Airtel Complaints & Reviews

I have paid Rs 1000 on[protected] at about 09:22 hrs through PAYTM, for recharge of airtel digital TV ID [protected] . But by Mistake i have entered wrong DTH ID [protected].
Please rollback this transaction from [protected] and credit to my DTH ID [protected].

My DTH Id is :- [protected]
My Registered mobile number is :- [protected]
My Registered email id is :- [protected]@gmail.com

DTH location is :- Allalpatti, Darbhanga, Bihar - 846003.

Please do a needful help.

Thanks
Ashutosh

I am a postpaid user [protected] my plan is of Rs.199 this month i got a bill of Rs.4191 wtf . Do i look fool to you? I am not gonna pay it. They told me that i have done smartbuy pacakage+15%taxes waao i dont know why you take taxes on such a thing . Airtel company can open a tax collecting center and they can collect according to their requirement i think so. Please i suggest everyone dont buy any airtel sim .i think better i have bougt some other company simcard . Tata docomo is better than this company atleast they dont charge so much taxes .

I had tried to Pay my Airtel Broadband Bills of Rs.2595.74 through BillDesk Payment.It said that your transcation failed due to some errors but amount debited from my account instantly. It also said that Amount transactioned would be refunded within 5 working days excluding Sundays.I have been waiting for 6 days still my amount has not been refunded.Then, my neighbour paid those bills for me.
My Transaction ID: BILLDSK-GCNB[protected]-BILLDSK
I have proof my Bank server too.Please refund the amount if you want me to continue in your services.

I have been airtel customer for over 10 years . I have been using serval services from aitel.
As I moved into my current house in gurgaon, I bought the broadband service since the beginning of last year.
I have been paying bills on time and the connection was not so bad .
The nature of my job demands a lot of travel. Some times short trip and sometimes long trips ( more than a month )
. I have been paying the bills online individually every month as the system was not allowing me for automatic payment schedules using credit card ( it works for May phone connection though ) .
I had to leave for a longer assignment in Colombia during April . Unfortunately, I met with an accident there and was hospitalised . My hand was severely affected and couldn't move for several months . Eventually out of many pending activities, broadband bills due was one .
I couldn't pay online as they deactivated my online account . I made several international calls to airtel customer care with no success but lost money on Nice connecting international call waiting .

I returned to India a day before, still with not functioning arm, to listen to harassment calls from so Called advocate from airtel . ( some Pooja, [protected] ) .
I was threatened to send to jail and so on . The representative went on accusing me and never gave me a chance to explain . Though I promised to pay and tried to explain ' not paying ' was my intention, the harassment went on .
She demanded that I paid the money by today ( 24th September ) to make sure I am not arrested / a complaint is registered in the court . I promised to pay, however, I was made to wait for several hours . In spite of telling her that I was delayed for my medical appointment, she demanded that I waited . After spending the whole day at whom waiting for an agent to collect the money, I decided to go ahead with my appointment . The representative kept interrupting my appointment with non stop calls even after texting her about the appointment . I am writing this after sever mental inconvenience .

Most importantly, the representative kept refusing the idea of going to do direct payment airtel office . I am not sure if it's a legitimate call . However, I am done with airtel . I am changing my service provided and will recommend the same to my friends and colleagues .

Nice pay back for being a loyal customer for years !!!

Regarding my broadband id :[protected]_dsl

I have log complaint for my DTH, on 22nd Sept 16 & i have received called from airtel from Mobile No.:[protected] on 23rd Sept 16. They have confirm that there technician will visit my place on 24th Sept 16 but still now no visited at my place. I m tring to contact on above no it is switch off so i have send email to mumbai nodal office on dthnodal.[protected]@airtel.com but no respone from them.
Please note from airtel auto generated msg i have receive 2 contact no:-
1) [protected] which is either busy or switch off.
2) [protected] (Mr. Anshuraj Singh) i contacted him but he told me that he never worked from airtel.

Seriously i dont know whether i get solution on this or not.

Hi,

My airtel prepaid sim got deactivated suddenly without any intimation or any message. I have been using this sim card for more than 5 years daily. Yesterday night i used it for calls and online transactions. But today suddenly it got deactivated. Request you to reactive my airtel prepaid number [protected].
Please take action on why my sim got deactivated.

Regards,
Sahal Haroon

Airtel is doing fraud with me. I was out of town for 2 or 3 months and now when I came back I got offer from Airtel that I will get 3 months validity in 315. And also I got so many calls from Airtel to recharge with 315 or 444 and I will get more validity with that. So I have recharged with the same yesterday but I got balance of 296 and also my Airtel set top box is still not working.

Hi,

This is regarding low signal at my locality, My name is Thirumal Rasamalla my mobile number [protected].when we are out side of our houses will get below 2 points signal at outdoor area. inside the apartments there is no signal

My locality address for your communication

Chitrapuri colony LIG Manikonda Rajendranagar hyderabad.

here we have 2000 single bedroom apartments. more than 1000 people are using AIRTEL network here.

Please resolve this network problem as early as possible if not we would change to another network.

Warm Regards.
Thirumal
[protected]

Sir i typed a wrong number by fault so kindly reverse my money back.
Wrong no - [protected] amount-175?(net pack)
Transferid[protected]
Correct no- [protected].. plz help me sir.. i belong to very poor family plz reverse my money on my number.. plzz plzzz plzzz i am student sir...
Help me reverse my money back.. ..
I mistakenly typed wrong number and now i dont know what to do.. is it possible to reverse my money back. And if it is then how can i do it sir?

Respected Airtel Team,

Its not complaint but a suggestion that if company can not afford for good network strength do not do practice to do business only. on the name of recharge its highly costly comparative to others but on the name of network coverage it totally unacceptable. On Hills company thinks by putting tower on top of hill it will not solve the network issue. in hills there is differ density of residences infrastructure compare to city. our geographical area has tower at UHAL Landmark but our villages like Lag devi, Kadhiar, Surah, Tiayn does not have signal because tower on hill and villages are at low height with obstruction of hills and trees. I request to visit area and take action accordingly.
from last Tuesday I am trying to send 30 sec video using airtel 2g/3g I am unable to upload using whatsapp. its pathetic service on the name of 3G and 4g making people fool. In hamirpur 3g /4g service at National Highway.

internet service worst and if we do recharge with 3G we need to do select 3g but in hills mobile towers goes blank.inside room its zero

Best way please reach to this area if really airtel do have excellence in network ... its a challenge that company can not deny that they have worst network strength in hills.

To whom ever it may concern

This is to inform you that we have paid the landline bill of amount 3500/- on 22/09/16 for the above mentioned landline number.

But after two days of bill payment i. E on 24/09/2016 our landline out going calls are withdrawn. The customer care ppl are asking us to wait for another 4 hours.

This shows that airtel is very werst in their service. So here im lodging the complaint against them. I need toget justice asap.

Hi Air tel Team

I would like to inform you that Air tel network is becoming worst. We are facing form last Nine month lots of signal problem in 2G/Mhada powai, Tungwa village area . we are fed up this services. we are thinking about terminating air tel services. we need to proper signal in my building, please provide a good signal.
I hope you resolving this mater.So kindly try to resolve the network problem as soon...

I have new connection of airtel broadband first i give the installation amount 1000 by chaque after 2 month connection start on 1st August but my billing started from 31st july ND my first bill come on mail on 9th August with including charges of installation 1000 with service tax nd when I complaint there is answer given by the 121 executive no need to pay it is to b adjusted nd also 2 days extra bill also deducted from next bill but on next month bill come with previous balance including nd when i ask to 121 then they ask to mail the problem to the 121 but after mailing no solution of matter is there

Chilbila pratapgarh near railway station network problem aye din rahti hai har samaye network full rahta hai lakin jab call ati ya kiya jata hai to tower ki line kam hote hote ekdam khatam ho jati hai aur awaj nahi sunai deti hi aisa jab ham ghar ke andar ya apne office me rahte hai to hota ha road par ye problem 10 % khabhi kabhi hoti hai aur net connect karne me 3 -5 time connect karate hai to connect hota hai aur 5-5 min me speed down ho jata hai so please solve this problem yaha jitne bhi costamar hai sabhi ki ye problem hai ki ghar ke andar network chala jata hai jaise call ati hai aur awaj nahi sunai deti hi

Dear Team,

Please be informed that Airtel is continuously changing my postpaid bill plan without intimating and taking approval from me. In 2015 my bill plan was changed from 300 Local/National mins free to 100 Local/National mins free and now again they have changed the bill plan to 200 Local mins free. Moreover they increased the plan charges too. Operator can't change bill plan without intimation and approval from customer.

I have made on mobile no.[protected] for a recharge for 300/- from airtel app. On the 28th november 2016 & the recharge didn't go through... So i called the customer service on the 1st to inform them abt the same & get it reversed they said they will log a complaint & the amount would be reversed in 24hrs (Complain ref# [protected])... Later i called bck again they asked me to wait till the amount reflects bck on my credit card which ideally should happen in 10wrking days... Which didnt happen... So i called them bck after gettin my bank statement.. On the 21st september 2016 i called bck & they said they would fill a complaint again & the amount would be reversed the nxt day by 19:00 (Complaint ref #[protected]) wic didnt happen either.. So i called bck on 24th september 2016 to chk on it... But the only information i get is i will place a complaint. I also told them dat its been over 25days now & it doesnt take that long for a resolution... But the supervisor says tht without a reference id for the transaction there is nothing that they can do... I told him i have my bank statement which shows the transaction & no reversal information... But they refused to help...
I dont think i hv to go through all dis hassle jus because of airtel's system error... N at the end of the day i lose my money too... I hv 3 connection wid airtel & i will soon choose to move on with it...

Below are the list of customer service staff i spoke to
Ankita ambekar
Vishnu kadam
Tarun patel

I applied for a new broadband connection on 23 august 2016, now connection has not been installed nor my amount of rs 1000 has been refunded.
It has been a period of more than one month. I have called this company for more than 10 times to get my money back but they are not willing to refund they just say you will get your money in 7 days and then i did not get my money back

Inspite of sending clear mail to disconbect broadband connection on 19th August well before the billing cycle of 23rd, fresh bill for August -Sept is generated. This is the evident of AIRTEL being cheater and third grade organization. Even worst is your customer care team as they are calling me for payment for July-August although my network is down for last 2 months and data is not consumed because of 0.00 MBPS speed and still these idiots and bunch of jokers are asking to pay rental. Why the hell such idiots are employed? Are they customer care executives or customer harassment agents?

Please see the screen shot of mail sent on 19th August clearly indicating to disconnect the connection.

This is really disgusting that to what extent company goes on harassing customers?

Is there any one in whole organisations to understand the concern of customers. If customer is not able to use broadband connection and after making complaint 2 months back and if company is not able to resolve the issue why would customer make the payment? Is company trying to loot the customers? Does the comapny has any ethics?
Please make sure that the connection is disconnected without any delay and o/s amount is written off as I am not liable to pay any single penny to AIRTEL - WORLDS WORST ORGANIZATION EVER EXPERIENCED...

Am using aitel 4g datacard, staying at marathahalli in bangalore, getting the worst singal, had spoke with customer care twice but no response. Am fed up this service. I think am not getting even 3g also in my area, am not in forest. The worst response & singal. I will see till end of this month if its continuous same will change the network, mentioned my datacard details below.
Datacard number:[protected]

I'm harvin vasudevan from malaysia... I often used to visit kerala for some official reason. I have been airtel since my first visit. But really it's annoying & biggest cheater brand in india... I don't know how come indians can control their anger.

On 21st sep 2016, i wanted to check my data balance so, i went on running a ussd code by using this *123*11#, it's shows my data balance, also they were some added messages like rc 148 - 1gb 3g/4g. So after that i did that top-up, but i got 600mb, yesterday 23.09.2016 i made a call to airtel customer care executive - i explained my annoying matters over with him - what he said was really made my brain burns... He simply said, "sir, we are really sorry, that 148 matter was actually an advertisement by airtel" i asked him, ok it doesn't matter, what is that advertisement for? He said, i will connect my call to my senior executive (After just sounds beep... Beep) he simply disconnected...

So guys my 400mb isn't a matter for me.. Yes, that's my hard earned cash. Ok wat to do. But what about illiterate peoples. So 400mb that may cost 100inr if we do it separately, if they cheat 100inr from 1crore customer per day, think about that guys...