Vodafone India Complaints & Reviews

Instead of paying my electricity bill of Rs.3204.00, by mistake I have paid Rs.3204.00 to my vodafone post paid MOBILE NO.[protected] on DT.27/11/14 through creditcard .When I emailed to vodafone to refund me Rs.3204.00 they denied to do so because there is no system to refund the amount .When I wish to talk with their higher authority, they simply told me that they revert back my email.Till dt. I have not received any reply.When customer not make payment of mobile bill in due dt., company disconnect mobile service within two days .Mobile company are very quick in action.My mobile bill for every month is below Rs.100-00.So after 3 years Rs.3204.00 wil be adjusted.

Hi, This it a total fraud! - I have been charged of downloading d2c_shotformats_ti and shotformat_dwnlp_9 17/11/2014 & 26/11/2014 in November bills. On asking customer care they are saying that we cannot inform you regarding this as this is confidential information. This is strange! They are charging me for something but cannot share detailed information about that. I never downloaded such a thing on my mobile. They refuse to even lodge a complaint regarding this. Vodafone is in a habit of doing this. In the month of October they did the same thing. Please support against this-Pankaj

I HAVE RECHARGED 35 RUPEES STD RATE CUTTER THIS VALIDITY TILL 11 th DECEMBER AS PER THE PLAN ALL STD CALLS 35 PAISA ONLY BUT LAST 3 WEEKS THEY CHARGED 1.8 RUPEE PER CALL SO KINDLY REFUN MY LOSSES AMOUNT OR EXTEND THIS RATE CUTTER UPTO JANUARY IMMEDIATLY ACTIVE MY CALL RATES 35 PAISA PER CALLS

I will recharge on my vodafone no. of 29 at tomorrow. but my data is not activated by the care and activate a min. pack and d, not responses by the customer care. i call on customer care but the agent of care is disconnect the phone. I will recharge this pack after consult with the customer care agent. recharge detail... Recharge - 29 Night pack 500 mb data valid upto 12am to 6am BUT on recharge thiis pack not activate the data pack and Given me a 90 v2v min.

Dear Sir, I am writing this mail after being utterly frustrated, misguided and cheated by your staff Mr. Danish, at vodafone store situated at karol bagh metro station. My mobile no. is [protected]. My refund request no is [protected]. On date 08.03.2013 I went to this store with complaints of sim problem. I met Mr. Danish who is an executive overthere. I requested him to change my sim, but instead of this he told me to convert to postpaid plan. He also told me about very cheap call rates and other good features. Above all, he promised that if I will not be comfortable in the postpaid plan, I can switch back to prepaid, anytime. Being misguided by him I paid INR250 instantaneously and took a new sim. But later I realised that I was better-of[censored]sing prepaid plan and I didnt even opened the sim that he gave me. Next day I went there to resort back to prepaid plan, as he told me that I can revert back for the same anytime. But, I was shocked when he told me that I can not get my refund of INR250 as I have to keep that money for three months. I was really hurt by his mischief and being a doctor out of genorosity I thought to wait for 3 months. After 3 months I again visisted the center and he didnt gave me refund saying that vodafone supervisiors are responsible for the lack of response in refund process and that he will mail me the cheque, and thus he took my address. I again went to the store after 7 months of the cheating by Mr. Danish, but again he said that the cheque will take another 3 months. I am really disgusted with the cheap, selfish, and utterly abhorrent behavior of the store executives. I feel insulted when they unnecessarily shout at me saying its not their problem rather it is vodafone bosses who actually dont refund, in order to benefit the company. I request you to kindly look into this matter and respond immediately. I also request you to kindly take strict actions against executives like Mr. Danish. I am a Class-I government doctor and I can't go to the Karol bagh store regularly to take my cheque. Eventhough, if I go, then again they will misbehave with me. After 1 year and 9 months I am requesting you to please mail me the INR250 cheque. I am using vodafone for last 3 years and my monthly recharges exceed 2500INR, and is not resorting to other service provider only with the hope that you will respond affirmatively. You can mail me the cheque at my following address:- Ankit Yadav, C/O Rajinder Chaddhar, U6 3RD Floor West Patel Nagar, Opposite Malik Photo studio, Near Khanna Market, Near Shadipur Metro station, New Delhi-08 Thank you, Hope to hear from you soon, Dr. Ankit Yadav [protected]

Hi Team, Writing this mail in utmost frustration. 1st Issue, I Vijay Kumar S a customer with Vodafone for the last 10 Years have been noticing that i am being charged for the so called transactions which i have not done or authorized. I have been charged 99 rupees for the same every month its been repeating. If i have to purchase an app/service i would use my credit card/debit card who are you guys to charge me for the same, I am frustrated & shocked with Vodafone using these cheaper tactics to loot money from customers by partnering with online fraud sites. We subscribe for internet packs for accessing sites required while browsing off late we get some pop ups asking if you want to enable service we click no or close it straight away and get a message stating so much amount is charged. I want the complete refund of 99 rupees. And the same will be taken care legally.Today i got an sms from "my dala" stataing 99rs will be charged & credited as points which i have never bought & will not be paid. Stop partnering with fraud sites & looting money. Note : Vodafone is stooping to a very low tactics to loot money.I will not be paying any charges towards downloads which i have not approved.Be ready to face some legal action ill be initiating against you. The issue keeps repeating. Regards, Vijay-- [protected]@gmail.com Phone # [protected]

I have been charged Rs.750/- unnecessarily for 'MI_CAP_750_30d_R_PROMO_3G", a plan which I am not aware of. Don't know why they activated this service on my number?? I wasn't even informed about it. I tried calling them customer care always makes me hold for a while and then disconnects. My number: [protected]

I have recently ported my Docomo Postpaid SIM to Vodafone. Firstly I was asked to pay Docomo's 1 month bill in advance, and I did that. All my dues till the next month were clear and then my Vodafone MnP was finally done. But 1 month later I received a call from vodafone saying that My payment worth Rs. 142 is pending with Docomo and I have to pay it by 3rd December. I asked them why do I have to pay to docomo since I had already cleared the bill. The person from Vodafone told me that he had no idea about it and I should just go and pay it. And over that I had to submit a proof of that payment at Vodafone Store. Now they have disconnected all the services and so I am writing a complaint in that regard. I want to know why am I being asked to pay an amount of 142 Rupees. And if there is not a valid reason, strict action should be taken against whosoever is responsible for that. I am having a tough time since they disconnected my connection and I will make sure whosoever is the reason pays for that.

Hello Admin, I have been a loyal customer to Vodafone for more than a year now and my payments have always been prompt. I am very much disappointed with the quality of response from customer care regarding the below issue and also from Vodafone itself. I have mentioned all details w.r.t the issue faced and expect a prompt response regarding the same. Kindly look into the same. Issue Description: I have been charged Rs.49 for Internet downlaods which is apart from the 4GB package I have enrolled myself. When contacting the customer care multiple times, I understand that this is the charge for d2c_mgossip for 3rd nov at 7:43 PM. Query: I have never authorized Vodafone or it's subsidiaries to charge on behalf of me without my approval. I consider this as a fraudulent activity against the customer and wish to file a case in Consumer court. W.r.t that I request you to provide me a written email stating that Vodafone has charged me Rs.49 for this internet download with supporting explanation from your company. Please treat this issue at highest priority and do the needful. Appreciate your time and help in this regard. Thanks Muthu

Dear Sir, I want to make a complaint regarding Complaint No [protected], as previously i had contacted to customer care 5 times related to my vodafone postpaid no [protected], and i told the problems related that i don't want to continue the postpaid no anymore, but they dint took the problem seriously and disconnected the call by saying that they are transferring their call to the senior concerned person. Now i am fully dissatisfied with customer care and i want my sim to be deactivated now or if it is possible to convert it again prepaid

My Name is Jatin Gupta., I have converted my prepaid no. Into post paid on[protected] but there is no response from your company, i used to travel outside Delhi, so I am facing so much problem regarding your service, now i m feed up and I am going to take action with hands of consumer court, so please don't let me do against your company, I am consumer of your company my no.is [protected]

Hi, I am not able to avail the caller tune service from past 5 days(I am getting only ringing sound instead of the song). I complained several times about the same but of no use. Money also deducted and changed the song as well but only ringing sound is set. I am getting a bad service from customer service centres. 121 and 198 are not at all connecting to talk with representatives.Requesting you to respond and resolve the same as soon Thanks, Prerana ME

This mail I am writing to you to draw your kind attention that I had balance of Rs. 200, but yesterday while checking my balance I found that only Rs. 75 is left even without operating. I would request you to look into the customer's problem seriously and stop fooling customers like this way. I want the money back, repeatedly I face the same problem with Vodafone, am really fed up with the Vodafone customer care & wrongly balance deduction. Even you people never agree your mistake of wrongly deducting balance anytime. Trust this time you will refund money & oblige.

Hi all, I have requested to change mu plan from 999 to 375 for below given Numbers [protected] still its not done so kindly do it ASAP i already submitted my documents to Vodafone store Vodafone store Address: vishal nagar, pimple nilakh, pune.411027 still there is no update on My account and i have checked with customer care they said there is no request received so you need to send an Email to corporate mail box

Sir/Madam, I got an special offer from Vodafone for Rs.195(which is actually Rs.215 - All local calls @30p/min ). I confrim with vodafone live chat service that this is a valid offer and we can recharge from merchant to avail the same. But after recharging the pack i received was a 1gb Internet pack. I was shocked and called customer care regarding the same(Within 5 mins of recharging). But they repeated that "We can understand your problem but we cant do anything about it as it is a process" instead of resolving my problem.

Last month(November'2014), my vodafone number([protected]) have been charged Rs. 99/-, as download charge and I have been said that I have downloaded which was chargeable.this is not acceptable at all, This is purely a fraud charge.As I have not done anything. This is a fraud happening from VODAFONE INDIA. I would request you to refund back the amount as early as possible.

I am vodafone customer(Mobile no - [protected]) from last three years. Last four months back i changed my connection Prepaid to Post paid. But i am not using that much for that rental amount. So i want to change my connection from Postpaid to Prepaid from the last two months. Every time Vadapalani vodafone Customer care tell any thing to continue that. It's OK. Now this month(Dec - 03rd) also i went and asked Customer care. There Vodaofne "Can I Help you" employee told 'can changed the Post paid to Prepaid connection' only every month billing next date. On that day we are never having any other work. So friends if you want to change your connection from post paid to Prepaid please aware about this and maximum don't change. You lost your time for this process and wasting your time with this unnecessary work. Rajendra Thilahar.

Mobile # [protected] . Portability request code # AX325578 . Ihave Airtel postpaid connection . I had applied for Vodafone prepaid twice – onNov 11 & 19 . Portability is yet to be done and am not getting a resolutionfrom Vodafone store at Kumaraswamy Layout Bangalore . First they told it takestime I need to wait, on my asking how long I need to wait they are saying requestis cancelled resubmit the request . On my asking why it’s cancelled they areclueless . With all this delay again a new bill will get generated by thecurrent operator . Then what’s the use of portability ? It’s the lack of properinformation / resolution which hurts more . With such callousness Vodafoneshall be losing prospective customers .

Hi, My name is akash verma.My vodafone no. Is [protected] I have been using this no. For few months.Suddenly my no. Has been closed by vodafone team and the reason given was non usage of the number.But I used to use this no. Only for incoming.When I went yamana vihar mini store to file the complaint and for the reissue of the same no., they said that their laptop is not working.They fooled me for complete one month. Now I request you to reissue the same no.

I am always being charged for this wapvilla application download which i have never done on my phone.I am extremely irritated now and wish to discontinue my service.I really do not understand that how can a company like vodafone cheat its customers like this.Unnecessarily they are chargig for this app and not once but many times. I request senior management of vodafone to look into this on urgent basis and stop this nuisance imediately.