Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

I booked one sofa set on 03.06.2012 from Big Bazaar sealdah branch against Rs. 21999 which was fully paid. They delivered the same on 15.06.2012 .At the time of delivery I noticed that one whole at the side of three seater sofa. Immediately I informed Mr. Soumitra ( Manager ) and he told me that it will be replaced by new one. But till today no communication was done. I tried to contact with him but switch off always. His number is [protected].Being...

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Address: Mumbai Suburban, Maharashtra

I had a Big Baazar Payback card then I went to Ezone on 15th April 2012 and they issued a new Ezone payback card saying that they have a new points scheme which gives 5X points for all purchases till 30th April and the same cannot work on the old card for which I will have to take a new card. I took a new card and was awaiting 5X points to be credited to my card till now.

After 20 follows up's today when the customer care...

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I had placed this order on 29 june 2012. The expected date of delivery was 5 july. The product has not been delivered till date. On contacting the customer care on 6th july, I was informed that I will be updated on the status by 10th july and my order no. is my complaint no. However, I have neither received the product nor any update. It seems that future bazzar is taking the interest and hard earned money of the consumers for granted. This...

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Address: Ghaziabad, Uttar Pradesh

Order No. [protected]
Mobile No.-[protected]
Email Id: [protected]@yahoo.com

Friend you can check the status of my order by entering above order no and mobile no.

On 04/07/2012, I ordered iBall Raaga 2.1 with FM (with remote control) Full Wood Speaker for Rs.1689 and Koryo KHD 080 Hair Drier for 299. and paid Rs.300 by payback (1200 points) and remaining Rs.1688 by credit card.
I did not...

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Address: Hyderabad, Andhra Pradesh

Sir/Madam
I bought one Samsung led TV+3D glasses from punjagutta hyderabad hometown on 3rd June. Receipt number is[protected]. It was promised to deliver 3d glasses within 2Weeks. It has not been delivered yet. Sales persons have no clue of availability of product and there is no commitment for delivery . Please look into the issue.

Rakesh
[protected]...

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Address: Maharashtra

Yesterday I have gone to buy some clothes from Big Bazaar, Metro Mall, Kalyan (E). My bill was of Rs. 650/- with discount. I gave Rs. 1000/- note to cashier. Cashier was busy chatting with other cashiers and packaging lady. I was too tied of standing in queue for my bill (around 45 mins) so I was in hurry to get out that ASAP. As soon I came out of shop found that lady didn't gave me Due change of Rs. 350/- return. I immediately got...

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Address: Bangalore, Karnataka

I had purchased 1 bed coat, 1 mattress, 1 bed storage, 1 stand, 1 press table, 1 cloth drying stand and 2 chairs from bigbazaar, jayanagar 45/1, marenhalli, jp nagar, 2nd phase, bengaluru - 560011.

Purchase was on 16/06/12 and the home deliver challan number is 1189 and 1190. I was promised to deliver the same within 6 days time. But till today it's not delivered. When i tried calling[protected] which was written as...

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Address: Hyderabad, Andhra Pradesh

Dear Sir,

this Complain is regarding the charges that forced to the customer to purchase a bag after purchasing the grosseries stating that this is to save the environment . As the bags less then 40 microns are not to be used by any individuals or the shop keepers but if we check in the big bazar they us the bags inside which is against the rules of the munciple. I request you to kindly check with the malls where this the bags...

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Address: Bangalore, Karnataka

Hi,

We have ordered a Queen Bed (SO no. [protected]) from Home Town Phoenix Mall Bangalore branch on 05/05/2012. We were given 02/06/2012 as delivery date. When we called on 02/06/2012 to enquire about the status we were told that there is no stock in the warehouse and that our order will be delayed by 7 days. It's 11/06/2012 and inspite of several follow up with the mall branch there is no certainty

This...

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Address: Thane, Maharashtra

Team,
This Sunday I had went to BigBazaar at kapurbavdi, Thane. I found more than expired 10 bottles of Delmont sauce(name not sure, but something similar) for selling and even 2 botles of Hersheyls.
Even to make the matter worse, the team at BigBazaar were careless to even respond to the complaint instead I got a feedback by team as "Sir, glati se 1-2 bottle reh gaya hoga, isse kya farak padta hai, Doosra lelo" Instead...

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Address: Allahabad, Uttar Pradesh

I Have purchased two ACs one KORYO1.5 T window and another 1.5 T split Panasonic from Allahabad BIG BAZAAR on 3rd June 12 with committed time period max. 48 hrs for installation.After repeated followup with Big Bazar, only split AC had been installed on 6th June 12 with installation fee Rs.1200/= and Koryo window AC still pending for installation. We have cancelled my Tatkal train ticket two times as every time Allahabad Big Baza (Tel....

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Address: Uttar Pradesh

We purchased LED Television from Home Town, Noida, Great India Place Mall. I was told that a new packed LED shall be delivered to my place. However, i E-Mailed myself the Serial number of the LED which was in the Store for Display for other customers (to make sure they don't sent me the same product).
They had the guts to still deliver me the same LED which was for use of display in their store. The packing of the television...

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Address: Raigad, Maharashtra

It was quiet disappointing to see that we had received defective old bags i.e. Ballyfab DB-0646 Aari & Handwork Handbag (Qty 2). Both the bags are not in usable state. One bag has few stains on front side and other bag has small holes which are quiet prominent. Also both the bags look quiet old.

I have placed this order on 24 May 2012 and received it on Delivery Address on 30 May 2012. As I was out of station for few days,...

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Address: Chennai, Tamil Nadu

I have visited 2 Big Bazaar outlets in Chennai many times this year 2012. When I look at most of the recent bills after purchase, the bill date indicated would be somewhere around the year 2009. I am well aware of billing softwares, and such a mistake would reflect in the internal monetary accounts of Big Bazaar directly. Also THE CUSTOMER WILL HAVE NO CHANCE OF RETURNING THE BOUGHT PRODUCT, AS THE INDICATED DATE WOULD BE WRONG.
br...

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Address: Faridabad, Haryana

WE HAVE PURCHASED A PAIR OF DREEMLINE MATTERESS FROM BIG BAZAR,FARIDABAD ON 10/03/2012 AT 20.29

AFTER USING 20/25 DAYS THESE MATTERESS PUSHED DOWN / DESHAPED.

WE WANT IMMEDIATE REPLACEMENT OF THE SAME.

IF YOU HAVE NOT TAKEN ANY ACTION IN THE MATTER WITH IN 10/15 DAYS WE HAVE NO ALTERNATE TO GO TO CONSUMAR COURT....

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Address: Agra, Uttar Pradesh

Sir,

I am a regular customer of Big Bazaar Store from many years.

I am writing this letter to you regarding my complaint about shopping bags.

Today I went to Big Bazaar Store located at Delhi Gate, Agra alongwith my family.

Usually I carry my own shopping bags (cloth bags). Today was no different.

But the staff members told that we are not allowed to carry our own...

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Address: Gautam Buddha Nagar, Uttar Pradesh

what they show in the showroom is not what is supplied to us! once we book an order , they insist on 100% cash payment and then they torture u by making u call them n beg them to send the goods to u! on top of it they will send u a very low quality n sub-standarized product which u could never have dreamt of! they are cheating people! they should be sealed down for making money fraudalently and sending sub-standard goods but claiming to be...

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Address: Bangalore, Karnataka

Hi,

By PayBack point option I have order an prestige induction cook top. I got SMS but product not delivered. Calling their customer care number, not getting any response. Please advice

Reagrds,
Pranab Dutta
Mob:[protected]...

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Address: East Delhi, Delhi

I have purchased a Dining set, Sofa set and a Center Table from Home town.
1.Dining set - Made in China-which I was never informed at the time I was making the purchase or any where written.
2.There were broken fitments which were supporting the base glass.
3.Seats were not screwed properly by the person who installed the seats and screws would fall because they were loose.
4.Sofa Set was torn from the front and...

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Address: Thane, Maharashtra

Dear sir,

I bought the toy for my son's b'day. I bought it on 13-may-2012. To my shock, when I opened the box, the on/off switch for the helicopter was missing. I went back to the store and got a shocking response from store manager mr. Shashi that they are not responsible for the same and will not replace it. It was further shocking when I asked him that the grievance cell no and did not get the same.
br...

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Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

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DEFECTIVE SOFA

Faulty points scheme

NON DELIVERY OF ORDER NO 5057455934

Such a bad service of FutureBazaar

Goods not delivered even after a month

Cheated for due change money

items not delivered

Charges for Covers

Non Delivery

selling expired products

No installation of Koryo window AC more than 7 days

Used Television provided

Defective handbags Delivered

Bill Receipt carries old bill date

QUALITY OF MATTRESS

Shopping Bag

not upto the mark goods

Product not delivered

Bad service and furniture

Damaged - toy - modelart helicopter

Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

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Complaints recently resolved by Big Bazaar / FutureBazaar / Future Retail / HomeTown customer care

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