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Vodafone India Complaints & Reviews

1.8
Updated: Nov 26, 2025
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Vodafone India reviews & complaints page 959

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A
ABC.Sandeep
from Surat, Gujarat
Nov 30, 2014
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Address: Dadra and Nagar Haveli, Dadra and Nagar Haveli

Dear Sir/Madam, , My Vodafone No. [protected], my vodafone plan 375+ servise tax (500 call & inter nate unlimited free) last thee times they are charge exrta amount, mention on bill you are use Chargeable Site, but i am used chargeable site, kindly Resolve problem,
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    Vignesh5
    Nov 30, 2014
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    Address: Chennai, Tamil Nadu

    From November 29th Morning, My Vodafone [protected] number was blocked for Sending outgoing SMS. I asked to customer care they said that, I need to register with TRAI. Actually I did not involve in any Marketing, and I have send messages less than 100 for a day. Even though they blocked my number. How to resolve this problem??.
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      S
      saikat.dutta.in
      Nov 30, 2014
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      Address: Kolkata, West Bengal

      Hi, Rs 99 has been appeared on my post paid bill of month Nov. It shows that I have downloaded something from deals_mydala_99 on 2nd Nov. I even don’t know what is Deals mydala 99 is. Vodafone just subscribed the deal itself and transfer the burden on me.
      +1 photos
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        Sachin Halkarni
        from Mumbai, Maharashtra
        Nov 29, 2014
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        Address: Thane, Maharashtra

        Hello, As I had lost my sim, I went to the vodafone service centre in Korum Mall Thane for sim replacement. As per the rules I think they should charge 22.75 Rs for sim replacement but the service centre guys have charged me Rs 100. Also as my connection is postpaid, if at all they have to charge then the charged amount should appear in my postaid bill instead they asked me to pay money over the counter. They also activated m-paise offer to the sim card without my consent.(May be they charged 100 Rs for this).After my sim got activated they just took my sim and registered for m-paise in the service center(By entering details using my application form like DOB). Even when I asked them why are you activating this of offer they replied "Sir you can transfer the money from this offer and this is non-chargeble.You will get Rs 25 in to your account after registering for the offer ". I just want to say that vodafone customer service centre is a big corruption. They charge each customer Rs 100. which shouldnt be the case as the official vodafone site says Rs 15 should be the only extra charge for sim replacement at the service centre Thanks
        Vodafone India customer support has been notified about the posted complaint.
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          M
          Manoj Kumar1978
          from Mumbai, Maharashtra
          Nov 29, 2014
          Resolved
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          Resolved

          Dear Sir/Madam, I watch write bonus card 37 plan details (Get all std mobile to mobile calls @ 40p/Min.valid for 4 weeks) on compny web side https://shop.vodefone.in/ . So I recharged bonus card through online of 37 Rs on this M.No. [protected]. But after recharge I receive sms (Apka SMS 37 pack offer agle 4 ghanto me activate ho jayega . Ismein apko milenge 400 Local+ National SMS poore 28 dino ke liye.) on my mobile I read massage and immediately call to 198(complaint help line no.) but he was not solve my quarry. Please help me as soon possible. Thanks & Regards, Manoj Kumar M.No. [protected]
          Aug 14, 2020
          Complaint marked as Resolved 
          Vodafone India customer support has been notified about the posted complaint.
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            S
            SubhankarChakraborty
            from Kolkata, West Bengal
            Nov 29, 2014
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            Address: Kolkata, West Bengal

            Hi, This it a total fraud! - I have been charged of downloading d2c_shotformats_ti and hello1_tvallsouth_ on October and November bills. On asking customer care they are saying that we cannot inform you regarding this as this is confidential information. This is strange! They are charging me for something but cannot share detailed information about that. I never downloaded such a thing on my mobile. Please help, Subhankar
            +1 photos
            Vodafone India customer support has been notified about the posted complaint.
            Hi This is big fraud!
            i have been charged 475/- for this.
            There is no proper clarifications given.

            d2c_shotformats_ti & hello1_tvallsouth_ download charges - Comment #2097339 - Image #0
            I have also got 2 items like in Jan-15 bill.
            I don't know how to avoid these things.
            Is it only in vodafone service that such things happen?
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              S
              shamkalaskar
              from Pune, Maharashtra
              Nov 29, 2014
              Resolved
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              Address: Mumbai City, Maharashtra

              I would like to bring to your notice that I have been receiving calls from number +[protected] and +[protected] repeatedly offering some free sim cards and mobile phones.. On asking the sales person not to disturb again and again, he started to swear and use abusive language. Also we cannot call back on the above mentioned numbers back and vodaphone doesnt even get bother.
              Aug 14, 2020
              Complaint marked as Resolved 
              Vodafone India customer support has been notified about the posted complaint.
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                S
                Sharma Ashwini
                from Mumbai, Maharashtra
                Nov 29, 2014
                Resolved
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                Address: Mumbai City, Maharashtra

                I am using 1 GB data plan of Vodafone since last 3-4 months. Just after 15-18 days of billing cycle, I get notified for usage of 80% of the data pack. Till 3 months back, I was in Pune and was using Idea's 1GB plan for last one & half year. My data allowance used to comfortably pass through the entire month and there has never been a chance that I needed to get notification or had to have booster plan. Since then, my data usage has not changed any significantly. I strongly feel that data counting method at Vodafone is faulty. Ashwini Sharma [protected]
                +1 photos
                Aug 14, 2020
                Complaint marked as Resolved 
                Vodafone India customer support has been notified about the posted complaint.
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                  A
                  akki5316
                  from Delhi, Delhi
                  Nov 28, 2014
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                  Address: New Delhi, Delhi

                  i received 2 messages from 55435 on10/11/2014 that thank you please start the game by this unlocking code and you have been charged RS 50 for the game and please visit www.mbiz-support.com but in reality did not download any game and have been charged RS100 for nothing as it has been added in the bill now why should i pay for nothing PLEASE LOOK INTO THE MATTER AS SOON AS POSSIBLE MY NAME-AKASH RATTAN BHARDWAJ MY NUMBER -[protected] MY [protected]@gmail.com
                  Aug 14, 2020
                  Complaint marked as Resolved 
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                    A
                    alok_bihta
                    from Delhi, Delhi
                    Nov 28, 2014
                    Resolved
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                    Address: Pune, Maharashtra

                    Hi, I am using postpaid mobile connection of vodafone company.My mobile no.is [protected]. My complaint is regarding non activation of Mobile No. after payment of bill.The details of bill payment is as under : Vodafone Mobile No :[protected]Subscriber ID :1.72659108Payment Amount (Rs Ps) :289.00Payment Date :[protected]:04:34Transaction ID :AHDF[protected]Payment status :SUCCESS Since then I have waited for 1 day.But still my no. is not yet activated.I have tried to contact their customer care no. twice which costs to me Rs. 11 & Rs. 8 from other mobile, but still I was unable to get response from customer care service.They have not connectedme to customer care executive. They have given me mobile no.[protected] on my email for any assistance and query .I have tried twice but did not get any response from that no. I wrote several mails but didn't get any reply of email from the company yet.Since morning I am unable to receive any calls from my office also.I am having telephonic meetings which I am unable to attend due to this. I am mentally harassed due to this situation.I have never experience such a worst customer service in my life yet. just resolve my problemas early as possible.
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    Vodafone India customer support has been notified about the posted complaint.
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                      S
                      subhadip13
                      from Pune, Maharashtra
                      Nov 28, 2014
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                      Address: Kolkata, West Bengal

                      Hello, I have a post paid connection [protected]. Last bill amount 2500 aprox. I was then moved to mumbai. Could not pay the bill. Now I am will to pay the bill and close the connection. Vodaphone is giving me a bill of more than 5000 though i never used it from mumbai. Please look after this issue. It is very disappoenting.
                      Vodafone India customer support has been notified about the posted complaint.
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                        satbir sing chauhan
                        from New Delhi, Delhi
                        Nov 28, 2014
                        Resolved
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                        Address: New Delhi, Delhi

                        dear sir i am satbir sing chauhan using a vodafone no [protected].since last night 27/11/2014 vodafone deduct my balance 49 Rs.for NDTV service without any reason.i don't knew what is this NDTV service how to use it i was call vodafone care no. 198 on 28/11/2014 at 1:38pm Mr Rahul sharma executive of vodafone cce told me that it is a containt provide on internet if you click it will be chargable we are not responsible for that . i am totally dissatisfied with vodafone service this is not my 1st time this is 4th time vodafone deduct my main account balance with any cause.they making fool the customer. i want my money back hope for positive response satbir sing chauhan [protected]
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        Vodafone India customer support has been notified about the posted complaint.
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                          Sk Mosaib Ahamed
                          from Bengaluru, Karnataka
                          Nov 28, 2014
                          Resolved
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                          Resolved

                          Address: Gurgaon, Haryana

                          Hi Sir/Madam, I took a new vodafone connection two weeks ago & after the new sim activated. I got so many massages which says so many thing is activated on my vodafone number([protected]) which I don't want to activate. So I have some querries about this services. So tried to called customer care numbers from past two weeks and I'm not getting any connetion on customer care executive. So I send mail on 25th Nov, 14 and after two days I got reply of mail but that is also not satisfatory. Saying that your problem will solve. But if I tried to connect customer care number my call get cut automaticaly.So again I tried to connect online by vodafone live chat but that is also not working. Kindly help me to solve my issues.
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          Vodafone India customer support has been notified about the posted complaint.
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                            V
                            veeragopalarao
                            from Pune, Maharashtra
                            Nov 28, 2014
                            Resolved
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                            Resolved

                            Address: Nalgonda, Andhra Pradesh

                            Dear Team, my name is Vera Coppola Rio gad dam, I am using vodafone service for last 2 years Corporate sim, ( ph no-[protected]) recentaly have purcahsed new corporate Sim ( ph no-[protected]dafo) excitive as telling Old & new connection are merging opation is availible, plz raise the request on Corporate care, last two months so many times, but still problem not resolve, local executive also not respond ( not pick up my phone) when I call the Coustmer care he said plz pay unbillid amount next month we will do, but last two months 3 times I will pay UNBILLED amount, still problem not resolved, corporate teem not respond very bad service | two times given ref no -[protected], 19/11/2014 intercation no-interaction numbers[protected] and[protected] 11/11/2014 note reference number [protected] and [protected] 22/11/2014 your interaction numbers[protected] and[protected] 22/10/2014 your interaction number[protected] we have continues fall up with your corporate team, but my problem was not resolve, till now have paid all the bills in time but service very bad plz cooparate Regards G Vera Coppola Rio Indusind bank/Miryalaguda/Nalgonda Ph no-[protected]
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            Vodafone India customer support has been notified about the posted complaint.
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                              tarun-meenu
                              from Bengaluru, Karnataka
                              Nov 27, 2014
                              Resolved
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                              Resolved

                              Address: New Delhi, Delhi

                              Sir, I, Meenu Gupta, mobile no- [protected] Yesterday i recharged my mob. By Rs 110/- (full talk time) After few hours i was checking other benifits at *111# After pressing it it shows 1 2 3 4 5... to read about the plans and after that if you agree than press OK to select the plan But when i pressed button 2 to read about the plan It straighly cut my Rs 49/- without reading & accepting the plan.what it is and for what use. Without knowing about the plan, how a reputated co. Can do so. From last one and a half hour i am trying to complain this thing at customer care, but no reply, kabhi tou no. Nahi lagta...kabhi kuch... I am very old customers of your vodaphone Please credit my bal.oof Rs 49/- Thanking you Meenu Gupta [protected]
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              Vodafone India customer support has been notified about the posted complaint.
                              Nov 27, 2014
                              Updated by tarun-meenu
                              Please do the needful
                              Thanks
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                                K
                                Khursheed Hussain
                                from Lucknow, Uttar Pradesh
                                Nov 27, 2014
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                                Address: Hyderabad, Andhra Pradesh

                                Team,


                                The November month bill changed to me includes 3 attributes, related to billing of some broad band plans.


                                mi_cap_750_30d_promo_3g
                                mi_cap_850_30d_promo_3g
                                mi_cap_250_30d_promo_3g


                                My first query is : With whose concern this bill was changed and what services have been given on this behalf.


                                Second Query: Before activation, cant you guys give a confirmation call as its related to billing information.


                                3rd query : if it is a promotion activity done by some sales team, request to take stern action against the one behind this.


                                I have not utilized the service, the amount has to be reversed from the bill. Kindly raise a grevience and update me the status on priority


                                Regards
                                Vodafone India customer support has been notified about the posted complaint.
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                                  M
                                  monu_sethi
                                  from Delhi, Delhi
                                  Nov 27, 2014
                                  Resolved
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                                  Resolved

                                  Address: New Delhi, Delhi

                                  This is really very disappointing situation for me. Again Vodafone have broken their customer's trust.
                                  How can Vodafone change my plan without informing me again and again????????????????????????????????????????

                                  This is happening 2nd time in this year 2014. In march i got Vodafone's mail about my tariff plan, at that time it was different figures & call rates but i just checked it today. Tariff Plan has been changed without informing me. If Vodafone informed me in advance then i could have been chosen better plan. Although I advised people and my family members to choose Vodafone always but this time I am feeling miserable from this behaviour.

                                  This is called "fraud" "cheating" with costumer . I want your help to clarify on this issue from Vodafone's officer. Otherwise i will not pay single penny to Vodafone and I would love to change Vodafone connection asap. I hope it will save my pocket too.


                                  Any telecommunication company can not change anybody's tariff plan without informing customer. This is not a good gesture for company's reputation.

                                  I hope that you will help me to get any satisfactory answer from Vodafone side.

                                  thanks,
                                  Ajay Sethi
                                  NDTV
                                  Assosiate Producer
                                  Mob-[protected]
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  Vodafone India customer support has been notified about the posted complaint.
                                  Nov 27, 2014
                                  Updated by monu_sethi
                                  This is really very disappointing situation for me. Again Vodafone have broken their customer's trust. How can Vodafone change my plan without informing me again and again???????????????????????????????????????? This is happening 2nd time in this year 2014. In march i got Vodafone's mail about my tariff plan, at that time it was different figures & call rates but i just checked it today. Tariff Plan has been changed without informing me. If Vodafone informed me in advance then i could have been chosen better plan. Although I advised people and my family members to choose Vodafone always but this time I am feeling miserable from this behaviour. This is called "fraud" "cheating" with costumer . I want your help to clarify on this issue from Vodafone's officer. Otherwise i will not pay single penny to Vodafone and I would love to change Vodafone connection asap. I hope it will save my pocket too. Any telecommunication company can not change anybody's tariff plan without informing customer. This is not a good gesture for company's reputation. I hope that you will help me to get any satisfactory answer from Vodafone side. thanks, Ajay Sethi NDTV Assosiate Producer Mob-[protected]

                                  Just got to know that this talk plan has been activated from April 2014. I have paid my all bills till October 2014 (It means I have paid extra amount for 6 months)
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                                    A
                                    alishasilva
                                    from Mumbai, Maharashtra
                                    Nov 27, 2014
                                    Resolved
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                                    Resolved

                                    Address: Mumbai City, Maharashtra

                                    Vodafone deducted Rs. 30 from my number. When I called up customer service they said that I have downloaded sumthing on my phone. When i told them that i didnt download anything the agent said that i have clicked on some link and downloaded sumthing. I asked for a refund and she rudely said that itS not possible. If i had downLoaDed aNything it wud be a different case. I just use internet for whatsapp and facebook. This ia ridiculous about vodafone as a brand name. i have just portEd my number from looP to vodafone. I think iTs time to Port out now
                                    +1 photos
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    Vodafone India customer support has been notified about the posted complaint.
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                                      Sarugitu
                                      from Noida, Uttar Pradesh
                                      Nov 27, 2014
                                      Resolved
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                                      Resolved

                                      Address: New Delhi, Delhi

                                      I am Sarita from Delhi And my Mob No. is [protected]. I am using Vodafone connection & on 22nd Nov I received a message from Voda fone that I got a voda to voda fone free call of 15 min Talktime valid upto 22nd Nov. So, I made a call on the same day but the balance from my main balance deducted. I called to customer care (198) regarding this thrice but every time they made excuses & didn't resolve my problem and if asked them to connect the call to their senior then they replied that there is no senior in the floor & after that they blocked my no. so that I couldn't make call to customer care. I request you to kindly look into this matter & unblock my no from customer care other wise I will compel to take some immediate action . Thanks, Sarita Rawat [protected].
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      Vodafone India customer support has been notified about the posted complaint.
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                                        sonu vats
                                        Nov 27, 2014
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                                        Address: Gurgaon, Haryana

                                        My cell no. [protected], i have called regarding slow speed of 3g plans. i have already complained to over the phone to vodafone authorities and I have as per their instructions deleted cookies extra files from history, also cleared my messages box but still the speed has not improve.
                                        Vodafone India customer support has been notified about the posted complaint.
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