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Airtel Complaints & Reviews

2.1
Updated: Feb 27, 2026
Complaints 54766
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Airtel reviews & complaints page 1655

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D
devender96
from Mumbai, Maharashtra
Jan 1, 2016
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Address: Alwar, Rajasthan, 301705

Dear service team, Hi, me devender kumar from rajasthan my father having airtel prepaid connection [protected]. he lost his mobile on[protected] night or 29 morning, hence, I want to request the Airtel team to please BLOCK this Sim card ASAP. Thanks,
Airtel customer support has been notified about the posted complaint.
Dear Mr. Kumar,
This is with reference to your post dated 01 January 2016.
We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
Regards,
Anil Sachdeva
airtel presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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    R
    Rajneesh9815478027
    from mansa, Gujarat
    Jan 1, 2016
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    Address: Gandhinagar, Gujarat, 151505
    Website: airtel.in

    Contact no is [protected] airtel fraud with peoples deduction 35 rupees without use i want my complaint take action call rates is also too high totally disapointed with airtel no proper resolution .
    Airtel customer support has been notified about the posted complaint.
    Dear Customer,
    This is with reference to your post dated 01 January 2016.
    We would like to confirm that we have shared the resolution details with you.
    Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
    Regards,
    Anil Sachdeva
    airtel presence (airtel customer service team)
    bharti airtel ltd
    airtel.[protected]@airtel.com
    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
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      J
      jsguu kumar
      from Adampur, Punjab
      Jan 1, 2016
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      Address: Mansa, Punjab, 151505
      Website: airtel.in

      My contact no is [protected] airtel fraud with peoples deduction 35 rupees without use i want my complaint take action call rates is also too high totally disapointed with airtel no proper resolution .
      Airtel customer support has been notified about the posted complaint.
      Dear Mr. Kumar,
      This is with reference to your post dated 01 January 2016.
      We would like to confirm that we have shared the resolution details with you.
      Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
      Regards,
      Anil Sachdeva
      airtel presence (airtel customer service team)
      bharti airtel ltd
      airtel.[protected]@airtel.com
      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
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        B
        bbagivale
        from Badlapur, Maharashtra
        Jan 1, 2016
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        Address: 421503

        Dear Sir / Madam I Mr. Balkrishna Babu Agiwale having Airtel NO [protected] since last 8 to 10 years. We face Problem of Network at Tungareshwar Mandir at Sativali Tal - Vasai Dist : Palghar Dist Maharashtra,
        Airtel customer support has been notified about the posted complaint.
        Dear Customer,
        This is with reference to your post dated 01 January 2016.
        We would like to confirm that we have shared the resolution details with you.
        Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
        Regards,
        Anil Sachdeva
        airtel presence (airtel customer service team)
        bharti airtel ltd
        airtel.[protected]@airtel.com
        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
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          A
          ajit_sony
          Jan 1, 2016
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          Address: New Delhi, Delhi, 110077

          I had recharge of my airtel no [protected] via airtel site as rs 250 through net banking but my account was debited but recharge was found unsucessful and its txn id is[protected].kindly refund my amount as early as possible. Regds Ajit kumar
          Airtel customer support has been notified about the posted complaint.
          Dear Mr. Kumar,
          This is with reference to your post dated 01 January 2016.
          We would like to confirm that we have shared the resolution details with you.
          Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
          Regards,
          Anil Sachdeva
          airtel presence (airtel customer service team)
          bharti airtel ltd
          airtel.[protected]@airtel.com
          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
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            V
            Vikas S N
            from Noida, Uttar Pradesh
            Jan 1, 2016
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            Address: 560068
            Website: internet

            We are using 4g dongle in retail store and there is worst connectivity issue inside store and also in surrounding ...address is venkateshwara temple road, mangammanapalya, bommanahalli, bangalore we accept the airtel challenge for speed and connectivity ...lets sit over a cup of tea and discuss about it ...what u say...there is no good network for airtel sim also.resolve the issue and save your face
            Airtel customer support has been notified about the posted complaint.
            Dear Customer,
            This is with reference to your post dated 1 January 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
            Look forward to receiving the required details at airtel.[protected]@airtel.com
            Regards,
            Akanksha Singh
            airtel presence (airtel customer service team)
            bharti airtel ltd.
            airtel.[protected]@airtel.com

            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Dear Customer,
            This is with reference to your post dated 01 Jan. 2015.
            We were waiting to receive your contact details to enable us to address your concern.
            Since we have not heard back from you, we trust your issue has been resolved.
            If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
            Regards,
            Anil Sachdeva
            airtel presence (airtel customer service team)
            bharti airtel ltd
            airtel.[protected]@airtel.com
            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Dear Customer,
            Kindly read the above date as 01 Jan. 2016 in place of 01 Jan. 2015. This was due to the human error. We regret for the inconvenience.
            Regards,
            Anil Sachdeva
            airtel presence (airtel customer service team)
            bharti airtel ltd
            airtel.[protected]@airtel.com
            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
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              J
              Jayant Hari Jangi
              from Ernakulam, Kerala
              Jan 1, 2016
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              Address: 560034
              Website: www.airtel.in

              I have ported my Airedale mobile no.[protected] from Maharashtra to Karnataka. My porting request validated and accepted on 30/12/2015. My maharashtra airtel signal went off but I am not getting signal on my new Karnataka SIM. I have contacted several times to customer care but my problem is not solved. You are requested to look in this matter and resolve the problem urgently. Please activate my no.[protected] which is ported to Karnataka Airtel
              Airtel customer support has been notified about the posted complaint.
              Dear Mr. Jangi,
              This is with reference to your post dated 01 January 2016.
              We would like to confirm that we have shared the resolution details with you.
              Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
              Regards,
              Anil Sachdeva
              airtel presence (airtel customer service team)
              bharti airtel ltd
              airtel.[protected]@airtel.com
              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
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                V
                vinot83
                from Chennai, Tamil Nadu
                Jan 1, 2016
                Resolved
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                Resolved

                Address: Chennai, Tamil Nadu, 600032

                Especially for my number([protected]) i am having network tower-age problem. i have complaint one month ago. but there is not proper response. Kindly solve the problem.
                Aug 6, 2021
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
                Dear Customer,
                This is with reference to your post dated 01 January 2016.
                We would like to confirm that we have shared the resolution details with you.
                Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
                Regards,
                Anil Sachdeva
                airtel presence (airtel customer service team)
                bharti airtel ltd
                airtel.[protected]@airtel.com
                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
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                  R
                  Raj Dihana
                  from Delhi, Delhi
                  Jan 1, 2016
                  Resolved
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                  Resolved

                  Address: 813214

                  Hi... I m using airtel mobile no [protected] under cug scheme with 1gb data 3g and local call free within the same cug. I have given a complaint regarding internet issue on my mobile no [protected] . First complant was given on 28 oct den 2nd on 9 nov, den third complaint was given dont excatly remember the date den after dat on 14 dec. Prob was dat inspite of of having 1gb 3g data on my no i m not able to use it because of the speed .Whole month i m ending with data usage 150-200 mb out of 1gb . They r not listening the prob,
                  Aug 6, 2021
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
                  Dear Mr.

                  This is with reference to your post dated 1 January 2016.

                  We would like to acknowledge that we are working to address your concern as soon as possible.

                  We will connect with you to get additional details, if required, to resolve the concern effectively.

                  You can also get in touch with us at airtel.[protected]@airtel.com


                  Regards
                  Akanksha Singh
                  airtelpresence (airtel customer service team)
                  bharti airtel ltd
                  airtel.[protected]@airtel.com
                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Dear Raj,

                  This is with reference to your post dated 1 January 2016.
                  We would like to confirm that we have shared the resolution details with you.
                  Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
                  Regards,
                  Akanksha Singh
                  airtel presence (airtel customer service team)
                  bharti airtel ltd.
                  airtel.[protected]@airtel.com

                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
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                    R
                    rajesh.jangid459
                    from Etawah, Uttar Pradesh
                    Jan 1, 2016
                    Resolved
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                    Resolved

                    I was just trying to run Whatsapp app in my Trio mobile, and what i get is messages poping up on my screen saying "Thank you for purchasing the iappgame. Enjoy and Have fun! [protected]@iappgame.com" and next message saying "Thanks for using APPS. You have been charged Rs 3.0 from your airtel mobile account. For more service, call 56789" balance was deducted. After talking to customer care i got half of the money refunded. but my complaint is about the money being deducted without asking that "you are purchasing this app and it would cost this much amount would be deducted do you want to continue?" The customer care executive said that it is always mentioned on the link where you click that how much amount will be deducted but in my case there was nothing. I have uploaded the images so that you can see what i was trying was not any link. just opening an app. Details: Date 01/01/2016 Time: around 6:30-6:50
                    Aug 6, 2021
                    Complaint marked as Resolved 
                    Airtel customer support has been notified about the posted complaint.
                    Dear Customer,
                    This is with reference to your post dated 1 January 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
                    Look forward to receiving the required details at airtel.[protected]@airtel.com
                    Regards,
                    Akanksha Singh
                    airtel presence (airtel customer service team)
                    bharti airtel ltd.
                    airtel.[protected]@airtel.com

                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Dear Customer,
                    Thank you for sharing your contact details with us. We will contact you soon to resolve your concern.
                    Regards,
                    Akanksha Singh
                    airtel presence (airtel customer service team)
                    bharti airtel ltd.
                    airtel.[protected]@airtel.com

                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Dear Customer,
                    This is with reference to your post dated 01 January 2016.
                    We would like to confirm that we have shared the resolution details with you.
                    Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
                    Regards,
                    Anil Sachdeva
                    airtel presence (airtel customer service team)
                    bharti airtel ltd
                    airtel.[protected]@airtel.com
                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
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                      B
                      Britto Cherian
                      from Ernakulam, Kerala
                      Jan 1, 2016
                      Resolved
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                      Resolved

                      Address: Ernakulam, Kerala, 682005
                      Website: www.airtel.com

                      I lost my phone today on 3:00 AM so i would like to block my sim card. My phone number is [protected] . Do this for me as soon as possible.
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
                      Dear Customer,

                      This is with reference to your post dated 1 January 2016.

                      We would like to acknowledge that we are working to address your concern as soon as possible.

                      We will connect with you to get additional details, if required, to resolve the concern effectively.

                      You can also get in touch with us at airtel.[protected]@airtel.com


                      Regards
                      Akanksha Singh
                      airtelpresence (airtel customer service team)
                      bharti airtel ltd
                      airtel.[protected]@airtel.com
                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      Dear Customer,
                      This is with reference to your post dated 01 January 2016.
                      We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
                      We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@airtel.com
                      Look forward to hearing from you.
                      Regards,
                      Rakesh Kumar
                      airtel presence (airtel customer service team)
                      bharti airtel ltd
                      airtel.[protected]@airtel.com
                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
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                        Z
                        zoyasheikh
                        from Delhi, Delhi
                        Jan 1, 2016
                        Resolved
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                        Resolved

                        Address: New Delhi, Delhi, 110006
                        Website: airtel.in

                        Sir ive nt used my airtel sim for more than 3 months and as now ive tried to insert it n use it. it aint responding, is it blocked? if yes then wat cn i do to unblock it?
                        Aug 6, 2021
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
                        Dear Ms. Sheikh,
                        This is with reference to your post dated 1 January 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
                        Look forward to receiving the required details at airtel.[protected]@airtel.com
                        Regards,
                        Akanksha Singh
                        airtel presence (airtel customer service team)
                        bharti airtel ltd.
                        airtel.[protected]@airtel.com

                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Dear Ms. Sheikh,
                        This is with reference to your post dated 01 Jan. 2015.
                        We were waiting to receive your contact details to enable us to address your concern.
                        Since we have not heard back from you, we trust your issue has been resolved.
                        If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
                        Regards,
                        Anil Sachdeva
                        airtel presence (airtel customer service team)
                        bharti airtel ltd
                        airtel.[protected]@airtel.com
                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Dear Ms. Sheikh,
                        Kindly read the above date as 01 Jan. 2016 in place of 01 Jan. 2015. This was due to the human error. We regret for the inconvenience.
                        Regards,
                        Anil Sachdeva
                        airtel presence (airtel customer service team)
                        bharti airtel ltd
                        airtel.[protected]@airtel.com
                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
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                          H
                          Hites07
                          from Kolkata, West Bengal
                          Jan 1, 2016
                          Resolved
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                          Resolved

                          Address: Howrah, West Bengal, 711204

                          My name is hitesh agarwal and my mobile no is [protected], , I am complaining to airtel for network issue last 8 Months evrytime they take complaint but not resolve it .During this 8 month they have send two time enginers they just take details and say that i will resolve it but nothing happen till now.Its very difficult to call a airtel customer reprentative. I Have complained to airtel on 28december 2015 Again and refernce no is 66953602. Plz take some action against it .
                          Aug 6, 2021
                          Complaint marked as Resolved 
                          Airtel customer support has been notified about the posted complaint.
                          Jan 04, 2016
                          Updated by Hites07
                          My complaint has still not resolved.
                          Dear Mr. Agarwal,

                          This is with reference to your post dated 1 January 2016.
                          We would like to confirm that we have shared the resolution details with you.
                          Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
                          Regards,
                          Akanksha Singh
                          airtel presence (airtel customer service team)
                          bharti airtel ltd.
                          airtel.[protected]@airtel.com

                          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
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                            T
                            TR Suthagar
                            from Chennai, Tamil Nadu
                            Jan 1, 2016
                            Resolved
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                            Resolved

                            Sir / Madam I have recharged for Rs.178 2G internet pack on[protected] afternoon thru Payzap. But I did not received internet connection till night. So I again Recharged for Rs.175 at midnight. What happened to my first recharge for Rs.178? Money was deducted from my account. Pl clear my doubt. I want to know whether the first recharge for Rs.178 was successful or failed. otherwise reverse the amount to my account. Thanks Regards TR Suthagar [protected] and [protected]
                            Aug 6, 2021
                            Complaint marked as Resolved 
                            Airtel customer support has been notified about the posted complaint.
                            Dear Customer,
                            This is with reference to your post dated 01 January 2016.
                            We would like to confirm that we have shared the resolution details with you.
                            Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
                            Regards,
                            Anil Sachdeva
                            airtel presence (airtel customer service team)
                            bharti airtel ltd
                            airtel.[protected]@airtel.com
                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
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                              G
                              Gaurav Gupta 1
                              from Noida, Uttar Pradesh
                              Jan 1, 2016
                              Resolved
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                              Resolved

                              Address: Gautam Buddh Nagar, Uttar Pradesh, 201309
                              Website: www.airtel.in

                              I have recharged with 34 rs (340 Local and STD SMS) on 1 Jan 2015. and After then I sent some SMS, but 16 rs has been cut for SMSs. When I talked to airtel customer care (198), they told we have given information on airtel website, but No information was given at the time of recharge on airtel website. Kindly provide my money back, as i could not use given offer on 1 jan 2015, because of lack of information by airtel website.
                              Aug 6, 2021
                              Complaint marked as Resolved 
                              Airtel customer support has been notified about the posted complaint.
                              Dear Mr. Gupta,
                              This is with reference to your post dated 1 January 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
                              Look forward to receiving the required details at airtel.[protected]@airtel.com
                              Regards,
                              Akanksha Singh
                              airtel presence (airtel customer service team)
                              bharti airtel ltd.
                              airtel.[protected]@airtel.com

                              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              Dear Mr. Gupta,
                              This is with reference to your post dated 01 Jan. 2015.
                              We were waiting to receive your contact details to enable us to address your concern.
                              Since we have not heard back from you, we trust your issue has been resolved.
                              If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
                              Regards,
                              Anil Sachdeva
                              airtel presence (airtel customer service team)
                              bharti airtel ltd
                              airtel.[protected]@airtel.com
                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              Dear Mr. Gupta,
                              Kindly read the above date as 01 Jan. 2016 in place of 01 Jan. 2015. This was due to the human error. We regret for the inconvenience.
                              Regards,
                              Anil Sachdeva
                              airtel presence (airtel customer service team)
                              bharti airtel ltd
                              airtel.[protected]@airtel.com
                              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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                                M
                                Manogaran Govindasamy
                                from Kulittalai, Tamil Nadu
                                Jan 1, 2016
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                                Address: Ariyalur, Tamil Nadu, 621704

                                My Airedale prepaid mobile No is [protected]. For online recharge an amount of Ra's.300 has been paid thro' Bank of India on[protected] by means of visa debit card.But so far the amount has not been recharged in my account. The bank debited Ra's. 300 in my account and paid to you. Hence request Bharathi Airtle limited to account and recharge on my mobile phone no.[protected] immediately. Awaiting for you immediate action and reply Please yours, K.Shanthakumari, Ariyalur621704

                                Bharathi Airtel Limited — Recharge not made by airtel

                                My Airtel prepaid mobile No is [protected]. For online recharge an amount of Rs.300 has been paid thro' Bank of India on[protected] by means of visa debit card.But so far the amount has not been recharged in my account. The bank debited Rs. 300 in my account and paid to you. Hence request Bharathi Airtle limited to account and recharge on my mobile phone no.[protected] immediately. Awaiting for you immediate action and reply Please yours, K.Shanthakumari, Ariyalur621704
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                                  M
                                  Manogaran Govindasamy
                                  from Kulittalai, Tamil Nadu
                                  Jan 1, 2016
                                  Resolved
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                                  Resolved

                                  Address: Ariyalur, Tamil Nadu, 621704

                                  My irately prepaid mobile No is [protected]. For online recharge an amount of Re's.300 has been paid throe' Bank of India on[protected] thro'' visa debit card.But so far the amount has not been recharged in my account. The bank debited Re's. 300 in my account and paid to you. Hence I request to account and recharge immediately. Awaiting for you immediate action and reply yours, K.Shanthakumari, Ariyalur621704
                                  Aug 6, 2021
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Dear Mr. Govindasamy,

                                  This is with reference to your post dated 1 January 2016.

                                  We would like to acknowledge that we are working to address your concern as soon as possible.

                                  We will connect with you to get additional details, if required, to resolve the concern effectively.

                                  You can also get in touch with us at airtel.[protected]@airtel.com


                                  Regards
                                  Umesh Arora
                                  airtelpresence (airtel customer service team)
                                  bharti airtel ltd
                                  airtel.[protected]@airtel.com
                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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                                  Dear Mr. Govindasamy,
                                  This is with reference to your post dated 01 January 2016.
                                  We would like to confirm that we have shared the resolution details with you.
                                  Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
                                  Regards,
                                  Anil Sachdeva
                                  airtel presence (airtel customer service team)
                                  bharti airtel ltd
                                  airtel.[protected]@airtel.com
                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
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                                    R
                                    roy_arnab22
                                    from Barddhaman, West Bengal
                                    Dec 31, 2015
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                                    Address: Bangalore, Karnataka, 560076

                                    Name: Arnab Roy Mob No. [protected] ================================================ I've a victim of Airtel's double standard my plan from past few months. Many times Airtel Customer Care Representative told me that only unused data can be carried forward to next month and unused voice can not be utilized in next billing cycle. So today 31st Dec 2015 10.30 PM I called the Airtel Customer Care and told the representative to shuffle my plan which is allowed once in every billing cycle. I told them to move the unused 5 voice packs to data. Every month 2nd my billing cycle starts. So as per policy now today after changing the my plan whatever unused data is in my account should be carried forwarded to my next billing cycle but the Customer Care representative argued with me the unused data can not be carried forwarded to next month. Can Airtel confirm me what is the data carry forward policy? Because I'm sure the Customer Rep is lying. Also I can see my request for moving the unused 5 voice packs to data have also not been done. Also last month when I tried to change my plan through airtel website it was not working. When I called customer care they told system is down. Now becuase of that I lost my unused data packs and the Customer representative told they can't help me. I've to accept that my voice packs are wasted and move on to next billing cycle. I've discontinued already Airtel Broadband because of their dishonesty and time now to port to some other service provider for mobile also. Airtel is just can not be trusted now and they're trying to loot customers money.
                                    Airtel customer support has been notified about the posted complaint.
                                    Dear Mr. Roy,

                                    This is with reference to your post dated 31 December 2015.

                                    We would like to acknowledge that we are working to address your concern as soon as possible.

                                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                                    You can also get in touch with us at airtel.[protected]@airtel.com


                                    Regards
                                    Umesh Arora
                                    airtelpresence (airtel customer service team)
                                    bharti airtel ltd
                                    airtel.[protected]@airtel.com
                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    I again called today at 1.30pm and again the same response from the Customer Representative. Unused data can not be carried to next month. Whereas when switching to My Plan postpaid I was told many times that it's possible. I now understand the trap Airtel have made to fool customers and make money. Another scam is when you call on the last day of billing cycle to shuffle the packs Cust Rep will tell server/system is down! If I'm asking for porting from Postpaid to Prepaid they say it's not possible.
                                    Dear Mr. Roy,

                                    This is with reference to your post dated 31 December 2015.
                                    We would like to confirm that we have shared the resolution details with you.
                                    Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
                                    Regards,
                                    Akanksha Singh
                                    airtel presence (airtel customer service team)
                                    bharti airtel ltd.
                                    airtel.[protected]@airtel.com

                                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    I also have similar query: can we carry forward unused data of a month's myplan? I heard it is possible but I need confirmation from the highest level so that I can trust them unlike some customer care executive who can do anything to fool the consumers
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                                      A
                                      Anand Potdukhe
                                      from Silvassa, Dadra and Nagar Haveli
                                      Dec 31, 2015
                                      Resolved
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                                      Resolved

                                      Website: pay.airtel.in/online-payments

                                      By mistake i have recharged on wrong number the details are as follows Mobile Number [protected] Transaction Type recharge Transaction Reference Number 377679 Date 31 Dec 2015 Amount Paid (Rs.) 100.00 Service Tax (Rs.) 12.66 Process Fee (Rs.) 3 Payment From Debit Card I want the request to get cancelled and please refund the amount
                                      Aug 6, 2021
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
                                      Dear Mr. Potdukhe,
                                      This is with reference to your post dated 31 December 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
                                      Look forward to receiving the required details at airtel.[protected]@airtel.com
                                      Regards,
                                      Umesh Arora
                                      airtel presence (airtel customer service team)
                                      bharti airtel ltd.
                                      airtel.[protected]@airtel.com

                                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Dear Mr. Potdukhe,
                                      This is with reference to your post dated 31 Dec. 2015.
                                      We were waiting to receive your contact details to enable us to address your concern.
                                      Since we have not heard back from you, we trust your issue has been resolved.
                                      If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
                                      Regards,
                                      Anil Sachdeva
                                      airtel presence (airtel customer service team)
                                      bharti airtel ltd
                                      airtel.[protected]@airtel.com
                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
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                                        G
                                        groverruchika
                                        Dec 31, 2015
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                                        Address: Panchkula, Haryana, 134112
                                        Website: www.airtel.in/broadband-and-fixed-line/broadband

                                        Hi, I have a airtel braodband at my place (account #[protected]. Airtel was putting up new braodband lines/cables in our area (sector-21, panchkula) in Sept and somehow had an issue with the existing lines leading to connection disruption for our entire lane of 4-5 houses (of which 2 have airtel connection). After repetitive complaints on their customer care by us & our neighbour nothing was resolved. I had to take social media route in early november and after following up daily, the first response received was that airtel can't do anything and we can go-ahead and get our connection disconnected. My persistent follow-ups on facebook & twitter led to escalation of the complaint and by last week of Nov, airtel put up external wiring to make the braodband work. By that time, I had received my next bill. Even though i paid the bill for Sept & Oct when the connection was not working, I have been following up with airtel to adjust the sept & oct bill against Nov & Dec which they are not doing despite of my tweeting & posting on FB daily. Everyday they send a SMS to my mother to pay the bill else connection will be disconnected. I want to file a complaint for two things: 1. Adjustment of Sept & Oct bill already paid as service was not provided 2. Harassment of following up daily
                                        Jan 04, 2016
                                        Updated by groverruchika
                                        Despite of my multiple follow-ups on call with customer care, on facebook posts and tweets on twitter - I have not got any response from airtel. Instead they have barred my outgoing.
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