Yatra Online / YatraTrip.in Complaints & Reviews

S945488 We booked package with Yatra.com . We felt we were cheated and were misguided: 1) We paid Rs 23000 (Flight 12000 + Hotel 11000) 2) We were told that we will be provided an 3 Star hotel but Yatra had booked a very bad hotel. This was not close to 3 STAR hotel from any angle. I have the pictures and will upload the same 3) There was no taxi arranged from the airport to the hotel and we had to book a pre-paid taxi and we were...

I purchased the following confirmed ticket from Yatra.com.

AI 754 U 20JUN 5 IXS CCU HK[protected]JUN
AI 618 V 20JUN 5 CCU BOM HK[protected]JUN
AI 983 T 20JUN 5 BOM DXB HK[protected]JUN
AI 996 S 05SEP 5 DXB DEL HK[protected]SEP
AI 401 T 05SEP 5 DEL CCU HK[protected]SEP
AI 753 T 05SEP 5 CCU IXS HK[protected]SEP

Around 10 days after purchase, Air India...

Respected Sir or Madam, i had booked my train ticket from coimbatore to chennai (to and fro) .Now i wanna cancel my ticket but there is no details showing i have booked a ticket in yatra.com YATRA REF NO.[protected] PNR NO.[protected] TRANSACTION ID :[protected] TRAIN NO AND NAME 12674/ THE CHERAN EXPRESS...

I did a flight booking online on yatra.com for me and my family from Visakhapatnam to Hyderabad on 9th June 2014 which cost Rs 27, 372.00. While making this booking after the transaction was complete (I used netbanking) thought the transaction showed as successful on my bankers website yatra's website prompted that transaction was failed saying something like timed out or session expired. Immediately after this I got a call from one of the...

Yatra! one of the leading holiday brand in India delivers poor quality services just contrary to its goodwill.. The service quality is really is pathetic and it takes customer's last breath for guaranteed travel on the planned day despite of giving all advances, information's and multiple follow ups. Once you give them advances they assumes that you will follow up with them to ensure that you get all the holiday documents before your holiday...

I had booked an international flight ticket on Jet Airways airline, as the flight shown on the list was Jet Airways with connecting flights of American Airlines. However, I was issued a ticket of American Airlines and not Jet Airways, also your representative did not inform us about the ticket issuing airline and I later came to know via Jet Airways that the ticket booked for me was not a Jet Airways ticket. I would like the authorities...

My booking reference no. is S876265. I have poor experience with Yatra.com of communication, commitments, irresponsible behavior. I got my itinerary for travel between 17th june 2014 to 22nd june 2014. Mr. Manoj kumar who was supposed to book hotels, taxi, flight for me had never assisted me. I assisted Mr. Manojkumar to book my hotels. Mr. Danish, Ms. Ruchika have my emails which are self explanatory for this. I contacted desired...

Dear Sir/Madam;It is very shameful for Yatra.com which customer care staff forcing me to pay more money even after 5 days of issuance of tickets.If you don't know the matter plz read here carefully that I was trying to book ticket from Yatra.com for Mr. Mohmed Hanif Shaikh & his family for 9 Aug 2014 from Bombay-Winnipeg but not able to apply discount code successfully. Meanwhile I received a call from Yatra.com with No.[protected]...

Hi Team, This email is in continuation of the International flights tickets which I purchased for Delhi to Bangkok for June 19 vide Reference No. [protected]. I already informed you guys that my brother Kapil Sagar suffering from Typhoid since last 5 days and the moment Doctor confirmed, I intimated the same to you. Please understand that it is case of emergency and every company have such policy and procedures that flights can...

Dear Friend . .
I have booked a holiday package for leh .
finally after discussion with niti tyagi on 14.06.14 i deposited the money on 16.6, 14now Mr Mathew ext no 3724 is saying you have to travel on 2nd of Julyan i[censored]ou check the recording of 3.58 you will see a per saying " abe call rakh de kaat phone kaat" the way of talking persons not picking up the call from my no(1)Deepak Kumar Ext No 5953 (2) Vinay Kumar...

I had booked a round trip Calcutta - Delhi - Calcutta through the yatra.com web portal. Following is my Yatra Reference Number: [protected] . Had to cancel the round trip i.e both the to and fro journeys a few days later. A huge amount worth 6000 Indian Rupees on account of Airline Cancellation Fee was deducted at source while refunding the amount back to my credit card account. Such a huge amount is not deducted even by the...

I have done this booking on 25 may with 40000rs, due to some official work i have to postpone it and informed your officer Mr shahid khan. he replied that this amount will be forfeited if you postpone your programme. I am not able to understand that i have travelled with so may travel companies mostly yatra but never got a response like that. 40000 Rs is a hard earned money and i am not going to loose it at any cost. kindly look into this...

Hi, I am Sachin Srivastava, I booked the hotel pachmarhi situated at Patel Road, Pachmarhi for 3 days, start from 20th june to 23rd june 2014.After booking, Yatra people told me that in this hotel the rooms are not available and ask me that they will gave some other hotel, for that they gave me choice that hotel paradise is good. I told them that I search this hotel then will confirm you, but they already confirm that hotel for me without...

I and my friend had been on a vacation through yatra.com on 29th May. Our package was Nainital(2)-Corbett(2) we paid total Rs.26800 for 4 nights 5 days. Bookings done by yatra.com were not even worth 26800/- . bad rooms in Nainital. Bad rooms as in a standard room which was like a lodge and while talking and telling about bookings they told us that we have deluxe room. once we reached nainital they said your bookings are not done. We complaint...

I had booked a flight from Delhi to Kullu on 17.01.2014 under reference number [protected] and PNR number AI-9805. The Air India flight was scheduled to depart on 24.02.2014. I received a call from your Customer Care on 23.02.2014 and was told that the said flight is cancelled by the airline and the refund will be automatically processed within 30 days into your account. It has been over 100 days and the amount is still not credited into my...

Reference - Booking Information: Yatra Reference Number: YT12679314 Yatra Voucher Number: A-383547 Supplier Ref Number: YATMB[protected] Booking Status: Confirmed Yatra Voucher Date: 01 JUN 2014 The issue is as follows: I made this booking through the Trip Advisor app in my iPhone. I selected Hotel The Great Ganga located at Kailash Gate, Muni ki reti, Rishikesh. When I selected "Show Prices", I was given three options. The lowest...

Out of extreme disappointment and deep grief I am writing this email, without expecting any results from your end. Without expectation - because I am fed-up with the UNPROFESSIONAL & UNETHICAL attitude of your call center ([protected]) executives and your rusty feedback system. It is too painful to write e-mail like this as we hardly expect any action will be taken. 1) On 16th May, 2014 I called for the first time to Yatra.com call...

Hi, I made a reservation online reservation for an international flight & money got deducted from my account then I get a call from yatra executive that your tickets are not booked & I would need to book a new reservation. So I had to go ahead & book a new reservation & then also await for the refund from Yatra which they promised in 5-7 working days. I did this transaction on 25th April & today is 17th May...

Yatra Reference Number: [protected]I'm sharing possibly worst Hotel Booking experience with Yatra.com. I had booked my tickets with yatra.com on 9 May 2014 for Shimla (2 rooms for 1 night stay).I registered into Yatra portal and booked my tickets with no hastle and payed booking amount through Credit Card.Immediately I got confirmation sms as well as e-mail from Yatra.com. I called my friend and said rooms booked and informed my wife.After...

I booked ticket in Yatra with ref.no.[protected] on[protected] and my ticket was confirm i got the coach number with seat and berth number . Rs. 1062.06 with agent commission was transferred from my IOB bank account .My journey date was[protected] .58 days before i booked my ticket, but on[protected] my ticket was cancelled. On[protected] by 5.45 P.M. a staff from yatra.com contact me a fund transfer from my bank account was refund to my...