Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

Dear Sir/Madam, I want to introduce myself as Hemani Sarbadhikary, a resident of Vaishali(Ghaziabad) and onr of your oldest customers in this region. By this mail i want to bring to your kind attention towards the incident happened with me today. Today i went to Big Bazaar Store ,Indirapuram(Ghaziabad), Uttar Pradesh, it was really a sad and bad experience for me. The staff is so unsupportive and ill mannered towards customers and doesn't...

GLITCH Service. Defect Product + Terrible service

Service provided by Home Town is . I purchased TV on 10/08/2013.End of 14 August I didn’t received anything in my hand.
Service and staff doesn’t support me and also the service from the PHILIPS is so glitch that I still doesn’t got any reply from them.
Please don’t play with the emotions of Customer. If you don’t able to give the customer what he wants...

I purchased a center table from Home Town " Marathali" Bangalore on the second week of July. It was to be delivered on the 1st of August 2013 . Till now there is no status of the delivery. Every other day when I call they come up with excuses like the product is damaged or delivery will be done in two days. I am fed up and curse the day I decided to buy the furniture from HT.

Please dont go to HT to buy any furniture....

I have purchased a King size bed from Hometown Express, Phoenix mall on 04/08/2013 (Invoice number[protected] by paying Rs 46999/-.

I was informed by Sales person that Bed would be delivered and assembled on 07/08/2013. On 7th August evening bed was delivered as expected and delivery person informed me that assembling will be done tomorrow(i.e. 08/08/2013).

Assembling person came on 08/08/2013 and found that...

Dear Sir I am Tavrej Alam Mere Complailn He Ki Meri Femely Ne G&G Developers Se Greate Noida Ma Plote Book Kiya Hen To Inlogo Ne 1st Time Plot Ka Plan Dikhaya Or Usme View Tha Plar plotes tha Environment accha Dikhaya Tha Or Ab Un Logo Ne Park Ki Jgge Plot Bnaker Sell Kerda Jab Logo Ko Pta Chala To Unko Narajgi Hoee Tab Bhi Uu Logo Ne Complailn Bhi Darj Nhi Krai Vo Log Khete Hen Ki Chodo Yaar Kon Court Polish Ke Chkker Kate To Meri Request...

I purchased several products from Hometown on May 25th worth Rs. 72000. I was promised a delivery date of June 20th (which is already 25 days from the day of Booking).
Some of the items were delivered in July 2nd week. However, a couple of other items are not delivered yet. i.e even after 60 days of purchase. I have paid everything upfront. Also, in the products that were delivered in July 2nd week, some parts were missing.
I...

It took 4 months to get them to oder and install just ktchen caninets, which were eventually installed wrong and then since they were already paid they didnt respond at all to several complaints. Absolute bunch of theives! Advice everybody not to even buy stuff from these usless people.

Have emailed them several times but they dont reply back. Shame, we work hard for our money and they just rip u off....

We had bought a morphy richards "chef xpress 100" product from Big Bazar with the Sr no: MI01IC[protected]. The date of this purchase was 26th Aug 2012. Since then the product has been giving us continuous problems. We have already got it repaired twice during the first 9 months. After giving it for the third time around 3 weeks back, still the sevice guys are not able to repair it. Today, the guy came with our 'repaired'...

There is a mehandi stall in BIG BAZAAR-Ameerpet branch ,which the mehandi they are using have created marks ,which are like burnt marks ,this is a serious issue as it is impacting the skin ,now i am unable to reduce those marks,these people charge so high and finally giving out scars on hands by using a very low quality products.Kindly respond to this issue...

I purchased an Inspiron ( Queen size ) bed on the 30th of June 2013, from home town ( GIP mall Sec-38 Noida ). We were told at the time of purchase that the bed would be delivered by the 5th of July 2013 and would be assembled on the same day. However, on the 5th of July we got a call from the company saying that the bed could not be delivered as the product was out of stock. Apparently Home Town sells items to customers without knowing which...

Dear Sir/Mam

This is it intimate u that I have submitted my pf claim form in my organization in 26/05/2013 but still not receive any status. the HR person is saying the form is submitted..
and i cheque online also but * * No record found**

so request u to kindly look in my matter
my details r

EMP CODE:- 68100
PF NO - HR/GGN/29150/1425
NAME - Ashwajith joy
COMPANY...

I booked a 4 seater dining table from hometown(GIP , Noida) on 23rd June 2013. They delivered the product on 26th June 2013 in which chairs assembly kit ( screw set) was missing. The assembly person who came after 3days of receiving the material, noticed the same and reported to his office.On frequently calling the customer care ,They said within 2 days They will send the assembly kit with a person to assemble, but till date they are not...

The service of BIG BAZAAR whenever I visit a store, be it in Raghuleela mall, Vashi.. or anywhere else, is too bad. The people working there, be it the person on the baggage counter or the guard on its exit..they all talk rough. Even a street vendor is more polite and talks logical than these people. Even the people on the billing counter are stupid. Once I was shopping in BIG BAZAAR ghatkopar, and due to their mistake in billing, they made...

This is it intimate u that i have submitted my pf claim form in my organization in 2011 with the store hr,they have given me a proof of submition of claims but in pf online check it states that there is no pf number as such, but till date there is no reply from the company
People over there keep on saying will do it as soon as possible but in vain,

So kindly request u to kindly look in my matter
My details of...

Hi,

My husband and I bought a 4 door wardrobe from Hometown Bhawanipore in Kolkata S/O number [protected] on 26th May 2013 for a total of 28,000 rupees. The product was finally installed at our residence after much delay on 5th June. Firstly the quality of their wood is so bad, some of the drawers were already chipped. The doors and the whole structure is so flimsy that if someone kicked it once it would fall apart like a pack...

The sofa set was purchased wide, advance receipt number [protected] dated:- 18/10/11 was defective and we have been in correspondence with Future Group wide letters dated 6/01/2012, 11/11/2012, 28/12/2012 and 15/01/2013

As per their CRF number:- HTC351 also stated for the manufacturing defective and a replacement for the same. The sofa set was picked up by the company last November AND WE ARE STILL AWAITING THE REPLACEMENT....

I am writing this with a very sad note that Home Town is a failure in all aspects of quality, delivery, commitment and professionalism.

I have ordered 3 items (dining table, center table and king size bed) on 28th April 2013 which was due for delivery on 25th May 2013.

None of my items got delivered on time, the first delivery was done on 31st May 2013 and the king size bed which is delivered to me has wrong...

Future Bazzar is providing false promises about my order for Nokia Lumia 620 (Order No: 1044424) which was placed on May 22, 2013. At that time, the delivery time mentioned in there was 5-7 working days. Most of the times when i place a shopping order with other companies, I have received the product well within the delivery time. So i contacted them two days back, to check the status of the order. Please check the transcriptions here.br...

once again Worst management of future bazar. No one takes responsiblity of late diliveries and bad serivce. On an above they ask ous....U may come on floor and make a complaint. This means they know that there authorities can do nothing on our complaints.
The is rubbish people group doing fraud bussiness.
They promise alot and once we are in their trap...they start showning their original faces.

I have learnt...

We purchased a "Swastik sesum wood 4-seater dining table" on 14'May'2013 from Hometown, GIP mall,Sector 18, noida, for 28400 Rupees. It was to be delivered latest by 24'May'2013(also mentioned in the bill). However, we received a call from hometown, call center on 23'May'2013 telling us that, they will be deliver the table on 26'May'2013 and not the promised date(24'May'2013). On...