Sun Direct Complaints & Reviews

E 118-4 reserved smart card return code error coming from past 2 days

Amount paid Rs.579 for recharge purpose at 19.58 on[protected], directly through GPay to sindirect private limited .Payment successful. But recharge not done. Requesting refund please

Hi, I have recharged via your official website for 1000 rupees on 13th March 2022. The amount got deducted from my account but the Transaction status is failed. 47338128 is the transaction Id. Registered smart card number is [protected]. Your 24x7 and other helpline numbers are not working. Help me get my refund. Thank you!

I have recharged my sun direct dth (smart card number -[protected]) for tamil economy 199 rs pack for a month on paytm.The amount was deducted but the plan was not activated to my account.Please activate the plan or refund the amount as soon as possible.

I have recharged through sundirect app. Amount got debited from my account and credited to sundirect account. When I call the customercare they dont even bother about it and simply saying you have not recharged. I have provided transaction code also. Customercare people simply open some complaints and send false messages that your complaint has been resolved without resolving anything and they are showing rude behaviour through call. They have chance to check my transaction with the transaction ID i have provided however they are simply saying i haven't recharged without even checking it.

I have been notified by Sun direct to recharge my package. I also recharged my package but a scrolled message got permanently embedded on my picture stating that " Your sun direct expires in 3 days, recharge with tamil DPO so and soo..." this scrolled message appears in all channels for the past more than 2 weeks after my recharge. Picture in all channel appears but I cant make the scroll message to disappear.

I had given lot of complaints to Sun direct but none of them are responding properly or resolving my issue some even declining or cutting my phone call while I am still in call discussing about my complaint. This type of service which they give make me feel so bad. None of them took my complaint seriously and resolved it. Thus I am seeking this platform.

Incomplete kannada channels and praja t v news not come and Ayush t v not come worst plan this one
Tata sky is good it gives all kannada channels and news channels and all animal geography for kids

I have to recharge twice time by my mistake pls refund the amount as soon as possible

We don't like to listen in our mother tongue commentry we need English commentry channels like star sports 2 and 3 as much as possible so could you please solve the problem and telecast properly

Hope you understand

Showing only E32-4 viewing temporary blocked stay tuned

I already reacharged dth connection.. My card no is [protected]. But not working smart card.. Has problem been smart card failure.. Please full refund amound 229rs.. But again force me reacharge

My smart Card number : [protected]
RefNo :[protected]

I recharge sun direct with Rs. 59 via sun direct android app with UPI as payment option.
Once i gave my upi id of paytm, i received request to pay amount of rs. 59 to SUN DIRECT TV PRIVATE LIMITED from paytm for which i switch to paytm app & completed the transaction successfully and when i switched back to sun direct app it showed "Illegal Approach".
But amount of Rs. 59 is already debited from bank account & not reflecting in my sun direct account.
Please refund my amount of rs. 59 as soon as possible.

I have a SUN DIRECT Setup box and the problem iam facing is when I switched on Star sports channels and sony sports channels which I have subscribed and Add ons so, please solve the problems, the screen visible blank to all sports channels...

In 210 rupees plan I cant see my subscribed channels.like colors, star plus, star gold and many more.I face this problem in 3days.why I face this type of problem? Please solve it

Transfer/refund recharge made to inactive smartcard
B Devsingh
Oct 16 2021

I have mistakenly recharged to my old inactive sun direct dish smart card [protected] which is now inactive. I am using sundirect hd setup box and I supposed to be recharged to my new connection
Both connection are under my name and I made recharge to my old inactive connection through FreeCharge 0n 16 Oct 2021recharge amount:1298.
Customer care denied transferring my recharge amount to new connection or refunding amount saying they can do only if recharge made through sundirect app(complaint . They confirmed recharge amount 1298 is credited to my old inactive sundirect ID.
Isn't it unfair or cheating if amount is credited and sundirect customer care says they can refund if it is only recharged through sundirect app.
Please take action and refund or transfer the recharge amount to new connection. And pls have a policy in place to take action if such common mistake (since ID saved in app after first recharge and anyone uses same to recharge again)happens and customer used recharge third party vastly using app like FreeCharge, gpay, phonepay.

I have recharged my sun direct dth ( smart card number -[protected]) for tamil economy 199 rs pack for a month on paytm.The amount was deducted but the plan was not activated to my account.Please activate the plan or refund the amount as soon as possible.

I recharged my old SUNDIRECT number. But present I am not using this number . My number [protected]. How to refund my money

Please focus on my problem

I have mistakenly recharged to my old inactive sun direct dish smart card (ID: [protected])which is now inactive. I am using sundirect hd setup box and I supposed to be recharged to my new connection (ID: [protected]).
Both connection are under my name and I made recharge to my old inactive connection through gpay, upi TNX I'd:[protected] on jan25, 2022, recharge amount:1298.
Customer care denied transferring my recharge amount to new connection or refunding amount saying they can do only if recharge made through sundirect app(complaint #CW[protected]. They confirmed recharge amount 1298 is credited to my old inactive sundirect ID.
Isn't it unfair or cheating if amount is credited and sundirect customer care says they can refund if it is only recharged through sundirect app.
Please take action and refund or transfer the recharge amount to new connection. And pls have a policy in place to take action if such common mistake (since ID saved in app after first recharge and anyone uses same to recharge again)happens and customer used recharge third party vastly using app like gpay, phonepay.

Hi I have tried to recharge my sun direct account ([protected]) via Amazon pay, it was marked as pending, tried once again with same results, Since today is the last day of the my subscription i have used Sun direct website and finish my transcation. But now the Amazon customer service says even though the transaction is pending, recharge money is already gone to Sun direct and cant be refunded. So technically i ended paying three times for a single recharge. How could we address this issue?