Sun Direct Complaints & Reviews

Recharged today rs 200 at 7.30 bt not activated .pls activate the customer id [protected] immediately...

Dear Sir/ Madam,

Sub:- Regarding complaint for sun direct we have done 59 rs ka dth recharge through paytm but not updated yet.

With reference to Subject, My complaint is that in sun direct i have done 59 Rs ka DTH recharge through paytm at 9:30 AM as dated[protected] but not updated yet.
Therefore, My SMC/CDSN No.[protected]
Customer ID[protected]

Payment transaction reference No....

[protected] it is my sun direct smart card number, i have recharged rs 59 base plan but no channels are active . Then i activate some channels but not activated except sun new .
Why not active even i paid
Kindly help
[protected] is my mobile number...

I have recharged 50 rs but money has been deducted and it shows something went wrong and money is not showing in my account...

Sun direct is always a very very late bad worst service I have ever seen.
If I have recharged I would call a sun direct customer care service for my picture telecast.
If any price changed for any pack there is no notification with that pack in sun direct app.
Customer care service is very very very worst they can't attend the call or it says check the number u have dialled but it's the customer care number in sun direct...

Hi,

Today on 14-Sep-2021, i called to Sub direct customer care to place request to re-install the my Dish, they have advised me to pay Rs.250 for re-installation, but when i asked will i get any payment receipt or invoice for the same, they said i will not get any sort of Invoice and that is what is process been followed in Sun Direct, as per the Law, i required Invoice acknowledgement for the services and if any installation...

Hi Team,

I have done the sun direct recharge 15 mins back via Phonepe, recharge is done but its not working also not reflecting in sun direct app.

My Smart card No : [protected]

Thanks,
Mahendran...

Few channels were not coming on the current set top box, after a discussion with sun direct employee from local department he agreed to provide/replace the existing set top box with a service set top device (not new) with a charge of 150 rupees for adapter and I have already paid the service charge of 150, so for 300 rupees it was agreeded to replace the box.

But they collected 500 rupees from my parents when they came for...

I have recharged yesterday yet the balance was not activated what's the problem..Kindly solve the problem asap
Thank you...

റീചാർജ് 310 ഗോൾടൻ പാക്ക് ചെയ്തു അകോണ്ടിൽ 251ഉള്ളു ബാക്കി രൂപ പറ്റിച്ചു എനിക്ക് 296 റ്റെ ഓഫർ റീചാർജ് ചെയ്തു തരണം...

I am facing problems on viewing the tv due to dish issues.. And told the person who has changed the set top box from normal to hd 2 months back.. But no response from the respective person.. And the other issue is the hd remote for my box is still not given.. This caused me mental agony.. Kindly do some needful..thank you...

I am a sun direct user and the validity of connection expired on 5/9/2021. On the same day of disconnection, ie, on 6/9/2021 I received a message from Sun Direct that I have an offer of 3 months pack for Rs.559/-. I tried to re-charge online, but failed. Then I tried the whole day to contact your customer care number [protected], but every time I was getting the reply, the number is engaged. Then again in the next day early morning I tried...

Dear Sir,
I have registered a complaint on 05/09/2021 thro customer care phone number. My complaint Register No is SR[protected].The cutomer care person told that Rs.175 will be charged for attending the complaint and if any parts found defective will be charged extra. But I asked him him that providing proper signal strength and picture quality should be your responsibility because my TV is working properly otherwise. Then he said...

I have paid my monthly bill and money got debited from bank account of rupees 236. But i did not get channels and even the message for the registered mobile number....

I had recharged for 200 rupees on sun direct app. Money got deducted but the recharge was failed....

I recharged my Sun Direct account associated to mobile no: [protected], Smartcard/ CDSN No: [protected], CR-ID: CR[protected] on[protected] via sundirect.in through HDFC Netbanking for Rs.1782.

Amount is deducted from my bank account and got confirmation email & text as well. Narration is "kqrhk74kaj7klpgrcy-PAYUSUNDIRECT" and Ref no:[protected].

Reached out to Sundirect support like 8 times and complaint SR[protected]...

I was recharged with rs 229 on 3-sep-2021.
Transaction is successful but recharge failed....

When I top up of 100₹ in my sun direct account only near about 85₹ credited in my account. I contacted customer care they told me it's tax. They are neglecting trai rule. My smart card number is [[protected]]. We are being cheated by this company....

Dear sir,

We kept shop in gajalnaikenpatti. Kandili post. Here in anbu cell park they taken sun direct delearship. But they selling airtel also for customer. So most of people are confused to buy sun direct..and they buying airtel dish....

I have recharged my sun direct twice
Smart card number [protected]
Can you please refund my first transaction...