Airtel Complaints & Reviews

after contacting customer care many times my internet connectivty on my c5 nokia is not working and on others mobile handsets its working, so also i checked my phone modem ,its working on other operators ,so i m frustrated from the service customer care help from 4 days,if any one wana query from me then contact me @[protected], my name is jagwinder singh....

Good Afternoon,

This is Anil Kaura, this is my 2nd compliant against Airtel Broadband services. This compliant is regarding my Airtel Broadband Modem which is not working from the past one month.

Now after completing a year my 'Broadband Modem' is not working. I have asked Airtel to proving me a ‘new modem’ or ‘Cancellation’ of connection. It seems that Airtel's rule is not to provide alternate...

Hi I am Paramjeet Singh. My no is [protected].I am using airtel.But the big fat free store service is activated in my mobile from last month although I am not requested for it. When I contacted with customer care they are also doing nothing for this case. I want to deactivate this service because it cut my balance.So kindly solve this problem quickly....

Despite recharging my bangalore airtel prepaid mobile no. [protected] by Rs.18/- to avail free per day admissible local/national sms for a month, as per tariff chart of airtel supplied to recharge shop vendors, my prepaid a/c balance has been deducted for each of my smses sent. Itz nothing but clearcut cheating. Airtel must recredit my deducted amount forthwith otherwise I would prefer discontnuing my this no. -- b.p.sahu,bonafide customer,...

I raghav singhal
Existing customer of airtel since last 5 years
Is very dissatisfied with the service
My no has beein barred without my permission from 10:00 pm 16th oct 2011
Wthout any such request to the network company sent by me
I am unable to make international calls at the required time
And everything has come up at halt
Even complaint to airtel
The company has not taken any corrective...

Hello,
I have been submitted requested for mobile number portability alongwith proper documents since two weak but after having so much communications with airtel, finally they told me that call reduction facility is activated on my mobile. Therefore it is not possible for us to port you out. They are not deactivating this facility through customer care and IVR SMSs. This is my fourth attempt of portability. My cell number is [protected]....

Dear Airtel Service Team,

Hi, I am Murugan Kasirajan from Kadambur, Tuticorin District having prepaid connection No.[protected] bought from Raju Cell Zone, Coimbatore. today I lost my mobile, i want to request the Airtel team to please BLOCK the Sim card.
Please guide me through the process of issuing a duplicate prepaid SIM card (if possible, with the balance amount from my previous SIM). If any further process is there...

I had a BSNL mobile post paid connection. suddenly i got a phone call from some airtel agent that they are offering 10% discount if i come to airtel through MNP. since i was not happy with BSNL service i decided to change to airtel. i submitted all papers to them. But suddenly on 13th oct 2011 (approx after 15 days) i found all my outgoing is suspended. I contacted 121, they told they can not do anything and to contact that airtel agent....

DEAR RAKESH,
RECENTLY A COMPLAINT WAS RAISED BY ME ON ''THE BIG FAT FREE STORE'' ON 02 OCT WHICH U SAID IT WAS RESOLVED....... FOR UR KIND NOTICE I WOULD LIKE TO INFORM U THAT THE PROBLEM IS NOT SOLVED AND THAT STUPID SERVICE IS STILL DEDUCTING MY MONEY......... PLZ DEACTIVATE THE SERVICE ON MY MOBILE NUMBER [protected] BECAUSE I ALMOST LOST 100 RUPEES FROM THE DAY IT WAS ACTIVATED AND IM UNHAPPY WITH THE CUSTOMER...

sir
my number [protected]
sir i had lost my mobile on the way journey on 3 oct 2011 morning. so for that i had lodge complaint to customer care at 11.15 am to lock the
sim and they assured me to lock the sim within an hour of no outgoing and incoming at that time i had 200+ balance. because of good network and urgency in my job i had decided to continued with same no by purchasing duplicate sim at your customer outlet....

Airtel Customer Care Centre, Race course, Baroda not giving acknowledgement of my application duly signed by Airtel Customer Care Persons.
Not having any written/printed Board in Office of Airtel controller's office and phone no....

I have taken an Airtel SIM having the No.[protected]. I have been using the SIM more than a year. The validity period expired on 15.10.2011. While I made attempt to revalidate the SIM with charging fees of Rs.47/- through local dealers it is not being activated. Dealers enquiry to Customer Service and my enquiry through 198 has not evoked any response. The customer care office seems to be headed by irresponsible persons....

Dear Rakesh Ranga(Airtel Customer Service Team)/Team

Thanks for response and find the attached mail send by your team after a big investigation.

Please educate your team to provide valid information for the customer in prior to avoid such confusions.

As i Experienced,

First when i contacted your team they informed to submit the document and it will be activated within 48 Hrs.br...

DEAR SIR

I PURCHASED AIRTEL DIGITAL TV SETUP BOX LAST YEAR SEPTEMBER MONTH (SEP' 2010), NOW SUDDENLY THE POWER IS OFF, I MADE A COMPLAINT TO CUSTOMER CARE, THEY SENT A ENGINEER FOR SERVICE, HE SAID THE SETUP BOX IS GONE, AND I HAVE TO PURCHASE A NEW ONE, I ASKED HIM THE ONE I AM HAVING IS EXACTLY 12 MONTHS OLD, WHY SHOULD I NEED TO PURCHASE A NEW ONE BUT HE IS NOT IN A POSITION TO ANSWER, HE SAID THE COMPANY RULES WERE...

To,
Respected sir ,
My name is Alpesh Tomar from ahmedabad i am using airtel sim card since last near by last 7 month .I am the regular cutomer of airtel
but i am not happy the service of airtel . Because the company is deducting unnessecary balance from my accoun . On 14/10/2011 at near by 11 pm
i just made a call to my friend and after disconnecting the call what i have seen that company...

Dear sir/ mem
I am AZAD KHAN PATHAN. I want to convert in prepaid from my post paid No.- [protected]. but no responce from your airtel store . they says if you want convert in prepaid this number that is impossible. you can PORT other company after pay our dues but we cant prepaid because according our company rules we cant prepaid this number before 6 months using by you.
I want to go with Airtel but my minimum use on this...

sir/madam
i was a postpaid customer of airtel for almost six years continuously and i always believed that there is no match for its customer care in india, but when i wanted to come back to airtel after a gap of two years i met with such cold response from ur staff that i decided not go for it,this is an incident o[censored]r customer care centre in old gajuwak, visakhapatnam, AP, on NH of 10 oct 11 at around 1845 hrs, i asked for plans...

My name is satish and i have a buyed a airtel prepaid sim card on 13/10/2011on 8:00pm
at ameerpet.My simcard number is[protected] and simcard mobile number is [protected].Till now my sim card is not activated and they r not giving response.


satish
...

People from Airtel Legal Department call on my number and ask to make the payment for a number, which I have no concern with. i am not an airtel customer. Inspite of repeated conversations saying that I am not or I have not used that number i have no concern with that person, the ladies from the said department talk very rudely and ask me why am I not paying that, you have to reminder that person for pay the bill. see one thing i am not working...

In month of June, I requested airtel to installed Wi Fi instead of basic Modem ( installed since inception in 2005). on 19th June, Wi Fi was installed by paying Rs. 1499/- vide inv no 21354 , dated 19/06/11 as communicated to me. on 2nd of Aug ' i lodged complain vide ref no 1698422 since Wi Fi was not responding, on 3rd of Aug. enginner came and recommended to replace the Wi Fi. I again spoke to customer care of Airtel to replace...