Symphony Limited Complaints & Reviews

This is in regards to my servicing of Symphony air cooler HICOOL model. My complain# is ARM-30E13001. My Symphony cooler pump was working fine but my cooler needed servicing from inside as it was very dusty from inside and I don't know how to open and clean the cabinet. So I called symphony[protected] for cooler servicing on 30/5/2013. A technician from Symphony Mr. Anil(MOBILE: [protected]) was assigned to handle this complain. He...

This is regading a complaint with symphony cooler that is under warranty with the the manufacturer. I have raised a complaint and the number id AQU-24E13005. The product has developed a problem with its swing function. However, I have been given continuous reassurance that a technician would come and replace the defective part but no action has been taken so far. Please do the needful to get this problem solved....

I bought a Symphony Hi Cool Smart i Cooler on[protected] from Sachdeva Traders,46, Shopping Mall,DLF Phase-1 (invoice no.-6399) and within 20days cooler has stopped working .Have made complain( complain no.- SKE-25E13028) on customer care no.[protected] (which is automated system i.e you wont find any tele caller there to address your problem) and after feeding required information i got a message about the engineer with commitment that...

It seems that the products sold by Symphony air coolers are meant for discarding them as trash after 1/2 years ? there is no after sales support in Kolkata even when I am ready to pay all the charges, the people at the service center are useless bunch who are prompt in telling the cost of spares/services only to forget about doing the job. my complain booked on 10/4/13 CTC-10D13007, I may have made a dozen calls to them but they seem to be...

Dear Concerned Person

On 16th April 2013 we purchased symphony air cooler"SUMO" from Lotus Electronics(address-Navneet Darshan 16/2 Old Palasia Indore),invoice no.-05R1300480 product serial no. 856 ,cost 8299/-.From the date of purchase we lodged three complains to Symphony as there was technical problem in water pump that was not working ,they sent service provider on their given time within 12 hours, everytime...

Dear sir/Madam
I have taken symphony strom cooler from MAKERS REFREGERATION BILL DATE 04 MAY 2013. and I went out of station and yesterday when cooler was taken in use it burnt and all smoke came from it do needful services as it can be taken in use as early as possible .
MODEL - SYMPHONY STROM
BILL DATE - 04 MAY 2013
DEALER - MAKERS REFRIGERATION, DAHOD .DEALER MO NO : [protected]
MY ADDRESS
OMPRAKASH...

Buyers Beware Regarding Symphony Coolers. Dont go by the tall claims made by the compnay in the adverstising media about their products.The service is third rate with no response even in Warranty period.The cooler I bought was advertised as effective for a room size of 750 Sft.But on actual use it was found to be effective for room area of 250 sft only.Therefore the company is cheating the consumers by making tall and false claims.
br...

I have purchased a syphony air cooler from Revankar Maruti Galli on 15th April 2013. It worked for 3 days and there is a problem with the cooler. I approached the shop and they advised me to register a complaint in the call center. I registered the complaint and there is no response from the technicians since last one week. I think they have sold me a duplicate piece and now both Revankar shop and company technicians are not responding....

Hi ,

This complaint is regarding the Air Cooler.

It has been from the day one that I have purchased , I am facing the issue contineously. There is very bad response from the company side.
I have a very big email trial .Which I have been following it up .. but without a proper response.

Purchased on : 14/4/2013 night
Item : Aircooler
Make : Symphonybr...

I HAD PURCHASED SYMPHONY COOLER MODEL WINTER COOL IN FEB 12. THE COMPANY HAD ADVERTISED IT AS PROVIDING COOLING COVERAGE OF 750 SFT OF ROOM AREA.BUT ON OPERATING IT WAS GIVING COOLING COVERAGE OF 250 SFT ONLY.INSPITE OF MAKING COMPLAINTS TO CUSTOMER CARE OF THE COMPANY TWICE AND TO THE DEALER, NO BODY HAS ATTENDED TO THE COOLER.CONSUMERS ARE REQUESTED TO TAKE NOTE THAT THE COMPANY AFTERSALES IS NON-EXISTENT AND S ASUCH THEIR IS NO
PURPOSE...

Product name- Columbia Geysers
Job no- 4457
Given for repairing on 1 November 2012 but not repaired till 10 December 2012.Reason is parts not available.Please see my Geyser is repaired immediately.Otherwise I will take legal recourse.



Complainant P.N Singh,(Advocate Patna high...

Dear Sir,
It is indeed very disheartening to say that symphony's customer care service is very poor.
I ( Anil Bihari), purchased smphomny winter model on 14 may 2012 and after working for few months it developed a problem with, its fan not working properly.Apart from this the body is shaking as well.Despite my regular calling to the nearest dealer of Symphony coolers in Bihar Light Corner no proper response is given. They...

I bought Symphony Cooler (DH2 22CR) from Agrawal Electricals, Jagat Form Gr. Noida on May 20th, 2012.

On 12th July It stops working and I raise complaints with Customer Care on July 13thJuly, 2012.

The Engineers visited 3 times to repair the cooler but still they are not able to rectify.

Now the coller is useless to me. I have spent 6500/- which is of no use now.

Pl. help us to...

I bought Symphony Sumo Jr cooler from Powerlite Electricals (India) Pvt. Ltd. on 17th of July 2012 late evening. The specification mentioned on the cooler brochure was that it will cool a place of 300 sq.ft. The place for which i bought this cooler was only 250 sq.ft. So i thought the cooling will be very good. I do also have proper ventilation for the cooler.
Now when I started the cooler, I was highly disappointed. Even after running...

Hi
I have brought symphony coolers from raj electronic , rk puram market on 22 june 2012. Cooler had worked well for one week then I started created problem " fan not working". I had called to raj electronic guys they have given me symphony customer care number , I have launched the complained on customer care. After 24 hrs(30 june 2012) I received a message that " this is yoru complained number and we will do the need...

dear sir/madam
i had purchased a symphony jamboo aircooler last summer and at the start of this summer i found that ,the water pump of my cooler is not working,
for that i complaint in symphony service center ghaziabad they commite me to come within working days and provide me a complaint no. that is KME 23E 12080 but after a long wait and so many call i found a massage from their side that ur complaint has been solved without...

I would like to tell here that my symphony air cooler ..model winter ..fans has been damaged..and no one is attending complaints related to in symphony service center indore.









Pc Gupta

Manager

Bank of maharastra,anaapurna road,indore...

It has been worse buying cooler from none other then highly endorsed sales people & co claiming of its prompt & efficient after sales service?? It has been a month now that we are unable to use the product, that too a cooler in unbearable summer, simply because its under warrenty & we are infromed each day by supplier ( Home Town) that someone would visit us immediately, but of no use. Registered our complaint at co's Symphony...

I am surprised that after so many reminders, only one person came to the house. when it was pointed that the cooler was not colling and was making a big noise, he made some adjustments. he also informe that another customer wanted the coller and when he was told he can take it he said he will let us know
even now we maintain that a defective unit was supplied to us and it still is making a lot of excessive noise
Tasneem got...

I am a Symphony Air Cooler customer of their product model Hi Cool remote. I had bought the product in 26th April 2012 . The starting problem and I had registered the complaint around 1 month back, at symphony Mr. Mohmmed Idrees Khan (Mob. [protected]). The call number is NPE-11F12010. I have been following it up on a daily basis but nobody has turned up. My Address and contact number is as follows:
Gajendra Deshmukh
414, Padma...