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Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

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Last updated May 1, 2024
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Calcutta Electric Supply Corporation [CESC]
Customer Service Contacts

Calcutta Electric Supply Corporation [CESC] Phone Numbers

Toll free
1860 500 1912
2147
655
Phone
+91 22 2225 9157
1057
318
+91 22 2560 4049
265
139
+91 22 2225 9156
209
136

Calcutta Electric Supply Corporation [CESC] Website

Calcutta Electric Supply Corporation [CESC] Head Office Address

CESC House, Chowringhee Square
Kolkata
Kolkata District
West Bengal
India
700001

Calcutta Electric Supply Corporation [CESC] reviews & complaints page 87

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D
di_byendu2006
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding non receipt of Payment receipt as against on line bill payment for the month of Oct 2014

Address:Kolkata, West Bengal

My Consumer No [protected]. On 17.11.2014, I have paid On line Electricity Bill Payment of Rs 508.00 for the month of Oct'2014 through my Axis Bank Debit Card. But unfortunate to note that, I have not received any payment receipt from online system of CESC, although the said amount allready debited from my account. Yesterday I have contacted CESC Customer Care and informed the undersigned that, it will take 48 hours to genearte the receipt,...
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ndgupta.1954
from Jorhat, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Updation of Email Id for e bill vide consumer no 29092592001

Address:Kolkata, West Bengal

Dear sir, I rrequest you to please update my email address in your system for e bill Email address :ndgupta.[protected]@gmail.com please do the needful at the earliest and oblige. Thanking You, Yours Faithfully, Nirmala Devi Gupta C/O Shivam Gas 19A, Jawaharlal Nehru Road, 2nd Floor, Suite No. N/B, Kolkata - 700087....
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banerjee.prasanta
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complain for high charged Bill in the month of November 2014 compared to November 2013.

To The Grievance Redressal Officer, 6 Mandiville Gardens Kolkata 700 019. Ref : Consumer No [protected] Customer ID [protected] LP 132/17/2 in the Name of Mrs Madhumita Banerjee 37 (old 27) South Park, Santoshpur, Kolkata - 700 075. Sub: Complain for high charged Bill in the month of November 2014 compared to November 2013. Dear Sir, I would like to draw you kind attention that as per above data am a consumer of your service...
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L Kanta Singh
from Shillong, Meghalaya
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Non receipt of transaction receipt after online payment

Address:Kolkata, West Bengal

I have made online payment on the[protected] for electricity charges for the month of October, 2014 using net banking of SBI Transaction Ref No. IG00FEUMS6 and received a message from the bank that an amount of Rs. 605.49 has been debited from my account. However, the e-receipt was not generated by the CESC. The consumer No. is [protected], Customer Id : [protected] Customer Name: AMIT KUMAR KHAN, Address P/720 BAGHAJATIN PALLY S P D BLOCK...
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S
santanudeb
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CESC (Calcutta Electric Supply Corporation) - NON RECEIPT OF TRANSACTION RECEIPT AFTER ONLINE BILL PAYMENT

I have made online payment on the[protected] for electricity charges for the month of October, 2014 using debit card of ICICI Bank[protected] and received a message from the bank that an amount of Rs. 762.00 has been debited from my account. However, the e-receipt was not generated by the CESC. Transaction Remark : VIN/CESC Limite/[protected]/0 The consumer No. is [protected], Customer Id : [protected] Customer Name: SANTANU...
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P
parimal53
from Kolkata, West Bengal
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NON RECEIPT OF TRANSACTION RECEIPT AFTER ONLINE BILL PAYMENT

Address:Kolkata, West Bengal

I have made online payment on the[protected] for electricity charges for the month of October, 2014 using debit card of ICICI Bank and received a message from the bank that an amount of Rs. 1958.00 has been debited from my account. However, the e-receipt was not generated by the CESC. The consumer No. is [protected], customer PARIMAL KUMAR GHOSH, Address SOUTH CITY GARDEN, T-1, BLK-H2A, 61 B.L.SAHA ROAD, KOLKATA-700053. My email id is [protected]@yahoo.co.in...
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di_byendu2006
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

On line Bill payment Portal

Address:Kolkata, West Bengal

To pay on line electricity bill for the month of Nov'2014, it is noticed, CESC portal is not connecting / opening . The last date of due payment is 26.11.2014. My Consumer No [protected]. Please restore the online portal immediately for timely payment....
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Ms. Kanchan Mukherjee
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Failure to receive receipt

Address:Hooghly, West Bengal

I have made online payment on the[protected] for electricity charges for the month of October, 2014 using debit card of Axis Bank and received a message from the bank that an amount of Rs. 1029.00 has been debited from my account. However, the e-receipt was not generated by the CESC. The consumer No. is [protected], customer SM Chhaya Mukherjee, Address 51/2 Rajendra Avenue, Uttarpara, Hooghly, 712258, LP 10/2/4. My email id is [protected]@yahoo.co.in....
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A
Arindam Neogi
from Kolkata, West Bengal
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NON GENERATION OF E RECEIPT AFTER ON LINE PAYMENT OF ENERGY BILL.

Address:Kolkata, West Bengal

CONSUMER NO.-[protected]. I HAVE MADE ONLINE PAYMENT OF MY ELECTRICITY BILL FOR OCT 2014- RS. 1046/- ON 16.11.2014 AT 14:18:25 THRU HDFC CREDIT CARD. THE BILL AMOUNT HAS BEEN DEDUCTED FROM MY CREDIT CARD A/C BUT DUE TO PROBLEMS IN THE CESC SYSTEM THE E-RECEIPT NOT GENERATED. PLEASE LOOK INTO THE MATTER AND SEND ME A PAYMENT INTIMATION AT MY E MAIL ID NO. an[protected]@gmail.com. THANKING YOU, YOUR'S FAITHFULLY, ARUNANGSU NEOGI....
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Arindam Neogi
from Kolkata, West Bengal
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Complaint for non generation of E Receipt after on line payment.

Address:Kolkata, West Bengal

CONSUMER NO.-[protected]. I HAVE MADE ONLINE PAYMENT OF MY ELECTRICITY BILL FOR OCT 2014- RS. 1031/- ON 16.11.2014 AT 13:35:37 THRU HDFC CREDIT CARD. THE BILL AMOUNT HAS BEEN DEDUCTED FROM MY CREDIT CARD A/C BUT DUE TO PROBLEMS IN THE CESC SYSTEM THE E-RECEIPT NOT GENERATED. PLEASE LOOK INTO THE MATTER AND SEND ME A PAYMENT INTIMATION AT MY E MAIL ID NO. an[protected]@gmail.com. THANKING YOU, YOUR'S FAITHFULLY, ASHIS PRASAD NEOGI...
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S
Suman Chakrabarty
from Kolkata, West Bengal
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Don't receive e-bill receipt

Address:Kolkata, West Bengal

Sir, Today I have submitted my 2 electricity bill through your portal. I do it in every month indeed. But this time I don't get either any e-bill receipt to print after completion of my payment, nor I receive any receipt in email. Although the payment was seen successful and the amounts have been debited from my bank account. The consumer nos. and the amount are as under-- Consumer No Net Amount Payable Due Date [protected] 2540...
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S
subhojit71
from Kolkata, West Bengal
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Non receival of refund (Serial No: 19/06/14/156438; Con No: 10081090002)

Address:Kolkata, West Bengal

Dear Sir, This is to inform you that the refund of Rs 2580/- which I was supposed to receive in September 2014 was not received till date. I was informed that this cheque was returned from my house in September 2014 due to non availability of members in my house. This is absurd as my wife is ill and she had not left the house in the last 6 months or more. Please look into this matter and I hope that you shall send the cheque soon. Regards,...
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subhojit71
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Exorbitant Billing (Customer Id: 10000238912; Bill No: 1011701601910149)

Address:Kolkata, West Bengal

Dear Sir, My billing of October 2014 was nearly double. On an average where consumption had been between 260-286 units, suddenly I find that the consumption was showing 434 units in Oct'14. This figure is absurd as no extra commodity was used and on top of that my microwave oven was non-working for last 1.5 months. I think that there must be some anomaly in your meter reading and I hope the matter shall be sought out soon. Thanking...
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ipc anand
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment made but e-receipt not generated

Address:Kolkata, West Bengal

sir, consumer no.[protected], electric bill for october 2014 has been paid on[protected] at 11:21 am through online by debit card, transaction has been approved but e-receipt not generated.kindly send e-receipt in my email [protected]@yahoo.com...
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S
SUJITA1
from Kolkata, West Bengal
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Unexpected Average Bill

Address:Kolkata, West Bengal

Customer ID : [protected] Bill No. : [protected] Dear Sir, My bill for the month of August 2014 showed an amount of Rs.6170.00 on average basis, which is out of my imagination. I request you to go through the matter and help me pay a reasonable amount. Thanks, email : [protected]@reediffmail.com...
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A
abhijitju06
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Failed Transaction during online payment

Address:Kolkata, West Bengal

Dear Customer Care, I want to inform you that I have faced a failed transaction during the payment of my electric bill (consumer no [protected]) for September 2014 at 12:28 AM on 12th November, 2014.. The amount Rs 1754.49/- is deducted from my allahabad bank account (A/C no. [protected]). with bank transaction id[protected]. Please do needful so that amount of failed transaction can be refunded. Regards on behalf of Namita Dasgupta Abhijit...
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R
ramen kayal
from Bahula, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Excess Billing

Address:Kolkata, West Bengal

Dear sir
as per your bill for the month of October 2014 of consumer no [protected], bill no [protected], meter no 400401, meter reading has been sent as previous 8237 and present 8339. But I have seen present meter reading is 8239.it is may be paralax error of your staff.pl rectify the bill and send the correct bill for payment...
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Address:Kolkata, West Bengal

hi, i paid my last bill outstanding amount for consumer no [protected] on 10th November which is Rs 4995.The amount got deducted from my card but confirmation was not received from CESC and not showing paid in portal. Please provide the confirmation if the amount is received at your end and if not please suggest what action i need to take from my end....
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Dibu
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Excess Billing Consumer no.09249048128

Address:Kolkata, West Bengal

To Deputy General Manager South Regional Office, CESC Limited Sub: Complaint against High Electricity bill Dear Sir, My consumer no. is [protected] of 17/8, NASKAR PARA ROAD, (PUTIARY), FLAT-1A, GD.F, KOLKATA 700041 registered under SUKHENDU KUMAR CHAKRABORTY would like to register a complaint against high Electricity bill for the month of OCTOBER 2014, amounting to Rs.` 2800 . Usually, my billing amount comes around . 1200 to...
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Surojit Das2014
from Siliguri, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Local Cable Operator theft power for their Cable Box

Address:Kolkata, West Bengal

Area:- North Station Road, Agarpara, Local Cable Operator consume illegel power for their business & verious types Electronic Box. They are Connect wire with main cable which is connect through CESC electric post. Why CESC don't stop this crime. Domestic, Commercial Users pay bill for electric usages, but why they consume electric illegally. Please stop this power therft. Hope CESC stop therft as soon as possible ....
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