Symphony Limited Complaints & Reviews

I have bought a Symphony Air Cooler - Jumbo Jr. from Pragati Enterprises Ameerpet near Satyam Theater1 week back. It's pump stopped working suddenly last night and it resulted in hot air altogether. So when I made a complain to the customer care from their web site http://www.customercareinfo.in/symphony-aircoolers-india-service-number-india.html , they gave me a local number of person of their company named Ramesh. Ramesh gave me number...

My name is Bhanu Pratap Singh, I had purchased a Symphony Diet 50T air cooler on dated 1 May 2011, but on dated 8 May 2011, its water pump stopped working. I made the complaint on the mumbers ([protected], [protected]) provided by the Dealer from I purchased the cooler. I also tried to call on the[protected] printed on the warranty card, but this numbers a same recorded massage " WE ARE NOT AVAILABLE NOW PLZ CALL LATER". Till the...

Dear sir,
I purchase an air cooler of symphony jumbo purchase date on 30.04.11 from Amit Mechanical Works (LG showroom) railway road Hapur .I have already complain to shop & service centre also there is breakage in a tank of air cooler from the shop but he do not exchange breakage cooler or not responding now. I have already complained no 030542 & 070529.Please exchange or Repair my cooler as soon as possible we are suffering...

Dear Mr. Sunil Gupta, (Vice President),

I am a customer of your sympony cooler. last year 23rd May we have purchased a cooler at Krishna Nagar, Shop.

After 6 months i have complained given to purchasing dealer (Cooler pump was not working), he is simply asking please come back to me in the month of March/April 2011 because that time summar season also gone. i said that ok.

In the month of Apr'11...

Dear Sir,
I wanted to buy Symphony Air Cooler (Winter) and enquired at 02 dealers/retailers (Om Electronics & other near Bus stand) at Waidhan. Unfortunately, these dealers wanted 400/- more than MRP mentioned in the catalogue. Neither they are willing to give me Invoice/bill of the complete amount. Current prices showing on the internet of "Winter" is 7000/- whereas they are asking for 9300/-...

I purchased Symphony Jumbo air Cooler from Big Bazar Noida located in Great India Place. Firstly delivery was not made on time. when I called several times then they made deliver next day evening. Item delivered was badly scratched and person who came for delivery said it is quality checked and he refused to open the packet. I was in the office at that point of time my wife received it. It seemed like a used pieced badly damanged. My wife...

I wish to bring to your notice that one of your dealers M/s Symphony, B-68-69, New Market, Kolkata 87 (Ph:[protected] Dealer of RPG SAREGAMA is indulging in unfair trade practices.

I brought an audio CD (Legends Kishore Kumar CDF 132348 ADD) on 14.4.11. Later after I opened the pack I found the case was broken.

When I went today (22/4) to get the CD changed the man at the counter misbehaved with me asking me...

Hi,

I have symphony sumo jr. cooler on running condition. I have request for service on 29-Mar-11. My service request number is 9979. Service engineer was visited my place on 2-Apr-11. After service he is not able to start my cooler. Till date my cooler is not working. I have doing so many calls to service center but they are not given any response.

I had email to customer service and they had given mobile...

I purchased a cooler on 15th April 2010 and it was stopped cooling only after 3 days because Pump was not working. I called the Customer care, Area head and even main office of Symphony (Ahmadabad ) no body turned up and totaly unprofessional people all across in symphony. At least, I have made 100 calls. Customer support has given me request number and when I called to know the staus then they said this ticket does not belongs to you. Pathatic...br...

To, date 29.10.2010
Symphony
Sub. Refund of money because of defective cooler.
Dear Sir,
I bought a cooler from surabhi jayanti bazaar, jaipur, on dated 26march 2010 modal no. symphony air cooler diet 22t with bill no. 0042137
1. From the day, I bought the cooler it put me in trouble, it started throwing water.
I contact to customer service, mechanic came and repaired the cooler.
It happened...

My symphony sauna water heater is not working from 28th of august which i bought from reliance digital hyderabad,i have been telling,requesting,shouting crying to everyone in reliance and symphony as well from area manager till the service person who comes to fix but there is no response at all from anyone,

i am really fedup with all these cos for such a small thing which will take hardly 10 to 15 min to fix these people ...

HI i have purchased the cooler named symphony diet from pande and sons nagpur but belive me that cooler is so poor that it can't cool my room and that was the largest size in their range and that cooler it make my room's atmosphere humid and i become so uncomfortable that i put it off i[censored] are interested in purchaseing the same cooler pls dont think about it its in hopelessthing in the world which cost up to 8000/- rs it is much...

I purchased a so called branded product called SUMO JR from symphony range of coolers on 20 - 5 -09 on context that i feel get an edge over local coolers plying in market in terms of after sales service if so required. It continued to work well for a season and thereafter in next season only at the start of season motor blew off but in warranty period only , was replaced in 4-5 days and to worst extent it again blew off in next 10 days and...

I purchased Symphony Hi Cool cooler from Easy day Store Vaishali, Ghaziabad on 4th April'10. The bill no. is TR#01050. The cooler stopped working on 21st Jun night, so I made a complaint to Symphony service center on 22nd Jun morning but unfortunately forgot to note down the complaint no. No one turned up till 23rd Jun. So again I called up Symphony[protected] but they said there is no as such complaint registered. SO I called up...

COMPLAINT-SYMPHONY JUMBO COOLER-VERY POOR CUSTOMER SERVICE

I bought Symphony Jumbo Cooler from Shivam Steel Furniture Industries, C-131, Sector-9, Gautam Budh Nagar, Noida-201301 on April 21st 2009.

One day suddenly while running the cooler the fan of the cooler broke down in the night. Next day i went to the dealer asked for the replacement of the fan

I contacted symphony help line and got the...

i purchased a winter cooler on 20.04.2010 form Bombay electronics indore. Within 15 days bottom roller mounting get damaged, level indicator stopped and cooling pad was not getting wet properly. I raised a telephonic complaint ( comp. No. 200015) to symphony service center about this but person mentioned only about the cooling pad problem and attended same only , he also confirmed that remaining job will be done later because parts is not...

I PURCHASED A SYMPHONY COOLER IN YEAR 2005. FEW DAYS BACK IT STARTED CREATING NOISE. I COMPLAINED ON CUSTOMARE CARE NO. [protected] ON 21.5.2010 VIDE COMPLAINT NO. 2023 IN THE NAME OF MY SON DIVAKAR . INSPITE OF MY SEVERAL REMINDERS I GOT NO RESPONSE . ON 29.5.2010 I EVEN TALKED TO THEIR MANAGER ON PH NO. [protected] BUT AGAIN NO RESPONSE.
SYMPHONY IS SYCH BIG BRAND NAME , THERE FORE CUSTOMER EXPACT GOOD AFTER SALE SERVICE...

I purchased DiET 50T cooler from Symphony, with lot of expectation. The dealer convinced that "It is the World’s lagest tower cooler and we would not have to worry about filling water in it". Just after 10 days our harrowing experience started. The wheels started coming out and slowely it... became so frequent that most of the time we were fixing the wheels instead of getting cool air.
You can’t imagine what can happen...

I m M.R.Chauhan. I bought the aircooler of symphony. on date 06/05/2010. When i fillup the water in it then for the weight of water the cooler fall down it happen many times, its wheel dosnt work properly and removes automatically its very dangerous for children. I have complaint many times in customer care they tell me that after 1 or 2 days our michanic will come at your home, after complaint, 2 weeks gone there is no mechanic came from...

I have brought a Symphony Diet Cooler 22T Model (07A1210B9957) on 10th April 2010. I have hardly used it for a month. The Pump of the cooler is not working any more so no cooling action. I called up the call centre and complained. They gave me a local Hyderabad repair person number who is hardly reachable. Call centre and the Mechanic hardly answers the call. The after sales service is very poor. There is hunders of such complaints seen in...