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Sun Direct Complaints & Reviews

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Last updated Mar 21, 2024
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Sun Direct reviews & complaints page 12

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प्रकाश कदम
Oct 11, 2021
Oct 12, 2021
This thread was updated on Oct 12, 2021
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My direct not working and any one not receive my call

Address:Thane, Mumbai

Respected,
I am living in thane Maharashtra, I was connected sun direct before 1 years.
After 3 mounths my network was not working properly,
I am trayning to complaint but no budy any one person to received my call including company castemer care contact no like [protected]
Kindly do the ligal action on currapted people
Regards
Prakash Kadam
CDSN no [protected]...
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V
vignesh vanjinathan
Oct 10, 2021
Oct 11, 2021
This thread was updated on Oct 11, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount has been deducted from account but recharge not done

Address:chennai

My sundirect dth smart card no : [protected]
cr id : CR[protected]
reg phone number: [protected]

i have today recharged my account through the sundirect website using quick recharge option amount : rs.297 paid through google pay
the amount has been deducted from my bank but the recharge has not been reflected in my account
upi transaction id :[protected]
google pay transaction id : CICAgOD6qvvGUwbr...
+3 photos
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Benish Benish
Oct 9, 2021
Oct 9, 2021
This thread was updated on Oct 9, 2021
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Error code e162-0

Sir, my sun direct was showing failed to load IFCP image please clear that problem....
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N
Narayan Chandra Biswas
Oct 8, 2021
Oct 16, 2021
This thread was updated on Oct 16, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge failed but amount is deducted from bank account

My smart Card number : [protected]
Phone pe transaction id : T2110080801230172414339
Collect id : PTM2021100821377837018320

I recharge my sun direct with Rs. 210 via sun direct android app with UPI as payment option.
Once i gave my upi id of phone pe, i received request to pay amount of rs. 210 to SUN DIRECT TV PRIVATE LIMITED from phone pe for which i switch to phone pe app & completed...
+2 photos
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Girija64556
Oct 7, 2021
Oct 15, 2021
This thread was updated on Oct 15, 2021
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Payment Failures

Website:www.sundirect.in

I am facing consistent payment failures while doing a recharge. After that I have to make multiple calls to get a confirmation. I have been chasing the sundirect nodal team for the last 1 year to get this resolved. Till date issue has not been resolved....
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Girija64556
Oct 7, 2021
Oct 7, 2021
This thread was updated on Oct 7, 2021
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sun direct hiding price details

Website:www.sundirect.in

Sundirect of late is not been transparent when it comes to displaying the price details of subscription packs in their web site. This was not the case 9 months back. I have been sending mails to the sundirect nodal team. They have not resolved this issue till date. Please help in resolving this issue and direct the sundirect leadership to be transparent and keep their website portal in good condition...
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J
Jilbi
Oct 5, 2021
Oct 5, 2021
This thread was updated on Oct 5, 2021
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Sun direct recharge issue reg:-

I had recharged my sun direct account number: [protected] through G pay with Rs 229. The recharge was successful but not reflected and still TV showing that need to recharge. The recharge approval reference number was [protected].kindly resolve the issue ASAP....
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venkat krishna kanth
from hyderabad, Andhra Pradesh
Oct 3, 2021
Oct 4, 2021
This thread was updated on Oct 4, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment not reflected

Website:my.sundirect.in

I've made a payment for 6 months subscription of telugu value pack. The money have been deducted but my sundirect account is still not reflected with that amount and asking to pay the bill....
+2 photos
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S
Sachin Nagenahalli
Oct 3, 2021
Oct 4, 2021
This thread was updated on Oct 4, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge amount credit to sun direct but recharge not done

Address:nagenahalli village and post, belur taluk, hassan dist

Today 3/10 /2021 I recharged my [protected] through UPI phone pay and amount deducted but my sun direct account not recharged....
+2 photos
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N
Nixonjoy
from Kollam, Kerala
Oct 3, 2021
Jan 1, 2022
This thread was updated on Jan 1, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Only one channel Asianet has no signal

My name is Nixon Joy. For the last 4 days (from 29/09/2021), I am not receiving the malayalam channel Asianet. Only this channel is not working. In this channel, The video and audio is stuck and sometimes it shows No signal. I contacted the customer care and told them about it on 29/09. They told me that, if only one channel has this problem. Then it is due to the signal from the channel, and they can't do anything, and the channel will be...
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S
Subho23
Oct 1, 2021
Oct 1, 2021
This thread was updated on Oct 1, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Many more channels are not available on Sun Direct DTH Platform.

Address:Chennai -600 028(Tamilnadu)Murasoli Maran Towers 73,MRC Nagar Main Road,MRC NAGAR

I was raise so many complaints for 2 years on Sun Direct customer care & their nodal officers for adding so many major( paid & free to air) channels on their DTH whichs not available on their platform .When channels are already offered to them but Sun Direct didn't added any offered channels (like zee network channels).
I told them that when channels are already offered your company so why aren't adding those channels. But they didn't...
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PLAY BOY don gamerz
Sep 30, 2021
Oct 1, 2021
This thread was updated on Oct 1, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge but not added to my sun direct

My cdn no [protected] yesterday im recharged through gpay . But this amount not added to my sun direct. Please resolve my problem. Im lot of time to call cc centre, there is no use plece hell us...
+1 photos
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Prabhakaran Suyambukesan
Sep 30, 2021
Sep 30, 2021
This thread was updated on Sep 30, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge not activated on sundirect app

I have recharged the payment through gpay in gpay it's done but not activated in sundirect app please find it...
+1 photos
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Janakar M
Sep 26, 2021
Nov 28, 2023
This thread was updated on Nov 28, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge issue

My base pack sundirect expires today. Hence recharged with same base pack today in sundorect mobile app using upi option (phonepe). The amount was debited from my account and sent to sundirect upi. The payment was successfull from phonepe. But recharge was not done. In sundirect app, it showed "something went wrong"....
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M
Mahendran Soft
Sep 26, 2021
Sep 28, 2021
This thread was updated on Sep 28, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Channels are not working after recharge

Recharged Sun direct Dish 2 weeks back and my due date is Oct 11.

Channels are not working and the today date is 26-Sep.

Tried customer care number but it didn't help. Kindly activate ASAP

My Smart card no : [protected]

Thanks...
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M
mpanicker
Sep 24, 2021
Sep 27, 2021
This thread was updated on Sep 27, 2021
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Channel subscription payment

Dear Sir,

Please confirm the status of following payments made on 24 September 2021 to Sun Direct.

Transaction ID : S15843669 for Rupees 229.
POS:PayuPayments
P/Gurgaon/[protected]

Transaction ID : S15523187 for Rupees 229.
POS:PayuPayments
P/Gurgaon/[protected]

Thank you in advance for your reply.

Regards,...
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R
Renjik
from Kollam, Kerala
Sep 21, 2021
Sep 22, 2021
This thread was updated on Sep 22, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge and not view channel

No customer support and 3 channel add for 1 year not visible. All customer care number is fake...
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Priyathamgoroju
from Jangaon, Andhra Pradesh
Sep 21, 2021
Sep 23, 2021
This thread was updated on Sep 23, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money debited but dth account not recharged

I have done payment of rs-240 (Telugu economy pack for 1month.) from my sundirect app via upi mode through my phonepe account.
Amount is credited to upi id [protected]@hdfcbank.

Amount debited from my bank account, but recharge not done(it is not showing any status). I contacted phonepe support they said, recharge is sucessful from their end.
My sundirect id number is [protected]
Kindly pls look in to...
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Sekar Siva
Sep 21, 2021
Sep 22, 2021
This thread was updated on Sep 22, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile number change@Address

Address:Palacode

Mobile number change-[protected]
Adress:P.Sekar 2/122 pulikal Elangalapatti palacode Dharamapuri...
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Shameeranwar Nadaf
Sep 19, 2021
Sep 21, 2021
This thread was updated on Sep 21, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I'm reaching amount 231 but that is Not activated so please refund my amount my smart card number 75276599166

Address:Indi At post miragi 586217

Kindly Requested please refund my amount 231 because not activited this Amount my smart card number [protected]...
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