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Airtel Complaints & Reviews

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Updated: Dec 22, 2025
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S
Sujith Pillai
from Bengaluru, Karnataka
Nov 12, 2011
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Address: Bangalore, Karnataka

Hello,
Airtel Number: [protected]_kk
I'm subscribed to 2MBPS unlimited usage plan.My internet speed was downgraded to 256 kbps on reaching the usage limit of 20 GB on 15th of Oct,2011.I have also raised a service request to change my plan to high bandwidth usage limit of 30 GB/ month, that is offered for the same cost under a new plan.I was assured to get the 2MB/30 GB as on 11 th of Nov 2011 as my new billing cycle commences.But till the date I continue to get the speed of 256 kbps only.The bill last billing cycle is already generated and the new cycle is started.On calling 198 complaint number, I was asked by Mr.Sandesh to clear the browser tab and delete the temp files. As I have done these measures several times,i requested him to raise a service request to check the issue, however he refused to do so and confirmed that I'm getting 2MBPS.How ever the speed test on http://speedtest.net/ shows a down load speed of 200 kbps and same on http://speed.airtelbroadband.in/ shows 280 kbps.Screen captures are attached as separate files.Please do the needful to restore the service ASAP.
Thanks,
Sujith
+2 photos
Aug 13, 2020
Complaint marked as Resolved 
Response from 121,

Dear Customer,

Thank you for writing to Airtel.

We are unable to process your request as the your Airtel fixedline number along with STD Code is not mentioned any where in your email or the fixedline number
mentioned is incorrect hence we request you to resend the mail with correct number.

For any Fixed line and broadband related assistance, please send an email to [protected]@airtel.in mentioning Airtel Fixed-line number along with STD Code in the
subject of the email.

For any Mobile number related assistance, please send an email to [protected]@in.airtel.com mentioning your ten digits Airtel Mobile in the subject of
the email.

Warm Regards

Airtel Customer Service
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    Nakul Kathrotia
    from Ahmedabad, Gujarat
    Nov 12, 2011
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    Address: Ahmedabad, Gujarat

    I ported my number from Vodafone to airtel thinking that ill get satisfied services. I then activated my blackberry services on 31st October 2011 and up till yesterday that is 11th November 2011 it was all working fine. But all of a sudden I am not able to send or receive messages, mails or anything else which has hampered a lot of my work as of now. I already talked with the executives at airtel who told me to call at [protected]. But this is the funny part because when i tried calling that number this is the response I get - "Welcome Airtel, Your number is not valid to access this service so kindly call on 121 for more information" and then i did call on 121 also where i again talked with the airtel executive who told me that the system showed that everything was fine, and ill have to call at 7070 number only to get it resolved. Now I am in no where between as airtel says to call on that number and that number is not responding so what am I supposed to do. I really dont think that customers are left like this before so cant stop my self saying this - "Vodafone customer care services are far better than that of Airtel". Kindly resolve the issue as soon as possible.

    Thank You,
    Nakul
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      chetna2gupta
      from Jaipur, Rajasthan
      Nov 12, 2011
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      Address: Rajasthan

      I am an Airtel customer for past 5 years,carrying a prepaid no. [protected].

      Recently I bought blackberry phone and went to Airtel Relationship centre (Sodala,Jaipur) for activation of blackberry services. To my disappointment its been over a week my Blackberry services have yet not been activated.

      Customer Care Executives are least bothered to respond and Nodal Officers(Ms. Jyoti) are also not paying attention to my problem and they have been taking this very lightly stating that there are some technical problems.

      I am really disappointed by the kind of response Airtel is giving, since this was not expected out of a company like Airtel.

      I request you to kindly look into the matter ASAP else I will be forced to change the network services.

      Thanks
      Aug 13, 2020
      Complaint marked as Resolved 
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        R
        radhey shyam rangila
        from Tral, Jammu and Kashmir
        Nov 12, 2011
        Resolved
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        Address: Agra, Uttar Pradesh

        I am having airtel connection no [protected] and internet is also being used on it aftre taking extra Rs 98/ recharch for one months basis . I recharge on 10th nov 2011 at 16:03vide trans Id no.[protected] with Rs98/& getting message for 1Gb from airtel ,vilid up to 9th dec 2011. inspite of recharge of my mobile for gprs from airtel on 10th nov.as stated above. Rs 98/ has further deducted from my existing balace.of mobile on 11th nov. than I contacted on custmer care no.198 to mr Rajan singh mr /ursram etc and any sr executive of there is not ready talk me and they are not accepting the deduction of Rs98/ from my balace and not ready to refund my money of Rs 98/ .even now on .198 not body is ready to hear my complain they are diverting my call to any others. I request to get the refund my money of Rs98/ from airtel.& instruct them to co- oprate with our custmeres carefully.


        Radhey Shyam Rangila
        Aug 13, 2020
        Complaint marked as Resolved 
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          R
          rohswa
          Nov 12, 2011
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          Address: Chennai, Tamil Nadu

          Hi,

          My name is amala, whenever i call chennai customer care for support and if it ends up in supervisor calls , the associates hung up on me , without transferring the call , this is not happening for the first time, i have to call them again , if they see my records they simply place me on hold , even yesterday when i called them for support an associate called sudhakar hung on me, when i asked for supervisor , i do hear associates shouting and yelling at customer's by placing on mute , is this the customer service you are providing for your valuable customers , and do you think whether it will create a good image for airtel among customer's, please do internal audits and check how your associates are responding,, next time if the same thins happens , i am gonna record the call and play it through media , to show the real face of the customer's.....what kind of action is airtel going to take against their worthless associates ?????????????????????????????????
          Aug 13, 2020
          Complaint marked as Resolved 
          network. never get connected to Customer care. should be banned in india.
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            R
            rohswa
            Nov 12, 2011
            Resolved
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            Address: Chennai, Tamil Nadu

            Hi,

            MY name is amala, my incoming and outgoing calls are barred for thee 6 the time in theese 3 monthes > whenever i call air-tel customer care in Chennai , thee associates say theat theey are barring my calls for telephonic verification , i just wanna know for doing telephone verification , why theey have to barr customer's calls , is theere a valid reason for theat , i have spoke withe jai shankar , sudhakar , from air-tel Chennai location , i have received thee worst customer service from theem , if a customer is calling for assistance theeir duty is to assist theem , not to argue or fight withe customer's , i do believe theat theese calls are recorded for internal audits , whenever i ask thee reason why theey are barring my calls , theey say it is for telephonic verification, i don't know how theey verify by barring a customer's call , does it make any sense, many time , theey have taken charged re 1 for local calls , when i have booster pack of 250 rs, please go ahead and change thee process , please do call thee customer's and intimate theem before barring theeir calls , i have submitted my documents and proofs to theree different air-tel showroom in thee past-theree monthes , still i don't know why theey have to barr my calls , theis has to be escalated , please working for air-tel customer care in Chennai are thee worst , theey are so rude to customer , theink if a lay man is calling for assistance for thee same issue , do theey what is telephonic verification , i feel theey must we very rude to theem to , stop giving reasons to customer's and start fixing theeir issue , don't make theem irate and ask for supervisor , if i have to approach an manager to fix my issue , theen should do we have associates in customer care help desk, theis issue has to escalated to thee highest level , proper action has to be taken for theis ............

            Airtel has a good name , please don't spoil it because of poor customer service,,,,,,, remember theere are many competitors in theis world ....if thee customer service level is not good theen even thee survival will be very tough !!!!!!!!!!!!!!!!!!!!!
            Aug 13, 2020
            Complaint marked as Resolved 
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              O
              ompalsingh
              from Hisar, Haryana
              Nov 11, 2011
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              Address: Sonipat, Haryana

              I made a request to Airtel custmore care for call details for the month of october 2011 which i made from cell no.[protected] and which is on my name. On there demand i made sms of all details which they required on dated 01/11/2011. Airtel customer care charged 50 rupees and deducted from my prepaid account on same date for call detail charges. ( sms received fm cus. care i.e. as per your request no. ribil[protected] kindly noteitemized bill for your mobile has been emailed) But after that on my repeated request to airtel customer care centre i am fail to get call details on my e mail id i.e. [protected]@gmail.com . according to airtel customer care centre i was to get call details on my e mail id within 6 hours after deduction of essentila charges i.e. Rs. 50.

              Now i have no hope from airtel to get any details and support as i talk to their nearest relationship centrea and talk to their harayana nodal officer at chandigarh. After their promises i have not received any fruitful results.

              On above it is requested that matter be taken up with bharti airtel for harrashing his customer for providing a small information and which is not free of cost. My details are as under:-
              Aug 13, 2020
              Complaint marked as Resolved 
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                G
                gopal9634
                from Anand, Gujarat
                Nov 11, 2011
                Resolved
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                Address: Uttar Pradesh

                dear sir,madom

                my name is shashi bhoosan mishra, mo. no.[protected].maine[protected] ko apne no. par 118 ka tarrif recharge karwaya.jis se meri call rate 5:00 PM to 10:00 PM 50 paise aur baki time me 30 paise ho jani thi lekin meri call rate change nahin hui.[protected] ko maine iski complaint 121 costumar care pe ki jiska SR no.CUIVR[protected] hai.iske baad[protected] ko mere no. pe sms aya"your service request no..CUIVR[protected] related to 121 IVR concern has been resolved".lekin aaj tak mere no. pe call rate 60 paise par minit hai.custumar care ko call karne par wo koi response nahin de rahe.aur is pireod me mere lagbhag 300 Rs ka loss ho gaya.so plz sir,halp me.(plz mere 2nd no. [protected] pe contect karen)

                shashi bhooshan mishra
                braham nagar auraiya(U.P)
                mail [protected]@gmail.com
                Aug 13, 2020
                Complaint marked as Resolved 
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                  nrs2011
                  Nov 11, 2011
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                  Address: Pune, Maharashtra

                  I am having Airtel connection, mobile no. [protected], since last two weeks my mobile signal were gone after confirming from airtel in Maharashtra they said I have to submit document again. I don't know why as this number was working since three years and suddenly stopped. if they want any documents they must inform on phone one week before. As I am not in maharashtra then how I can submit & it is difficult to receieve calls as same number is given to many persons. Pl do the needfull.
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                    J
                    joseph spelman mennezes
                    Nov 11, 2011
                    Resolved
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                    Resolved

                    Address: Mumbai City, Maharashtra

                    I, JOSEPH SPELMAN MENNEZES, HAVING AIRTEL PREPAID CONNECTION NO.[protected]. AT PRESENT AT DUBAI FOR SHORT VISIT. ON 8.11.2011 I ASK MY COLLEGUE TO RECHARGE FOR RS.500/- AT INDIA. AFTER RECHARGE, I GOT CONFIRMATION OF BALANCE AMOUNT OF RS.499.90. IMMEDIATELY I CALLED [protected] AND CHECKED THE BALANCE WHICH IS SHOWED RS450.90. THE NEXT DAY ON 9.11.2011, I WANT TO CALL INDIA BEFORFE THAT I CHECKED MY BALANCE WHICH IS SHOWED RS.49.90 ONLY. WHERE THE REMAINING AMOUNT IS GONE. I THEREFORE REQUEST YOU TO PLEASE LET ME HAVE DETAILS OF OUTGOING AND INCOMING NUMBERS. MY E-MAIL IS : [protected]@yahoo.co.in or [protected]@gmail.com.

                    I hope you may be clarified my doubts.
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    Hello i want the details of my number from 1/03/09 to 06/04/09 both incoming and outgoing and the number is [protected] it is very urgent for any type of conformation please call on my another number [protected] which is also active by my name please do the needful it is the matter of love
                    Respected Airtel management.
                    Sir, I got lot of wrong calls and missed calls to my Airtel number.One and half month back i lost my Airtel mobile in my hostel.My number was used by other persons.May i want to know the details of them by using their incoming and outgoing calls list.
                    Please send me the incoming and outgoing calls list of my number from last 2 months.Please send me the calls list of my number to my mail id as early as possible.
                    My Airtel Prepaid account number is [protected]
                    My email id is:[protected]@bhelrpt.co.in

                    Thanking you sir.
                    Yours sincerely,
                    D.KRISHNAVENI
                    Respected Airtel management.
                    Sir, I got lot of wrong calls and missed calls to my Airtel number.One and half month back i lost my Airtel mobile in my hostel.My number was used by other persons.May i want to know the details of them by using their incoming and outgoing calls list.
                    Please send me the incoming and outgoing calls list of my number from last 2 months.Please send me the calls list of my number to my mail id as early as possible.
                    My Airtel Prepaid account number is [protected]
                    My email id is: [protected]@in.com

                    Thanking you sir.
                    Yours sincerely,
                    D.Krishnaveni
                    gtng blank calls
                    evry day one rupes cat but why plz tell me
                    i know about my no. detail.
                    My name Abhishek singh
                    mobile no:[protected]

                    every month i loss Rs 20 from my A/c .The no is 64611020. it show massage some thing like this
                    Thanks for usuing
                    (subscriptions taxtBased services)subscriptions service on Airtel
                    WAP you've been charge
                    Rs 20. Enjoy http://gclub.in

                    can u help me out of this
                    hope u do the need full

                    thank u
                    Dear sir,
                    Plz give the inpormation for this nomber [protected], this nombers details plz send th this email id: [protected]@yahoo.com plz i request sir
                    dyftyj
                    plz give the inpormation for this number [protected] details plz send this email [protected]@yahoo.in
                    this num [protected] details incoming and outgoing call
                    sir
                    send me my id details [protected] add and name my id
                    this nombers details plz send th this email id: [protected]@gmail.com plz i request sir
                    [protected] this nombers details plz send th this email id: www.[protected]@gmail.com plz i request sir
                    Respected Airtel management.
                    Sir, I got lot of wrong calls and missed calls to my Airtel number. may i want [protected] this number details. my number is [protected]
                    Dear Sir,

                    Please send me all the detail of my cell phone details because there are so many miss call of bad sms are reciving now a days.my Cell phone no is [protected]


                    thank
                    sir
                    [protected]

                    the number is registerd to shakunta sharma
                    and father name is P.S. SHARMA
                    this is a fraud person and run away with take of my money
                    but i have no address of this person
                    please provide me address of this person in jaipur..please
                    please send me my no detail on my e mail id
                    my no [protected]
                    my no detail
                    plz information this num sir plz [protected] plz send this id details [protected]@gmail.com
                    mera number se bahut paisa kat raha hai. e-se sudhariye.
                    respected sir,
                    iam syed azhar mohiuddin, , , , juz i want a detail of an airtel number ..some one trying to make fool by messaging me..i could not know about his identity when i asked him to say the name hi didn't say me . plz provide me his details ...the persons number is [protected]...do the need ful.. waiting for u r responce.my number is [protected]
                    sir i got lot of wrong calls from the airtel number [protected] could u please mail me the details of the number[address, name]
                    please send me details as soon as possible
                    MY NUMBER [protected]
                    ANY WEHE CALLING ON THIS NUMBER BUT[protected] CANNOT CALL THIS NUMBER PLS HELP
                    Respected Sir

                    This is Lakshmi i got wrong calls wrong msgs from this no [protected] sir plz send me the address to

                    My Brother email id [protected]@yahoo.com asap

                    Thanking youSir
                    Sir I Got Lot of wrong calls from the number [protected] please sir you mail me the details of the number address, Name.
                    my email ID (rahul.[protected]@rediffmail.com)
                    sir i got lot of wrong calls from this airtel no [protected] could u plz mail the details of the number [name address]
                    my id [protected]@gmail.com
                    [protected] this number details plz send this email id ([protected]@gmail.com) plz request sir,
                    please send me my no detail on my e mail id
                    i want my prepaid call history and sms details, my no is [protected]
                    SIR I GOT OF WRONG CALLS FROM THE AIRTEL NUMBER [protected] COULD U PLEASE MAIL THE DETAILS OF THE NUMBER(ADDRESS, NAME)
                    [protected] whose this mobile no.this no missed me more offen
                    Sir, I got lot of wrong calls and missed calls to my Airtel number. may i want [protected] this number details. my number is [protected]
                    please sir help me urgent THIS number address details [protected], pls contact me my number[protected], [protected]. E-mail: [protected]@yahoo.com and [protected]@elconsindia.com
                    Dear Sir,
                    Please send me call details (Incoming and outgoing )of my prepaid airtel number on my email id : [protected]@gmail.com asap.

                    Regards

                    Deepak
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                      A
                      Archana Hebbar
                      from Noida, Uttar Pradesh
                      Nov 11, 2011
                      Resolved
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                      Resolved

                      Address: Karnataka

                      Dear Sir/Madam,

                      I would like to file a complaint against B.G. Manjunath Reddy, Business Development Officer of Bharti Airtel Limited, YMCA Bldg. Millers Road, Benson Town, Bangalore - 560046, for providing false information knowingly regard availability of a Broadband connection for myself, Mrs. Archana Hebbar, residing at 2303, Anriya Grienberg, Judicial Layout, Yelahanka, Bangalore 560065.

                      After collecting copies of necessary documents, which are highly confidential, two photographs, and a cheque for Rs. 1,299.00 drawn on SBI, SPB branch, Bangalore, dated 4 Nov. 2011, for an Airtel Broadband connection at my above residence, Mr. Manjunath Reddy promised to provide me a connection on Monday 7 Nov. 2011. However, by late evening on Monday, I still didn't have a connection. Numerous phone calls to Mr. Reddy were ignored by him. Therefore, I called airtel customer care on Tuesday, 8 Nov. to enquire about my connection with my application No. 295952. To my dismay, Mr. Manjunath Reddy had given false information to airtel that it was not possible to give a broadband connection at my building; even though he is perfectly aware that it is possible to give 30 more airtel broadband connections at my apartment building.

                      Mr. Reddy has not contacted me or received any of my calls since Monday, and after providing false information about non availability of a broadband connection and having my application rejected by airtel he has refused to even respond to his colleagues' inquiries in the matter..

                      The motive for Mr. Reddy's dishonest action causing an innocent customer extreme anxiety, and unfair denial of service can only be guessed. However, an employee such as Mr. Manjunath Reddy is a liability to any organisation he works for, and if not checked at this stage, might commit more serious acts of dishonesty and corrupt use of any power he may have.

                      I request the concerned authority to immediately rectify the situation by providing me with a broadband connection, and taking serious action against Mr. Manjunath Reddy.

                      Thank you.

                      Archana Hebbar
                      Aug 13, 2020
                      Complaint marked as Resolved 

                      Airtel Broadband Services — broadband connection denied

                      really frustated of air tel services, i belive BSNL is doing better services than airtel. i have been waiting for morethan one month for a broad band connection. still i have nt got it. they canclled my enrollment with out my notice and when i asked after 20days they are telling your registration is cancelled with out my approval. and again they are rebooking the same, after that also they didnt took interst in the connection. its really making me wonder if a private company is acting like this in this exsiting competion market. i dont where airtel will be in future?
                      kindly take serious action to stream line the procedures in future to avoid such a worst caompalint from the customers.
                      .My Application number is: BLR-BA0122060
                      Rameshbabu
                      Itc Infotech BLR.

                      Airtel Broadband — Billing / False Information act Application

                      I am Airtel Broadband user who recently took a connection effective 30th Nov,
                      2010.My username is [protected]_mh (Application No. RSM 269293). I had made an payment of Rs500/- as advance rental at the time of application which has been debited from my bank account.

                      At the time of filling the application form on 27th Nov. 2010 your sales agent
                      told me that my plan charges would be 499 unlimited 512kbps / month.I have the xerox copy of the application form submitted which clearly mentions that plan would be 499 unlimited.

                      To my surprise when I called the customer support to register a complaint
                      regarding the insufficient speed, your customer support mentioned that my plan is 699 unlimited 512kbps/month. I tried telling him about the information given to me by your FSO. But he gave a deaf ear and asked me to send a mail explaining my discomfort. He mentioned that he will not be able to help me. He has taken a connection cancellation request - 358406.

                      It seems that its the policy of your firm to deceive the customers like this. I
                      have made the biggest mistake by opting for Airtel.

                      My plan is not the same as it was promised to me. The speed of connection is never more than 400-425kbps. Checked numerous times at the speed meter on airtel webpage.

                      I have been given a telephone connection without an instrument. The
                      installation guys asks me to pay him for the instrument.

                      I had to procure a modem for the connection by paying extra money.

                      Request you to cancel my connection as I dont want to have any relationship
                      with a company which has such double standards. Also arrange to refund the
                      advance rental along with interest, damages charges, extra money paid to
                      procure the modem at the earliest.

                      Thanks
                      Sumit
                      Dear Rakesh,

                      Sorry to inform you that it has been 3 days but I haven't been contacted by one from your company. It is disheartening to see the kind of services are being provided to customer by your company. Request you to call me at my registered contact number at the earliest to have a speedy conclusion. I am tired of writing mails and calling customer support.

                      Airtel Bharathi Broadband — Connection Transfer Denied

                      I had an Airtel Broadband connection Account Number : 16228777, Landline Number : [protected]. I had taken this connection in the month of December 2011 in Kondapur. Last week on 28th of April 2011, I placed a request for shifting the connection to Madhapur as I have shifted my residence. I received a call from Airtel that I will be getting the connection in the new place on 29th and technician will be visiting my place on 29th 4pm. Nobody visited and I did not receive any call from them. I tried to reach the technician around 5:30 pm, he gave an explanation that the capacity of the 'box' is exceeded, on Monday he can give an idea when he can provide the connection. Sameday I tried to reach the customer care, I was informed technician will visit my place the next day and give me the connection. Sunday nobody visited and noone informed me anything regarding this. On Tuesday[protected] morning I again tried to reach the customer care for information, after multiple frustrating attempts of reaching the customer care, executive informed me that they cannot provide me the connection as the capacity has exceeded and to give me connection in the new place is a huje investment for them. I have to wait for another 2-3 months to get an idea when I will be provided the connection (during this period I need to continue paying the tariff even if I am unable to use it). I said this is not a feasible option, then they directly forwarded the call to the Cancellation department and placed a request for cancelling the connection (request number : 599398).

                      I clearly dont understand this. I have shifted to a place where Airtel has service and my apartmentmate in the same flat is having the connection. Nobody is caring to give a clear picture regarding the request I have placed. Its a pain reaching the customer care and extracting the information from them. I have just taken the connection 5 months back paying 1000 Rs and for shifting they were goint to charge again 300 Rs. And by not giving me the real picture on time, I assume they are of the attitude that let me continue paying the tariff, they will provide me the connection when it becomes economically feasible for them. I am highly dissatisfied the way they have treated my request and would request to pay my intial payment back which I have paid to get the connection from a provider who have coverage in and around the city, which would be capable of shifting the connection in case required. I have suffered huje frustration for which I request a compensation too. Please take this case into consideration and provide me justice.
                      ya he is a big cheater ...same guy Mr.Maanjumath reddy also cheated me by collecting Rs.1000 for modem and giving airtel receipt while taking new airtel broadband conection. As i had self purchased modem and using the same.but as far as its been 2 months since i got connection. But i dint recieved any modem or pay back from airtel. As i calld Manjunath reddy many times but he dint even pick the call...and wen some tomes pickd he say airtel will deduct the money in next bill, ...but wen i askd airtel coustemer care thy answer we dint recvd any mony frm ur side for modem, ...and airtel doesnt provide any modem for coustemers...AND u hav to ask Reddy only for this regards...a.so who is culprit ? if airtel dsnt provide modem means why thy mentioned modem mention option in application...? and thisss THIEF MR.MANJUNATH REDDY y he s using id visiting card with airtel logo and airtel office address if he s not belongs to an airtel organisation? so im going to file an consumer complaint against airtel...and police complaint againsr Manjunath reddy, ...sssssssssoo i request u too madam dnt neglect it...lets teach a lesson for cheaters.
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                        nikun69
                        from Hyderabad, Telangana
                        Nov 10, 2011
                        Resolved
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                        Resolved

                        Address: Assam

                        I had come accross this website and found they were real, as they were offering me Airtel form filling Job with Rs.10 per form and maximum of 100 forms per day.

                        I even called them and they explained me everything and told to remit Rs. 1000 into their account.

                        STATE BANK OF INDIA
                        BRANCH : MIRZA
                        C/O : NIBHA DAS
                        ACCOUNT NO : [protected]
                        IFSC : 5242

                        After the remittance I called them and confirmed the remittance. Thay told in an Hour they will activat my account. Since then they are not answering my call and when I call from other number they say technical issue and then they wont lift callls from that number also.

                        I dont know till now how much oney they have made like this.. Please do the needful.. Thank a lot for the help

                        Website : http://www.itechbposolution.in/
                        Aug 13, 2020
                        Complaint marked as Resolved 

                        Airtel — DAY LIGHT CHEATING

                        I have subscribed for 'FUN' messages package but the messages that are flashed by sms are same repetitive stale stuff. The same messages have been sent by AIRTEL earlier. Also, I haven't subscribed for Hello Tunes but money is being deducted monthly.

                        Why is the company cheating consumers like us ?

                        Kindly help.
                        fully agree the Air tel bussiness is growing only on henious ethics and our authorties has closed their eyies. IN INDIA ONLY MIGHT IS WRITE. Will some one help to aweken the honourable Minister.
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                          B
                          BipinDomy
                          from Kalpetta, Kerala
                          Nov 10, 2011
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                          Address: Karnataka

                          I wrote my first email to airtel customer care on 14/08/2011 when my internet and land line wasn't working for 3 consecutive days. I got their auto reply with a 24 hour resolution promise. I waited another couple of days before I sent my second mail to them for which I got a 72 hour resolution promise. The chain of emails continued until 19/11/2011 when I got the service officially disconnected. Nothing was working a single minute during that month. They didn't send a representative to fix it. No visible action was taken. However, after disconnecting the service, they send me a bill of Rs. 2300. While my connection was working, the bill was around Rs. 600. I refused to pay the bill and mentioned that clearly in writing to them. Now they have sent me a legal notice! What should I do?
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                            N
                            NK638
                            from Mumbai, Maharashtra
                            Nov 10, 2011
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                            Address: Delhi

                            this is complaint against our no.[protected]

                            i was using this no. last 2 year but i was receiving the very huge amount of bill from bharti airtel
                            i am complaining the over billing through customer complaint department. but they are lessening finally the are spot the outgoing and incoming of this no.

                            as average bill near about 700-800 per month charges are justify but last three months we are receiving 1500 plus.

                            as last a lot harrasing call and other thing they trying to justify his due.

                            one day advocate Samir yadav phone received and he told us you will com to court no. xxx and your case are pending
                            or

                            you pay the minimum 2500/- from the total due

                            and we will give final NOC from Bharti airtel from the 24 hrs. from the deposing the amount.

                            i trust him and deposited 2500 for final satelment.

                            but near about 2 months latter i am not receive any NOC from Bharti airtel
                            i received call for balance. amount.

                            this is not fear practice of legal ad visor
                            please do the as applicable on this type of cheater.

                            N.K.Singh
                            C-57, Sanjay Enclave Uttam Nager New Delhi-110059
                            [protected]
                            They have done the same to me as well and I am thinking of taking them to court. They billed me even for the month after disconnection request was made. And now they are playing this with me. If you also want to be in touch call at me number [protected].

                            Vinay Verma
                            Mohali.
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                              A
                              Azhar Shaik
                              from Bengaluru, Karnataka
                              Nov 10, 2011
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                              Address: Bangalore, Karnataka

                              hi.. my name is mohammed azhar, from banashankari,bangalore,
                              i lost my girl friend no. she is from HSR layout bangalore, i cud not find her,
                              now no.showing switched off.please...however
                              m in need of this mobile no. address. airtel no. [protected]

                              i beg u ..i can do anything u want.. please muje usse milado..
                              it is about my life & death..


                              thanks & Regards,
                              azhar
                              contact [protected]
                              +1 photos
                              ibghscfgbstyh
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                                J
                                junrajesh
                                from Pune, Maharashtra
                                Nov 10, 2011
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                                Address: Thane, Maharashtra

                                I had made a purchase of Airtel DTH connection through a web offer using my HDFC credit card. I received an SMS confirming the digitaltv account number [protected]. However, so far the equipment (set top Box and antenna) has not got delivered to my address.

                                I received a call from some technician for the installation appointment. When I checked with him around the installation procedure, he mentioned that he is aware of a common antenna installed on our building terrace and hence I will not be given a separate antenna for my purchase. This was unacceptable to me as I had made a complete payment wherein I was told the antenna too will be provided.

                                In this reference when I called up (on 8th Nov 2011) the toll free number customer care and explained the issue, the representative on call confirmed that the complete equipment set that includes set top box, 12 meter cable, antenna and free installation work will be provided irrespective of any common antenna in the building. I was also assured an installation within 24 hrs. However, now more than four days have passed and there is no progress in status and installation is still not done.

                                I again called your customer care who had asked me to communicate on number[protected] to speak to the Mumbai Nodal officer. However, when tried this number was always busy whenever called. As an inconvenience causing, I wish to withdraw the order and request Airtel DTH to pay back the amount of Rs.1290/- at the earliest.I am no more interested in making any transaction with Airtel DTH.

                                Regards
                                Rajesh J
                                Finally the installation is done with a separate antenna. Thanks to Mr. Rao from Mumbai Nodal office who was interested to resolve the issue. I hope Airtel provides same level of support for any of my future requirements.

                                Regards
                                Rajesh J
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                                  L
                                  latha sreedharan
                                  from Bengaluru, Karnataka
                                  Nov 9, 2011
                                  Resolved
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                                  Resolved

                                  Address: Bangalore, Karnataka

                                  Dear Sir,

                                  I have already sent a complaint that this morning to my mobile no [protected] , i ahve received a message about activating Air TeL Radio Service and a charge of Rs 30/- has been debited . I ahve not asked for it and it is done unauthorisedly. Kindly deactivate the Radio Service and refund the amount of Rs 30/ to my mobile account [protected]. BY mis take in my earlier mail I ahd given my mobile no as [protected] which may be corrected as [protected]
                                  Latha Sreedharan
                                  [protected]
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
                                  I have been receiving a message saying that, Thanks for subscribing Airtel Radio Service. You will be charged Rs 30 for the past two months. This month also Rs30 has been deducted from my airtel account, which i don't want and for which I havent subscribed.

                                  So, kindly I request you to deactivate this service on my number [protected].
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                                    S
                                    shradha saha
                                    from New Delhi, Delhi
                                    Nov 9, 2011
                                    Resolved
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                                    Resolved

                                    Address: Delhi

                                    we have not recieved our airtel internet bill since we have got net connection done at our place.net connection on the name of Sbodh Kumar Saha.
                                    we need airtel bill either by e-mail or by post of landline no.[protected] on add:
                                    house no. 95
                                    pocket 1, DDA flats
                                    Sec - 23
                                    Dwarka
                                    New Delhi
                                    m.no.- [protected], [protected]

                                    thanking
                                    Shradha saha
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
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                                      D
                                      dhanasekarv
                                      from Mumbai, Maharashtra
                                      Nov 9, 2011
                                      Resolved
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                                      Resolved

                                      Address: Maharashtra

                                      I am using an Airtel postpaid no. [protected]. This i have ported from Vodafone to Airtel. On 09/11/2011 i have submitted my documents at a Airtel Relationship Centre to convert my postpaid connection to prepaid but they refused to convert my postpaid to prepaid. The reason was that there is no such process to convert a postpaid to prepaid in MNP number and they asked me to switch back to Vodafone, convert from postpaid to prepaid & then come back to Airtel. I feel that is a tedious process & time consuming. Kindly look into my problem & suggest me a suitable solution.
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
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                                        V
                                        vinod manchandia
                                        from Jaipur, Rajasthan
                                        Nov 9, 2011
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                                        Address: Jaipur, Rajasthan

                                        vinod manchandia on Nov 9, 2011
                                        DEBITING AMOUNT ON DAILY BASIS
                                        I AM USING AIRTEL PREPAID MOBILE SERVICE.MOBILE NO. IS [protected] SO MANY TIMES COMPANY(AIRTEL) DEBITING UNAUTHORISED AMOUNTS FROM AVAILABLE BALANCE. ON ENQUIRY FROM CONSUMER CARE REPRESENTATIVE OF THE COMPANY, THEY REPLY THAT YOU HAVE ACTIVATED SUCH & SUCH SERVICE AND ON ACCOUNT OF THAT THE CHARGED ARE DEBITED. BUT THE FACT IS THIS, I HAVE NOT ACTIVATED ANY SERVICE LIKE CRICKET SCORE ALERTS,JOKES,ETC. IN THIS WAY COMPANY IS CHEATING ME. SINCE LAST FEW DAYS MY ACCOUNT WAS DEBITED BY RS. 2/- PER DAY WITHOUT ACTIVATION ANY SERVICE. - MANCHANDIA

                                        Airtel Prepaid — Subscribed to Baba Ramdev Service without my notice

                                        I am subscribed to the service Baba Ramdev health pack without my notice and i have lost 10rs twice. So i want my 20rs back. I have airtel prepaid service and my number is [protected].
                                        I never subscribed to this service and i must say airtel is resorting to such cheap ways of getting money.
                                        Do agree with this. Even i suffered similar fate. But i switched away from airtel.

                                        Airtel Prepaid Service — unauthorised charges

                                        I have been using Airtel Prepaid service and from the past 1 month I have been receiving "Baba Ramdev health tips" messages from this no.543212 without my consent. Every day Rs.1 is deducted which in a month costs Rs.30. I have not at all subscribed for any such service, also they do not allow me to disconnect/unsubscribe from this service as the number given to unsubscribe doesnt work. If this is not discontinued immediately then we will be forced to take some serious action against the service provider.
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