I have requested for New Land Line Airtel phone connection in month of Oct-15.
Airtel person came & checked the feasibility and then collected the documents &
installation charges (INR 500).
There onward, I have been keep on following up with the person incharge -
Suresh/ Manikandan ([protected]) for 15 days. Initially, he told that service
person will come tomorrow for installation for one week. Then later on, he has
stopped to pick my calls.
I really got frustrated by Airtel person irresponsible attitude & pathetic
response towards customer.
I am keep on sending mail : '[protected]@in.airtel.com'
Its more than 4 month, nothing has initiated
Looking forward for some positive response from your side.
Please find my details -
Airtel Proposed Land Line No[protected]
Reference No- 638670
Address-
Abhishek Sahu
E1003, Purva Swanlake, (Near By Sai Temple)
OMR, Kelambakkam,
Chennai-603103
Aug 6, 2021
Complaint marked as Resolved
Airtel customer support has been notified about the posted complaint.
This is with reference to your post dated 20 January 2016.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards,
Anil Sachdeva
airtel presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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