Airtel Complaints & Reviews

My airtel postpaid [protected] number 3 months ago i was port with idea prepaid, but the airtel postpaid bill was due of amount 104, so my idea prepaid number has been barred in 13 jan2018. Then i paid of pending bill amount on 17jan2018. After i'm given that receipt bill in idea store bagalkot at 27 jan 2018. Next day 28 jan that number was completely deactivated. Why what is the reason? Please reactive my number now!

With reference to the compain no. Cbdmo[protected]. I have been using airtel for almost 15 years but no. Of time i have faced worst customer service and again when i was having 1 gb of data in my account the company has deducted the charge from the main balance and i can't let the company to cheat me again and again.
So if company is not able to refund the money than it would be better to port to some other fair company than airtel.

I have done recharge wrong number of my own which i had already recharge earlier but i want that recharge that amount in my another number. I recharged my one number of airtel from airtel money account but it didn't ask me any number it continued to recharge my another number which i had recharge earlier. So please help me airtel as well as consumer platform where consumer'll rights are protected according to copre, 1986.

I have deposited rs 1900 to the airtel office in agra, for bill payment but 12 days ago but they made fraud and did not deposit any amount so that my no has been suspended neither they are giving any proper answer they are saying their person made fraud and ran away with your money and we are not able to track him
Sir i m financially not sound pls help me

Hi, iam dharmeswar chaudang. Iam from assam. Iam a very old custermer of airtel. Our whole family is in airtel. My complaint is that there is no 4g and 3g coverage. What are you doing? I have to port our sim to vodafone and i also bought a jio sim. Because they had given 4g coverage fully in our area. But you did not get any actions after my long complaints. If you do not give me network what can i do? So i request you to please provide our area a good network. My address is no 2 nachani village, p. O.- nachani, district - dibrugarh (Assam). Pin - 786613

When I interacted with Airtel customer care executive, he has explained 6 month plan for voice and data. But, Airtel is cheating me by charging monthly for what purpose God knows. Executive told once in six months, so paid once, now they are generate bill every month. I don't understand why they have 6 months plan and again monthly bill. I have call recordings. I don't expect Airtel to stoop down to this level and swindling money from customers in a broad daylight.

I do all process of portability and airtel don't complate my port out process complate.i try to contact with custumer care but when i choose for adviser option call will be directly disconnected.
Help line [protected] is also not work.
In this way how i can take any kind of contact with airtel? And how way i understand exactly what is the problem in portability process?
My number is [protected].
And i do before 15 days portability process start and i take new card of idea before 8 days. But now a days no any kind of progress.
Idea say prb is accure by aitel and airtel is not readdy for listen their customers.

I was charged excess amount for which the airtel executive claimed that exceeded my limit in voice calls which I haven't and have proof also for that..this is not the first time happening.i have collected all recording proof and also document proof.
Kindly refund the amount.please solve this issue asap.hope to see anyone responding me atleast.thank u

I have 4 airtel connections in my home and i feel it is worst network provider in navi mumbai.i complaint regarding these by calling customer care and they accepted there is network issue and it will sort out soon. But from last 3 month i am waiting for soon. They are charging proper bill amount and not giving any discount for bad network.i feel they are just taking money from customer and not giving proper service.

Airtel has never been known to have great customer service, but their new postpaid plans seemed attractive so i made the switch in sept-2017.

Since then, strange things have been happening to my phone.

On or around 27th of every month, since oct, my mobile internet speed dips down to 100kbps.
It displays "4g" in my phone, but i get speeds of 0.01mbps.
I've had this issue repeat every month after this.
Oct-27th, nov-27th, dec-27th, again now jan-27th-2018.
I have complaint id's matching the dates i've mentioned.

Every time i raise a complaint, airtel people say "there is an offer i. D. Mismatch" on my number.

How can the mismatch happen every month yaar?

If you don't wanna give us the data, just don't give it. Playing around like this is such a bad move. Extremely disappointed with airtel mobile.

Hi
I am naveen pandey, my mobile no. [protected].
I am getting too much problem past one month while using mobile data & call drop problem, signal problem.
What kind of worst network, you have made it now.
If you will not solve my problem, i will port both my no.

Same on you airtel, i'm using it past 7 year.
You do not have any liability to satisfy your customer while lots of advertisement you do.

Yous 4g data is working like 2g.
Very sad/
Solve it immediately

Same on you.

Hi Team,
I am a regular postpaid customer of Airtel from last 1 year i am facing a very poor network problem from last 6 months also raised so many complaints but still these complaints are in pending state and there is no benefitting reply from airtel customer regaring my issue. also they are not accept the request of porting out from airtel as of now we are 3 members in my room all are facing same issue. my last complaint is of 20 september and complaint no is 79637858 .
Please support as we are continue facing this issue since long time

Pathetic service. From 21th Jan to 30th Dec the service down and no action being taken.
- 21 Jan 2018: Scrambled Signal . Complaint no: 70143265
Somebody came to check. Went back say it is a cam card issue.
Till 24th Jan they didn't turn back and from 21 jan to 24 jan they kept rescheduling for 1 day. Finally concluded that CAM card stock not available.

- 28 Jan 2018: Escalation Complaint no: 70391213
They came after so many follow-ups and installed a new Cam card. Then classic sentence "Service will be active in 20 mins". That 20 minutes never came. I called again and spoke to them for almost 1 hour . They raised a new as below

- 29 Jan 2018 : he asked me to do many things in my TV for 1 hour. after he could not resolve, he rasied ticket no: 70428924.

- I got a message to contact service engineer. When I called me, he said activiation is not in his control and asked me contact another number.

"LOOKS LIKE THEY ARE EXPECTING CUSTOMERS TO KEEP CALLING THEM AND MANAGE TO FIND A PERSON TO RESOLVE AND ALSO TO FIX THEMSELVES"

- i called customer care again on 30 Jan 2018, and they raised ticket 70449016 with title "Repeat complaint" and they have assured to resolve by 5:30 today (30 jan 2018).

I contacted the nodal office by email explaining the problem and tweeted to airtel_presence. They only regret for inconvenience but they never resolve the problem.

I have wasted so much time calling them and go through some much of mental stress. 3 times transferred to higher officials and nothing is being done to sort out the issue.

Submitted postpaid to prepaid on 24th of january in brigade metropolis airtel outlet in whitefield, bangalore.

The postpaid number immediately stopped working. The prepaid sim is not activated even after a week.

I was told by the representative that it will be activated within 4 hours on 24th of january. But even after week and several follow up visits to the airtel outlet, sim is not being activated. Every time i go to the outlet they say it will happen in 4 hours.

I am not able to get my important messages and calls from past one week. False commitment made by represntatives several times. It is a big mental harrasment to me.

I am venkateswarlu from bangalore rajarajeswari nagar,
Since from two days i am having missed calls on airtel service.
I had migrated from vodaphone to airtel because of this.
First month ok.
Started problem from two days.
Airtel sms will come with out fail.
But we can't make or receive calls.
Very problem.
Enable to make our going calls, network is gradually reduced.
When we stop call immediately the network is good and sms will come stating that you had missed call from number.

I have paid inr 1199 to airtel to activate international roaming (For malayasia) in my number [protected] on[protected] after speaking to airtel store @ goalpark, kolkata. They failed to recharge as there was link failure.
They suggested me to recharge online and i a have done that on[protected] through my citi bank credit card, which was successful. To my surprise there was no network in my phone during my visit at malaysia from[protected] to[protected]. I got into trouble without a phone and was disconnected from all my contacts in india. I incurred loss in business.
Airtel customer care is refusing to refund the money i had paid for the service - which airtel failed to provide.

Hello team,

I had already sent a massage as sim following backside code to activate 4g sim. After two days also i am unable to get the network in my 4g mobile. Please help me go resolve this issue. This sim was taken from o e of your outlet. And thy asked me to msg with the number to activate. After sending message i got confirmation as sim will get activated after 24 hours.. Already 48 hours completed.. Please help me resolve this issue.

Sim number [protected]

Thanks
Syed

Sir/madam

I am an airtel prepaid customer with mobile number [protected], and very unsatisfied due to recent plan activity. I have taken a plan of rs. 169 on 16th of january. The details of the plan are given in the attached photograph. As it is mentioning the validity for 28 days but its end on the 14 days. For this haphazard provide the half of amount as plan worked only for half the period.

Look into the matter and revert at the earliest.

Thank you in advance.

I have made a transaction 2 months back with airtel for mobile recharge, transaction was not successful. However money has not been refunded till now even after repeated complaints and followups.

Details :
Date : 04 nov 2017
Txn description :[protected]ccaairtelinmoney
Txn no :[protected]
Amount : 349.00
Clear balance : 86, 000.03
Account details :[protected]
Hdfc0000683, kazhakkoota

I have entered a wrong mobile number and need to get it to my correct number. I have recharged in the online recharge websie. Please help me. I have also tried 'wrc (Wrongno) (Transid) (Amt) (Correctno) send to 51619' message.
I got response as not autorized to use lapu reversal service

Please do the needful

Transaction id is [protected]
Amount recharged was inr 448