Airtel Complaints & Reviews

I have airtel broadband fro last 7 month, every month I get issues . On 21st jan -16 I have registered the complaint . Till now no action has been taken . I have called more than 10 times, but its no use.

No: [protected]

I canceled an advertisement link while surfing a website on dated 26/01/2015. After that sms received from airtel that "supermodels club service has been [protected]@Rs99.0 for 30 days". Eventually, Rs 99.0 deducted from my airtel main balance inspite of I was using reliance wifi network for web surfing.

Moreover, no positive response received from customer care executives (Manish & Swati), Rather they refused to log complaint for the same.

My complaint is that why balance is deducted without confirmation from customer and how said service activated from airtel. Airtel is not supposed to activate and deduct money like this without confirmation from customer. My concern is that this way fraud websites can hake all the information from airtel mobile.

Requesting you to investigate and refund my hard earned money on priority.

- AIRTEL-POST PAID
Dear Sir

I was using my Airtel mobile no.[protected] (Post paid),
Bill amount 200 adjustment
Please sir

T's/regards
Jayprakash Ray

Sir
I recharged my air tel no. [protected] by using airtel application with rate 448/- before recharge i checked offer on my air tel number offer is that by recharge of rs. 448/- i will get 4gb 3g data but after recharge i get only 2gb 3g data. Screen shot of the offer has been attached. Please solve the problem.
Name Anil kumar
Mobile no. [protected]

Please ignore my complaint regarding missing mobile and sim no [protected] on dated 19/01/2016, because i found my mobile and sim on dated 21/01/2016 at haryana roadways office sector 29.So i return back my complaint.


Thanks and regard

Shanu Raza
[protected]

This is to inform every one very very bad interenet and bad customer care support from airtel its was last 15 years working in it field but this is very very baad not good dont know were to remove the frustation...God know hoe to handle this people

Last month, I changed my postpaid plan from 999 to 1499 on 26 of December. Then I activated Smart pack internet for 1705 rupees. so the total should be 1499 + 1705 = 3204. But my the bill I got is 5752.46. I called customer care for clarification. I am here to complain about AIRTEL SCAM.

this is how they said..
1499 - current plan (ok)
1705 - smart pack internet (ok.. I am aware)
1500 - internet from my previous plan (I DIDNT EVEN USE 0.01 KB - SCAM)
29 - for calls (but my plan is unlimited and in my previous plan also I had so many free hours)
74 - for value added service (I didn't add any. not even one. I don't even what's that. HELLOTUNES IS NOT ACTIVATED)
167 - extra internet (they take amount for extra usage even though the bill plan says that the internet stops after limit)
726 - TAX (YES TAX)

now the total is 5700. balance 52.. god only knows for what they are charging this 52 for.

when I talked to one of the customer care executive, she said that she will deduct 1500 and 167 as I said its not fair for me to pay when I didn't use but then she transferred the call to some higher executive as the amount is huge. and she said she can only deduct 1000. when I kept questioning them about this scam they tried to convince me or remained silent.

tax 726?? seriously??


AIRTEL IS SCAM. this is the last month I am ever going to use Airtel. anyway they gonna charge for the whole month if I disconnect now.

Respected sir/Madam,
I had given request for my no [protected] to be port from Reliance to Airtel on 23rd Dec 2015 to Airtel office. I had paid Rs 50/- for new SIM and I had submitted my photo and documents.
Later I had dropped mail to Airtel nodal team, Bihar asking regarding status of my port request in reply of that Divya Kumud from nodal team confirms that although they had received my documents but port request was not initiated by Reliance.
I had dropped mail again to Reliance asking about the issue and they confirmed that port code EB716183 initiated is right and no fault lies at their end.
I dropped mail again to higher authority of Airtel, The appellate authority of Airtel Bihar and I got a strange reply form Mansi that they haven’t received my documents.
While sending back to the same mail of nodal team, I got a mail from Airtel that port request has been initiated, I got SMS too on [protected] that its initiated.

Later I had dropped two mail to Airtel regarding status and in reply of that I got same reply its in process.
Later I dropped mail on 8th of jan 2016 and Mr. Thomas reply again strangely to provide me all documents and info.
I had put a complain to TRAI & Dept of Telecom and in reply of that Miss Nance from Airtel is dropping me mail that they haven’t received my documents for port request.
Now where the question comes of not receiving documents when Divya from nodal team confirms on 29th Dec 2015 that they had received my documents.
I had gone through a lot of mental suffer in last 1 month and now I am not willing to port to Airtel but what I am looking for compensation for all my mental harrasenment.

I am unable to upload my full mail conversation I am putting my part of it.
Regards
Ravi Prasad
[protected]

I have requested for AIRTEL broadband on 11/dec/2015, as i searched in internet about AIRTEL SERVICE, they asked my address so that they will confirm whether they have feasibility to provide connection, at that time they confirmed that they have feasibility to give connection but till now i didnt get any connection, As i already escalated the issue in AIRTEL, LEVEL 1)198 complaits
LEVEL 2)NODAL OFFICE LEVEL 3)APPELLATE, As they confirmed to give connection i have disconnected my old broadband, now they are not providing new connection stating that there are some technical problems, and when ever i called customer service they are assuring me that they will resolve the issue in 24 to 48 hours like that totally 50 days completed, i want help in this regard

My dads number is [protected], i called the customer care and informed them about the deductions of 53 rupees which was not known to my dad for the account of wap services.

This has become very common about airtel mobile team doing this and cheating customer. I called customer care with a hope that they will resolve my issues however they were so arrogant and pathetic over the call i was amazed to see their response. There was no fear and respect that we ideally have for any customer.

I would like to posr my dis satisfaction towards airtel service. A poorest service i have ever come accross. Such an arrogant customer care and the lead who denied to transfer the call to supervisors.

I was using an airtel dongal bearing no.[protected] and paid my all dues amounting rs. 2931 including a surrender amount of rs. 400 on 08/01/2016 as demanded by the airtel at agartala outlet. During that time staff at the said outlet told me surrender rquest was created and number will be permanently disconnected by 18/01/2016 and even i was fully convinced by them but till date neither i received any disconnection message or any call from the end of airtel. Rater i received a bill amounting to rs. 384.13. Moreover, airtel personnel told me that i will not receive any further bill against the number. My request is that they are harssing me on following counts:
1. I diid not make any usages and giving me a bill amount to rs. 383.13
2. By not responding to me.
3. By not disconnecting the number issued in mu name .

This kind of high handedness is very much torturing.
Apporiate action be taken .

With regards

krishna das

No msg from airtel about my internet pack validity expires.
after that my balance deducted near about 40 ruppes.

my mobile no. [protected]

Customer tell me that company send me a flash massage but i did't get it/

Please take major step.

My balance rs 468/- has been cut. Customer care is saying its due to internet running. But i have not run internet. kindly assist me in returning back my money.

Dear Sir,

This is to inform you that I am Biswajit Dutta, having a connection of airtel (No-[protected]). I have recharged Rs.153 to get the 1GB 3G net ( special offer ) about 10 days ago but I am not getting the 3G Network still now. I have complained several times but the problem did not solve. More over the network is too bad maximum places. For this reason I was wanting to Port my connection but from the customer care I have assured that the problem will be solve shortly and call charge will be reduced.

So please look these issue & try to solve.

Regards,

Biswajit Dutta
[protected]

I had a airtel number [protected]. I'd not using from 2 years ago now iwant that no. I have submitted my documents near my airtel gallery they have gave me a sim and it's not working yet

Airtel has offered me my plan services but not provided me as offered during I ported from vodaphone to Airtel
I have paid each bill but this time also bill amount is more
I want my paid bill summary
Manuni

It's more than 6 months there is minimum network(near to no network) coverage. i m user of airtel since last two years. and have good trust on airtel. but now i m very much dissappointed. the no. of mine is [protected]. There are nearly 6-7 nos. of airtel user in our family. From entire area all are complaining about same problem and soon we r going to change it with other services if the same problem is not solved properly as it is matter of life and death as i have this no. only and i have to keep in touch regularly with my mom and her doctor for regular health report. Expecting best and quick solution from you soon.


https://goo.gl/maps/wxLP5f6noWu

Above link for area where network is down. In open space its OK but at home behind walls, doors it lack of network coverage. Don't force us to stop using your services.

My customer id is [protected] .my mobile number registered wrong.due to this i am unable to receive services of airtel tv.please register my this number [protected].

Regards

I recharged my phone for internet for 175rs
it said its for 28days 1gb
i recharged it on 18th january and now its showing data plan will get over on 28th jan and my data also was reduced suddenly to 27mb
Look into this problem
The no is o[censored]p east

Recharge the mobile with Paytm wallet but not get the benifit of it after getting the confirmaton from airtel
Order no: #[protected]
Operator reference no: #[protected]