night odeon 01.06.21. Before that I was continuously contacting your customer care centre for non crediting the amount . Smart card no. [protected].
Before that i have to top up an amount of Rs.59/- to activate NCF pack and accordingly the same was activated and they informed me that for...

I top 1000 RS for 999 pack
But when i top up they take my amount for one month without my conform
now i no need for one month pack i asking for 999 pack i complain also but tell now one reply
My sr no[protected]...

We recharge every month and it does not get creditted to the account. Until and unless we call and complaint it comes to the account only after 7 hours. Useless system useless customer support. Especially today-spoke to a person called Geeta, who asked me to call Google pay and check why cash did not go to sun direct-what crap? Gpay shows amount debitted and i see references from gpay but so smartly sun direct customer support lady says call...

Recharge failed but my account balance deducte two times...

Hi Pls find the attached payment proof screenshot, today I have recharged tamil economy pack 199rs in sun direct mobile app through upi payment(g pay).Payment received by sun direct tv pvt ltd but still recharge not done.

Smart card no-[protected]...

Kindly refund my amount which I have recharged 2wice for Tamil pack, without knowing, kindly refund my amount as soon as possible...

I recharged Colors Kannada add ons for 1 month at the rate of ₹22.42 and amount debited from the paytm but not shown in Sun Direct. So I tried to call customer care but they didn't responded my call. After that then again recharged with Google pay and recharge successful. So what about the first recharge ? My amount debited from bank account... So I need my money back or put that money in Colors Kannada add on for next 1 month... Please...

Hi,
Today i recharged malayalam economy pack worth RS 1374 at morning 10.30 AM(28-May-21) recharge found successful picture not coming till the time 8:00 PM, i was trying to update the complaint to customer care still they says it will work after two hours.. and no update still now.

To whom i need to raise the issue at this lock down time...

SUN Direct NO-[protected]
Contact No-[protected]
br...

Hi,
Today i recharged malayalam economy pack worth RS 1374 at morning 10.30 AM(28-May-21) recharge found successful picture not coming till the time 8:00 AM, i was trying to update the complaint to customer care still they says it will work after two hours.. and no update still now.

To whom i need to raise the issue at this lock down time...

SUN Direct NO-[protected]
Contact No-[protected]
br...

Hi, I have recharged RS.998 through phonepe today afternoon. The amount got debited from account but recharge transaction shows failed in sun direct website. Also my transaction not listed in transaction details. Pls help to get my amount back since I have recharged another pack.

Customer name: Velusamy...

I was recharge 6 months validity 1380 to my old set of box no. needs to be transfer into new set of box no. yesterday i given a complaint to sundirect customer care, today again if i asked they simply told date of recharge is mentioned so complaint was closed, please raise a new complaint, ridiculous response from customer care representatives, sundirect dealer is giving new set of box for every time recharge because of offer he told, that...

I have recharged to old smart card number please transfer that amount to new Smart card number...