Airtel Complaints & Reviews

We are near to ramanathapuram just 6KM far from the down.And Aitel erected tower in our village(R.Kavanoor) before one year.But there is some disbute in the land.And we are facing the network problem in our village for long period.We already informed the customer care for many time.Untill date there is no any action from the company.Only they are trying to sell SIM card but dont mind about customer satisfaction. Anybody from "Bharti Airtel" in tamil nadu circle take necessary action in this regard.
I hope this message will reach the concern.
A.Vimal., [protected]@yahoo.com

Sir, please help me to find out the person. He calls my sisters mobile no. and he speaks bad words and he tell me come to him and enjoy These are nos. [protected],[protected],[protected] i go to the airtel office and trace the address but no use how can i get the address pls tell me

Thank u

S. Prabu

hii..I'm using this Airtel USB modem for last one year.
For past few months I was in kolkata but now i'm in patna located in Vijay Nagar, Bailey Road Patna :800014 and here the condition of my USB modem is pathetic.
It takes 15-20 minutes to open any page or to play any games and all and if its come to downloading anything that really scares me as it takes hours and hours....
Whenever I use to call them there's no adequate response..and when i carry my laptop and device intenet works fine there as its located in central part of city near Gandhi Maidan Patna :800001
they often tell it might be network problem or something and assured me that they'll get it resolved very soon but now a days condition is getting worst.
I'm a student and hence I do face loads of problem when my internet doesn't works at normal speed.
If not very fast then it should be at normal speed at least.
Please take some actions and let the company know about its worst internet service in my locality.
thank u.

I want to incoming and outgoing details for last 6 month.For mobile no [protected] if possible as soon as early send me details on my e.Mail id.[protected]@rocketmail.com. Thank you.

I was on roaming for 1.5months...... Airtel kept on calling for customer survey calls, I have already applied for DND and escalated the complaint at various times & customer cares.... but airtel refuses to take in the complaint....

I am their customer for last 5yrs......... hopeless.............

luvly.[protected]@gmail.com

If airtel is watching this, this is my email address...... mail me....

I have mobile phone with airtel prepaid connection No. [protected].
without my choosing, I am Wrongfuly being charged for cricket match scores SMS sent by ' AX-543212'
The message you are active on cricket match day pack starting from date.. and charged at Rs5/ Match day. To unsubscribe call[protected].-- But this number[protected] is fake number, it is not receiving calls or SMS to unsubscribe to the unwanted text services.

My customer ID is [protected]
I want to immediately recharge/top up my account online and addon few packages and movies to my account as well.
For that purpose I tried to register on
https://ebpp.airtelworld.com/care/RetailUserRegistration/
but each time this message come.
‘We are unable to process your request. Please try again later. Regret the inconvenience.’
What is the reason that why this message comes again and again when I try to online register as New user?
Why your site does not allow new customer ID to register on your web site???
Please allow me to register online
https://ebpp.airtelworld.com/care/RetailUserRegistration/
with immediate effect so that I may recharge my account with new add online in my account section.
Finally my above Customer ID does not appear on my set top box? What is the reason? Please show ID on my box as well.
Thanks

Dear Sir,

I, Amit Nagpal, is using the airtel number [[protected] post paid] from the
last about 03 years, with continue bill payments, on 15/04/2010, i have changed my number from postpaid to prepaid through customer care service, during the conversation customer care executive never let me know that i have to submit my documents to change the connection, he said it will be done through only by the verbally talk but now from 14/05/2010, my number has been blocked by the company with out any intimation, during the period of about 01 month, i am using the same number easily and also doing
recharge timely, but now on talk with customer service, they couldn't tell me
the proper reason that why my number has been blocked, I have also visited to mini store of Airtel at Abohar, but they also could not give any satisfactory reply and also they have refused to received my documents, then I have talked with Mr. Gangesh (Nodal Officer, Mohali) [MDN :[protected]] on dated 20/05/2010, he suggested me to submit my documents to Mini Store of Bathinda, then I have visited mini store of Bathinda [Mr. Vishal[protected] & Mr. Jaswinder singh[protected]] with my documents, they have accepted my documents and he made me also assure to activate the number, but till date my number has been blocked, and till date they are asking that this number will be activated in next 03 months, i am very surprised with the service of company, that is there no liability of company to intimate the subscriber before the disconnection, as this number is very known to my official relations, now i will be lost lots of my official relations due to careless service by the service, moreover during this all I have also suffered with financial crisis as I have to leave my work due to that reason, this is very unbearable loss which the company can't understand, please let me know why i could suffer this injustice, you are requested to please look into the matter and do the needful.

Regards

Amit Nagpal
Nagpal Bartan Store,
Mukherjee Market,
Near State Bank of Bikaner & Jaipur,
Abohar (Punjab)
Alternate No.[protected],[protected]

Hello sir / madam,

I am Mohammed Imran residing in Medavakkam, chennai.

When i opt for service of broadband from Airtel ( Saying T.nagar, chennai). Person called Rahman and his manager ( saying Muthu karuppan ) had been touch with us. We had opted for 6 months starting package of cost Rs.4500. ( package type is if you pay 4500, u can use connection for 6 months then the monthly payment starts. No problem in package because it is normal one avail by Airtel to every one.)

They had investigated like where upto Airtel broadband connection line actually avail near to our home. After all comfort they felt, they had collected Rs.4500/- from me on[protected]. After that no action happened. when we continously asked, after 1 week they came back with "we need to dig road to make the line come other side of road. it costs more. So company says we cannot provide connection to you."

I had no way to go that time. I accepted and asked for money refund, they deposited Rs 3000/- on 6-Apr-2010. Remaining Rs.1500/- had stood remained. Again continous asking of money, they came back suddenly like "Our company had said that we should not discourage the customers, so we can go on giving line for them. using that we can get further more connections too." So they had asked us still you like to opt for connection, we are ready to do it. Otherwise will refund remaining money.

I had said if you can able to provide connection within one week (end date 7-may-2010 ) i will opt it, otherwise please return my money. They had accepted but nothing had improved from that situation. When ever I call, they are just saying that i am outside, we need to check the status in system. This and that. I had tried tried and atlast tired lot.

See, I had asked service. they checked their feasibility and said will provide. I paid 4500. They said not possible. I asked refund. They send 3000 only. When I asked remaining, they again said company says it is possible. when i had said if within this date, u can provide. but nothing happened. Remaining money yet not returned.

I am really want to condemn the way how they behaves.

1. Why they are not responsible enough to close the issues after got paid money.
2. They should have been updated us in proper way, still every time we are pinging them.
3. they should have done for their given word. Two times they had failed from their promise of service.
4. they are not proper enough to finish of the transaction of remaining amount. yet this transaction starts on[protected] and still prolonging to 9th week.


I was hurt lot and affected by heart.
My mental peace got disturbed.
I need compensation for this from Airtel.
So that no other consumer will got suffered like this losing their money simply struct without any thing.

Please understand the situation and make the necessary aid to this suffered consumer.

Here with i had attached the bill that provided for payment of 4500/-
( As it is a pdf file, i had changed extension to ".jpg". plz change the extension of file ".jpg" to ".pdf")

Please do the need ful..

please contact me [protected] .... email : imran.[protected]@tcs.com
Incase i[censored] cannot reach plz call my friend sathish [protected]


contacted Airtel person Rahman [protected]

Dear Sir / Madam,

I required a Airtel DTH connection for that i made a request to Airtel in their site (online - www.airtel.in). Then i received a call from Airtel and they advised me to pay Rs.999/-. Behalf of Airtel one executive from GSTU & Associates , Panambilly Nagar, Cochin (Executive Name: Fayas, Ph No. [protected], Office Ph No: 3019966) came to my office and collect the money Rs. 999/- on 23/04/2010 and the receipt no 03665. Till now ( more than 1month from payment date) i have not got the connection after so many followup they not given proper answer. So i am very much upset on this and i don't want the connection also. I requested for the payment back but they have refused to payment back. So i required your support for get back the money.

My Customer Id - [protected]

With Regards,
Praveen T.A
[protected]
praveen.[protected]@gmail.com

I have launched complaint with CCE of Airtel on Dated 17/5/10,24/5/10,25/5/10, and there complaint numbers are 32302247,32393327,32423564 respectively.
Main complaint is this i have not been connected by the airtel connection from Hoshiarpur ( PB ) to Chandigarh Bsnl Landline numbers .
Sir
My request is this The Airtel Company is not rectifying the complaint instead of that they are making me fool, So you Kindly take action against the airtel punjab for non attending of complaint as i am facing this problem from the last one month.


Narinder Kumar Jaitak
[protected]
[protected]

Dear Sir/Madam

Some time back, Airtel had come upon to us exhibiting some promotional plans of Airtel.Under this plan one person called me. We had been told to pay a sum of Rs.1200/- for two post paid sim cards which has a sceame of intercalling free plus one more airtel number free for the same service. That person told us that company will refund this whole amount within 45 days. But till today that sceame is not activated, and such person is not receiving our calls. Also airtel customer service is not responding to us.

The sceame was like this -
1)Any local call Rs.00.30 per minute.
2)Sms Rs. 00.30
3)Land line Rs. 00.50 per minute.
4)Std Rs.00.50 per minute.
5)100 min. and 100 sms free per month for both sim cards.

Accordingly we had opted for 2 such numbers paid Rs.1200/ -(Rupees One Thousand Two Hundred.) in turn had received an original receipt for the same.
But all these promises provded futile.The excutives who were following up for the same initially, has gone untraceable post collection of the money from us.The names of the concerned are as follows

• Sahil – [protected]

• unknown – [protected]

After which we had written numerous complaints to Airtel's customer care as well to its Nodal officer, but this too had proved to be futile

Kindly look onto the same & do the needful so that our money can be refunded back to us at the earliest.

i am roshan kori sagar madhya pradesh i am using airtel gsm survice. i am facing a diffnent probleme in my mail id coming evervy new mail amount deduction my in account without my conformation this mail alert survice active my number and many time his custmer care represinteve deactive this but hes no deactive this survice so plz this survice remove my number and refund my daducdet amount

roshan kori
[protected]

Dear Airtel,

Previously i use to have a Airtel Connection from airtel with Number([protected]) as was been facing Heavy network related issues, due to which i had switced to Vodafone Now, I was been having the payment pending to Airtel, I got a Call from the Airtel Ho Srinivas - [protected] (Begumpet) Saying to make the payment of Rs.3500 and he has committed me that the AIRTEL will migrate the connection to prepaid and will send me the SIM, Its Almost 10 Days and No one has reverted back to Me, when iam calling Srinivas he is not answering the Call, I Dont know Why the AIRTEL is Fooling the Customer , I what my Number back to me as committed by your Team Member. or else i have to opt the Legal Way.
Payment details
Date : 07/05/2010
MobNo: [protected]
Amount : 3500
Reciept SL No: 010926

I Hope Atleat i will get a Call now From AIRTEL , If they want to regain the Satisfaction of the Customer


Regards
Mirza Faheem Baig
[protected]

If anybody wants to learn the course of mockery please contact airtel customer service no I provide you some of the no of Guwahati centre.
1. [protected] he himself says service engineer (Rakesh) who call the customer in the Sunday morning (23/05/2010) and confirmed that he is coming and ask for wait. Customer waiting whole day at his office without any sense only for the installation of the airtel product. At the evening around 3.30pm customer enquire with the person who call in the morning whether he has lost his way or not but found he was so busy for what…….. (voice of girl hearing in the background)……… that he told us. He again tell lie that he inform that he would not come but to whom…….. Unsolved mystery!
2. [protected] Guwahati office. In the morning around 9.00am, 24/05/2010 for inquire again for the service with the complain no. 2770558 the person who pick the phone make the customer sure that their representative will available in the first half. At around 2.30pm customer calls again but engineer has left and he is at their but could not see him (Mr. India) by the customer so require to put application at Gumsuda talash Kendra Nei Kotwali Daryaganj, New Delhi 110001. We can clap for their best practice to get the first prize in the competition of Indian mockery show.
3. [protected] toll free no. 20/05/2010 call to make complain, ask to provide complain no, customer care told that they will SMS, SMS has captured by UFO’s because it was so important.
This is the Airtel Digital service.

Airtel,

I am not happy the way the Airtel Customer care people communicated with me.
I had called the customer care number [protected] twice, first i requested for the email Airtell broad band bill and airtel login activation.
First guy told he will send me the details to my email id within minutes and still not yet received, and also for the airtel login pasword details he told me will send in 15mins,still not receieved.
When i called second time the other guy did not even speak with me properly and cut the call..
What is this??? is this the way to behave with the customers????? cut the call and not speak with the customers....Very rude...i just hate this...
Airtel number[protected]
My number - [protected]

Dear Manager,

I kindly inform you that I am a postpaid Airtel Customer, phone number 0091-[protected]. My complaint is that I am receiving several SMS per day from TA-55555. When I talked with one of the Airtel Customer Representative about it, first he asked me what are the contents of the message and I said its not readable, I mean its something like HA5AAA T6AISSS....and go on, give no meaning; then after checking from his side he said from our side (AIRTEL) there is no problem, it looks some other company is sending you, try to solve by talking to the company. Now, apart from 55555 there is no sender's id or 10 digit number. Hence, even I am unable to solve it. This has become a nuisance. I kindly request you to help me to come out of this problem and hence guide me. Thank you for the same.

For,
ZanduSingh Tomar