Airtel Complaints & Reviews

Dear Team, On December I had applied for new broadband connection account no [protected] from Airtel agent Punnet#[protected] but when my bill had been generated I had received two mails in different mail IDs both had been owned by me. When I investigate about another broadband connection account no [protected] I come to know that its on my name Sudhir Kumar Basnet but with different address # 3186 Sector 35B chandigarh when further I dig the matter the no registered is Mr Mandeep Sharma # [protected]. today on further investigation I come to know that ID used on that connection was my PAN Card and on address they used DoCoMo statement whereas I never possessed the DoCoMo connection in the town, Kindly look after the issue and do rightful justice to us. regards, Sudhir Kumar Basnet #[protected]

I received a txt jst some time back i.e. at 14:40 hrs today informing me that Rs 20 is deducted from my account for subscribing to a "HOT CHILLIES" site that I m completely unaware of and when called and inquired from the airtel centre, they told me that they cant help it & their response was not satisfactory. I would like to bring to your notice that before the subscription or the deduction no conformation was taken from me and the instant deduction left my main balance with 0 rs. My airtel number [protected] Date 31/12/2015 Time of balance deduction : 1439 hrs

Please disconnect my fixed landline and broadband connection number [protected] relationship no 15821515 due to transfer.

My AIRTEL mobile number - [protected]. This was taken during 2008. Since then having same "Hello tune". Every month amount of Rs.36 charged to my account. The last renewal of Hello tune was on 29.12.2015 and SMS sent for this. Today again one SMS saying your hello tune has been deactivated and call 543215 for activating hello tune. On contacting customer care, I was diverted to call 3 to 4 numbers (121 to 198, 198 to 199 and back to 121). Working in an office, it is really painful to spare time for this hello tune. There is no clarity at customer care, every person gives a different answer. But SMS keeps coming for having charged Rs.36/-. PLEASE REMEMBER, RETAINING A CUSTOMER IS MORE DIFFICULT THAN GETTING A NEW CUSTOMER. Hope there will be some response to this mail.

I was roaming from Panchkula To Ghaziabad. My Airtel 4g services was working fine in pachkula but in the evening when i reached ghaziabad airtel 4g services was not woking and ghaziabad is a 4g city. so i contected cutomer care support on 121 around 4 times and they haven't provided me any solution instead of that they just kept my call on hold for several minutes by saying we are transferring your call to our senior and then after keeping on hold they disconnected the call all 4 times i called them. now i'm going to switch all my families all 5 airtel connections to another telecom services.

Sir / madame With reference to the complaint no. 66988410 my airtel no [protected] I have been calling airtel customer care on 121 and 198 since 28 dec and have no solution, i have not been able to use or access data on my no. [protected] the bill has been paid and 11 gb of data pack is avalable i have visited the airtel store and gotten a new sim issued under the same no viz [protected] i have also visited apple store and checked all my hanset settings it has been difficult to handle so much. all my work is dependent on my phone and access to data emails whatsapp etc no one from your entire teaM HAS CALLED ME YET . my issues remain unsolved after numerous conplaints and visits to airtel store please treat this utmost urgently and resolve. The most unhappy customer of airtel thank you Rachana.

My balace is getting reduced every month by INR 99, when I checked with 121 they said international roaming is active on my number hence its the charge for that, but I never requested to avail this service, i need my full refund & stop the service immediately. Airtel Prepaid Number: [protected]

I bought new airtel sim on which i got 1 gb 3g data for 28 days, now after getting activated when i connected it via wcdma mode having full network in my home firstly it took almost a minute to get connected and after the speed was very poor i could not even open google home page no browsing nothong i was shocked then i reconected it then also same problem i then connected it on my laptop via dongle there also full network of 3G but no response from host. When i switched to 2G then i was able to do browsing. I did a complaint regarding this on one of the stores they had noted my address and all details and said that representative will call u but its been 1 week and no sign of respone Phone no. [protected] Alternate no. [protected]

I am gaurav singh from noida . I have appiled to port my no. from bsnl to airtel ([protected]) i gave all my documents with 250 rs to airtel executive named Adarsh whose cell no. is [protected]. because of wrong verification of address they stop the process of my no. and now no executive from Airtel receive my phone

I have been using airtel connection for past 8 years. My number was deactivated without any notification while I was out of station. All my bank accounts are linked with this number and it will be a serious problem if this number is not allocated to me.

I have to receive a refund of Rs.1591.53 from Airtel, and it has been over 6 months and I still haven't got the refund. Thrice, in writing they have confirmed that the money will be deposited to my account. But whenever I follow up after their deadline they again give another deadline and another false promise, and make up some reason, why the money couldn't be transferred. Each time they find some document which I need to submit to get the refund. Finally when I submit it they promise to repay the amount and again don't pay the refund. The complaint number is 700690392508041226418. I have wasted so much time and energy fighting with Airtel over the refund. Please help me sue Airtel legally for harassment and fraud.

75 rs has been deducted from my account without my knowledge. I registered a complain with customer care, complain no CBDOV[protected]. They told a service has been activated so they stopped the service But they are not ready to return the money. Is Recharging a Airtel mobile a. Crime?? I didn't activated any service so why should i pay that too 75 rs. Talking to customer care is waste of time . I just wasted 30 min, my issue is still pending Hope here matter will be resolved quickly.

Sir/Madam, I am using a airtel sim from last 3 years, suddenly incomming and outgoing call stopped, then when I am calling to customer care they told me that there is some documents issue. then I give the documents to nearest retailer and they replace my sim card, but the problem is same, then they told me to contact nodal officer of Airtel, then I emailed to nodal officer, they also asked for new documents, but after 3-4 days they also said that this sim can not be activated. but why this is happened, I can not understand, this is my permanent sim card, and I can not refuse it. I need to activate it .

Reg: refund request, because they can't process new connection at my place. December, 7 - 2015 mail from: appellate. [protected]@in. Airtel.com to: jk. [protected]@gmail.com dear j prabhu vidhyagar, greetings from airtel! This is in reference to your email regarding refund of your airtel account number [protected]. Please be apprised that we have already registered your request and the reference number is 62277868. We assure you that the issue would be resolved by 10:30 am on 30-dec-2015. For further queries, please email. I will be delighted to assist you. Customer touch points: level 1: customer care: [protected]@in. Airtel.com and 121/198, working hours - 24/7. Level 2: nodal team: nodal. [protected]@in. Airtel.com and[protected], working hours: 9:30 to 6:30, monday to friday. Level 3: appellate authority: appellate. [protected]@in. Airtel.com and[protected], working hours: 9:30 to 6:30, monday to friday. Please visit our website www. airtel.in for a range of products and services. Best regards mohan n s _ date: 30/12/2015 mail to: appellate. [protected]@in. Airtel.com from: jk. [protected]@gmail.com hello support, as per request for refund, support team finalized refund will be clear on december 30, 10:30 am, but still i didn't get a cheque. What shall i do now. _ mail from: appellate. [protected]@in. Airtel.com to: jk. [protected]@gmail.com dear j prabhu vidhyagar, greetings from airtel! This is in reference to your email dated 30-dec-2015, regarding refund of your airtel fixed line number [protected]. Please accept our sincere apologies for the inconvenience you have faced due to refund issue. We value the relationship built with you and trust that one unfortunate incident will not come in the way of this association. We would like to inform you that the complaint registered has been re-opened and the reference number is 62277868. This issue will be resolved at the earliest. For further queries please do mail on customer touch points: level 1: customer care: [protected]@in. Airtel.com and 121/198, working hours - 24/7. Level 2: nodal team: nodal. [protected]@in. Airtel.com and [protected], working hours:9:30 to 6:30, monday to friday. Level 3: appellate authority: appellate. [protected]@in. Airtel.com and [protected], working hours: 9:30 to 6:30, monday to friday. Please visit our website www. airtel.in for a range of products and services. Regards, kishore kumar k bharti airtel limited _ after this there is no reply from the airtel support team, where should i got. Excellent service. I need a proper reply and refund of my payment.

On 30-dec I have 1600 MB balance and I am using Net but Airtel deduct balance from my total balance, I am still 24mb balance, I total cheating with AIRTEL, I really not like thi service, I want refund my balance 413Rs

I am mohankumar B H, i took airtel dth connection on 18th Nov-2015, that time service provider did a mistake he was activated Freedom South Mega 26 HD 1M (Upf NRC Rs. 1190) COD Online[protected] After next due date i asked Airtel customer care executive, they are taken request and change the tariff as "My Plan Kannada" monthly subscription fee rs.141/-only so done recharge rs.165/- actually they may not change the package that time, today our account show service suspended due to low balance, so after noon i contacted customer care they are telling, your present package is Freedom South Mega, you should recharge rs.150/- than call to customer care & request. so i recharge the amount 150 ones again i request about change the package and i collected reference number also that No: 48874199, and they are said with in one hours it will change and one more details they are given that is missed call option [protected] you just miss call, you got your account details, but i am not receive any single massage. and still our request pending, so i decided to complaint for justice

Hi, I had taken a prepaid Airtel SIM with mobile number [protected] in the first half of this year (2015) in Noida (Delhi NCR) and had last recharged with Rs 99 (talktime) + Rs 99 (data) on 7th July, 2015. However, as I was in different part of the country, this SIM was not used. I was returning back to Noida and tried to use this SIM but the SIM has been deactivated. Kindly look into this matter. Best Regards, Nishith Mohan Cell: [protected] Mail: nishth.[protected]@gmail.com

I have a postpaid number. And the bill is shown on the airtel application. I've made the payment thrice and they've deducted 557 rs from my bank account but the amount is always unpaid. Previously I had made two transactions on a prepaid number, an amount of 640 rs was deducted from my bank account but never credited into the account.

I am facing issues with two service requests, and the worst part is no one in airtel is listening. I have reached out to appellate authorities and nodal officers but they are also bunch of buffoons. One is with a new connection ref: Lead id's: [protected] and lead id: [protected]. The request was made on 23rd Dec 2015 and it has not completed till date. Another with a connection transfer request:61889966. This is pending from[protected]. And the worst part is I have not used the connection from that time and still I have paid the bill. My reuqest: Complete the pending actions quickly and waive off one months bill

I have recharged my mobile with Rs 249 for 3G pack for 28days and internet remain in use for few hours then it stops. I have called to customer care on 26th Dec and it again works for few minutes and again stops. Again I have called to customer care executives again they told me to switch off my mobile and restart it it will start functioning and again same thing happened internet worked for few minutes and again it stops working. Today I have called customer care executives for same problem and Miss sunita told me that the problem will solve in 48 hours and I have told to speak me some one senior and she said that it is not possible, I again called the customer care and Miss Neha picked the phone and same think repeated and she said it wil take 48 hours and when I said to her to talk with some senior She transferred the cal to Miss Sunita and again and again they repeated it twicely and transferred the call to each other and try to make me fool and when I forced to talked to someone senior they transferred the call to someone and he assured me again that first I switched off my mobile and then after turned on it wil start working but it is sorry to say that it was only to make me fool. Now it I am not able to use internet facility since last five days and no one from airtel is bothering. R . K . Gupta [protected]