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V
vimal85
from Chennai, Tamil Nadu
Dec 6, 2011
Resolved
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Address: Chennai, Tamil Nadu

As per my current broadband plan, two services i.e Airtel PC Secure and Airtel Website Builder comes free along with my plan. I have never used both of these services but decided to try the website builder simply as it anyways comes for free (actually 250 /- per month but free in my plan). On October 2011 when I was scanning the bill, i suddenly noticed that Airtel has billed me for PC Secure. I was shocked and then discovered that Airtel had been charging for website builder for the past 4 months (July through October) whereas it should have been free.

Inspite of numerous complaints both through phone and by email, Airtel has still not refunded my 1000 Rs. It seems they have a "waiver policy", whereas the consumers should not pay the outstanding amount i.e bill and only then will give the waiver. Simply unbelievable. Today i got a call from a customer care executive saying that it is not possible to give the waiver since I have already cleared my outstanding amount.

This is the most ridiculous thing I have ever heard. In short, Airtel expects the customers to scan the bill through a microscope every month and discover any fraud immediately. If not, nothing can be done. Please help, someone.
Aug 13, 2020
Complaint marked as Resolved 

my airtel bill — unauthorised pc secure charges

pl refer my latest telephone bill #[protected] dt 27/07/08 for rs.737/- wherein u have charged rs 180/- being the pc secure charges which are unauthorisedly levied by u. though i have registered my concern to ur call centre vide complain id #36924499 dt 04.07.08.
u r requested to please remove these charges from my bill and note for future billing also as i am already having antivirous installed in my pc and no more interested for ur this service.
please provide me a duplicate copy of the bills for the number 46601601, 46601602, 46601603, 41983637, 41983638, 41983639 and 41983640..i need last 2 months copy for each of the above mentioned numbers..

AirTel — Fraud in billing by Airtel

Dear Concerned,

I am Mayank Ghai a Research and Development Engg by profession and also a customer of Bharti telecom (Airtel). My user id and telephone no. is [protected], and I have been a customer of Airtel since more than 2 years. This mail is to address you the travesty of the experience I have faced by Bharti Airtel over and on since my tenure. I am personally satisified with the connectivity of my internet cum Telephone connection but the billing has always been very dubious.
To start with I don't use my phone connection and only use Internet services for which the connection was taken, but since the phone was enforced with the connection thus, I was not left with the choice but to accept the landline connection as well. My travesty begun first that my bill were overcharged with faulty phone bills stating that I intent to use my phone but in realtime the connection was not used. The initial prima face was that they provided faulty nos. against my bill stating that these are the numbers I called but after a lot of plead and then shouting they agreed that it was there server problem which led to this waiver.
The second time I was charged for a service with some Phone identification number scheme that led to my bill increase. On having noticed the Airtel customer care refer Reference no. 11205826 which was two long hour call that they claimed that they could introduce any service in my bill as value addition without my consent. Nevertheless, the problem went unnoticed till I launched another refrence no. 799940 with talks leading to then floor manager ( Mr. Kunal) whom again had a problem to admit that without consent services are not liable to be billed in my amount.
The bill then aggrevated to another call with them this time paying no heed to my call. My call was several time hung up and then finally when things got worse and I was literally out of my patience they launched another compalint which led to reference no. 6150721 where then the floor manager ( Mr. Raju) then took of the faulty amount when I thereatened of not paying and disconneting my number. But even then asking for all the compensation for this harassement, he never was in mood to pay attention to my ears, though he did agree that it was thier fault.
The latest has been that suddenly again my Plan has been shifted from Rs 699/- as base plan to Rs 799/- without my consent and this time the reason is the same that we increased the broadband speed to 256 kbps against 128 kbps which I subscribed without any prior knowledge and this time around the floor manager ( Mr. Vishal ) and team leader (Mr. Ashish) did agree that some customers might have not been informed before to this change. Also, there is no proof of my voice consent to them. The also tried validating that according to TRAI braodband means atleast 256 kbps and was making them hard to explain that I subscribed Internet connectivity and not broadband. Also when I asked to Launch a complaint satating that this time I want to be written in my grievance as that " I want to Airtel to write that I have been Cheated and Frauded by Bharti Telecom" in my compalaint, they refused to do so. Also, I wanted them to message me my stated complaint to my cellphone, they bluntly refused to do so and the Team Leader harrowingly dismissed my words. Though I have been able to lodge another refrence no. 10394078 dated 11/08/08 by Mr. Ashish and Mr. Vishal and also been said they they have written the same words as I have stated, I still undermine that they havent.
Dear concerned I have always been a loyal customer by paying my correct amount on time and never been in farce to discalim my duty. Also, I wont pay this bill till this matter is taken with concern and solved to purview my harassment, as everytime they get a licence to harrow customers like us. I also wanted to discontinue but then I decided to fight and set an example for all such customers, thus I am reffereing you to my help. I want legal action and harrasement compensation to be claimed against them, so that such fraud could be lesson to them against all customers.. Kindly also seek that the customer care people should also seek to listen to the customer as they have been doned an apathy towards a customer.
I hope to get a reply from your side soon and an action to be taken against them.

Thanking You

Regards
Mayank Ghai
10a / 25 Shakti Nagar
Delhi -7
[protected]
to whomsoever it may concern


we have not received the bills for july -08 for the following mobile nos.

[protected]
[protected]
[protected]
[protected]

kindly send us the bills or fax it for 25594591 or let us know the bill amt for above mobil nos. through mail. so that we can avoid the penality charges

regards

mary.
I want to get the copy of my Airtel Post Paid connection bill on my email ID for my no.[protected].

AirTel — Fraud Bills

A mo. no [protected] in the name of my son and used by my Daughter-in-Law is having AIRTEL connection.I am cursing myself for selecting the Airtel who does not care for their customers and keep giving big adv. to fool more and more customers.I am giving below my case:

Since last 6 months, including this month, the Co. is regularly sending the Fraud bills.They, without our knowledge and consent, are including Rs 300 for 900 mins local free calls.Also the charges are not shown once but number of times for same dates.

First time, in Feb. when bill came I called customer care.Theywere fully aware of it as they immediately replied that its a mistake and they would rectify it.The call it as Waiving Off the money in bill and not rectifying it.They dont send a corrected bill.

This inflated bills are coming again and again since last 6 months, Though I am writting to all includind Appellate Authority but no one likes to relpy.

To give a idea of Fraud ammount, Feb.09 bill of Rs 2163 had Rs 1819 Fraud ammount, March 09 Bill Rs 1212, Fraud a/m Rs 857, April Bill Rs 1282 Fraud a/mRs900, May bill Rs 1227, Fraud a/m Rs 904 June bill Rs 1245 Fraud a/m Rs 805. July bill Rs 855 Fraud a/m more than Rs 170(they have to give correct figure)

This shows that bill are having more Fraud ammount than the actual bill.In next bill they reduce ate a/m as Adjustments.

This is nothing but Harrasment of customers.Is it my duty to run after them to get the bill corrected every month.Also lots of other customers must be paying their bills along with this fraud ammount.

Co. has to clarify in details as every month they cannot call it as mistake

Prabhat Gujral
Mo [protected]

Airtel — Fraud in Billing and Customer Care doesnt keep their words.

I have been shifted to a different plan without asking me namely from Rs 222 plan to 722 plan.I called them they told that they got the thing confirmed from some Sheela(God knows who,one of their other frauds ). I had complained 15 days back and was assured of the charges being reverted.Next bill I was again billed to 722. I am now in a call with Airtel Cust care.I have been kept for hold since 45 mins after telling me that some senior would be reverting the charges .I went to their site where the complaint section doesnt work permanently.I again called the customer care,now I am told that they cannot access the account bcoz of soe server issue. What should I call this except fraud.

In CAPS "Airtel is Fraud, can never go global"

Airtel — FRAUD BILL- charged for period while no services were provided

I have been highly disappointed with Airtel services as I had requested a location move in Feb 2010 and it took them 2 months to relocate my connection and I was also charged for that period. I had spoken to CS and they had confirmed me that no bill will be genertaed for the period of Feb thru April as it was a delay on their side to relocate my services. Till date i have been getting the bill for that period and I have spoken to atleast 20 people in CS and still no one has been able to resolve this.

I AM A VERY DISSATISFIED CUSTOMER AND NEEDLESS TO SAY THAT I HAD TO GO THRU THE PAIN OF CALLING CS 50 TIMES AND STILL NO RESOLUTION. IT IS A WASTE OF TIME AND ENERGY FOR A CUSTOMER TO HAVE EACH CALL FOR ATLEAST 20 MINS WITH EACH REP AND STILL NOONE DOES ANYTHING.

now i have requested to disconnect services and waive off charges for the month of Feb thru April 2010. But i need a resolution on the FRAUD charges that they have been billing me for the period of Feb thru April 2010. i was confirmed by airtel that no bill will be geberated for this period but still i a,m getting bills. Pls help as I am being harrassed by airtel for making payment for this period.
SWITZERLAND BASED SERVEY & ADS CLIPING MLM PLAN PRE-LAUNCHING. You will start watch clips then earn 1000.00 credit on your e-bank account immediately. Watch clips 4th weeks total one month Earn - 4000. Working Plan: (1)Direct Income=10%. 2.Binary income=10%, Binary Income Maximum Earn- 50, 000/ (capping) weekly. USD $1=50Rs. Clipping Space Charge + Registration (5000+1500) = 6500.00, Binary income: 1:1= 500. Direct income=500, www.aeroliteonline.com, hurry & contact me. Mr. Mukut.Cell- [protected] WWW.AEROLITEONLINE.COM WWW.AEROLITEONLINE.COM WWW.AEROLITEONLINE.COM
Airtel Is a Fraud Company.
NOONE Should ever deal with them.

5 months continuous they have been cheating on my bill.
And when i complain, they waive the amount.

It means there will be million other people who may ignore the billing details and pay the extra amount.

I get my extra amount waived, but still these CHORs dont understand.

Phone no: [protected]
Bill Plan: Rs.350,


But you people gave me a bill plan of Rs. 599
Mr Kushal, from Airtel, Ph no: [protected] had promised me so many things, but when i called him back after the bill got generated, he failed to even recognize me or my concern.

Cheaters, Frauds, and Untrustworthy AIRTEL

I will not pay the outstanding amount of Rs. 1224, as i would have been paying just Rs. 780 for the last 2 months.. Why did you people charge me Rs. 450 extra?

I will not pay the bill. Disconnect and take away your connection!!!
No It has not been resolved.

My current outstanding still remains 1224!

Some lady had called from Airtel telemedia, says My outstanding is 600+
Some guy from Airtel Delhi says My bill plan is Rs. 449


Why are 10 people calling me?

Its a shame that you guys claim to be the best.
Fact is you are the worst in service, billing issues.
Vimal85,

I have had the same problem (they have charged me extra for Airtel PC Secure for months now) and I brought it to their notice the very first time I noticed it yet month after month they keep billing me for it. They have also charged me for long periods when no connection was available and when asked them for a waiver for the period, they kept pushing it bill after bill after bill. I then filed a disconnection request - they said within 7 days they will disconnect my line but didn't do it for nearly 20 days. Since in that 20 days a new billing period started, they sent me another bill for that period. However what's interesting is, in that period again there was no broadband connection because of a damage caused to the Airtel telephone box wires and no one in my street got the connection. But they happily sent me a bill and want it paid. I have been repeatedly sendng them mails but they "promising" that the request will be resolved. It's more than 2 weeks now and still no action from them.

Airtel has become a fraudulent company after becoming big. Anybody else reading this, please stay away from Airtel. Take your business to other "good" companies and stay away from harassment, cheat and customer abuse.
This complaint is with regard to fraudulent billing methods employed by Airtel on my postpaid mobile connection for the month Oct'2012.

In the month of October, Airtel advertised for a new offer for unlimited international roaming data usage for 500INR/day.I was enticed by this offer due to my frequent international travels and called the customer care for more details.I was told this offer was available for any country and I was provided the codes for Hong Kong & Macau as requested.The following were the activation codes.

ACTHKG to 121 (Choose CSL network)
ACTMAC to 121 (Choose CTM network)

Hence, during my recent trip in October I made used of this offer.I used the unlimited Internet 500INR/day pack for five days in total (3 days in HK & 2 days in Macau) by using the above activation codes as advised by the Airtel customer representative.

Though not the reason of my complaint here, I want bring to notice that during the same trip Airtel had barred by services in HK intermittently and I had to arrange for my colleague from India to call customer care and register a complaint.Following this Airtel restored my service.Due to this fiasco I was without communication capability for 5 hours.This very same error was repeated by them 2 days later when I was using their international roaming service in Macau and my line was restored only when I returned back to New Delhi.

However, when I received my Airtel postpaid bill for the month of October 2012, I was horrified to see that they had levied 44,000INR towards international data usage where I should be billed only 500INR X 5 Days usage = 2,500INR according to their own plan.I do not have a problem with the international call roaming charges billed but quite clearly there was a colossal discrepancy with regard to data roaming billing for the tune of 41,000INR!

I called the Customer care on 27th of November to complain regarding this billing error and was promised a call back from their representative who would sort this issue out.But I did not receive this call back for the next 2 days.I called the customer care again on the 2nd of December to which I was told that they cannot help with this problem and I would have to call their nodal officer.Hence, I called the Airtel nodal office on Dec 3rd and brought up the matter with the representative. I was told that she would escalate the issue to a supervisor and I would get a call back in 72 hours. Quite expectantly I received no call back for the next 96 hours (4 days).

On Dec 7th, call the nodal desk again to check regarding by pending complaint (SR No:[protected] and to my horror I was told that the complaint had been dismissed because the offer was not available for Macau. This was in clear violation to the rules as described on the Airtel website and prior information given out by the customer care representative. I hence refused to accept this explanation and argued my case with the nodal officer for 40 minutes.She then put my call on hold to study the offer as prescribed by Airtel. She then learnt that the prior explanation given to me was false and now levied the charge on me that I had not activated the pack for Macau for 2 days due to which they billed me 40,000INR.This argument was again baseless as checked on the bill I had not only activated the pack for Hong Kong & Macau with the prescribed codes but also chosen the correct service providers as per the codes(Information is clearly on the bill copy) i.e CSL in HK and CTM in Macau.

Its quite clear that they either have completely overlooked the offer during billing, or had a technical issue with billing systems that did not take into account the new offer or clearly committed billing fraud.Due to this they have barred outgoing calls for my work postpaid mobile number for the last 4 days and are demanding a payment for this fraudulent bill.

I appeal to this esteemed forum for justice against against this billing fraud and arm-twisting by the service provider, Airtel.
DEAR SIR/MA'AM,


I AM TARUN NARAYAN & I AM USING THIS AIRTEL NO.[protected] FROM 3YRS 11 MONTHS, I AM YOUR PLATINUM USER BUT DUE TO AIRTEL FRAKE BILLING & FRAKE COMMITMENTS I AM SUFFERING FROM LAST SEPTEMBER NOW I AM FEELING VERY GILTY THAT I AM USING AIRTEL FRAKE SERVICES.NOW I HAVE A DOUBT THAT FROM LAST 3 YRS 11 MONTHS MY ALL BILLS WERE FRAKE SO I WANT ALL DETAILS.

MY TWO COMPLAINTS NO ARE AS FOLLOWS BY THIS YOU GUYS WII KNOW THE ALL THE CASE.1ST:[protected], 2ND:[protected].

"I AM MENTALLY HARRESD & TORCHER BY YOUR THREE CALL CENTER PERSON ONE IS DHREENDER KUMAR(AM OF CC), 2ND IS SR.OFFICER KANIKA OBEROY(OF OUTBOND) & 3RD IS MANAGER WHO IS VERY INRESPONSIBLE PERSON REGARDING MY CASE."

NOTE:- I KNOW THAT YOU GUYS WILL NOT DO ANY THING IN THIS MATTER BUT AS PER FORMALLITY I AM SENDING YOU THIS E-MAIL.
--
Thanks & Regards


TARUN NARAYAN <saikirpa.[protected]@gmail.com>
10/24/12

to 121, compliance.off., einward.ris
DEAR SIR/MA'AM,


1:- My bill date is 5th july to 4th Aug & my bill issue is going on still.1st complaint no[protected].
2:- I called many times in call center on 198 but they always give frake commitments.
3:- 1st frake guys is AM- Dhrender kumar he ensure me that he will give all waver of wrong charges, 2nd is Sr.Executive of airtel outbond Kanika who commit me for call back but she din't do that apart this she barr my all 2g & 3g services.

ALL THE LAST POINTS IS BELONGS TO MY 1ST COMPLAINT WHICH IS CREATED ON 22ND AUG. AFTER ALL THE COMMITMENTS THAT DHERENDER WILL PROVIDE ME ALL WAVERS I PAID MY BILL BUT IN THIS MONTH WHEN I SAW MY BILL I FIND OUT THAT HE GIVE ME ONLY Rs.2247.60 WAVER. NOW ON 22 OCT 11:30 I CALLED ON YOUR CALL CENTER 198 FOR MY COMPLAINT THAT TIME I HAD A WORDS WITH MISS. SHEWTA RISHI AND I REQUESTD HER THAT PLEASE FORWARD MY CALL TO YOUR MANAGER BUT THAT TIME NO SENIOR PERSON
WERE ON YOUR FLORE SO SHE PASS MY CALL TO MR.NISHANT YADAV AND AGAIN I TOLD HIM MY ALL COMPLAINT AND HE TOLD ME THAT ONLY 2247 RS. WAVER IS DEBITED IN MY ACCOUNT & WHEN I ASKED HIM WHY.THAT TIME HE WAS SPEECHLESS THAT TIME I ASKED MANY TIME TO HIM FOR TRIE E-MAIL ID BUT HE DIN'T GIVE ME.WELL AFTER THIS I REQUEST HIM TO MAKE MY COMPLAINT FOR FRAKE BILLING WAVER AND FRAKE COMMITMENTS AND HE PROVIDE ME THAT:[protected], 46648223.
AFTER ALL THIS NISHANT YADAV ENSURE ME THAT HIS MANAGER WILL CALL ME IN MORNING TILL 10 AM BUT I GAVE HIM TIME OF 9:30. BUT AS I YOU KNOW THAT YOUR ALL GUYS ARE FRAKE. IN THE MORNING TILL 9:44am HIS MANAGER DID'NT CALL ME FOR CUSTOMER CARE EVEN NISHANT UPDATE MY ISSUE IN MID NITE TO HIS MANAGER MR.GURVINDER CHABRA.

BUT AT 9:45 I GOT A CALL FROM A GIRL WHO WERE NOT AWAERE ABOUT MY ALL ISSUE, I SAID TO HER PLEASE DO NOT DISTURB ME I TOLD YOUR GUY THAT I WANT CALL BACK FROM YOUR MANGER & I WAS SURPRISED THAT SHE CALLED ME FOR KNOW ABOUT OF KANIKA'S COMPLAINT WHICH IS LAUNCHED BY ME LAST NITE. AFTER THIS SHE ALSO ENSURE ME THAT MR GURVINDER HER MANAGER WILL ME BACK IN NEXT 15 MINUTES BUT SHE DID SAME THING SHE DIN'T CALL ME EVEN SHE IS BIG ONE FRAKE SHE SEND ME SMS THAT WE ARE TRYING TO CONTACT YOU BUT YOUR NO IS NOT REACHEABLE.AFTER THIS I WAS NOT ABLE TO ALL ON 198 & AFTER 2 HOURS MY ALL OUT GOING & INCOMING WERE NOT WORING PROPERLY.

AFTER 2 PM I CALLED ON [protected] BY MY RELIANCE NO.[protected] AND I REQUEST YOUR EXECUTIVE PLEASE FORWARD MY CALL TO YOUR MANAGER BUT HE DIN'T DO THAT AGAIN MY CALL TRANSFER TO SUPERVISOR AND AGAIN I TOLD HIM ALL MATTER AND AGAIN I REQUEST TO HIM PLEASE FORWARD MY CALL TO YOUR MANAGER AFTER LONG TIME MY CALL WERE TRANSFER TO MR.GURVINDER CHABRA.IST I WANA TELL YOU THAT GURVINDER WAS NOT AWAER ABOUT MY PROPER COMPLAINT AND HE WAS SO RUDE ON CALL AFTER 27 MINUTES CALL I REQUEST HIM PLEASE CALL ME BACK WITH PROPER RESPONSE AND ACTION ON ALL THINGS BEACUSE HE WAS PUTTING ME ON HOLD AGAIN & AGAIN HE ALSO COMMIT TO ME WITH IN 10 MINTS HE WILL CALL ME BACK AND I GAVE HIM MY ALLTERNATE NO.[protected] BUT HE DIN'T CALL ME TILL 1AM OF 24TH OCTOBER...ONE MORE THING AFTER MY LAST NITE COMPLAINT YOUR CALL CENTER GUYS GIVE ME WAVER OF 1100 SUMTHING.
AND ALL THING IS NOT FINISH HERE.
LAST NITE I E-MAIL ON YOUR APPLED & NODAL E-MAIL ID BUT AS SAME THEY ALSO NOT CONTACT ME AND DIN'T DO ANYTHING.


KINDLLY DO SOMETHING IF YOU CAN DO OR WANA DO.


TARUN NARAYAN <saikirpa.[protected]@gmail.com>
10/24/12

to 121, compliance.off., einward.ris
[protected] Forwarded message[protected]
From: TARUN NARAYAN <saikirpa.[protected]@gmail.com>
Date: Wed, Oct 24, 2012 at 2:10 AM
Subject: Fwd: FRAKE BILL ISSUE BY AIRTEL
To: [protected]@in.airtel.com, compliance.[protected]@bharti.in, einward.[protected]@karvy.com


DEAR SIR/MA'AM,


1:- My bill date is 5th july to 4th Aug & my bill issue is going on still.1st complaint no[protected].
2:- I called many times in call center on 198 but they always give frake commitments.
3:- 1st frake guys is AM- Dhrender kumar he ensure me that he will give all waver of wrong charges, 2nd is Sr.Executive of airtel outbond Kanika who commit me for call back but she din't do that apart this she barr my all 2g & 3g services.

ALL THE LAST POINTS IS BELONGS TO MY 1ST COMPLAINT WHICH IS CREATED ON 22ND AUG. AFTER ALL THE COMMITMENTS THAT DHERENDER WILL PROVIDE ME ALL WAVERS I PAID MY BILL BUT IN THIS MONTH WHEN I SAW MY BILL I FIND OUT THAT HE GIVE ME ONLY Rs.2247.60 WAVER. NOW ON 22 OCT 11:30 I CALLED ON YOUR CALL CENTER 198 FOR MY COMPLAINT THAT TIME I HAD A WORDS WITH MISS. SHEWTA RISHI AND I REQUESTD HER THAT PLEASE FORWARD MY CALL TO YOUR MANAGER BUT THAT TIME NO SENIOR PERSON
WERE ON YOUR FLORE SO SHE PASS MY CALL TO MR.NISHANT YADAV AND AGAIN I TOLD HIM MY ALL COMPLAINT AND HE TOLD ME THAT ONLY 2247 RS. WAVER IS DEBITED IN MY ACCOUNT & WHEN I ASKED HIM WHY.THAT TIME HE WAS SPEECHLESS THAT TIME I ASKED MANY TIME TO HIM FOR TRIE E-MAIL ID BUT HE DIN'T GIVE ME.WELL AFTER THIS I REQUEST HIM TO MAKE MY COMPLAINT FOR FRAKE BILLING WAVER AND FRAKE COMMITMENTS AND HE PROVIDE ME THAT:[protected], 46648223.
AFTER ALL THIS NISHANT YADAV ENSURE ME THAT HIS MANAGER WILL CALL ME IN MORNING TILL 10 AM BUT I GAVE HIM TIME OF 9:30. BUT AS I YOU KNOW THAT YOUR ALL GUYS ARE FRAKE. IN THE MORNING TILL 9:44am HIS MANAGER DID'NT CALL ME FOR CUSTOMER CARE EVEN NISHANT UPDATE MY ISSUE IN MID NITE TO HIS MANAGER MR.GURVINDER CHABRA.

BUT AT 9:45 I GOT A CALL FROM A GIRL WHO WERE NOT AWAERE ABOUT MY ALL ISSUE, I SAID TO HER PLEASE DO NOT DISTURB ME I TOLD YOUR GUY THAT I WANT CALL BACK FROM YOUR MANGER & I WAS SURPRISED THAT SHE CALLED ME FOR KNOW ABOUT OF KANIKA'S COMPLAINT WHICH IS LAUNCHED BY ME LAST NITE. AFTER THIS SHE ALSO ENSURE ME THAT MR GURVINDER HER MANAGER WILL ME BACK IN NEXT 15 MINUTES BUT SHE DID SAME THING SHE DIN'T CALL ME EVEN SHE IS BIG ONE FRAKE SHE SEND ME SMS THAT WE ARE TRYING TO CONTACT YOU BUT YOUR NO IS NOT REACHEABLE.AFTER THIS I WAS NOT ABLE TO CALL ON 198 & AFTER 2 HOURS MY CALL OUT GOING & INCOMING WERE NOT WORING PROPERLY.


[protected]@in.airtel.com 10/24/12
Dear Airtel Customer, Thank you for writing to us. We have already received a...

TARUN NARAYAN <saikirpa.[protected]@gmail.com>
9:41 PM (4 minutes ago)

to nodelofficer.u., 121, compliance.off.
Dear Sir/Ma'am,

As you guys did not respond on old E-mails as they are still pending & now i am sending you new complaint.Now i again check my bills in there you guys charge me complete frake NET charges & before few minutes ago (9:23pm 3 jan 2013) i called to 198 for my complain for last two bills(OCT & NOV) that time i had words with Mr.Sameer(TL).This guy is not ready to listen anything and now after listing his words i am going for consumer forum.this is my last E-mail for you all airtel team reagarding my this billing issue.


Thanks & Regards
Traun Narayan.
[protected]

Note:- After E-mailing many times to airtel but no response from Airtel services.
hi,

i am deepak thakur a regular user of airtel but this time they did fraud with me and i am very much unsatisfied

i called customer care on 16th july to activate GPRS on my cell but they said i have free 350 mb 3g data till 03rd august and i can use that.

i used that data within limit but when i recvd my bill it was for 1500 and 1000 rs of internet was included in that and when i called airtel customer care their staff didn&#039;t help me at all their superviser NAWAL KISHORE denied to exclate my call to seniors and didn&#039;t support me.

i dont want to pay fraud amount to airtel request your intervention.
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    esamhafiz
    from Kolkata, West Bengal
    Dec 6, 2011
    Resolved
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    Resolved

    Address: Karnataka

    I have complained earlier regarding my tariff n they just promised me that they will call me back yet not i have received any call from airtel. If they can't provide service than why simply they make such promises.
    Esam
    Bangalore
    [protected]
    Oct 15, 2016
    Complaint marked as Resolved 
    Verified Support
    Jan 31, 2013
    Airtel Customer Care's response
    Namaste([protected]@yahoo.com),

    We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

    We assure you that we are committed to resolving the issue to your satisfaction.

    Regards
    Deepak Mohod
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [protected]@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
    I have been Airtel Customer since last 8 years, i didn't received any good tariff so i planed to port my number before few month, than i got a call from Airtel they asked me to stay with Airtel itself and promised that they will be providing good offers hereafter, for now u just stay with a plan (A2A 1ps/2sec, A2O 2ps/3sec, Daily 100sms free) it worked for two months than switched me to normal plan (60/min for all local call and started charging for sms). When i called them they told me that they will providing offer within few days, Yet not i have received any offer nor any call from Airtel
    I am From Bangalore
    I'll be available @ [protected]
    I have a prepaid airtel connection in bangalore and i made a call to another airtel number of patna(Bihar).I talked on the phone for 20 mins and the money deducted for the call was 18Rs.I called up airtel customer care to know as to what is the tariff charges of airtel.The customer care exceutive said to me that the number on which i have called is a landline number.Whereas the number is an airtel number of patna.I just want to know as to waht is the tariff plan of airtel without any power packs in karnataka. And how come the airtel customer care executive strongly argued that the number to which i have made a call is a landline number whereas it is an airtel prepaid number of patna(Bihar).In support of his argument for the money deducted for the call that i have made he said the charge was made on the basis of a landline call.Please let me know the normal call rate of airtel without any tariff saving plan and how will i get my money back.
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      Tarsem Singh1982
      from Pune, Maharashtra
      Dec 6, 2011
      Resolved
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      Address: Bathinda, Punjab

      Dear Sir,Mam



      Plz find the attached files my and my mother deposit receipt .PDF and revert please.





      Regards

      Tarsem Singh

      Ph No.[protected]


      [protected][protected][protected][protected]


      From: [protected]@airtel.in [[protected]@airtel.in]
      Sent: Monday, October 31, 2011 11:55 AM
      To: Tarsem Singh
      Subject: Re: SECURITY REFUND


      Dear Team,



      Plz tell me what is the status of my Security refund request and revert please.





      Regards,

      Tarsem Singh
      M. No. [protected]
      [protected]




      [protected][protected][protected][protected]

      From: [protected]@airtel.in [[protected]@airtel.in]
      Sent: Monday, October 24, 2011 10:20 AM
      To: Tarsem Singh
      Subject: Re: SECURITY REFUND [|BAL|Qrc[protected]|]


      Dear Mr. Singh,

      Warm greetings from all o[censored]s at airtel.

      This is in reference to the email received on 19 October 2011, expressing concern regarding refund related for your airtel mobile numbers [protected] and [protected].

      We regret for the delay in response.


      As per telephonic conversation with Shyam, we request you to send us deposit receipts of your security deposit for your airtel mobile numbers [protected] and [protected].

      Once we receive this information we will try and address your query as soon as possible.


      We hope that we have been able to assist you suitably.

      Please do write in for further assistance.

      In future too, please feel free to speak to our call centre executive on 121 regarding any query/request and on 198 for any complaint. You can also email us at [protected]@in.airtel.com.

      You can get in touch with the Nodal Officer with your earlier request or complaint number if it's still unresolved. You may send an email at nodalofficer.[protected]@airtel.in. Or you may call at [protected] from 9:30 AM to 6:30 PM Monday to Friday. The Nodal officer will provide a resolution to your complaint in 10 days.


      If you do not receive a satisfactory response from Nodal officer you may send an email at appellate.[protected]@airtel.in. Or you may call at [protected] from 9:30 AM to 6:30 PM Monday to Friday.


      Manoj Arane
      Nodal Office
      Bharti Airtel Limited

      Your response will help us to enhance your experience with Airtel. Please click on the link below & provide us your valuable feedback on this interaction
      Click here to provide feedback
      https://ispeed.airtel.in/iVoiceFeedback/Search/EFViewerDE.aspx?info=A7E92C55AEEF... 4 3 1 A B D E 9 B 5 D7295F31F68A8EF&refno=Qrc[protected]



      [protected]Original Message[protected]
      From: Tarsem.7.[protected]@NIIT-Tech.com
      To: [protected]@airtel.in
      Cc:
      Sent: 19/10/2011 12:55:31 PM
      Subject: Security Refund

      Dear Sir,



      I have bought 2 airtel SIM on 28.12.2005. SIM number are [protected],
      [protected]. I have discontined these connection before 2 months back. Executive
      at Branch told me that to send a mail for get the refund of security amount
      deposit which is 750+750=1500. Kindly take necessary action and revert please.


      Regards,
      Tarsem Singh

      M. No. [protected]

      [protected]




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      in survey for third consecutive year.
      Aug 13, 2020
      Complaint marked as Resolved 
      I have no response from Airtel
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        R
        rishixs1
        from Bhopal, Madhya Pradesh
        Dec 6, 2011
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        Address: Bhopal, Madhya Pradesh

        i have complaint 5 times on airtel about my range very weak in my home area and theey always send a person to my home. thee person verifies theat thee range is low and tells theat he will do sometheing about it. as far as i see, theere is only one possible sollution theat is, installing a 'repeater' in my home. thee last time theat person came to my home, i asked for a 'repeater' and he told he will do sometheing about it but notheing has been done yet, even after thee 5th complaint.
        please see to it

        Rishi Bhandari
        [protected] (thee number iam facing problem)
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          D
          dpakiris
          Dec 5, 2011
          Resolved
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          Address: Chennai, Tamil Nadu

          I am facing setup box issue past 4 days. I made complaint to customer care and they sent technician with replacement setup box and he did the same and left the place without activation of replaced setup box due to insufficient balance in my account. I was top up immediately with sufficient balance amount and tried to call the technician continuously. He never picked the call for fist 30 minst and then he picked and replied very harshly. The technician name is "Ramachandran" and I complained same by speaking with customer care but still now no action taken place and my problem not resolved.

          Airtel is good for customer service but now I am thinking that, that was old story. In Airtel digital tv customer care, people are confusing the customer by giving inadequate information and technician also not come forward to resolve the issue and speaking to me harshly. I plan to disconnect this service and get out from this frustration.

          Deenadayalan
          Aug 13, 2020
          Complaint marked as Resolved 
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            R
            rohitzibbu
            from Mumbai, Maharashtra
            Dec 5, 2011
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            Address: Uttar Pradesh

            Dear Sir

            I want to tell you in brief about your call center that your agent doesn't give proper info to customer what they want.

            I want to recharge my mobile of Rs 100/- so i called at center for some queries so one agent Mr. Amitabh told me that if you will recharge of Rs 100/- then your account will be recharged by Rs 87/- and if you will get the message of Rs 100/- then you will take the unlimited offer also, so i asked from him is there any change will be done on my call charges so he said no sir there will not be any change on this so i said OK then should i go with this recharge so he said yes Sir.

            So i recharged Thru Net Banking so when i checked is my call rates are changed or not then i come to know that Yes my call rates are changed from Rs 0.60 to Rs 0.80 (or may be more) and after checking again i called to call center without saying that i recharged on mobile again i asked same question from him but second agent told me all same thing but one thing more he told me that if you will recharge thru machine then your plan will change and if you will recharge thru coupon then you call rates will not changed.

            So now how could customer know all that things if agent will not tell to customer.

            And i especially asked with first agent that i do not want to my call rates change but after that he didn't give me any information regarding same.

            I want my money back or my previous call rates.

            PL respond me as earliest as possible.

            My No: [protected]
            My Name : Shubhang Bansal
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              J
              jack_theni
              from Mumbai, Maharashtra
              Dec 5, 2011
              Resolved
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              Address: Chennai, Tamil Nadu

              Against my Cancellation Request Id 8166928, I received a call from one of the individual from +[protected] who named himself Sathish, Annanagar. He ended the conversation saying that Airtel person will come to my place to collect the phone instrument and Modem for the broad band though I have paid for both from my packet. I verified this with my agent Mr.Vinod and tried to contact +[protected]. But nobody is answering the call.

              Is the number +[protected] is virtual used for only outgoing???????????? or how to contact that Sathish from Annanagar.
              Aug 13, 2020
              Complaint marked as Resolved 
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                N
                Navin Kishore
                from Noida, Uttar Pradesh
                Dec 5, 2011
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                Address: Patna, Bihar

                last week as i got up i was not able to make call and recive call .i went to airtel dealer and asked about the problem he said that ur sim registration is failed,i don,t know why and how.same day before this problem i recharged my sim with rs 225 (FULL TALK TIME).i suffred a lot due to this.now pls tell me what to do? how i will get my number back and the amount also. my airtel no was [protected], sim no.[protected] h3.
                plz help... rajnish sahay


                my present no is [protected]
                I purchased a SIM of Airtel Prepaid Life Time Plan in the month of December-2005. I am using the said SIM till 31st March, 2008 and removed from the Cell. Now I had inserted into the Cell, but it shows the "SIM Registration Failed". Since I have purchased the said SIM under Life-Time Plan, you should continue the services to me.

                Therefore, please look into the matter and give connection to my SIM at an early date.

                Thanking you,

                Yours faithfully,

                Ramesha
                Mobile No.[protected]
                SIM No. [protected] 0647
                Plan: Airtel - Life Time Scheme
                I had taken airtel connection on 2/11/08 no.[protected].
                i took the handset with universel & from them only i took the connection of airtel & I gave them whatever the address proof I had & they accepted.At the time of taking connection I had rechrged for Rs.399/.Inbetween from airtel they called up saying that thay had gone for the address verification & in that address we are not available, we told them we have shifted from that address to the new address & we have him the new address details also.Suddenly on18/12/08 they have disconnected my line & now they are telling that the number is cancelled & whatever my recharge chgs they have taken back.
                I have send two times my document instaed of that my sim registartion failed
                i purchace a airtel friends card mo no [protected] this numbre is sim ragistration failed why i will submitted the doccuments
                Dear Sir/Ma' am

                This is Seema Tuteja, , bearing the phone number [protected], wants to reigster the complaint regarding the inconsisitency being maintained on urs side. I make the payment in the first week of August 2009. I got the transaction id through mail, but by mistake it got deleted. At the same time , there was no updation in urs database. I am also not supposed to make the payment again. Now I am suffering a lot since sim registration has been failed. SO try to understand the problem and make this service convenient for us rather than making us busy for no issues . Its really very bad on ur part that there are millions of customer and i[censored]r not making urs services convenient for the users, it means ur losing ur customer support, which can lead to the adverse effect. so plz start the service at the number [protected], by today itself, withou creating any kind of delay.
                I am anil from chennai. when there is weak signal of network, I am getting message of sim registration failed. and now finally it is not able to receive signal. please solve my problem ASAP.
                On 30th of nov 09, I got my sim changes as the previous sim was having some problems. I got it changes from the sector 14 outlet (old delhi road) Gurgaon. As per the strategy of the company they do not change the sim without the ID proof. So I submitted the ID proof and got the sim changed. The sim started working on the same day. But yesterday my sim registration was cancelled. When I contacted the airtel customer service they said that I have not submitted the ID proof. Now because of the fault of their outlet I have to suffer. I am a Dr. and I cannot have this no out of oredr even for one day. So the fault is of them and the sufferer is me. I said them (customer care) that as per the strategy of the company I can not get the new sim witout submission of ID proof, so if I have got it, it itself indicates that I have must have submitted the proof thats why I got the sim. But all in vain because they are like that only.
                My no is [protected], the sim is on the name of Mr. B.S. Arora
                Hi ,

                My mobile no is [protected] and i am using this no from last 4 year.This no is valid till 2011.Now i am getting sim registration failed mesage when i am trying to use my no from last oct 2009.I talk to the customer care they told me that they have issue this no to some one else due to address mismatch they cancle my no but i didnt get any request regarding my address.

                Please do needful.

                Thanks
                Prabhakar
                Hi,

                My mobile no is [protected] and i am using this no from last 1 year.This no is valid till 2016.Now i am getting sim registration failed mesage when i am trying to use my no from last nov. 2009.I talk to the customer care they told me that they have issue this no to some one else due to address mismatch they cancel my no but i didnt get any request regarding my address.

                Please do needful.

                Thanks
                murtaza
                Dear Sir
                I am Airtel mobile customer and I had changed my postpaid to prepaid plan on 28th of December, On 26th of January my mobile connection([protected]) has been disconnected and it displays the message " Sim registration failed" and from 27th of January I am regurlarly going to the Airtel office Model Town Ludhiana but the Airtel Executive is not giving me satisfactorily reply, this no. has been circulated in my clients but it's quite troublesome for my work.pls look into the matter
                regards
                Satnam Singh
                [protected]
                my mobile nos is [protected]. i had lost the sim and so had got it blocked and have re got it. But now every time i try to activate it, the message "sim registration failed" pops up. i have tried changing handsets and calling on the customer care center but to no avail.

                i have life time validity and the sim was working perfectly before i had lost it.
                please take prompt action as i am in dear need of the no. and have no complaint against airtel service in any other way.
                sir ii am using airtel number [protected] since last 5years but on 22/03/2010 airtel dicinnected my sim registration bec of mismatch my identification and i had a talk 121 customer care they said pl u visit outlet n give your i d proof than it will be start again but problem is that on14/08/2006 i converted this number on my name from postpaid to prepaid n they agreed ki airtel system shows that but again they said pl you wait for 1week than i approach to nodal officer n appelet officer also but they all said same.sir do me some favour from yopur side bec its my buissness number if they dont start again i lost my customers n my money also.thanks n revert
                I have purchased my sim from Airtel showroom,south-ex,and after few days i recieved the message that ur document is not been submitted a sper govt. rule.then i called up customer care executive regarding the same.they said all o[censored]r document is perfectly all right, just ignore that message.Yesterday 9/10/2010 ,the sim registration got failed.For this reason i need to face so much of problem and after that when i visited Airtel showroom sec-18,noida,they said u need 2 go to southex for ur instant ubarring of the number.i then went to south-ex,they shifted their showroom from there.
                AIRTEL is a big time CHEAT,this service provider should be removed.They dont know how to deal with customers and provide wrng information.
                My phone [protected] is not working. always it show sim registration failed.please do the needful.
                respected sir ,
                i have airtel sim & m.no[protected] . now this number's registration failed, but my sim is lifetime income free service activated . without any reasons and any information , they has cancelled my sim . kindly restart my number soon.


                My current no for contact -[protected]
                Dear Sir,
                I have a AIRTEL Prepaid conncetion [protected]. This sim validity was MAY 2010. But since Last 3-4 days my sim registration is failed. when i am change the Mobile Handset but the same problem is occured. The message is flashed "INSERT SIM".
                Please resolve it as soon as possible.

                My Contact no is [protected]
                [protected]@gmail.com
                My number is [protected]. I lost my Phone on 22 Oct 2010 and got it blocked the same day. In the evening, I went to the Airtel Center in Manimajra to get a new SIM where on payment of Rs. 25 a new SIM was given to me alongwith a commitment that the number will work in 2 hours which dint happen. I called up the helpline at 9 PM and sent a request thru them. i was promised the number will be activated by next day which happened. the number started working at five in the morning but at around 10 AM, it again stopped working and I got the message "SIM card registration failed". I again spoke with the helpline where I was told by the frontline agent (Rajan) that the SIM was corrupted because of wrong request having been fwded by Airtel, so i will have to get a new SIM which will be done in 24 hours which was unacceptable to me as i already had waited more than 15 hours for a simple SIM swap. I asked for the manager who in turn told me that my complaint will be fwded by the number will be activated by Monday as SUNDAY IS A NON WORKING DAY. i am highly dissatisfied and wont ever recommend Airtel, which wrongly claims to be a customer oriented company. Your service sucks and your ppl are equipped to do nothing but to say sorry. this has caused a lot of inconvenience and loss to me even when i did everything right. Airtel, if someone has to make a payment offers to send executives to collect the money but it disappears when the customers need them. very sad state of affairs... i hope you are able to do something about this or close your company and move to africa completely coz thats where you should be where ppl can still live without being connected to 36 hours. i am glad to inform you that india has long moved out of that era and you gotta pull up your socks and do something about your shoddy service.
                Manju
                Dear Sir,

                My Lifetime Incoming Airtel No.[protected] shows 'Sim Reginstration Failed'

                Pl. make the solution.

                Thks & Rgds

                Parthasarathy L
                My mobile number [protected] is closed for any services suddenly. It replies "Sim Card registration failed". Solve the problem as soon as possible.
                I HAVE ONE AIRTEL SIM CARD RECENT DAYS IT SHOWN THAT SIM CARD REGISTRATION FAILD . I NEED TO ACTIVATE MY SIM CARD URGENTLY . MY SIM NUBER IS[protected] AND MOBILE NUB IS [protected] AND ITS PACKED ON DEC 2010.SO PLEASE ACTIVATE MY SIM CARD
                FOR CONTACT MY ID IS [protected]@MAIL.COM
                PLEASE ACTIVATE MY SIM CARD IT SHOWN SIM CARD REGISTRATION FAILD MY SIM NUB IS[protected] AND MOB NUMBER IS [protected] SO PLEASE ACTIIVATE I HAVE COPLAINED LOT OF TIME BIT NO RESPONSE FOR ME
                PLEASE ACTIVATE MY SIM CARD IT SHOWN SIM CARD REGISTRATION FAILD MY SIM NUB IS[protected] AND MOB NUMBER IS [protected] SO PLEASE ACTIIVATE I HAVE COPLAINED LOT OF TIME BUT NO RESPONSE FOR ME

                This is to inform you that your concern listed 12 June 2011 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, we have sent a sms for the same. Please do write to us at [protected]@in.airtel.comwith your contact details (address and landline or mobile phone number).

                MY CONTACT NUMBER IS [protected] AND EMAIL ID IS [protected]@GMAIL.COM
                i am Anitha . use for Ur air tel connection number with [protected]. i recharge prepaid card at last week . but its showing Sim registration failed.

                kindly rectify this problem and call me at [protected].

                regards,

                anithasathish
                respected sir,
                i am PANKAJ KR AKELA using ur airtel company's prepaid connection with number [protected] and i want to incoming and outgoing details for NOVMBER MONTH. if possible as soon as easy..
                My mobile number [protected] & sim no[protected]H3. At last month when I inserted SIM in mobile, Showing the message SIM CARD REGISTRATION FAILED. I want to reactivate my SIM again. Please tell me the procedure for the same. Thanks

                sumit kumar

                Email.Id [protected]@gmail.com
                My number [protected] registration got failed . I took new sim with same no. Customer care was saying it will activate after 4 hours. but still it is not activated.
                Namaste Neha,

                This is to inform you that your concern listed on 29 Dec. 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

                For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

                Regards
                Rakesh Ranga
                Airtel Presence (Airtel Customer Service Team)
                Bharti Airtel Ltd
                [protected]@in.airtel.com

                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                My Number is [protected]. my sim is not in active from Yester night. please give the right reason
                my opinion is very bad service
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                  R
                  rak007
                  from Delhi, Delhi
                  Dec 5, 2011
                  Resolved
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                  Address: Maharashtra

                  I am an airtel prepaid subscriber with mobile number [protected]. My number was illegally recycled by airtel telling me i did not use it for minimum 200 rs in 3 months. I have no idea about any such rule. Airtel claims it is TRAI rule.
                  Show me the rule.
                  Also if 200 Rs is the limit then i had picked up my phone twice while in international roaming and this was when i wasted 200 Rs. So i did use for 200 Rs right ???
                  Answer me airtel.
                  I WANT MY NUMBER BACK.
                  Aug 13, 2020
                  Complaint marked as Resolved 
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                    M
                    Mujahid Qureshi
                    from Gurgaon, Haryana
                    Dec 4, 2011
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                    Address: Mumbai City, Maharashtra

                    I am very disturbed due to this airtel nonsese.They always deduct my balance anytime and as much amount they want.Last month i was surfing the net and suddenly i received a message from airtel that thanks for downloading ra-one genesis and my 70rs got deducted,i also called the customer care but no resolution is provided and the second time i wake up in the morning and see a message that thanks for activating hungama club pack which i never activated.And now this time is the third time where my 1rs get deducted everyday without my knowledge and when i frequently call the customer care they always disconnect my call and now they have deactivated my customer care service.Please help me or i will have to deactivate or port this number.
                    Thank and Regards
                    Mujahid Qureshi
                    [protected]
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                      S
                      sambhhav
                      from Jaunpur, Uttar Pradesh
                      Dec 4, 2011
                      Resolved
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                      Resolved

                      Address: Sonipat, Haryana

                      pls. Deactivate 54321 from my no. [protected],
                      Airtel is charging me Airtel TV on mobile charges are 40 Rs/week.
                      I have not even requested for it and when i been to airtel office at Indore they simply refused to deactivate as the service is from haryana.

                      pls. help me out. I have never seen this type of service ever.
                      Every week i m paying for the services i have not applied for.
                      Aug 13, 2020
                      Complaint marked as Resolved 

                      Airtel — service deactivate since last week

                      my number is [protected] and service not providing by airtel
                      i am going to large compalin consumer forum because i complain so many times but no response till date so that i am really fed up with this telecommunication company. AIRTEL
                      If possible try to solve my problem as soon as pos.sible .

                      Regards
                      Rajni gupta

                      Airtel — unnecessary charging of 5 rupees daily

                      unnecessary deductions by dada resub 5 service on airtel wap without any usage
                      _Airtel network sucks.
                      --From past one week, the network conjestion is pretty high, its very annoying.
                      --Bangalore -India

                      Airtel/SIM — text based service

                      i had taken a number [protected] of airtel maharashtra and i live in pune. I have problem with text based message service ...I donno how it got activated but when i requested the customer care people they have no clue whats happening(they directed me in different ways - no idea worked out).hackers must have intruded in to your territory...and i am paying for that???????
                      i would like to know why u plp r deducting rs 10/- daily in the name of text based message service????

                      sorry I got vexed with your customer care people for not getting the right answer
                      DEAR SIR/MAM,
                      My mobile no is - [protected]
                      I did not opt for daily sub services for my sim.
                      But it has automatically activated.
                      I am trying to deactivate.
                      Had called customer care also.
                      They are not helping, and not able to unsbscribe the text base services.
                      Please help to deactivate the DAILY SUB SUBSCIPTION SERVICE FROM AIRTEL.
                      Every DAY RS 01 is been deducted for the stupid DAILY SUB SUBSCIPTION SERVICE.
                      Please do it on urgent basis as soon as possible.

                      Airtel — Service of cell No 9987069663 deactivated

                      Hello,
                      I am possessing a Airtel sim card having no.[protected]. Despite of having balance of Rs 300, and validity upto July 7th my services have been stopped without any prior information for last one week. The worst part of the story is when I contacted the customer servicde center of Airtel they informed me that they don't have the database of my cell no. It is really astonishing to know how the information of the sim card can be deIeted from the database within validity period itself. I also wish to know who is responsible for this and I won't mind even discontinuing this number however my balance amount must be refunded to me. Even to know that which person or what consequences led to deactivate my sim card shall I file an application under Right to information act(RTI). I hope my problem is adressed in this forum.

                      Airtel prepaid mobile — Airtel charges me randomly for FHM model of the day

                      sir,


                      I had never subscribed for airtel's this servic "FHM model of the day". When I called customer care they didn't hear it. Now I had tried it to discontinue many times. But this service is charging me again & again.

                      I have lost many times my money in this. Its happening since last one month. Please Discontinue this service.

                      Secondly there is a another problem with service. Usually there a message comes "Thanks for using(Fusion Lounge, JavaGame) Subscription service on airtel wap. You have been charged rs 15 Enjoy http://iqmobi.com

                      I had never subscribed for both above services. Please Discontinue both services. I don't want them again.

                      My mobile no. is [protected]
                      Although yesterday I got call from corporate office of airtel. And has been unsubscribed from Fusion lounge java games.


                      But still The problem is here:-

                      Again got message just now that :-
                      you have been renewed for FHMVODatRs5 subsciption service from Airtel. You have been charged Rs. 5


                      Why I am being charged for that I am not using not subscirbing?

                      Again my no. is [protected]

                      Airtel prepaid mobile — FHMVODatRs5 charging daily 5 .. Very poor service of airtel

                      I am getting charged again & again Rs 5 ... Yesterday charged me 5 rs for the same thing..

                      Today it charged again saying same "You have been renewed for FHMVODatRs5 subscription service from airtel. You have been charged Rs.5.

                      Issue is still ... Please Deactive all FHM related services on my mobile connection. I don't want them.. I hate this service.

                      If Airtel fails in stopping unnecessarily charging me I will Disconnect this mobile no. & service of this company forever. I have been using airtel' s service since last 2-3 years. But it Giving me trouble since last 1 month by charging again & again without subscribing for any service.

                      Mob. no. is [protected]
                      Same is happening to me. They are charging me Rs 5 everyday for fhmvod as well as FHMModelOfDay. If I complaint to there customer care they disable it and sometimes I get back my Rs 5.
                      But on the next day it get activated on its own. This problem does'nt happen when my balance is below Rs 5. If your problem has been solved then please reply.
                      Dear sir/madam I have been stop FHMVOD services on 20 july 2009.but still today(23 july)
                      i have been charged for RS.5/-per day.I called customer care also.They are not helping and not to stop my deduction. Please solve my problem urgently and return my debited balance
                      Mobile no .[protected] Dear sir/madam I have been stop FHMVOD services on 20 july 2009.but still today i have been charged for RS.5/-per day.I called customer care also.They are not helping and not to stop my deduction. Please solve my problem urgently and return my debited balance.

                      Airtel — Unsubscription of text based services........HELP!!

                      Please help me, I have received a message saying, " Thanks for using (Subscriptions, Text Based Services) subscription service on Airtel WAP. You've been charged Rs 10. Enjoy http://gclub.in"

                      In a week i've received this kinda message thrice n have been charged Rs 20, 20, 10. By mistake once o entered my cell no on tashan.co.in n since they r charging me for using suscription whereas i'm nt even using it.

                      My cell no is [protected]. Kindly help me by deactivating this service on my phone.
                      Plzzzzzz.
                      i've done it thanks..
                      Deactivate 54321
                      DEAR SIR/MAM,
                      My mobile no is - [protected]
                      I did not opt for daily sub services for my sim.
                      But it has automatically activated.
                      I am trying to deactivate.
                      Had called customer care also.
                      They are not helping, and not able to unsbscribe the text base services.
                      Please help to deactivate the DAILY SUB SUBSCIPTION SERVICE FROM AIRTEL.
                      Every DAY RS 40 is been deducted for the stupid DAILY SUB SUBSCIPTION SERVICE.
                      Please do it on urgent basis as soon as possible.
                      Hello sir
                      my mobile no is [protected] of kolkata. i want to stop the service from 54321. so please help me. i also try to call at 121 but they didn't respond to me.
                      thank you

                      Airtel FHMModelofDay — Unsubscription of the above service

                      I have requested to unsubscribe the FHMModelofDay by messaging to 54321 yesterday (13.10.2009).They send me a message from 58888 stating that the service had been unsubscribed. But today they charge Rs.6 again.Hence I want the service to be unsubscribed and get my money back.Thank you.
                      The service should be unsubscribed and the money should be back, because they charge the money though they had already send a message confirming that the service had been unsubscribed.
                      Dear Customer,


                      This is to inform you that your concern has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. We are restricted by the absence of your contact details. Please write to us at [protected]@airtel.in with your contact details (address and landline or mobile phone number).

                      We assure you that we are committed to resolve the issue to your satisfaction.


                      Regards,
                      Robin k
                      Hello sir
                      my mobile no is [protected] of Mumbai. I want to stop the service from 54321. so please help me. i also try to call at 121 but they didn't respond to me.
                      thank you
                      Hello Support,

                      My mobile no is [protected] MUMBAI. I want to stop the VAS service from 54321. So please help me. I also tried to call at 121 what I could hear is just new scheme and no operator to talk.I even sent sms to 54321 STOP, to stop the service for too many times but all in vain.. Please help me to get rid of this and get it soon before I switch to other service provider.

                      Rajesh Boga
                      Zenith Infotech Ltd
                      Email: rajesh.[protected]@zenithinfotech.com
                      Phone:[protected]Ext: 209)
                      DEAR SIR/MAM,
                      My mobile no is - [protected]
                      I did not opt for daily sub services for my sim.
                      But it has automatically activated.
                      I am trying to deactivate.
                      i am not able to unsbscribe the text base services.
                      Please help to deactivate the DAILY SUB SUBSCIPTION SERVICE FROM AIRTEL.
                      Every DAY RS 01 is been deducted for the stupid DAILY SUB SUBSCIPTION SERVICE.
                      Please do it on urgent basis as soon as possible.
                      DEAR SIR/MAM,
                      My mobile no is - [protected]
                      I did not opt for daily sub services for my sim.
                      But it has automatically activated.
                      I am trying to deactivate.
                      Had called customer care also.
                      They are not helping, and not able to unsbscribe the text base services.
                      Please help to deactivate the DAILY SUB SUBSCIPTION SERVICE FROM AIRTEL.
                      Every DAY RS 01 is been deducted for the stupid DAILY SUB SUBSCIPTION SERVICE.
                      Please do it on urgent basis as soon as possible.
                      THIS ABOUT FAK AIRTEL ALERTSERVICES SUBSCRIPTION SERVICE THAT IS FROM 54321.

                      Hi,

                      I neverever activated this service however it is been automatically activated and every day twice or thrice airtel deduction my balance by 7 - 7 rs means 14 or 21 rs in a day this rubbish service airtel is giving...By doing golden efforts i got the airtel prepaid no they told me to send SMS to 1210 by typing STOP so i did that and after that I received message from 1210 saying that there are no services active on your account and then also they are deduction my balance...due to this I caught in very bad situationby mistake I got locked in my room and then I tried to call my parents then there is no balance due to this rubbish thing...please look in to the matter and do the needful.My no is [protected].
                      DEAR

                      SIR/MAM,
                      My mobile no is –[protected]
                      I did not opt for daily sub services for my simcard
                      But it has automatically activated.
                      I am trying to deactivate.
                      I had called customer care also.
                      They are not helping, and not able to unsubscribe the text base services received from 54321 or 2906150.
                      Please help to deactivate the DAILY SUB SUBSCIPTION SERVICE FROM AIRTEL.
                      Every DAY RS 1.50 is been deducted for the stupid DAILY SUB SUBSCIPTION SERVICE.
                      Please do it on urgent basis as soon as possible.
                      Sir,

                      Please to deactivate 54321 service from my Airtel prepaid - [protected].
                      I never subscribed to this service and I am getting stupid SMS's. Also, I have lost INR30 from my prepaid account, which is totally irritating.

                      Please do the needful.

                      Regards,
                      Anand
                      Dear sir/madam i am airtel prepaid customer, my no. Is [protected], on my no. Automatically airtel mobile tv service got activated and from last 2 month i'm calling customer care to deactivate it but they don't deactivate it and even it get deactivate after one two days it get activate again every week 40rs deduct from my account. i'm feed up of this service, please deactivate this service and see that it won't get activate again i called customer care 100 of times but they don't help.
                      Please help me.
                      Dear sir/madam i am airtel prepaid customer, my no. Is [protected], on my no. Automatically airtel mobile tv service from 54321 got activated and from last 2 month i'm calling customer care to deactivate it but they don't deactivate it and even it get deactivate after one two days it get activate again every week 40rs deduct from my account. i'm feed up of this service, please deactivate this service and see that it won't get activate again i called customer care 100 of times but they don't help.
                      Please help me.

                      Airtel — Irritating SMS from 54321

                      My mobile No. is [protected]. I had not activated any cricket live comments. But it is irritating while receiving the cricket scores and very much annoyed they are deducting Rs.5/- automatically in our balance amount.

                      Why this network is doing like this...?

                      Even i am thinking to change my connection to other network services.
                      Hope you would act upon this immediately and do the needful.
                      dear sir
                      my mobile number is [protected]
                      i have to deactivate the 543212 audiocinema services urgently.inspite if several request to u this service is continuing unnecessarily and Rs 30 are being deducted from the account.you are requested to urgently deactivate this service
                      dear airtel team,
                      I'm using my samsung mobile device to connect to the internet with my notebook and i'm roaming most of the time.my karnataka number is: [protected]
                      i'm getting messages from 54321 at least twice a week:
                      1.Thanks for using AD-Women on Top subscribtion service from Airtel.You have been charged Rs 99.Mobile TV Watch T20
                      2.Thanks for using AD-Temtation Island subscription service from Airtel.You have been charged Rs 99.Mobile TV Watch T20
                      3.Thanks for downloading TheSims2Pets from Airtel.You have been charged Rs 99.Mobile TV Watch IPL
                      4.Thanks for downloading Shriya_Walking from Airtel.You have been charged Rs 3.Mobile TV Watch T20

                      got messages from 58888:
                      1.Thanks for downloading, claim your 2 FREE latest wallpapers/tones here: http://wap.in.samsungmobile.com/free_content.jsp

                      i called costumer service many times and txt many differnt messages to many different numbers.last week it cost me more then 400 Rs...

                      i desperately require help here, please!i can't charged my prepaid account
                      anymore, otherwise the txt shows up again taking of 99r sometimes twice a day!
                      need to fix this very soon otherwise i have to give up on Airtel.
                      thank you very much
                      This is [protected]. I am prepaid account holder. Why am I getting these stupid service sms's when I never activated them? I don't want this [protected] service at all. I want my debit amount back and deactivate this service immediately.
                      Y is this happening? even some of my friends receive messages and calls from 5432166... its really a stupid matter and a Nuisance to all. why do the service provider not looking into this matter, or is it begging in a decent manner.?
                      Deactivate 54321
                      DEAR SIR/MAM,
                      My mobile no is - [protected]
                      I did not opt for daily sub services for my sim.
                      But it has automatically activated.
                      I am trying to deactivate.
                      Had called customer care also.
                      They are not helping, and not able to unsbscribe the text base services.
                      Please help to deactivate the DAILY SUB SUBSCIPTION SERVICE FROM AIRTEL.
                      Every DAY RS 01 is been deducted for the stupid DAILY SUB SUBSCIPTION SERVICE.
                      Please do it on urgent basis as soon as possible.

                      Airtel — balance being debited without any request for activation of 54321 VAS services

                      DEAR SIR/MAM,
                      My mobile no is - [protected]
                      I did not opt for daily VAS download services but it has automatically activated.
                      I called customer care for getting it deactivated but am getting no help, and not able to unsbscribe the text base services.
                      Please help to deactivate the VAS DOWNLOAD( Some Football relatd news) SUBSCIPTION SERVICE FROM AIRTEL.
                      Every other day Rs 3/- are being deducted for the same.
                      Please do it on urgent basis as soon as possible.
                      Dear sir/madam i am airtel prepaid customer, my no. Is [protected], on my no. Automatically airtel mobile tv service got activated and from last one month i'm calling customer care to deactivate it but they don't deactivate it.
                      every week 40rs deduct from my account. i'm fed up of this service, please deactivate this service and see that it won't get activate again. I mailed and called Customer Care but unfortunately they don't help.

                      Please help me.
                      dear sir mobile no.[protected] . I have been charged Rs 1 per day and Rs 10 for some studip subscription plz stop this i hve called to customer care but they aare not helping me in any way. Plz d something as soon as possible.


                      Thank You
                      Yougesh Khandelwal
                      Ajmer
                      Dear Sir/Madam,

                      My airtell no is [protected]
                      The service Airtel TV subscription has been activated and deducted Rs 40/- twice times and I contactd the Customer care they told me that there is no such type of service activated but I got this message in my inbox.
                      This number belongs to UP West but right now I am in Gujarat and Gujarat customer care excutives are not helping methey told me that you contact the UP west customer care.
                      kindly I request to you deactivate my this services since I am on roaming and will be.
                      My alternate no is [protected]
                      and mail i.d [protected]@hotmail.com
                      Airtel customer care is worst.Executives never gives proper response.
                      Sir,

                      Please to deactivate 54321 service from my Airtel prepaid - [protected].
                      I never subscribed to this service and I am getting stupid SMS's. Also, I have lost INR30 from my prepaid account, which is totally irritating.

                      Please do the needful.

                      Regards,
                      pukhraj jain
                      Dear Sir,

                      I bought one Airtel sim on 26 Oct. 2010 from Solapur (Maharashtra Circle).
                      The Sim NO. is[protected]Prepaid)
                      but the sim has been not activated till time. This is my first sim card in my life
                      & I have many problems to connect with my relatives.
                      So, plz. start the Sim immidiately.

                      Air tel - Prepaid services — AD 54321 message- deducted Rs 50+Rs 99 for nothing

                      I recvd two SMS message dated- 17th Nov 2010, from AD54321 that Rs 50 and Rs 99 are deducted for downloading some service where I have not downloaded and any service.
                      Mob[protected],
                      This service should be banned as I saw simillar complaints from others in this site. This is pure cheating.

                      Airtel — Getting Charged with Message from AD-54321

                      I have been getting SMS Messages with the ID: AD-54321 and am getting charged Rs.10/Rs.15 for each message. Message has the text "Thanks for downloading so n so from Airtel. You have been charged Rs.15. Join GamesClub at http://gclub.in

                      I have already raised so many complaints in the customer care to stop the service. Also checked on 121 START and STOP service for active services subscribed to. No solutions is found inspite of speaking to the Supervisor/Care Center several no. of times.
                      Hi folks i got a solution, wanna know? call or sms - [protected]
                      Dear M/S,
                      My no is [protected] and [protected].I am getting 4 to 6 commercial sms per day to my both airtel numbers. I would like to deactivate this service. I receive sms from 54542 to my first no and about madhavan to my 2nd number. it disturbing my profession, I miss some of my personal sms so deactivate this service immediately

                      R.Shanmugam
                      Deputy Collector, Thiruvarur
                      Era.[protected]@gmail.com
                      I have been getting SMS Messages with the ID: AD-54321 "Thanks for using romance subscription service from airtel" even i called CC but they said you used the internet so we charge it, but i never used internet by my mobile, i am worried about airtel service because i believe that airtel is cheating and when they saw more money in my account they start deduct illegally. Airtel is cheater
                      Hello sir

                      My Number [protected]

                      Daily i am getting msg from 54321 dating serice sms where i never activated this service

                      and daily 1 rupee is cutting from

                      My main balance i request you too stop Sending Msg as soon as possible

                      thank you.
                      Deactivate 54321
                      Sir/Madam,

                      My mobile no is [protected]

                      Kindly deactive 54321 services as soon as possible. I have not subscribed this service
                      dear sir
                      my mobile number is [protected]
                      i have to deactivate the 54321 monthiy vastu services urgently.inspite if several request to u this service is continuing unnecessarily and Rs 30 are being deducted from the account.you are requested to urgently deactivate this service

                      Airtel — Receiving Sms which i never subscribed and deducting my balance

                      I am receiving sms daily from [protected]

                      "jobs on mobile service has been renewed.
                      You haave been charged Rs.1 for 1 days of service.send TIPS to 5432105and get career tips @just Re1/day."

                      I got screwed with my deducting balance Re.1 although i never subscribed this service.

                      Plz unsubscribe this unwanted sevice. Although i am registered to do not disturb service otherwise i will file case.

                      My Number: [protected]
                      Mobile no. [protected]
                      Dear Airtel Customer Care Team,
                      i want to stop the service from 54321.
                      so please help me.
                      I also try to call at 121 but they didn't respond to me.
                      I did not opt for daily sub services for my sim.
                      But it has automatically activated.
                      I am trying to deactivate.
                      Every DAY Rs. 1.50 and monthly Rs. 40 is been deducted for the SUBSCIPTION SERVICE.
                      Please do it on urgent basis as soon as possible.

                      airtel network — deactivate 54321

                      I am repeatedly asking for deactivating the ad 54321 video mob and gclub services but my complaint is not entertained..my account blance is frequently deducted..kinly solve my problem.y cel no.is [protected].
                      No response towards my complaint..

                      AirTel — Deactivate 54321

                      unwanted sms from 54321 and deductions

                      My number is [protected], I am receiving unwanted SMS from airtel 54321, My number is in DND list, Plz Stop all this nonsense. I don't want any sms from airtel. and also stop the deductions.

                      Saurabh Bharti
                      sir/madam, i, m srinivasan from chennai..i never signed in any service from ad-54321.i'm getting deducted 20rs each week in name of airtel cricket tv renewal.kindly de-activate this service and i want my cash back!! immediately!!my mobile number is [protected]
                      hi sir/madam,
                      i'm srinivasan(mobile no:[protected]).i have been deducted 20rs from AD-54321 for renewal of aitel cricket tv every week.this is the 3rd week this is happening.i never even signed up for such packages.please, de-activate this and i want my money back immediately

                      Airtel Prepaid Connection — AD-54321 getting charged for nothing

                      Hi,

                      I am getting a message from AD-54321. The Message says that "Thanks for downloading VISA from Airtel. You have been charger Rs10. Now I haven't downloaded any application from Airtel but i am getting this message continuously after every 5 mins and being charged for the service which I am not using.
                      Kindly please look into this as this is very irritating and frustrating ( Being charged continuously without using service.)
                      My mobile number is [protected]. My email address is ashish.[protected]@gmail.com

                      Appreciate your quick responce. Thanks.
                      Correction my mobile number is [protected].

                      Airtel — Deactivation of 54321 SMS

                      My Mob No. is [protected], I am receiving Cricket alert from 54321 No. , I have not subscribed to this service, every day I am loosing 3 Rs since 15 day, pease stop this and save my hardly earned money.
                      DEAR SIR/MAM,

                      My mobile no is - [protected]
                      I did not opt for daily sub services for my sim.
                      But it has automatically activated.
                      I am trying to deactivate.
                      Please help to deactivate. Please do it on urgent basis as soon as possible.
                      Deactivate 54321
                      DEAR SIR/MAM,
                      My mobile no is - [protected]
                      I did not opt for daily sub services for my sim.
                      But it has automatically activated.
                      I am trying to deactivate.
                      Had called customer care also.
                      They are not helping, and not able to unsbscribe the text base services.
                      Please help to deactivate the DAILY SUB SUBSCIPTION SERVICE FROM AIRTEL.
                      Every DAY RS.10 is been deducted for the stupid DAILY SUB SUBSCIPTION SERVICE.
                      Please do it on urgent basis as soon as possible.
                      DEAR SIR/MAM
                      My mobile no is - [protected]
                      i had mistakenly activated but i want to stop tat now..
                      I am trying to deactivate.
                      Had called to customer care nearly 20 times per week..( from 17th march).
                      They are not helping, and not able to unsbscribe the text base services.
                      i had received lot of times deactivated message from servicecentre but still paise is going for nearly 10 rupees every day is been deducted for the stupid DAILY SUB SUBSCRIPTION SERVICE.
                      i need my balance account back..do the return of my money to my number..otherwise i will stop my airtel service..
                      Please do it on urgent basis as soon as possible.
                      Dear sir/madam
                      I m prepaid customer. My airtel no. [protected], the airtel tv has automatically on my no. And from last 20 day i am calling customer care 2 deactivate this service
                      Every day 10 Rs. Deduct from my account. I'm fed up of this service,
                      Please deactivate this service and see that it won't get activate again. I called customer care but unfortunately they don't help
                      Please sir/madam help me and deactivate this airtel tv from my no.

                      Thank you
                      Shane ali khan
                      Mumbai
                      My alternate no. [protected]
                      Thanx 4 help me
                      Dear Sir/Madam,

                      My number is [protected] of Kolkata. I have been receiving annoying calls and messages from 54321 Friends chat and have been registered without my consent with some subscription. If you could please deactivate both.

                      AirTel — DEACTIVATE AIRTEL TV SUBSCRIPTION SERVICE

                      DEAR SIR/MAM,
                      My mobile no is - [protected]
                      I did not opt for Airtel TV subscription service for my sim.
                      But it has automatically activated.
                      I am trying to deactivate.
                      Had called customer care also.
                      But unfortunately, they are not helping, and not able to unsubscribe the Airtel TV service.
                      Please help me to deactivate the AIRTEL TV SUBSCIPTION SERVICE FROM AIRTEL.
                      Already RS 44 has been deducted from my account for this service from airtel.I'm fed up of this service.
                      Please do it on an urgent basis as soon as possible and, make sure that credit my money into my account.
                      airtel is making fool of customers around the globe by collecting such hidden costs. Better to change sim or service. Its the best policy. I lost aound 100 rs. in a week without subscribing any of their bakwass service. And i dont know what service is active now on my mobile.
                      Dear sir,

                      I am receiving an SMS from AD-54321on daily basis saying "You have been renewed for Subscription Video Parlou service from Airtel. You've been charged Rs.5. Latest games http://gclub.in. Please deactivate it very immediately. Even I try to call customer care so many time but I am not able to connect.

                      My mobile No. [protected]

                      Regards,

                      Govind Singh Rathore

                      Bharti Airtel — STOP SERVICE OF 54321

                      STOP SERVICE OF 54321
                      DEAR SIR/MADAM

                      PLEASE STOP ALL THE INCOMMING CALLS AND SMS FROM 54321, WHICH IS IRRITATING AND UNWANTED . I DONT BELIEVE BHARATI AIRTEL CAN REALLY DISTURB THEIR VALUED CUSTOMERS .PLEASE DO THE THE NEEDFUL.

                      MY TEL NO. [protected](Delhi region)
                      Sir,

                      Please to deactivate 54321 service from my Airtel prepaid - [protected]
                      I never subscribed to this service and I am getting stupid SMS's. Also, I have lost Rs. 30 from my prepaid account, which is totally irritating.

                      Please do the needful.

                      Regards,
                      Denzan George
                      Deactivate 54321

                      DEAR SIR/MAM,
                      My mobile no is - [protected]
                      I did not opt for daily sub services for my sim.
                      But it has automatically activated.
                      I am trying to deactivate.
                      Had called customer care also.
                      They are not helping, and not able to unsbscribe the text base services.
                      Please help to deactivate the DAILY SUB SUBSCIPTION SERVICE FROM AIRTEL.
                      Every DAY RS 05 is been deducted for the DAILY SUB SUBSCIPTION SERVICE.
                      Please do it on urgent basis as soon as possible.
                      HI,

                      My AIRTEL number is [protected], I am being charged Rs.5 everyday recently, fro subcribing to TheBigFatFree for which am getting sms from 54321 as renewal, but i dint opt for any such thing. am trying to stop this thing, but am not at all being connected to physical person rather that IVR.

                      It is very rubbish and ill-logical when am not being connected to customer care, will the illetrates who dont understand automatic messgaes??????

                      Please immediately stop my subscriotion from 54321.

                      Thanks,
                      Ramadevi
                      Sir/madam.my Mb.no [protected].everyday Rs5 is been deducted from my account balance.i also try to call at 121, but they didn't respond to me.plese solve my problem urgently and return my debited balance.
                      Dear Sir/Madam/God/Malik/Papa/Mammi ...

                      I am Airtel prepaid customer since last five year.My number [protected].I have very disappointed with airtel when deducted my account balance continuously as well as i have recharged . First time when deducted i have go to branch/ collection office /airtel care/ they told me i can not help you this is airtel bharti company matter i have called custumer care but they give no response.

                      At[protected] time 12:35:05 PM Deducted Rs.70 for 30 day Airtel TV Service activated AD-54321.
                      At[protected] time 10:13:35 PM Deducted Rs.7 for 30 days Airtel TV Service activated AD-54321.
                      At[protected] time 09:20:37 PM Deducted Rs.15 for 30 day Airtel TV Service activated AD-54321.
                      At[protected] time 8:21:14 AM Deducted Rs.35 for 30 day Airtel TV Service activated AD-54321.when i was in rooming in UP.
                      If any one STOP this stupid subscription.

                      Thank You
                      Thamman Singh
                      DELHI
                      [protected]
                      Dear sir my no is [protected].i have charged 5rs daily for games club,
                      It is activated during surfing on net.i am trying to call customer care but
                      not any response on call from a week.plz help me..
                      Deactivate 59950
                      DEAR SIR/MAM,
                      My mobile no is - [protected]
                      I did not opt for FUN PORTAL SERVICES for my sim.
                      But it has automatically activated.
                      I am trying to deactivate.
                      Had called customer care also.
                      They are not helping, and not able to unsbscribe theFUN PORTAL SERVICES.
                      Please help to deactivate the DAILY SUB SUBSCIPTION SERVICE FROM AIRTEL NO.[protected].
                      Every DAY RS 02/- is been deducted for the same SERVICE.
                      Please do it on urgent basis as soon as possible.
                      My No is [protected]
                      Requested to stop AT-AIRINF
                      "OFFERS Subscription Service from Airtail"
                      as it is started unwillingly and being deducted 1 Rs daily.
                      Thanks.
                      Regards
                      hello airtel customer care service, don't u even try to solve the problems o[censored]r customers due to worst services...i am calling u for the deactivation of service from last one week and even calling daily to deactivate this service " AA-TNARLV " for the number [protected]. It is deducted nearly 6rs/day, i am very irritating by ur customer care service... can u please stop that waste service ... even my mobile is not displaying that message too ... it displays as "invalid message. please verify the instructions clearly "... why should i follow those even i never activated those service...funny thing is my mobile doesn't have a GPRS r even a WAP too ... lolz airtel care
                      My Mobile no is [protected].
                      I am often receiving msg " Invalid message. Please verify the instructions." from AT-TNARLV
                      Pl help me to know the instructions.
                      Helpful
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                        R
                        rohitash patel
                        from Surat, Gujarat
                        Dec 3, 2011
                        Resolved
                        Report
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                        Resolved

                        Address: Hanumangarh, Rajasthan

                        MY SIM TEMPORARY CLOSED BUT NOT OPNED
                        Dear,sir/madam
                        mera vodafone ka number main main port kar k airtel main port kiya tha jo ki mian kuch dino se out of state jane k karan use nahi kar paya par jab main vapas rajasthan ghar aaya to maine apna mobile sambala to mera number sim card registration fail likha hua aa raha hai maine apne document bhi dubara de diye par mera number abhi tak start nahi hua maine yaha k RTM se bhi bat ki unohane kaha ki aap ka number start ho jayge par aaj tak mera number start nahi hua main ek mahine se paresan ho raha hu please aap mari kuch halp kare
                        mera number hai jo band hai :-[protected] sim number[protected].
                        please sir/madam aap mera number please start karye muje kafi dikat ho rahi hai please
                        my presant mobile no [protected]
                        Rohitash patel
                        The.Bhadra
                        Dist.hanumangarh
                        Aug 13, 2020
                        Complaint marked as Resolved 
                        MY SIM TEMPORARY CLOSED BUT NOT OPNED
                        Dear, sir/madam
                        mera vodafone ka number main main port kar k airtel main port kiya tha jo ki mian kuch dino se out of state jane k karan use nahi kar paya par jab main vapas rajasthan ghar aaya to maine apna mobile sambala to mera number sim card registration fail likha hua aa raha hai maine apne document bhi dubara de diye par mera number abhi tak start nahi hua maine yaha k RTM se bhi bat ki unohane kaha ki aap ka number start ho jayge par aaj tak mera number start nahi hua main ek mahine se paresan ho raha hu please aap mari kuch halp kare
                        mera number hai jo band hai :-[protected] sim number[protected].
                        please sir/madam aap mera number please start karye muje kafi dikat ho rahi hai please
                        my presant mobile no [protected]
                        Rohitash patel
                        The.Bhadra
                        Dist.hanumangarh
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                          K
                          kirti17
                          from Mumbai, Maharashtra
                          Dec 3, 2011
                          Resolved
                          Report
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                          Resolved

                          Address: Maharashtra

                          Location: Mumbai, India

                          debited my account on Dec 2, 2011

                          Deduction of money without approval
                          My airtel prepaid no. is [protected]. 23rd November 2011 time is 8.45 pm Maine 198 dial karke pucha tha ki hello tune jo activate hain wo kab expiry honewali hain to muze bataya gaya ki 30th Dec 2011 ko khatam hogi iske bad miane usko bola ki ap udher comment likho ki muze 30th Decmber ke bad hello tune deactivate karan hain lekin mam ne bola ki hum aise nahi kar sakte to Maine bola thik hain main phir tabhi phone karungi.
                          lekin 2nd December ko mere account se 60rs debit kiya without my permission & no any idea for this. Maine 2nd decmber ko 4/5 bar customer care main phone lagaya but koi resposne nahi mila. Muze bataya gaya ki apka advance main 60rs cust kiya hain but kya ap muze batoge ki ap kabi advance main hame recharge karke dete ho???????????? no...& impossible ... Aj bhi Maine customer care ko phone lagaya but no response i wnat my 60 rs in my account & stop this service immediately otherwise i will take action AIRTEL
                          Please help me,
                          all Mumbai kar dekho AIRTEL KAISE LOGOKO LUTOTE HAIN
                          JAGO GRAHAK JAGO


                          KIRTI KHANDEKAR
                          Mobile:[protected]
                          Aug 13, 2020
                          Complaint marked as Resolved 
                          company has fraudulantly debited my account by falsely stating that some service called VAS PACK99 HAS BEEN ACTIVATED at my request and my account has been charged -no DEBITED DIRECTLY BY RS 99.This is daylight robbery.I never asked for any such service and am left helpless! Is there no control on their innovative ways of looting the customers? SHAME BE ON AIRTEL.

                          Airtel — Debiting my prepaid account

                          I am facing too many problems with Airtel. I have a prepaid account on my mobile phone [protected]. Two days back the balance was Rs.151.45, and today when I checked, the balance is Rs.121.45 (reduced by Rs.30). I have no knowledge as to why Rs.30 has been debited from my account. I request that suitable action be taken against Airtel, and demand that they credit my account with this Rs.30 that has been wrongly debited from my account. I wish to state that in the past I have never checked the balance in my account, and have probably been cheated by Airtel many times.
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                            Saunak Bhattacharyya
                            from Chennai, Tamil Nadu
                            Dec 3, 2011
                            Resolved
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                            Resolved

                            Address: Chennai, Tamil Nadu

                            from: saunak bhattacharyya [protected]@gmail.com
                            to: [protected]@in.airtel.com,
                            dthnodal.[protected]@in.airtel.com
                            date:Sat, Dec 3, 2011 at 12:29 PM
                            subject: Cheating and Worst Service from Airtel DTH Tv
                            Hello Customer Care Team and Mr. Joseph,
                            This morning I received an SMS from AD-TVSrvce that my complain nos. 14159081 and 14179519 has been resolved. In reality, the problem persists and has not been resolved.
                            No engineer visited my home. How can the problem be resolved automatically when you have provided me a faulty and old set-top box?
                            Moreover, you are deducting my daily DTH TV charge. For the past three days, due to your callousness and bad service I was not able to view the TV. Why have Airtel turned as cheaters? Instead of deducting the money from my account, focus on customer service and provide a proper set-top box immediately..
                            Request you to provide me a proper and working set-top box ASAP, as I have already paid the money for the box.
                            Regards,
                            Saunak Bhattacharyya

                            On Sat, Dec 3, 2011 at 12:08 PM, <[protected]@in.airtel.com> wrote:
                            Dear Mr. Bhattacharyya,
                            Thank you for writing to airtel digital TV.
                            This is with reference to your e-mail regarding STB issue.
                            We would like to inform you that as per our telephonic conversation with you on mobile number [protected] dated: 03/12/2011, we have forwarded your request to concerned team and you would be contacted at the earliest.
                            Your complaint number for the above issue is 14179519.
                            We look forward to a long and fruitful association with you.
                            Regards,
                            Jayson Lartius
                            airtel digital TV

                            saunak bhattacharyya <[protected]@gmail.com>
                            12/02/2011 08:31 [protected]@airtel.in, dthnodal.[protected]@in.airtel.com
                            Cc: dthnodal.[protected]@in.airtel.com, dthnodal.[protected]@in.airtel.com, dthnodal.[protected]@in.airtel.com, dthnodal.[protected]@in.airtel.com, dthnodal.[protected]@in.airtel.com, dthnodal.[protected]@in.airtel.com, dthnodal.[protected]@in.airtel.com, dthnodal.[protected]@in.airtel.com, dthnodal.[protected]@in.airtel.com, dthnodal.[protected]@in.airtel.com, dthnodal.[protected]@in.airtel.com, dthnodal.[protected]@in.airtel.com, dthnodal.[protected]@in.airtel.com, dthnodal.[protected]@in.airtel.com, dthnodal.[protected]@in.airtel.com, dtnodal.[protected]@in.airtel.com
                            Subject: Complain against Engineer for Bad Behaviour and No Service

                            Hello Customer Care team and Mr. Joseph,

                            My Customer ID is [protected]. I am an Airtel DTH customer for the past 2.5 years.
                            Since the last two and a half days, my family cannot view the channels on the TV. I had raised a complain on this with no. 14159081. Today afternoon, in my absence an engineer named N. Manikandan (Engineer Id: FESE-02, Mobile no. is [protected], [protected]) visited my house and replaced the set-top box. Even after that my mother could not view the channels, but Manikandan assured that if we recharge by INR 350 - the problem will be solved. My mother refused to sign on the 'charge slip'. He forced my aged mother to sign on the paper.

                            On my return, I raised another complain (no.[protected] as my problem was not solved even after recharging with INR 400. Manikandan visited my home again in this evening and told me that replaced set-top box was is an improper one. He even refused to keep my old set-top box, as I was able to view at least few channels by using it. On asking the reason behind not testing the set-top box before installment, he said he can speak only Tamil. I don't know Tamil.
                            This man is very wicked as he was speaking to me in English for the last five hours. He started behaving rude and made bad gestures to me and my family. Please register my complain against him. Firstly he is not technically skilled. Next he cannot behave with a women. Finally he should be fluent in either English or Hindi (and not be over smart).
                            Don't send Manikandan further, as I am scared of him and not clear of his intentions. I will not allow him to my house and will call the police immediately. Joseph sir, I tried calling you at[protected] but it said that the no. is not functional. Thus I am totally frustrated by the service from Airtel DTH.
                            Request you to provide me a proper and working set-top box ASAP, as I have already paid the money for the box.
                            Please send an engineer who is not fraud, techically sound and understand Hindi or English.
                            Regards,
                            Saunak Bhattacharyya
                            Aug 13, 2020
                            Complaint marked as Resolved 

                            Airtel DTH TV — No installation and Not returning Money

                            Dear Sir/Madam,

                            This is Ravikiran.K, I have ordered for a Airtel DTH on 16th November through IVR and the sales guy has promised the installation on 17th in Bangalore. But i have got a message that i would get the installation on 5 th of decemeber after almost 30 follow up calls. And I requested for the cancellation of the DTH and have asked my money 1590 into my credit card, I have sent mail to [protected]@airtel.in, but i haven't got any reply.

                            This is my consumer Number : [protected].

                            The below is the cancellation service request number: 4518908

                            I want to get my money back and want to fight legally with Airtel for the pathetic service and rude behavior of the customer care people.

                            Request you to please help me in this regard

                            Thanks,
                            Ravikiran.K,
                            [protected]

                            Airtel DTH TV — setup box not working for 3 days

                            Hello sir/madam

                            CUSTOMER ID-[protected]

                            This is the issue with the setup box and it is not working for quite 3 days and i have been complaining the customer care for 3 days and they have not been looking into this matter. this is really annoying and i have even email to the concerned department and they too have not replied to my mail... Please help me this is really getting frustrated and i have been with airtel for past so many years and it was just working fine but since till 3 days it just not working....I am really hurt by the kind of service provided by you....

                            I would request you to please look into this matter


                            Thanks

                            regards

                            mohinder singh

                            [protected]/[protected]
                            Very true, Airtel DTH is the worst service provider
                            Very True
                            Hello Mr. Ranga,

                            It was great to see your comment after 5 days. Where was you and your team between Dec 1 to Dec 3? Now you write for damage control.
                            I have posted about your filthy service on my LinkedIn and facebook account too.

                            I assure you the next time, I will not complain but take a local cable connection. The service from them is swifter and better than Airtel DTH. Atleast they don't cheat.

                            Regards,
                            Saunak (A dis gusted Airtel DTH customer)
                            Dear madam,
                            I want to recharge my airtel dish tv by debit card. But in the processing of payment transaction encountered. Finally my airtel dish tv not recharged. My money also debit in your account so kindly help me .
                            Thanks & regards
                            govind sharma



                            Mob-[protected]

                            Airtel DTH TV — sat-2 connection

                            i was gave the first complaint to company to change the direction from sat 1 to sat 2 on date: 27/3/2012. since i am giving the request to change that but the company is not solving my problem.. plz take the action on that company..
                            thanking you sir
                            plz take the action on that company
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                              vasu_sathee
                              from Mumbai, Maharashtra
                              Dec 2, 2011
                              Resolved
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                              Address: Vellore, Tamil Nadu

                              dear sir,
                              i have taken an airtell mobile post paid connection mobile no.[protected] relationship no.[protected].
                              paneerselvam.s
                              no,19, nehru st
                              chennai salai
                              tharapadavedu
                              katpadi
                              632006
                              kindly change it to my cousin brother name

                              satheesh.j
                              no,17, 7th east main road
                              gandhi nagar
                              vellore 632006
                              Aug 13, 2020
                              Complaint marked as Resolved 
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                                Mohammed Abdul Waheed
                                from Mumbai, Maharashtra
                                Dec 2, 2011
                                Resolved
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                                Address: Hyderabad, Andhra Pradesh

                                Sir / Madam,
                                I made payment of 50 through my icicibank internet banking on 01-Dec-2011. I got message that Transaction recharge for Rs.50 for hyderabad number [protected] due to this package not subscribed to your account. contact customer care. I called to customer care they ask my number to get back to me but i didn't received any call from them till then. And amount has deducted from my bank account.
                                I would like to inform you that this amount recharge i have been doing past 4months and this is not for the first time.
                                Please find below transaction reference:
                                Bil/[protected]/Airtel Recharge/910927

                                This only reference i had for my transaction which i made.
                                So, kindly go throw my complaint and try to resolve as soon as you can.
                                Regards
                                Mohammed Abdul Waheed
                                Aug 13, 2020
                                Complaint marked as Resolved 
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                                  Neha112
                                  from Delhi, Delhi
                                  Dec 2, 2011
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                                  Address: South Delhi, Delhi

                                  Dear Concerned airtel officer


                                  This is for your information please, i have purchase new airtel prepaid sim no. [protected] dt 16.11.11,submitting of all necessary document and passport size photograph from jai mata di communication - shop no. 8,retailshop of sim card, sanwal nagar,andrewjganj,new delhi-49. And incoming and outcoming secvice hasbeen start within 2 hours. i m continueing using my sim card and recharge with rs. 62 msg voucher.One day i have recieved msg frm airtel to submit my documents than i remind to retail shop keeper, he said i have already sent to airtel office.But my incoming and out going service is closed dt 30.11.11. so many times i remind to retail shopkeeper and already talk to customer care of airtel but i haven't get response. i have more trust on airtel.

                                  kindly go though my complaint and start my incoming And outgoing services with immediate effect.

                                  your early action is highly appriciated.

                                  Regards
                                  Neha Sharma
                                  [protected]
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                                    saidasan
                                    from Bengaluru, Karnataka
                                    Dec 2, 2011
                                    Resolved
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                                    Address: Bangalore, Karnataka

                                    I am customer for Airtel for past three years having the fixed landline of 40976005, I was using a plan with monthly rental of Rs.1099 with 4 Mbps, now I need to migrate the existing plan to a plan which is having monthly rental of Rs.649 with 2 Mpbs. My billing cycle is every 5th the month. I just called to Airtel customer care to migrate the plan on 2nd Dec 2011, but Airtel Customer care says, we cannot migrate immediately, we can migrate only on 5th of Jan and you will get the bill for 649 on the month of Feb 5th.
                                    It means that I need to pay Rs.1099 for the month of DEC and they do not have pro rate migration facility.

                                    This is really rediculas, even if you dont want the Plan, you are bound to pay the money. With this way airtel is making lot of money from the customers. So I really advice customer not to go for Airtel connetion in future. Airtel has very very bad service, they are not a real service providers, they are money makers.
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
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                                      shardaharsh
                                      from Delhi, Delhi
                                      Dec 2, 2011
                                      Resolved
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                                      Resolved

                                      Address: Kurukshetra, Haryana

                                      Dear Sir

                                      This is to inform that I am a student of NIT(National Institute of Technology) Kurukshetra, and currently reside there in the hostels. Here the connectivity of Airtel is poor. We cant connect to other Airtel users as well as the other telecom services too. Neither can we receive calls from either.

                                      We have a persistent problem here because of which students(including myself) have to shift to other telecom serivices to ensure continuous connectivity.As Airtel lives up to it reputation, we would still like the company to look into the matter, maybe built an Airtel Tower nearby so that it doesnt loses its customers. Also Kurukshetra is a hub of colleges and hence there are so many customers here.

                                      Thanking You

                                      Harsh Sharda
                                      (a bonafide student of National Institute of Technology, Kurukshetra)
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
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                                        G
                                        gopia
                                        from Mandleshwar, Madhya Pradesh
                                        Dec 2, 2011
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                                        Address: Chennai, Tamil Nadu

                                        i have taken the pre paid Sim Number is [protected].But,i had paid ~ rs.3299/-- paid for 2 months which is not having any details of phone calls by me.Due to sudden increase of pay bill i have decided to close prepaid and buy post paid Sim.
                                        So, i had 2 to 3 times went to airtel show room in porur and said about the closing of my airtel number and taking the post paid Sim. they told that net not functioning and here it is not possible to do.and also finally amount settled.Now I bought a new post paid Sim seperately.But without using last ~45 days,suddenly one of subscriber called and asked for bill payment of rs.760/--.for the pre-paid Number.
                                        It is really hurting to me.

                                        KINDLY INTERFERE THESE ISSUE AND SOLVE.

                                        Regards..,
                                        A.Gopi
                                        [protected]
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