Mobile Store Complaints & Reviews

Free fire id suspended....

I orderd lyf mobile from this store...the sim which they provided was still didn't activated...when ever I call back them regarding these they are simply telling it will activated activated from past 8 days... Take an action. response was too bad plz note it a complaint on total mobile store even though mobile store customer care also not responded well...

I purchased an HTC 820 handset from Mobile Store Kharghar in Nov 2014. The Manager Rahul has been very cooperative & I even took extended warranty, duration of which is until Nov 2016. From January 2016 I have been having issues with my phone. The display just failed. I submitted my handset & got to know that it would take about 20 days for rectification. My work is completely dependent on my phone yet I cooperated & submitted only to receive...

Respected sir. i buy red mi note 4g dated 02/06/2015. from mobile store metro mall in kalyan east . aeon finance scheme . loan amt is 16000/ but actully i call aeon finnace customer care for enquiry about closing loan . they told mi your finance amt is 19800/- then i enquiry the mobile store but store was closed continuue 4 days . and also call responsible person they told mi i am on 1 month leave . so unable to help you . so pls contact...

Dear Sir/Madam, My Name is Ankit Mittal. I purchased a mobile on 17th of July from online website of mobile stote(www.mobilestore.in).The cost of mobile is 23677.Now at the time of purchasing they it is showing that mobile is in stock and will deliver in 7 days. Then after 7 days they told to me mobile is out of stock and will take some time then i cancel my order. No i am chasing then daily to refund my money but they are not refunding...

Really horrible experience. I had booked a HTC Desire 816 on 30 th May. After lot of delay, the product was billed on 09/06/2014 and it was assured that it will be shipped within 24 hrs. After that no communication whatsoever, no reply to any mails or complaints. Real cheating by mobile store...

Hello, My name is Umesh and I have a complaint against mobile store customer care service. I have purchased HTC desire C Mobile from mobile store in ahmedabad at naranpura before two years back. My mobile is in extended 1 year warranty.I have a problem Internet and sensor problem in my mobile. I have given it to customer care for repairing of it on 18 Dec 2013. They Give me my mobile on 20 January without doing any repairing of it. So, once...

During Extended warranty period provided by Mobile store, my Samsung Wave525 was facing network problem, I submitted handset to mobile store, after several followups of 6 months now they says repair cost is 4, 000/-, We cant support this much we can share only 1, 000/-, I asked them is there mentioned in your policy?, But they said its understanding.If no where mentioned up to what amount they are supporting, then how they decide only 1,...

I have purchased 3 TATA DOCOMO sim card with valid GOVT ID PROOF But they have not submitted the valid proof to the TATA DOCOMO authorities . So i have not got the connection activation till now and i asked about these issue they said i will get it on tuesday evening .. So why is this long delay for activating new sim card ? I thought to change to another network provider that to with another Retailer....

I was purchased mobile Sumsung S750 Galaxy Ace plus on 31.03.2012 with extended warranty from mobile store, Shop no.105 Ground floor, Kailash Block, Tonk Road Jaipur-302004. The Invoice no. is 1402/2592 and order no is 05790205. The IMEI no of mobile is [protected] and extended warranty no is EXMAR0448201. The appear problem of starting in phone I was deposited my handset on 23.10.2013 at mobile store Amrapali Marg, Nemi Nagar, Vaishali...

I purchased IPhone 5s on 5/11/2013 at Mobile Store, Lower Ground Floor, Inorbit mall, Hitechcity Hyderabad branch and there was a Diwali 5% cash back offer to redeem in mobile store.I was told by employee that I will receive redeem code within an hour and the offer is printed on invoice als0 but I didn't receive any code till today. I was keep on asking the employee from the day I purchased the mobile at the mobile store for the code...

I have purchased Samsung Galaxy Grand, blue from www.themobilestore.in, place Thane East and i have ordered it on 12th months EMI based.

Issue i am facing is, because due to wrong swapping of the person in mobile store the amount not coverted into EMI.
I called to The Mobile Store Customer Care for help to convert that amount into EMI, i am following regarding same complaint from last 20 days, and no solution from their(The...

Hi

I purchased an handset Micromax X263, silver with order No- "[protected]" for Rs.1,731.00 from Mobile Store online. This handset was defective one. No matter what sim-card I use to call, it connects and immediately disconnects the call itself. This set was delivered on Thursday 18 April 2013. I called up mobile store customer care on[protected] to register my complain and told them to arrange a reverse pick...

Hi Sir,

I purchased Vodafone 3G data card(SIM no [protected]) from Mobile Store Sion Mumbai on last week of December 2012.
They asked me that it will be activated in 2 days but after 20 days, it is not yet activated.
I went to store multiple times but now they don’t want to even talk.
And also their behavior is very rude. They don’t want to answer any of my queries.

I tried to call them...

I bought a Nokia C3 on 27/08/2011 from Moble Store, Time Square, Vidhyadhar Nagar, Jaipur with extended warranty at the cost of Rs 99/-.

Around 45 days before the coating of handset which is a plastic lamination has started coming out of his place and lot of dust is entering it and making it more wider. I handed over my handset to Mr Hemraj and Mr Suresh at the same mobile store on 22/10/2012 for repair under warranty for...

Order Date- 15-Sep-2012 14:48:46 PM IST

Order Confirmation Number:[protected]

Purchased online Micromax Funbook Pro (P500), slate gray with advance payment through Online transaction of Rs. 9749.00
Rs. 9749.00


Defective device delivered on 24 Sept 2012: 04:10 PM through Blue Dart Courier.

Unable to switch on the device. No charging.
I called the customer...

Recently I purchased a mobile handset at a Mobil store in Adyar, Chennai. On some pretext, the shopkeeper does not want to give the computer receipt for the purchase, instead he gives a handwritten one. I remember him doing the same for some other purchase I made at the this shop. I believe there is something not right in his action....

Hi,

Please find the below email trail which states about my complaint about tampering of my cell done by Mobile Store.They are using delaying tactics so that i lose my interest in following up my complaint.

I don’t know how a big organization can continue to behave ignorant like this. I am not sure guys what I have to do to get your
precious attention to my complaint.


Regards,br...

The expected shipping date is 12.04.2012and I haven’t received any information thus far. When I called up thecustomer care, the person who attended the call mseq10067596 says it’s“In Progress”. Of course I can see that status online, that’snot the purpose of calling customer care. I wanted to know why there is a delay, what is the exact delivery date? which he couldn’t answer. He had to transfer to a team who takes 24 hours for...

Hi,

I have purchased Nokia C6 from Mobile Store. After 1 week of purchase the phone started to hang while talking. Phone locking is also problem. Sometimes it gets locked and sometimes not. Now, the battery
gets discharged in half day only. I hardly talk for about 15-20 mins in a day. The phone also becomes hot and it is difficult to hold sometimes.

When I went to the Mobile store and asked for the explanation...

I have purcahsed nokia 5800 music expression , and there was a scheme to provide the snizzers headset . but they have not provided yet. its going to be seven-eight months. I have made a call thousand times. but all in vain .They always told we will get back to you or they are out of stock . Now seriously I am tired
And sevral times they cut down my call.

i have specially purcahsed the hand set bcoz of that snizers...

I made Oxi-recharge from mobile store loacted at prahladnagar-ahmedabad.on 10th nov.2010.To a tata indicom no. located at chandigarh. But my client Didn`t get the recharge. So i told them to find the fault. But that guys say.We had made the recharge from my side. Now its your problem We can`t help you.
So,I talk To oximall Customer care service for this problem.So they told me if recharge will not happen with in 24 Hrs..Mobile store...

Dear Sir,
I had purchased a Mobile phone worth Rs 6359/- from "Mobile Store" , an Essar enterprise. I was told before purchase that the store is giving a scratch card above Rs 3000/- worth purchase , and the whatever amount appears in the scratch card will be reimbursed. Once I made the payment using the Credit card, and finally asked for the scratch card, I was told that, it has gone out of stock , and needs to be collected...

I had purchased a Sony Ericsson w580i handset from The
Mobile Store, Opp. Chermas, Secunderabad on 9th August 2009
( Customer #[protected], Invoice #: AP 208). I was offered 5%
cash back and was told that I would receive a call regarding
the same in 2 weeks. When I didn’t receive a call for 4
weeks, I called up customer care and they informed I needed
to furnish some papers and send it to them....

To the Concerned,

This is to bring into your notice, the irresponsible attitude shown from the Mobile store (Pattom, trivandrum,kerala).

Recently on Dec last week 2009, I have purchased E63 mobile from the Mobile store, and left the shop. When I called one of my friend just 30 mins after the purchase, he informed that there is offer for E63 handset from Nokia, with the BH 213 (blue tooth Headset) free woth 2900....

MOBILE STORE - blackberry 8320



WE HAVE PURCHASED A BLACKBERRY 8320 FROM MOBILE STORE ON[protected]. THEY
HAD A 5% CASH BACK SCHEME GOING ON AT THAT TIME. THEY HAD PROMISED THE CASH
BACK WITHIN 10 DAYS. AFTER N NUMBER OF VISITS & CALLS WE GET THE SAME REPLY,
CASH BACK WILL BE GIVEN WITHIN 7 DAYS. IT IS NOW 2 MONTHS AND STILL THERE IS NO
POSITIVE ANSWER FROM MOBILE STORE. INFACT...

Hello,
I found a place where i can vent my anger and my disbelife towards this shoppe, I work for Sitle India, Hyderabad and I went to Mobile store, in our own work premises, which is Cyber Pearl, Hitech City, Madhapur, and wished to recharge my mobile using my HDFC Credit Card and the sales person of that store by name Srikanth swiped my card for the amount RS.245.00, the reciept dint get generated but i received a call from HDFC...

SIR/ MADAM
I bought NOKIA 6500 slide on 22/05/2008 from “THE MOBILE STORE” (city centre, shop no: G001, ground floor Kolkata). After 6 days (i.e., on 28.05.08) mobile suddenly switched off. Next day (i.e., on 29.05.08) i went to the “NOKIA CARE” at sector 5 salt Lake Kolkata. They opened the mobile, and started saying that this mobile has been tempered. They said they will do the repair, for that...